Every review we hold for the Galway City office, from every platform, shown as written. First names only.
★★★★★ 2/5
TrustpilotBig in size, small in spirit
We recently bought a new build in Longwood and, sadly, our experience with this agency was less than positive.
J · 14 December 2025
Agent replied · 21 March 2026
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience with our franchise office and take feedback like this seriously.
We’d appreciate the opportunity to speak with you directly so we can better understand the situation and work towards a resolution.
Please email your contact details to customercare@sherryfitz.ie, and a member of our team will be in touch as soon as possible.
Kind regards,
Sarah
★★★★★ 1/5
TrustpilotTotally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Paul · 7 May 2023
Agent replied · 24 August 2024
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony
★★★★★ 5/5
TrustpilotMegan Ford⭐️⭐️⭐️⭐️⭐️
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
Sandra · 5 March 2024
★★★★★ 5/5
TrustpilotThis is a review for Paul Stack and…
This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom
Tom · 30 November 2020
★★★★★ 5/5
GoogleI Dealt With Rachel O Dowd, I found her to be very Friendly & Open Lady, she was handling the Sale of the house we bought...From the 1st viewing right to the process, Rachel was always available to answer all our queries , She was very Professional throughout...It was a pleasure to meet Rachel & both my Partner & I were so impressed with her work Ethic, Totally recommend Rachel, Thank you RachelPositiveResponsiveness, Quality, Professionalism, Value
Michelle · 26 August 2021
★★★★★ 3/5
TrustpilotI appreciate that the basics were…
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Zofia · 23 June 2025
Agent replied · 28 May 2026
Good morning,
We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience.
Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap.
Kind regards,
Sarah
★★★★★ 5/5
TrustpilotWonderful experience with Sherry…
Wonderful experience with Sherry Fitzgerald when I recently sold my house.
DEIRDRE · 13 January 2026
Agent replied · 21 March 2026
Hi Deirdre
Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future.
Kind regards
Sherry FitzGerald Blackrock
★★★★★ 5/5
GoogleSharon Eagan is one of the most helpful agents in her field! You can rest assured that should any "hiccups" arise, she will handle everything with efficiency, courtesy and the highest level of professionalism. She was working on behalf of my son, who has special needs, and we simply couldn't have asked for better. Would we recommend her to our friends and associates? YES, without any reservations whatsoever! She's a credit to her profession!
Thank you Sharon! We'll be in touch!
K · 27 August 2019
★★★★★ 5/5
GoogleI recently bought a house through Sherry Fitzgearld Galway. I have to rate them very highly. They were super helpful and great to deal with, both on the phone to the office and when you called in the service was 100% by each member of staff we met. We were buying and trying to get in before Christmas and the vendor is living in the USA so time zones would not have helped. We were dealing with Sharon Egan in there and she went above and beyond for us. I was getting calls, emails and text out of hours and every single thing I asked for was followed up quickly and efficiently. From viewing to offering to getting in took 7 weeks which is super fast. Without the professional help from Sharon and the team it would never have happened before Christmas. We are very thankful.
Alan · 27 August 2019
★★★★★ 1/5
TrustpilotPlaced an order and then there was no…
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
Tat · 14 April 2024
Agent replied · 24 August 2024
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
★★★★★ 5/5
TrustpilotResidential House Sale
Ed Reilly came to value our home in anticipation of us going to market. After our first meeting with Ed it was clear he had a wealth of knowledge and understanding of the current market so we did not hesitate to appoint him which transpired to be a great decision. Not all sales go smoothly , however with a calm and problem solving approach the sale was completed. Ed was fantasic to deal with , always promptly returning my calls and handing any issues with the utmost professionalism as did his team in the office. For any future purchases or sales we may endeavour on within Eds scope area there would be no one else we would choose.
