Every review we hold for the Galway City office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotTerrible company to deal with
Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.
David · 21 February 2022
★★★★★ 5/5
TrustpilotWe bought our first house recently and…
We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy
Magda · 18 October 2024
★★★★★ 1/5
TrustpilotPurchased new house through Sherry Fitz
Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!
Dinesh · 13 October 2021
★★★★★ 3/5
TrustpilotIf you are renting
If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be
Daithi · 28 August 2021
★★★★★ 5/5
GoogleCan vouch for them, got my apartment unit from them. fast and clean sale, no hiccups.
RACHEL O'DOWD. Her service is impeccable. if anything was good with my sale, it was her. from the moment I called, requested to view the unit, to the end, she was there. I asked her to recommend me a good solicitor and she did just that. I was able to get the sale completed in such a short time. (dont go barging in requesting for her! - im pretty sure other agents at sherry fitz are great too, but I loved how Rachel handled it. )PositiveResponsiveness, Quality, Professionalism, Value
Marcus · 26 August 2021
★★★★★ 3/5
TrustpilotSlow
Found any sherry Fitz franchise I've tried to contact to be very slow to respond if they responded at all.
Danielle · 2 July 2025
★★★★★ 1/5
TrustpilotUnfortunately I am living a nightmare…
Unfortunately I am living a nightmare due to Sheery Fitzgerald. Im renting an apartamento for 2600 eur/month for almost 6 months and still didnt receive any one for Maintance and inspection. I currently dont have hot water neither heating system, for 2 days. They dont give any support, and the answer is "we need to wait", no other option presented. They "makeup" the apartment for the view before renting, when you move in, you start finding that the apartment is totally in bad conditions. Repeating, it is a 2600 eur/month apartament, now a old one. If you looking for a rent, do not rent with Sherry Fitzgerald, after signed the contract you are totally alone!
Guilherme · 8 January 2021
★★★★★ 1/5
TrustpilotAvoid their incompetent Lettings agents
We used SherryFitzgerald to manage our rental property in D8 for 2 years. During the period, they inspected the property 4 times and told us it was all ok to be re-let. However on my own inspection I found serious water damage in 3 area that were totally ignored and cost 1000’s to put right. After a complaint was raised and followed up, nothing was admitted so we fired them! They are incompetent and just want to churn properties. Avoid! Avoid! Avoid!
David · 12 November 2020
★★★★★ 5/5
GoogleWe would highly recommend Jason Pyne of Sherry Fitzgerald.We found him to be very professional and obliging. He was quick to respond to any queries and his service was first class
Paddy.
P · 26 August 2020
★★★★★ 5/5
GoogleWe moved to Ireland in May and as part of the arrangements my Husband and I came over before the time to sort logistics and rent a home. We had a very difficult time finding a place to rent and dealt with many disappointments and even rude agents. We thought we'd have to return without having a home for our family. Linda McCallion was amazing and went above and beyond to help us find a place. Linda and Elizabeth Mellotte assisted and co-ordinated the necessary paperwork, provided us with all the info we needed, kept us updated at all times and always came back to us quickly. Once here, everything ran smoothly with our move into our home and we have had continued support, assistance and prompt feedback. These 2 ladies are awesome. High-Five and much appreciation to the Lettings Team!
Janine · 26 August 2020
★★★★★ 5/5
GoogleWe purchased a residential unit from Jason Pyne in Sherry Fitzgerald and I must say he was a total gentleman to deal with. He arranged for access to the property whenever requested and dealt with every single query quickly and efficiently. Its a pleasure to deal with someone who will accommodate your requests without making a fuss. I would highly recommend Sherry Fitz. The service provided was top class and most professional. I wish Jason all the best for the future and once again many thanks for being so understanding and helpful.
