Trusted Agent profile · Gateshead

Rent North East Gateshead reviews

★★★★★ Excellent

194 reviews across 3 platforms

412 Tynegate Precinct, Sunderland Road, Gateshead, NE8 3HU

Rent North East's office in Gateshead, at 412 Tynegate Precinct, is rated 4.5 out of 5 across 194 reviews on three platforms, including 179 Google reviews rated 4.6. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.6 / 5

179

Reviews on Google

This office

Yell logo

4.3 / 5

6

Reviews on Yell

This office

Trustpilot logo

9

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Rent North East, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gateshead office, from every platform, shown as written. First names only.

5/5

Google

I would like to recommend rent north east as a 5 star service. Jack has made me and my son feel at ease when his hard work in few days got us flat we need so desperately. Thank you for everything.

Billy · 25 August 2019

Agent replied · 23 August 2024

Thanks Zaneta, it has been my pleasure to help! All the best, Jack

5/5

Google

Fantastic service Me being a dinosaur needed a lot of help I got this without worrying about outcome Simple and straightforward as you would like it

Subash · 24 August 2022

Agent replied · 23 August 2024

Thanks Subash! It’s such a pleasure to work for you!

5/5

Google

Rent North East have hard working staff and affordable fees. They are highly professional and thoroughly understanding. Myself and my partner have recently moved back up north and couldn't of picked a better agency to work with. Thank you!

Jake · 25 August 2019

Agent replied · 23 August 2024

Thanks for your great feedback Jake; it has been great working with you both!

1/5

Google

Been getting fobbed off now for 4 days.... all I want to do is speak to Rachel see how long I will have to wait till I move in as I've waiting a while now, am pregnant this stress I don't need...

Pat · 25 August 2016

Agent replied · 23 August 2024

Hi Pat, Gosh; we are so sorry! That sounds really stressful :-( I understand that Rachel has spoken to you this morning to resolve the issue, but please don't hesitate to contact us should you require any further assistance. Kindest Regards, Rent North East

5/5

Google

Professional service with good communication

Ramesh · 25 February 2024

Agent replied · 23 August 2024

Thanks Ramesh!

5/5

Google

I have found Rent North East to be very professional, very high standards of professionalism. Honest, punctual and truthful. I trust them with my properties. Thank you for your hard work.PositiveProfessionalism

Stef · 24 August 2021

Agent replied · 23 August 2024

Thanks for your review Stef, it’s a pleasure working for you!

5/5

Google

Excellent service!! Jack takes care of our property as if he is dealing with his own personal property. We feel secured that our property is in safe hands and we aren't paying extra charges/fees on anything we shouldn't be.

ישראל · 25 August 2018

Agent replied · 23 August 2024

Thanks for the great feedback!

5/5

Google

Very helpful, knew where we were, throughout the whole process. A very painless experience. I would highly recommend Rent North East.

Malcolm · 24 August 2022

Agent replied · 23 August 2024

Thanks for the 5 star review Malcolm!

5/5

Google

Very professional and helpful staff, this has been the second time we have availed the services of Rent North East and we certainly will again, Would be very happy to recommend them.

Alan · 25 August 2019

Agent replied · 23 August 2024

Thanks for your great feedback Alan; it’s been a pleasure working with you again.

5/5

Google

Rent North East are the most professional company I have had the pleasure of dealing with. Always pleasant and enthusiastic to help, praise has to go to Jack who always delivers. Well done.......

Paul · 25 August 2018

Agent replied · 23 August 2024

Hi Paul, thanks for your great review!

5/5

Google

Jack and his team are great! Always friendly and helpful throughout out tenancy. Thanks Jack!

India · 25 August 2019

5/5

Google

Very professional company. rest assure that your flat is on great hands. !PositiveResponsiveness, Quality, Professionalism, Value

Arad · 24 August 2022

Agent replied · 23 August 2024

Thank you for your great feedback Arad!

5/5

Google

They really helped me find a wonderful place within my budget quickly and got all the paperwork sorted in time for me to move in as soon as possible.

