Every review we hold for the George Lane office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleSuccessfully bought a property through Neil King. Whilst there were hiccups along the way due to issues unrelated to Neil King, the team at Neil King Residential maintained good professionalism throughout the process despite the difficult situation that we were in, as the transaction involved several chains.
Miriam who showed me around the property was very friendly, enthusiastic and made me felt at ease to ask questions. She seemed to also have good local knowledge and I was also given the space to view the property at my own pace.
The negotiation process was handled perfectly by Andrew. In addition, he was very much on top of things and was always available to swiftly answer any queries that I had. In general, I felt that the team at Neil King was working cohesively given that there weren't any instances of miscommunication and things were done when they said they would.
On the property listing, I really liked the idea of the 3D and video tour - goes to show that they are willing to go far to assist their customers to market the property well. I will not hesitate to recommend Neil King to any other potential buyers/sellers looking to buy/sell their property, particularly in the South Woodford area.
Edmund Β· 14 April 2020
Agent replied Β· 6 July 2023
Thank you Edmund
team work got the end result,enjoy your new home and gift.
β
β
β
β
β
5/5
GoogleFirst time buyers had a really good experience with Andrew the agent we dealt with who was very professional and efficient in keeping the move going in the right direction. We will definitely recommend and would consider returning as a seller.
Tom Β· 21 May 2024
Agent replied Β· 9 January 2025
many thanks
β
β
β
β
β
1/5
GoogleWent there with my parner to register to rent a house. The lady next to the door just explain to us in a really rude way that they don't have anything for us there and not to go back!!! And we will never go back there! Horible service and manners. Will not recommended to nobody. I donβt know how they get british proparty awards 2 years in a roll with this kind of people working there. Such a shame.
Maya Β· 14 April 2019
Agent replied Β· 6 July 2023
Maya Mihova
Firstly i am sorry that you feel that you need to complain,we pride ourselves on offering excellent customer service as mentioned in our many high scoring reviews,unfortunately it is not possible to fit either, property size criteria, or price range.
kind regards Neil King
Neil@nkres.co.uk 07984657307
07984657307
β
β
β
β
β
5/5
GoogleIf you want great customer service with a personal touch NK and the team are highly recommended. We sold thru NK, the team were always working tirelessly on our behalf, they also maintained excellent continuity - we had a key point of contact and when he wasn't available his colleague knew exactly what was happening.
Mark Β· 14 April 2023
Agent replied Β· 6 July 2023
Thanks Mark.
Pleasure to deal with you,all the best for the future.
Kind Regards
Neil King
β
β
β
β
β
5/5
GoogleNeil , together with Andrew especially have been amazing through covid the loss of our dad in December, the sale of our family home was handled with care professionalism along with respect and hard work from them at times relentless.they were amazing throughout great communication with us buyer & solicitors & available always. Thank you so much for helping us through a difficult time π would recommend 100pct to anyone
Zena Β· 14 April 2021
Agent replied Β· 6 July 2023
Im so glad we could help you.
β
β
β
β
β
5/5
GoogleFriendly and professional service and a great team to work with. Thank you in particular to Andrew, Neil and Miriam for all your efforts to make our sale go through. We looked at many houses in the area and Neil King always offered lots of choice and had the most helpful sales team to help us through the process. We love our new house! Highly recommended.
Samipa Β· 14 April 2019
Agent replied Β· 6 July 2023
Mrs Johnston
Many thanks for your kind words,we try our very best to deliver good,friendly and effective service,can i wish you well in your new home.
β
β
β
β
β
5/5
GoogleI recently sold my flat through Neil King and they did a fantastic job of ensuring the asking price was met and then following up all of the outstanding issues with the buyer. Without them, I donβt think the sale would have gone through, they definitely went above and beyond my expectations, very satisfied
Claire Β· 14 April 2021
Agent replied Β· 6 July 2023
Thanks for the kind review Claire.
β
β
β
β
β
4/5
TrustpilotAlmost perfect
I used Neil King to sell my residential property, unfortunately the sale did not complete due to the buyer pulling out, which I then reverted to an alternative local agent to speed up the sale process. I can say Neil's service was near perfect for this reason, they were professional, communication was clear, nice photo's, and a personal video from Neil to promote. I would say you pay for what you get, and Neil is at the premium end of the market at 1.5% commission including VAT. If you're working to a tight budget, you may want to shop around, however Neil does provide the premium personal service.
Rohit Β· 12 March 2021
β
β
β
β
β
5/5
FacebookWe have recently sold our home with Neil and his wonderful team. They are all so professional, and knowledgeable, and offer a βhand holding serviceβ that I donβt believe any other local companies can live up to. Having now bought and sold via Neil over the last 10 years, I have every confidence that you wonβt regret using them. Moving home is one of the most stressful experiences, in normal times. But we made it ! Covid Pandemic didnβt stopped us . We Thankyou all for being on the journey with us! Itβs been worth the wait.Best Wishes Tracie & Daniel Winer xx
Tracie Β· 19 February 2021
β
β
β
β
β
5/5
GoogleNeil King provided a professional service and were a great team to work with during the process. Many thanks for Miriam, Andrew and Lisa who provided regular updates and dealt with all enquiries in a well timed manner.
