Every review we hold for the Gateshead office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom initial instruction to sale completion, Georgia and the staff at Low Fell demonstrated the utmost professionalism.
Clear, concise communication including timely and diligent feedback was exceptional. The ongoing advice I received was valued and I really felt that the whole team had my best interests at heart.
The ultimate sale "destination' was achieved very smoothly but it was the sales 'journey' that made it stress free
If you need a professional estate agency service in Gateshead engage Georgia and her team to handle matters, you won't be disappointed.
Blyth · 16 January 2026
Agent replied · 16 April 2026
Thank you for such a thoughtful and detailed review! We're delighted to hear that Georgia and the Low Fell team provided such a professional and supportive service from start to finish. Clear communication and genuine care for our clients are so important to us, and it’s wonderful to know you felt well looked after throughout the journey.
We really appreciate your recommendation and kind words, they mean a great deal to the whole team.
★★★★★ 5/5
TrustpilotProfessional Estate Agents
After being recommended to us we decided to use Andrew Craig to help us sell our rental property. The staff there proved to be very patient and professional as, although the property sold quickly, there was a prolonged wait until the property actually became vacant and the sale was able to complete. We weren’t made to feel under any pressure throughout the process and Nicola kept in contact with us on a regular basis liaising between ourselves and the buyers.
Beverley · 7 September 2026
★★★★★ 5/5
TrustpilotAmazing service
The whole process with Andrew Craig was great. I viewed a few property’s and have been using them for months before I found my perfect property. All of the staff at Jarrow were amazing and helped me every step of the way. Beth was particularly great and was so supportive and always available whenever I needed her via email or call. Comms were great and the professionalism and kindness shown by all was outstanding. Couldn’t recommend the girls at Jarrow enough. Thank you again for helping me find my dream home!
Shelby · 7 August 2026
★★★★★ 4/5
TrustpilotHighly professional estate agents
The Boldon office were extremely professional throughout the selling process. Julie and Alex were responsive and engaged and ensured I was fully informed. Some of the viewers did suggest that they would have liked to receive a bit more information about the property before the viewing but on the whole I feel that Andrew Craig's years of experience of selling property in the area and understanding of the market really paid off for me and the whole process, from putting the house on the market to completion, took just over two months.
Still · 2 November 2025
Agent replied · 4 June 2026
Thank you for your thoughtful feedback! We’re glad to hear the Boldon team provided a professional and smooth selling experience. We also appreciate your note about providing more property details to viewers - it’s something we’ll take on board to make future viewings even better.
★★★★★ 5/5
GoogleA notable thank you to Sholynne Walker, part of Andrew Craig's Residential Lettings team based at their Low Fell offices. Sholynne was able to secure a tenancy for me within a week, whilst relocating to Newcastle-upon-Tyne, which is an extremely quick turnaround. The help and support received was invaluable, all correspondence was very polite and professional and all stages of my application were handled as quickly and efficiently as possible, notably even actioning crucial stages of my application during weekend hours to which I'm very grateful. An honorary thank you to Georgia also who kindly answered an incoming telephone call from myself during my application.
Theo · 15 October 2025
Agent replied · 12 November 2025
Thank you for the fantastic review Theo! We're so pleased to hear Sholynne and Georgia provided such efficient and professional support throughout your move. Securing a tenancy within a week is no small feat, and it’s wonderful to know their dedication made your relocation that bit easier. We truly appreciate your kind words and wish you all the best in your new home!
★★★★★ 5/5
TrustpilotAmazing!
Olivia helped me with the purchase of my very first home, and she was nothing short of an absolute godsend. The whole situation was very stressful as a solo first time buyer, but Olivia was a breath of fresh air and made everything SO much easier for me. She never made me feel like any of my (many) questions were silly, and went out of her way to make sure that I understood each step of the process. She was understanding and supportive through the whole process, and took so much stress out of the situation. I would absolutely recommend Andrew Craig, and specifically Olivia, to others that are looking to purchase a home in the future. Thank you so much again Olivia for being an absolute lifesaver throughout the process!
