Move Places Limited reviews

★★★★★ 5/5

Trustpilot

“Nina has been absolutely fantastic…

“Nina has been absolutely fantastic throughout our whole house sale and purchase process. She’s always been incredibly quick to reply to emails, constantly on the ball, and kept everything moving smoothly from start to finish. Nothing was ever too much trouble and her communication has been excellent the entire time. We really appreciate everything she has done for us. Moving house is stressful, but Nina made it so much easier with her professionalism, efficiency, and support. Highly recommend, an absolute credit to Open Property Group!”

Emma · 20 May 2026

★★★★★ 5/5

Trustpilot

Personable, approachable, nothing was ever a bother.

From start to finish, Nina has been absolutely fantastic. She has been professional, knowledgeable, responsive, and incredibly supportive throughout the entire process. Buying or selling a home can be stressful, but she was always there to answer my questions, keep me updated, and reassure me every step of the way.

Kelly · 29 June 2026

★★★★★ 5/5

Trustpilot

House purchase

Nina and Laura were very helpful and professional throughout my house purchase. They both made the whole process very easy and smooth . Thank you for all your help .

Wendy · 28 February 2026

★★★★★ 5/5

Google

Great experience with Move Places. Laura was fantastic from start to finish - really proactive and kept everything moving smoothly. Would definitely recommend.

Gabriel · 14 April 2026

★★★★★ 1/5

Google

Terrible Experience - My experience with Move Places Real Estate has been incredibly frustrating and disappointing from start to finish. As first-time home buyers, we trusted the agency to guide us through the process, but unfortunately, we were met with poor communication, misrepresentation, and a complete lack of accountability. 1. Solicitor Recommendation: Move Places recommended a solicitor for our transaction, but they failed to do any meaningful work on our behalf for a staggering 8 weeks. Every time I tried to reach out for updates, the solicitor would not answer calls or emails. Eventually, we had no choice but to fire her and hire a new solicitor, who was able to get everything moving and complete the process within just two weeks. 2. Misrepresentation of the Property: We were initially told that the flat came with a garage, which was a significant factor in our decision to make an offer. I even followed up with an email to the estate agent, Laura Doyle, and she confirmed that the flat did, indeed, come with a garage. 3. The Truth Comes Out: A week before we were set to complete on the property, our solicitor asked about the garage, as they hadn’t seen any mention of it in the legal documents. It turned out that the seller’s solicitor had no knowledge of a garage, and it was confirmed that the garage was never included with the flat. This was a direct misrepresentation by Move Places, yet instead of taking responsibility, they tried to blame us, claiming it was our solicitor’s fault for not catching the mistake earlier. 4. Managing Director's Response: When I escalated the issue to the managing director, Jason Harris-Cohen, his first response was not to address the misrepresentation but to tell us that the flat was still a “great price” without the garage. He even sent over examples of similar properties without a garage, completely missing the point. We were sold this flat with the expectation of a garage, and this was never communicated properly. 5. Compensation Offer: After further back-and-forth, Jason did offer a small compensation for the confusion, which, while appreciated, did not make up for the stress and frustration caused by their negligence and lack of professionalism. And was also minuscule compared to the value of a garage. 6. Parking and Access Issues: Upon collecting the keys, which was over an hour away from our new home, we asked about the parking situation and how to access the gated complex. Jason assured us that the parking permits and gate fob would be sent to us ASAP, and if they weren’t, he would cover the cost of replacements. Fast forward over 4 months, numerous parking tickets, and still no permits or fob. After repeated ignored attempts to get this resolved, I had to threaten to visit the office in person before Jason finally agreed to cover the cost of the fob. However, we were still left to pay £200 for new parking permits and £200 in parking fines, all of which should have been sorted long before. Overall, Move Places Real Estate has been unprofessional, unhelpful, and misleading at every turn. I would strongly advise anyone, especially first-time buyers, to avoid them at all costs. They have failed to deliver on their promises and have left us with significant financial and emotional stress throughout this entire process.

Maddy · 27 March 2025

★★★★★ 1/5

Trustpilot

I completed 20 reviews as requested and…

I completed 20 reviews as requested and was expecting payment according to our agreement. However, despite multiple follow-ups, I have still not received the agreed payment of $40.The lack of response and delay in payment has been very disappointing. Based on my personal experience, I would advise other freelancers to be cautious and make sure payment terms are clearly agreed upon before starting any work.Until this payment issue is resolved, I cannot recommend working under similar arrangements. Alert All freelancer and review provider this business owner not pay after Review alert me now.