Would recommend Neil Residential if looking for property in the area.
Thanks again!
Randeep Β· 14 April 2020
Agent replied Β· 6 July 2023
Pleasure to deal with you
β
β
β
β
β
5/5
GoogleMy wife and I recently purchased a house through Neil King Residential. The service and level of professionalism from the whole team throughout the process was outstanding. I would highly recommend them as a company for both buyers and sellers.
Nick Β· 14 April 2022
Agent replied Β· 6 July 2023
Hi Nick
It was a pleasure to deal with you,enjoy your new home.
β
β
β
β
β
1/5
GoogleLiving in london 15yr, first time I am hear form this estate agent, that 2 bedroom house for only one children is allow. This is a raciest company cz they found i am a asian person.and they dont want to give us a house.
UMMAY Β· 14 April 2021
Agent replied Β· 6 July 2023
Ummay Zohora
Im sorry you feel the need to complain, it was explained to you that the landlord was not interested in renting his flat to a family with 3 children.
It was nothing to do with anything more than that.
kind regards
β
β
β
β
β
5/5
GoogleWe found Neil King Residential really helpful, informative, and friendly!
They have all the local knowledge of the property market, seem to care about their customers and will help you every step of the way.
Wonderful, personal, friendly service! Will continue to recommend!
Ruth Β· 7 July 2019
Agent replied Β· 6 July 2023
Miss Wilkinson
Thank you for your review and rating,kind regards Neil King
β
β
β
β
β
5/5
GoogleHaving wasted many valuable hours with different estate agents looking to rent a place on a number of occasions, it was most welcome to discover that reverse was true with Neil King.
The combination of simplicity and the help provided was really helpfull.
Yusuf Β· 7 July 2019
Agent replied Β· 6 July 2023
Mr Tokgoz
I am glad we were able to give you good advice,many thanks for your review,kind regards
Neil King
β
β
β
β
β
5/5
GoogleWe've been liaising with Neil King Residential and have found them to be nothing but polite, courteous and respectful, providing a professional service in helping us find our new home. We highly recommend them.
Thank you guys!
Rachel Β· 14 April 2021
Agent replied Β· 6 July 2023
Thank you for your kind words,and we hope your new rental home will be all you hoped for.
β
β
β
β
β
5/5
GoogleI purchased a property via Neil King Estate Agents. I can only thank Neil & Paul for the professional approach and trust during the sales process. The welcoming gift was a touch of class. Many Thanks. Loving our New Home.
Eddie Β· 14 April 2018
Agent replied Β· 6 July 2023
Eddie, thank you for your review and rating, you were a pleasure to deal with, if we can assist you with anything further in the future please contact us, kind regards, Neil King
β
β
β
β
β
1/5
GoogleEstate agents never fail to surprise. Somebody who has sold a few houses consider themselves among the more experienced and reliable members of the property industry.
Martin Β· 14 April 2022
Agent replied Β· 6 July 2023
Unfortunately we're unable to find you in our records to follow up directly. But, we would love to find out more from you, so that we can improve our service going forward. Please do get in touch with me directly neil@nkres.co.uk
β
β
β
β
β
5/5
GoogleI must congratulate Neil and his team (Andrew and Miriam) whose hard work, dedication and unwavering support brought to a close a long, difficult and stressful sale over a nine month period. They were absolutely fantastic.
Joseph Β· 14 April 2019
Agent replied Β· 6 July 2023
Pleasure to deal with you Joseph
enjoy your new home
β
β
β
β
β
5/5
GoogleHave been tenants with these agents for 5 years plus, always responsive to any issues and professional.
Will highly recommend to anyone.
Kayam Β· 14 April 2022
Agent replied Β· 6 July 2023
Greeat Tenants
β
β
β
β
β
5/5
FacebookI have moved three times since living in the area and always bought and sold through Neil King. We now are in our forever home and itβs thanks to Neil and the team, who go out of their way for you. I really believe they do their absolute best for you and ensure the best outcome. Would highly recommend for superb service and individuality.
Jac Β· 16 August 2019
β
β
β
β
β
5/5
GoogleI rented a flat through Neil King for just over a year. I found them to be very responsive and helpful. Would happily recommend.
Harry Β· 14 April 2021
Agent replied Β· 6 July 2023
Many thanks for your kind review
β
β
β
β
β
5/5
GoogleFound us a great property in the ideal location, importantly it makes a perfect small cinema.
Fortean Β· 14 April 2022
Agent replied Β· 6 July 2023
Glad we could help John
β
β
β
β
β
5/5
GoogleAbsolutely exceptional! They went above and beyond in every way, and I whole heartedly recommend themPositiveResponsiveness, Quality, Professionalism, Value
Ari Β· 24 August 2021
Agent replied Β· 6 July 2023
Many thanks for your review,it was a pleasure to help you.
β
β
β
β
β
5/5
GoogleGreat customer service and attention to detail when buying new house. Would thoroughly recommend.
Britainβs Β· 14 April 2022
Agent replied Β· 6 July 2023
thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.