Trusted Agent profile · Galway City

Sherry FitzGerald Galway Lettings Galway City reviews

4.2

★★★★★ Great

276 reviews across 2 platforms

One Galway Central, Galway City, H91 E3FW

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Sherry FitzGerald Galway Lettings's office in Galway City, at One Galway Central, is rated 4.2 out of 5 across 276 reviews on two platforms, including 99 Google reviews rated 4.6.

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4.6 / 5

99

Reviews on Google

This office

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177

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Galway City office, from every platform, shown as written. First names only.

1/5

Trustpilot

DISGRACEFUL SHERRY FITZHaving purchased a property from…

Having purchased a property from sherryfitzgearld ,Renovated it and then went back to the office to whom I purchased from,and asked would they be interested in marketing our property,only to be messed around by the principle of sherry fitgearld,traveling a hr to leave a key available ,this was 3 weeks ago march 2023 ,only to find no one arrived to even look at the property for pictures , measurements etc ,This is no way to treat customers ,we wouldn't treat our clients in such a fashion nor do we expect to be treated in such a hap hazzard manner .Imagine turning down a new build 3 bed house ,A rated ,and not have the courtesy to ring and say look sorry we won't be marketing your property ,even when it was this branch in cork we purchased from .☎️A SIMPLE PHONCALL OR EMAIL WOULDNT GO AMISS

Charles · 9 April 2023

5/5

Trustpilot

To be honest very helpful any time I…

To be honest very helpful any time I need speak to them they were available for a taking the call so very happy

Mohamad · 27 October 2025

5/5

Trustpilot

We were very happy with the service…

We were very happy with the service they provided.Matthew Kenton is a very professional and helpful man. All the staff is lovely and ready to help and explain if you need that. Thanks a lot, guys.

Jana · 8 November 2022

5/5

Trustpilot

Amazing support and a pleasure to deal with

Roseanne helped us with the purchase of our country home and couldn't have been more helpful and supportive throughout the process. She was constantly on hand and incredibly responsive. She worked with us and supported both us and the sellers throughout the process. She facilitated a successful transaction on very agreeable terms between both parties. I couldn't recommend her and the team at Sherry Fitzgerald enough.

Sarah-Jayne · 12 March 2024

5/5

Google

Dealing with Dermot Gilchrest I found him to be very straight and honest with us from the very beginning. He made the whole process from start to finish stress free. Highly recommended.

David · 11 April 2024

Agent replied · 27 August 2024

Hi David Thanks for taking the time to leave a review. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Galway

5/5

Google

Dermot was a pleasure to deal with, very professional and easy to talk to. We were kept very well informed at every stage of the process and he made the experience of selling a lot easier with his knowledge and expertise. Thanks for a hassle free sale!

Kathy · 28 August 2020

5/5

Google

Thanks Jason. Delighted with the house. He went above and beyond by keeping all parties in the loop even our own solicitor. The purchase was quick and issue less. Very professional individual. Great at responding to your every need... Thanks again, we're delighted with our new home

Donal · 28 August 2020

5/5

Google

Just had the pleasure of dealing with Linda McCallion at Sherry Fitz Galway and her empathy and professionalism are second to none. Highly recommended.

Brian · 15 July 2024

Agent replied · 27 August 2024

Hi Brian Thanks for taking the time to leave a review. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Galway

5/5

Google

Exemplary service, dealt with Lorraine Scully, who went above and beyond in making the process of purchasing a property as easy and stress free as possible. Would highly recommend to friends and family.

Alan · 11 October 2022

5/5

Trustpilot

Rachel cooney

The communication with our advisor Rachel Cooney was absolutely brilliant she made every step of the journey stress free and the whole process went really smooth and fast . We recommend 100%

Miryana · 2 November 2022

5/5

Trustpilot

Thank you Nora Meaney of Sherryfitz…

Thank you Nora Meaney of Sherryfitz Carlow…who make the whole purchase a fantastic experience!!

Ruth · 5 March 2024

5/5

Trustpilot

Excellent support for mortgage and mortgage insurance

Chris and Ivana were excellent throughout the whole process and helped us close in a timely and easy fashion. Job well done!

Jose · 24 August 2023

5/5

Google

Jason was most efficient and helpful throughout the whole process. I found him very respectful and understanding of my needs when looking for a property. I would recommend Jason to others and I wish him every success in the future. From Theresa Brennan.

Niamh · 28 August 2020

5/5

Google

As a buyer I had a first class experience with Dermot Gilchrest. Very honest, easy to contact and supportive through the buying and closing process.