Niamh · 9 October 2025
Agent replied · 4 June 2026
Thank you so much for your wonderful review! We’re thrilled to hear your first home purchase was made easier and less stressful - it means a lot to know our team could support you every step of the way.
★★★★★ 5/5
TrustpilotAmazing Service
I met the amazing Gillian who was just so down to earth & knows her stuff . Great advice on a complicated sale splitting a lease . I mainly dealt with Kate at the Low Fell office & she kept me updated & was just amazing from start to finish . An amazing person & the company is so lucky to have her working at Andrew Craig thank you x
Carole · 27 August 2026
★★★★★ 5/5
TrustpilotGreat experience with the Boldon office…
Great experience with the Boldon office selling my home. Alex was very knowledgeable about the local area and the how the market was doing when she came out to value, and Julie was a great point of contact throughout the sale process. Both helpful and professional. Would recommend Andrew Craig to anyone looking to sell their property.
Mrs · 24 November 2025
Agent replied · 4 June 2026
Thank you for your wonderful review! We’re thrilled you had such a positive experience with Alex, Julie, and the Boldon team. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotAn excellent service and experience by…
An excellent service and experience by Julie and the team at Boldon Office. This was my first time purchasing a property and it went smoothly from start to finish. For me, the whole process was around 2 months so quicker than the average house sale. I can't speak for the other offices but I would highly recommend the Boldon Office if you are looking for a property in that area.
Steve · 9 April 2026
★★★★★ 5/5
TrustpilotWould like to thank both Georgia and…
Would like to thank both Georgia and Nicola, from start to finish you were both fantastic. From viewings to always chasing things up for us. Nothing was a bother. You were both so very professional & friendly and were always there if we needed to know anything. Right up until today when the sale was completed. You’re both absolutely fab. Thankyou for everything Lisa & Joe x
Lisa · 20 June 2025
Agent replied · 25 September 2026
Thank you so much, Lisa and Joe! We're thrilled to hear Georgia and Nicola were such a great support throughout your journey. Their professionalism and friendly approach truly shine, and they'll be so pleased to receive your lovely feedback. Congratulations on your new home, and thank you again for choosing us!
★★★★★ 5/5
Trustpilotwe recently bought our first home
we recently bought our first home, Thanks to Kayley J. who sorted all the process from the start to the end, make it really smooth and stress less, thanks again to her and her colleagues who worked to help us enjoyed our 1st home.
Moudar · 19 September 2026
★★★★★ 5/5
GoogleAbsolutely five star service - a special thank you to Nicola and the team, who were professional, informative and always on hand with any help or information that I needed. I was always updated with how my purchase was progressing which made the whole process less stressful even a pleasure to be honest!
I cannot recommend them enough - well done and many thanks again Claire
Claire · 27 March 2025
Agent replied · 19 May 2025
Thank you so much for your wonderful review! We're absolutely delighted to hear that you had a five-star experience with us. Nicola and the team truly appreciate your kind words, and we're so pleased that we could make your purchase process smooth and stress-free. Keeping our clients informed and supported every step of the way is always our goal, so it's fantastic to know that this made your experience a pleasure!
Your recommendation means the world to us. Thank you again for your trust, we wish you all the best and hope to assist you again in the future!
★★★★★ 5/5
GoogleNicola was my main point of contact through a purchase of my first home. Had nothing but a positive experience throughout, would definitely recommend using Andrew Craig services, very friendly, attentive and reassuring throughout the full process. Thank you again for the amazing service!
Hannah · 7 November 2025
Agent replied · 12 November 2025
Thank you for the wonderful review! We're so pleased to hear Nicola made your first home-buying experience such a positive one. Her friendly, attentive and reassuring approach really does make all the difference. We truly appreciate your recommendation, and congratulations on your new home!
★★★★★ 5/5
GoogleThe team where always professional and courteous. They assisted us all the way through the selling of our late father's home. Georgia is a lovely person and her team where spot on and always assisted when Georgia wasn't available. I would recommend them and give them 10 out of 10 if I could. Keep up the good work 👏 …
Susan · 27 March 2025
Agent replied · 27 May 2025
Hi Susan, thank you for your kind words and heartfelt review. We’re so pleased we could support you through the sale, and Georgia and the team will truly appreciate your lovely feedback. It means a great deal, thank you again!
