Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI would like to recommend rent north east as a 5 star service. Jack has made me and my son feel at ease when his hard work in few days got us flat we need so desperately. Thank you for everything.
Billy · 25 August 2019
Agent replied · 23 August 2024
Thanks Zaneta, it has been my pleasure to help!
All the best,
Jack
★★★★★ 5/5
GoogleFantastic service
Me being a dinosaur needed a lot of help
I got this without worrying about outcome
Simple and straightforward as you would like it
Subash · 24 August 2022
Agent replied · 23 August 2024
Thanks Subash! It’s such a pleasure to work for you!
★★★★★ 5/5
GoogleRent North East have hard working staff and affordable fees. They are highly professional and thoroughly understanding.
Myself and my partner have recently moved back up north and couldn't of picked a better agency to work with.
Thank you!
Jake · 25 August 2019
Agent replied · 23 August 2024
Thanks for your great feedback Jake; it has been great working with you both!
★★★★★ 1/5
GoogleBeen getting fobbed off now for 4 days.... all I want to do is speak to Rachel see how long I will have to wait till I move in as I've waiting a while now, am pregnant this stress I don't need...
Pat · 25 August 2016
Agent replied · 23 August 2024
Hi Pat,
Gosh; we are so sorry! That sounds really stressful :-(
I understand that Rachel has spoken to you this morning to resolve the issue, but please don't hesitate to contact us should you require any further assistance.
Kindest Regards,
Rent North East
★★★★★ 5/5
GoogleProfessional service with good communication
Ramesh · 25 February 2024
Agent replied · 23 August 2024
Thanks Ramesh!
★★★★★ 5/5
GoogleI have found Rent North East to be very professional, very high standards of professionalism. Honest, punctual and truthful. I trust them with my properties. Thank you for your hard work.PositiveProfessionalism
Stef · 24 August 2021
Agent replied · 23 August 2024
Thanks for your review Stef, it’s a pleasure working for you!
★★★★★ 5/5
GoogleExcellent service!! Jack takes care of our property as if he is dealing with his own personal property. We feel secured that our property is in safe hands and we aren't paying extra charges/fees on anything we shouldn't be.
ישראל · 25 August 2018
Agent replied · 23 August 2024
Thanks for the great feedback!
★★★★★ 5/5
GoogleVery helpful, knew where we were, throughout the whole process. A very painless experience. I would highly recommend Rent North East.
Malcolm · 24 August 2022
Agent replied · 23 August 2024
Thanks for the 5 star review Malcolm!
★★★★★ 5/5
GoogleVery professional and helpful staff, this has been the second time we have availed the services of Rent North East and we certainly will again, Would be very happy to recommend them.
Alan · 25 August 2019
Agent replied · 23 August 2024
Thanks for your great feedback Alan; it’s been a pleasure working with you again.
★★★★★ 5/5
GoogleRent North East are the most professional company I have had the pleasure of dealing with. Always pleasant and enthusiastic to help, praise has to go to Jack who always delivers. Well done.......
Paul · 25 August 2018
Agent replied · 23 August 2024
Hi Paul, thanks for your great review!
★★★★★ 5/5
GoogleJack and his team are great! Always friendly and helpful throughout out tenancy. Thanks Jack!
India · 25 August 2019
★★★★★ 5/5
GoogleVery professional company.
rest assure that your flat is on great hands. !PositiveResponsiveness, Quality, Professionalism, Value
Arad · 24 August 2022
Agent replied · 23 August 2024
Thank you for your great feedback Arad!
★★★★★ 5/5
GoogleThey really helped me find a wonderful place within my budget quickly and got all the paperwork sorted in time for me to move in as soon as possible.
Sparks · 25 August 2019
Agent replied · 23 August 2024
Thanks for your great feedback, we are delighted to have been able to help! Wishing you all the best in your new home.
★★★★★ 5/5
GoogleExcellent letting agents! They made the process so simple and kept me informed every step of the way.PositiveResponsiveness, Quality, Professionalism, Value
Ryan · 24 August 2021
Agent replied · 23 August 2024
Thanks for your great feedback Ryan!
★★★★★ 5/5
GoogleRent North East helped me find and apply for renting a one bedroom apartment in Newcastle. The service they provided so far has been very professional and supportive.
Besmira · 25 August 2019
Agent replied · 23 August 2024
Thanks for your great feedback Besmira! It has been a pleasure to help.
★★★★★ 5/5
GoogleIt a was stress-free documentation and process agent always there to talk with.
Sunnylence · 24 August 2022
Agent replied · 23 August 2024
Thanks! Best of luck with your move!
★★★★★ 5/5
GoogleWorld class service. Im happy the way Rent North East handled my application.PositiveProfessionalism
Leo · 24 August 2022
Agent replied · 23 August 2024
Thanks! All the best in your new home.
★★★★★ 1/5
GoogleRent north east is a really helpful and friendly service that go that extra mile for there tenants excellent service from jack top man many thanks !!
Alan · 25 August 2019
Agent replied · 23 August 2024
Good afternoon Alan,
We attended today further to being instructed by your landlord to manage your property last week.
As you know, the inspection today was pre arranged with you (via a recorded telephone call) and was intended for us to obtain a clearer understanding of maintenance issues which you had reported to the previous managing agent.
You reacted aggressively and threateningly to our (fully trained, 27 year old) agent when he attended, as you did not want him to take photographs of the property whilst inspecting and he was forced to leave the property. He call the police, as per our safety policy when anybody threatens a member of staff.
Your behaviour today was appalling and we hold evidence of you threatening our agent including making threats against his two year old daughter.
The evidence we hold will now be used as part of the package we take to court to end your tenancy.
You may contact us via telephone or email for any further assistance. Do not attend our office, as your previous remarks have been noted, and police will be called if you attend in person.
Rent North East
★★★★★ 5/5
GoogleStaff were all polite and friendly whilst still remaining professional; we had a few delays but they were quick to respond to our emails and get everything sorted.
Austin · 25 August 2018
Agent replied · 23 August 2024
Hi Austin, thank you for the great review! We are pleased to have you as our tenant.
★★★★★ 5/5
GoogleQuick easy process to get moved in to a property that was well maintained, no issues and really helpful, have recommended to friends looking to rent
Ross · 25 August 2019
Agent replied · 23 August 2024
Hi Ross, thanks for your great feedback!
★★★★★ 5/5
GoogleVery good company, been with them for years, quick to resolve issues, speedy service and good customer service. Thank you very much.PositiveResponsiveness, Professionalism
Ang3lix · 24 August 2020
Agent replied · 23 August 2024
Thanks for your feedback Valentin, it's great to have you back with us as a tenant again!
★★★★★ 5/5
GoogleThe best company, they helped us in everything, the best advice in the world ⭐⭐⭐⭐⭐PositiveResponsiveness, Quality, Professionalism, Value
Bryan · 24 August 2021
Agent replied · 23 August 2024
Thank you Bryan! It has been our pleasure to help you find a new home.
★★★★★ 5/5
GoogleVery pleased with their services, they were very responsive and very helpful throughout the tenancy process. Would definately recommend their services.PositiveResponsiveness, Professionalism
Lisa · 24 August 2020
Agent replied · 23 August 2024
Thanks Lisa! It has been a pleasure to be of assistance.
★★★★★ 5/5
GoogleVery positive experience renting through RentNorthEast. Always quick to respond to, and resolve, any queries or issues. I would highly recommend them.
Peter · 24 August 2020
Agent replied · 23 August 2024
Thanks for your great feedback Peter! You have been great tenants, and we wish you all the best in your new home.
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