Sparks · 25 August 2019

Agent replied · 23 August 2024

Thanks for your great feedback, we are delighted to have been able to help! Wishing you all the best in your new home.

5/5

Google

Excellent letting agents! They made the process so simple and kept me informed every step of the way.PositiveResponsiveness, Quality, Professionalism, Value

Ryan · 24 August 2021

Agent replied · 23 August 2024

Thanks for your great feedback Ryan!

5/5

Google

Rent North East helped me find and apply for renting a one bedroom apartment in Newcastle. The service they provided so far has been very professional and supportive.

Besmira · 25 August 2019

Agent replied · 23 August 2024

Thanks for your great feedback Besmira! It has been a pleasure to help.

5/5

Google

It a was stress-free documentation and process agent always there to talk with.

Sunnylence · 24 August 2022

Agent replied · 23 August 2024

Thanks! Best of luck with your move!

5/5

Google

World class service. Im happy the way Rent North East handled my application.PositiveProfessionalism

Leo · 24 August 2022

Agent replied · 23 August 2024

Thanks! All the best in your new home.

1/5

Google

Rent north east is a really helpful and friendly service that go that extra mile for there tenants excellent service from jack top man many thanks !!

Alan · 25 August 2019

Agent replied · 23 August 2024

Good afternoon Alan, We attended today further to being instructed by your landlord to manage your property last week. As you know, the inspection today was pre arranged with you (via a recorded telephone call) and was intended for us to obtain a clearer understanding of maintenance issues which you had reported to the previous managing agent. You reacted aggressively and threateningly to our (fully trained, 27 year old) agent when he attended, as you did not want him to take photographs of the property whilst inspecting and he was forced to leave the property. He call the police, as per our safety policy when anybody threatens a member of staff. Your behaviour today was appalling and we hold evidence of you threatening our agent including making threats against his two year old daughter. The evidence we hold will now be used as part of the package we take to court to end your tenancy. You may contact us via telephone or email for any further assistance. Do not attend our office, as your previous remarks have been noted, and police will be called if you attend in person. Rent North East

5/5

Google

Staff were all polite and friendly whilst still remaining professional; we had a few delays but they were quick to respond to our emails and get everything sorted.

Austin · 25 August 2018

Agent replied · 23 August 2024

Hi Austin, thank you for the great review! We are pleased to have you as our tenant.

5/5

Google

Quick easy process to get moved in to a property that was well maintained, no issues and really helpful, have recommended to friends looking to rent

Ross · 25 August 2019

Agent replied · 23 August 2024

Hi Ross, thanks for your great feedback!

5/5

Google

Very good company, been with them for years, quick to resolve issues, speedy service and good customer service. Thank you very much.PositiveResponsiveness, Professionalism

Ang3lix · 24 August 2020

Agent replied · 23 August 2024

Thanks for your feedback Valentin, it's great to have you back with us as a tenant again!

5/5

Google

The best company, they helped us in everything, the best advice in the world ⭐⭐⭐⭐⭐PositiveResponsiveness, Quality, Professionalism, Value

Bryan · 24 August 2021

Agent replied · 23 August 2024

Thank you Bryan! It has been our pleasure to help you find a new home.

5/5

Google

Very pleased with their services, they were very responsive and very helpful throughout the tenancy process. Would definately recommend their services.PositiveResponsiveness, Professionalism

Lisa · 24 August 2020

Agent replied · 23 August 2024

Thanks Lisa! It has been a pleasure to be of assistance.

5/5

Google

Very positive experience renting through RentNorthEast. Always quick to respond to, and resolve, any queries or issues. I would highly recommend them.

Peter · 24 August 2020

Agent replied · 23 August 2024

Thanks for your great feedback Peter! You have been great tenants, and we wish you all the best in your new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Rent North East's Google reviews

Questions about Rent North East Gateshead

Has Rent North East won any awards?

Yes. In The Trusted Agent 2026 awards: Rent North East, Gateshead won Trusted Agent.

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