Alan · 11 April 2024

Agent replied · 27 August 2024

Hi Alan Thanks for taking the time to leave a review. It was a pleasure to do business with you and we wish you all the best for the future. Kind regards, All the team at Sherry FitzGerald Galway

3/5

Trustpilot

Sherry Fitzgerald as Mortgage Brokers

My review actually relates to Sherry Fitzgerald's mortgage broker service.I was disappointed with the service but my situation was complicated by the fact that I was remortgaging and staff shortages in PTSB and in fairness to Sherry Fitzgerald when I complained they eventually dealt with it to my satisfaction.So I would simply say to potential customers that you keep a very close eye on the process as the banks are short staffed and the brokers can lose focus when it's such a drawn out process.

David · 16 May 2022

4/5

Google

Lady was very helpful today..couldn't find a fault in the world..seems to be the best auctioneers I have dealt with so far..hopefully somewhere pops up for me soon

Aidan · 11 October 2022

5/5

Google

Both Dermot and Rachel were extremely professional and a pleasure to deal with for the sale of our home. Their expert advice and excellent service would be the reason I would recommend them to anyone thinking of selling their house.

Nicola · 28 August 2020

2/5

Trustpilot

At least lock the house up after viewings!!!

While the staff where very pleasant to deal with in general 2 things really sub standard.The first was that on visiting the house 2 days after they conducted a viewing i went to check the house and found the back door had not been locked and had been swinging open for since the view, surely one lesson of being an estate agent is lock up the house before you leave. in response i got a lame sorry.The second was that before the sale was complete the buyers want access for builders to take measurements, the sherry fitz agent then let them tear wall paper off the wall of one of the bedrooms. I asked for an explanation by phone, email and was studiously ignored.

House · 27 February 2022

5/5

Trustpilot

Sherry FitzGerald Letting

The Team at Sherry FitzGerald Lettings have been amazing to deal with! They kept us up to date throughout the whole process from viewing to getting the keys. They were excellent at coming back to us when we had questions or didn't understand anything. Really super nice team- Delighted to be renting with them.Eimear & Rory

Eimear · 18 March 2024

1/5

Trustpilot

Terrible company to deal with

Terrible company to deal with, I was looking to buy a house, we arranged for a viewing and they didn’t even show up or bother to let know they can’t come. So I was left waiting for an hour until agent finally answer her mobile phone, oh sorry didn’t you get my mail? No I didn’t. They also lie to you about the house, pushy, they don’t know anything about the house they are selling. They do know offcourse there are 3 bids on the house allready. Bad vibes tbh and will avoid them at all cost. Classic case of market leaders not caring about buyers, they deserve to go bust. I was dealing with greystones locations, avoid.

David · 21 February 2022

5/5

Trustpilot

We bought our first house recently and…

We bought our first house recently and I would highly reccomened Nora. She is very dedicated and professional. Nora answered any questions and was reachable date night, weekends and even during her annual leave. Thank you again for making our journey so easy

Magda · 18 October 2024

1/5

Trustpilot

Purchased new house through Sherry Fitz

Bought new house where Sherry Fitz are the selling agent. They were on to me every week till the contracts were signed and after that, you will be lucky to get a reply. Never communicated about upgrade option, as a result, I now need to pay more if I want things changed because they didn't do their job. Typical "Big Company" with no sense of responsibility towards customers... There are better agents out there who will sell, let and manage your property 100 times better than Sherry Fitz so AVOID!!!

Dinesh · 13 October 2021

5/5

Google

Can vouch for them, got my apartment unit from them. fast and clean sale, no hiccups. RACHEL O'DOWD. Her service is impeccable. if anything was good with my sale, it was her. from the moment I called, requested to view the unit, to the end, she was there. I asked her to recommend me a good solicitor and she did just that. I was able to get the sale completed in such a short time. (dont go barging in requesting for her! - im pretty sure other agents at sherry fitz are great too, but I loved how Rachel handled it. )

Marcus · 11 October 2021

3/5

Trustpilot

If you are renting

If you are renting, you are legally entitled to the FULL rental history of the property. it must include every past rental and not just the last one.. This should be given by the estate agent BEFORE you move in. Then contact the RTB to verify all information is correct. Your rent should not have risen all through 2017 or during Covid restrictions 2020. Any rent between December 24th to July 2021 could only rise by a maximum of 4% annually. The 4% rule for RPZ has now been replaced and they can not add 4% since July 2021. Check RTB.ieFor rent increases.Failure to supply the FULL rental history is a breach of tenants rights and RPZ rules.Get a solicitor or threshold to check over your lease agreement and check what your legal rights are as a tenant and what your landlord is legally required to provide. Always know your rights and use the law as it should be

Daithi · 28 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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