Lilly · 5 June 2026

★★★★★ 5/5

Trustpilot

Excellent communication from the team

Laura was very helpful and secured the purchase for us of a house in Southampton. She and the team were extremely professional and I couldn’t fault their communication with us at all times even after completion! Rachel T

Rachel · 23 April 2025

★★★★★ 5/5

Trustpilot

Moves Places were very helpful

Moves Places were very helpful, from start to finish helping me buy my first property. I had countless questions, which all were answered to help me get a better understanding and bring me up to speed. While putting me at ease.

Josh · 14 May 2026

★★★★★ 5/5

Trustpilot

Better Than a Cash Offer

I initially considered a quick cash sale, but Move Places explained how their model works and I tried their investor sales first. I ended up achieving a much higher price than I expected, and still sold quickly. It was a good result

Demine · 22 April 2026

★★★★★ 5/5

Trustpilot

Unlike traditional estate agents

Unlike traditional estate agents, we didn’t have time wasters walking through the door. Every viewing felt qualified and genuine. The reservation fee structure clearly works because once we accepted an offer, the buyer was committed and that made a huge difference.

Olivia · 24 April 2026

★★★★★ 5/5

Trustpilot

I found Nina very helpful indeed

I found Nina very helpful indeed. She did her absolute best to make things go smoothly. I also found Laura very efficient in dealing with the the pre sale. I recommend this company

Gabrielle · 19 June 2026

★★★★★ 5/5

Trustpilot

I was nervous about selling after my…

I was nervous about selling after my previous sale fell through, but Move Places were fantastic from start to finish. They handled everything professionally and found me a serious buyer within 18 days. Communication was excellent, and the fixed fee meant no surprises at completion. I’d definitely recommend Move Places to anyone who wants a quick, stress-free sale.

Bette · 25 November 2025

★★★★★ 5/5

Trustpilot

From the initial call through

From the initial call through to completion, everything was handled well. The marketing was good and generated interest quickly. We sold within the timeframe they suggested and avoided the usual delays. I wouldn’t hesitate to use Move Places again.

Arabella · 25 April 2026

★★★★★ 5/5

Trustpilot

Purchased a house from moveplaces and…

Purchased a house from moveplaces and found the whole experience a pleasure. The transaction had many problems with a sitting tenant and a huge delay but the staff Laura and Nina were always available and helpful in providing and passing on information to help move along the sale. I would use this company again without hesitation.

Wrighty · 28 February 2024

★★★★★ 5/5

Trustpilot

Move Places made the sale of my vacant…

Move Places made the sale of my vacant property completely stress-free. Communication was excellent throughout and they found a buyer much quicker than I expected. I recommended and will use in the future.

Steve · 5 June 2026

★★★★★ 5/5

Google

Lily was brilliant - very professional and quick to respond. The whole process felt well managed and stress-free. Really pleased with the outcome.

Isabella · 14 April 2026

★★★★★ 5/5

Google

Jake and Charlie were both helpful and responsive throughout the process. A few small delays, but overall a positive experience and good communication.

Ariana · 14 April 2026

★★★★★ 5/5

Google

Great experience with Move Places. Laura was fantastic from start to finish - really proactive and kept everything moving smoothly. Would definitely recommend.

Harper · 14 April 2026

★★★★★ 5/5

Trustpilot

I would highly recommend Move Places if…

I would highly recommend Move Places if you are looking to buy or sell your properties. Laura was amazing from start to finish, demonstrating professionalism and support throughout the entire purchase process. It was an amazing experience.

David · 30 November 2024

★★★★★ 4/5

Trustpilot

Straightforward and transparent

Move Places made the whole process so much easier than I expected. From the first call to completion, everything was clear, transparent, and efficient. They even helped me choose a solicitor from their panel which sped things up. I appreciated how they kept me updated and actually did what they promised, sold my house quickly and without hassle.

Mr · 10 October 2025

★★★★★ 5/5

Google

Charlie made the process straightforward and easy to understand. Friendly, efficient, and got the sale done quickly. Thank you

Alberto · 14 April 2026

★★★★★ 5/5

Trustpilot

Amazing customer service

Excellent service from start to finish they have been amazing especially Laura I can't thank her enough if it wasn't for he we wouldn't be in this position and being able to buy my house thanks for everything keep up the good work definitely recommended them %100

Daniel · 22 February 2024

★★★★★ 5/5

Trustpilot

Good service overall

Good service overall. Laura and Jake worked hard to get things over the line. Not perfect, but they kept us updated and delivered in the end.

Raymond · 23 April 2026

★★★★★ 5/5

Google

We needed to sell quickly after a previous sale fell through and Move Places stepped in at exactly the right time. They had professional photos done, marketed the property properly, and found us a serious buyer within days. The whole process was smooth and far less stressful than our previous experience. I recommend if you want speed

Scott · 15 April 2026