Noife · 12 September 2024
★★★★★ 5/5
GoogleI couldnt praise Rachael and the Sherryfitz team more for all their professional and excellent service. Fantastic website to use when reviewing properties and bidding with excellent advice to guide me as a first time buyer. I was always kept in the loop of the progress of the sale and delighted to close my sale with them. I highly recommend Sherryfitz Galway for selling and buying.PositiveResponsiveness, Professionalism
Lainey · 26 August 2021
★★★★★ 5/5
TrustpilotWe recently sold and purchased a…
We recently sold and purchased a property with the lucan branch. From our first meeting with Thomas to our last meeting with Philip they were completely professional and obliging in all our requirements . We also like to thank all the office staff who were always there to help with any queries
Alan · 28 July 2025
★★★★★ 4/5
TrustpilotBrenda Mulcahy is a professional
Brenda Mulcahy is a professional, enthusiastic agent. She organised the sale of my house drawing in a lot of viewers and handling offers sensitively. Achieved a sale above asking price. She is backed up by a professional team and they took the stress out of selling.
Ramsay · 1 September 2023
★★★★★ 5/5
TrustpilotBuying and selling a house
Great service given by Sherry Fitzgerald especially Tony Kavanagh and Lorraine Scully in the buying and selling of a house earlier this year. It is a very stressful time but having a knowledgeable , professional and approachable team to work with made the expeience so much better . Highly recommend them .
Beatrice · 12 December 2022
★★★★★ 5/5
TrustpilotI have used Sherry Fitzgerald to sell…
I have used Sherry Fitzgerald to sell my family home in 2022 I found Nick Popplewell very professional helpful and got house sold at a great price without any hassle .Job well done Thank you Rosemary Spelman
Rosemary · 19 January 2024
★★★★★ 5/5
GoogleI was truly delighted with the personal and professional service we received from Sherry Fitzgerald Galway. Selling a house can be such a stressful time but Jason was always on hand and made the whole process so simple. Tony was an absolute gentleman to deal with and I would definitely recommend Jason and Tony to anyone with a house to sell.
Mairead · 26 August 2020
★★★★★ 1/5
TrustpilotUnprofessional - never stick to commitment
I recently purchased a house through Sherry and my experience was worse (D15). While buying a house is a life event for most, the folks here has absolutely no consideration to that fact. They did not want to show me the house for final walkthrough which I had to argue with them. They lied to me that they had the entire house keys so I released the funds, however, they gave me literally just a single main door key. I had to follow up for 5 days, and multiple phone calls to receive the entire set of keys. After all this, it took 3 weeks for them to remove the 'Sold' board in front of the house. If you are looking for an agent, please do not consider Sherry, instead consider other agents who are more professional and friendly.
Padmasini · 16 December 2023
★★★★★ 1/5
TrustpilotProfessionalism = 0/10
The professionalism of this agency is 0/10.
Simone · 23 May 2026
★★★★★ 5/5
GoogleJust bought our first home. Our agents were Jason mainly and also Sharon. Jason was great to deal with. He was always available to contact, replied promptly and went out of his way to help us in any way he could. Friendly with good communication. Very professional. Sharon too was nice and helpful.
Overall a very good experience.
Maryanne · 26 August 2020
★★★★★ 5/5
TrustpilotWe had an amazing experience with…
We had an amazing experience with Linda, very experienced sales agent in Sherry Fitzgerald Gorey.
Bahareh · 14 March 2026
★★★★★ 5/5
GoogleI dealt with Rachel in the the sale of my apartment Rachel kept me updated every step of the way and provided an extremely professional service and was an absolute pleasure to deal with. I would have no hesitation in highly recommending Rachel to any prospective vendors or purchasers.
Helen HolmesPositiveResponsiveness, Quality, Professionalism
Helen · 26 August 2021
★★★★★ 4/5
TrustpilotSale Of Property
I was very pleased with the full suite of services offered by Sherry Fitzgerald. Everything was very professional and to a very high standard. The valuation I received was realistic. I was kept informed through the showings and the sale process and given regular feedback by my agent. I would highly recommend them as a real estate agent.
Padraig · 5 June 2020
★★★★★ 5/5
GoogleWe recently sold a property through Sherry Fitzgerald in Galway and had a very positive experience. Working initially with Lorraine and then Tony both were highly professional and helpful, had a strong understanding of the local market and … More
Garret · 11 April 2024
Agent replied · 25 August 2024
Hi Garret
Thanks for taking the time to leave a review. It was a pleasure to do business … More
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