★★★★★ 5/5
TrustpilotAmazing from start to finish
Alison was with us from the start. Between her and the other girls at the gosforth branch they have been amazing from start to finish kept us up to date at every single step couldn’t fault them and would recommend them to everyone very professional super friendly
Clare · 22 May 2026
★★★★★ 5/5
TrustpilotAndrew Craig, Gosforth office
On meeting Sarah from Andrew Craig, I knew we wanted her to handle our sale. A true professional and lovely person who really knows the business. Two days of viewings and it was sold. Special thanks to Sarah, Emma, Ellie and others. What an amazing team!
ThumbelinaPM · 13 May 2026
★★★★★ 5/5
TrustpilotAgents were really Helpful and Proactive
Agents were really helpful and assisted in getting the whole process completed with out many issues. Really friendly and proactive.
Mr · 24 September 2026
★★★★★ 5/5
GoogleAndrew Craig at Low Fell were amazing in helping me buy my first home. From the initial viewing with Gill and the help from Georgia and Nicola with the same progression- very quick and efficient. Thank you so much for all your help
Chloe · 16 April 2025
Agent replied · 16 April 2026
Thank you for your kind words! We're thrilled to have helped you buy your first home. Gill, Georgia, and Nicola will be delighted to know their efforts made a difference. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotThank you Andrew Craig South Shields
Thank you Andrew Craig South Shields for all your help selling my house. My house was listed with another agent for nearly 6 months with no luck leaving me feeling stuck and desperate. Andrew Craig had my house listed by Friday and Sold STC by Monday, I wish I'd gone to them sooner. Kayley in particular was so helpful, nothing was too much to ask, communication was great and I felt supported through my first house sale. I would highly recommend, great experience.
Nikki · 18 May 2026
★★★★★ 5/5
TrustpilotHappily ensconced
From start to finish Erin & the team kept me updated & informed. I found the process of moving home very stressful but Erin was always happy to answer questions & offer advice, allaying any anxiety.
Clare · 20 June 2025
Agent replied · 25 September 2026
Thank you for your kind words Clare! We're so glad Erin and the team were able to support you through what can be a stressful time. It's great to hear she helped put your mind at ease and kept you well informed throughout. Wishing you all the best in your new home!
★★★★★ 5/5
TrustpilotOlivia was amazing with helping us get…
Olivia was amazing with helping us get our first home in Jarrow. She was quick to respond to emails and so efficient!!! Thank you so much. We absolutely appreciate you.
Obianuju · 27 May 2026
★★★★★ 5/5
TrustpilotExcellent experience selling our home…
Excellent experience selling our home with Andrew Craig Gosforth office. Their approach from start to finish was professional. We were delighted with the price we got for our property and felt it was marketed exceptionally well. The photographs and videos were of great quality, allowing any prospective buyer to see the house as it looks. The sale went smoothly and was completed quicker than expected. I would highly recommend this branch.
Julie · 30 June 2026
★★★★★ 5/5
TrustpilotReally helpful estate agents
Really helpful estate agents. Personable, helpful and friendly. Thank you Lynn for showing us around two lovely homes and answering any questions we had. Much appreciated x
Danielle · 30 July 2025
Agent replied · 4 June 2026
Thank you for the lovely review! We're so pleased to hear you had such a positive experience. Lynn will be delighted to know her friendly and helpful approach made a difference. We really appreciate your kind words!
★★★★★ 5/5
TrustpilotExcellent professional service, highly recommend.
We cannot sing the praises of this company enough, in particular Maureen in the Fulwell office, she is an absolute star and without her we would still be waiting to get moved. Our move was a really long drawn out process, moving from another part of the country to this area, with many complications along the way, Maureen kept us sane in a very stressful process, kept us informed every step of the way and chased up solicitors all the way. She went way above and beyond in our family relocation with an extremely professional and personal friendly service. In short, she was our rock and we can't thank her enough.
Nikki · 16 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