Mary · 26 August 2020
★★★★★ 5/5
GoogleWe were a newly married couple looking for a rental property in Galway and were overwhelmed at the level of professionalism and Customer Service experienced with the letting department at Sherry Fitzgerald. Linda and Elizabeth worked tirelessly to find us our dream home. Definitely in my experience of renting, these girls have just excelled and outshone all my previous experiences. We are extremely grateful and would highly recommend Sherry Fitzgerald Letting Department if you are looking for a rental property in Galway.
Anthony · 26 August 2020
★★★★★ 5/5
GoogleTop choice agency, if you are lookiong for renting , choose them, you wont regret, very professional, thank you for your help. Linda is very nice to deal with
From Galway
Khaled · 26 August 2020
★★★★★ 1/5
TrustpilotMy personal experience with their…
My personal experience with their Galway branch in particular Tony Kavanagh has been very negative, issues dealt with in a highly unprofessional manner.
Alan · 18 February 2022
★★★★★ 5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish.
Maciek · 9 September 2025
★★★★★ 5/5
TrustpilotA very positive experience
Barry Ensor in the Rathmines office was a pleasure to deal with, I always felt he was looking after my best interest, he was really helpful and always ready to offer advice. I felt he gave a very professional service and I would highly recommend Sherry Fitzgerald to anyone thinking of buying or selling a property
Kathleen · 3 June 2023
★★★★★ 5/5
GoogleNo 8 Devon Park
Many thanks to Jason Pyne for all his help regarding above transaction. His professionalism and personal touch so impressive. Regards Brian and Paula
Brian · 26 August 2020
★★★★★ 1/5
TrustpilotTerrible experience from start to…
Terrible experience from start to finish. Rented me an apartment with dog urine ava mold everywhere. Very slow to fix things during the tenancy. Kept my deposit at end for no reason.
Liz · 28 June 2022
Agent replied · 24 August 2024
Dear Liz, Thank you for taking the time to leave feedback. We are sorry that your experience with our lettings franchise office was unsatisfactory.We would really appreciate an opportunity to speak with you. If you could email your contact details to customercare@sherryfitz.ie we will be in touch asap.Regards,Sarah
★★★★★ 5/5
GoogleExcellent lettings service. Linda is professional, friendly, works quickly and very easy to communicate with. Repairs and maintenance are dealt with immediately. Would highly recommend!
Jade · 26 August 2020
★★★★★ 5/5
Trustpilot100% would recommend
100% would recommendWe just recently got our keys! I had an outstanding experience with Ronan Richardson (mortgage broker) from SherryFitz. He was always on the ball making the entire process smooth an efficient. The level of service provided was excellent and I highly recommend his service!
Nicole · 9 December 2023
★★★★★ 5/5
TrustpilotSale in D8.
I got Sherry Fitzgerald to sell a house for me in D8. They did a great job. Karen Roche was the handling agent. Excellent.
Michael · 7 May 2020
★★★★★ 5/5
GoogleI do not normally leave reviews but following my recent experience with Sharon and Tony at Sherry Fitz feel it deserves comment.
I was recently an underbidder at a property on their books and was kept informed in a prompt and detailed process throughout the proceedings.
Despite being unsuccessful, I can only commend their professional and personable service conducted in a transparent, efficient and amiable manner.
Bill DonovanPositiveResponsiveness, Professionalism
Bill · 26 August 2020
★★★★★ 5/5
GoogleVery good, human service, nice people ready to solve any dilemma.
Milos · 26 August 2023
Agent replied · 25 August 2024
Thanks for taking the time to leave a review Milos. It was a pleasure to do business with you and we wish you all the best for the future.
Kind regards,
All the team at Sherry FitzGerald Galway
★★★★★ 5/5
TrustpilotProfessional service and Transparent processes
Keenly priced service. Accurate determination of the asking price relative to the expected selling price, which surpassed the asking price by about 12%. Very professional management of the viewings and queries. The online MySherryFitzgerald platform bidding system was transparent and most fair and we wish all estate agents used this system.
Anna · 3 November 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.