Every review we hold for the Galston office, from every platform, shown as written. First names only.
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1/5
FacebookI can say the girls were pleasant to deal with and always answered an email. Sometimes hard to get on the office phone. Selling my home from Australia was always going to be difficult and it took almost a year. What I felt let down with was the fact that I had to get my father to travel over 30 miles to let potential buyers view the house at weekends and evenings as the agent wonβt do weekends, that I would say would be the most popular times for people who actually work. I had feedback from one viewer privately and I was not impressed with the agent. The house is sold now thankfully and the hassle is gone
Dougie Β· 26 June 2018
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5/5
FacebookGreat service from Gillian and the team, she took great pictures to market the property and advised on anything we were unsure of through the selling process. Sold our property quickly. Everything went smoothly with key exchange etc too. We did however have a few viewers who said it took them a long time to get through to office to arrange a viewing, ultimately it didn't affect us selling though. Would highly recommend as we also arranged and viewed properties through them, when looking to buy, without problem.
KKirstin Β· 28 February 2018
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5/5
FacebookI would highly recommend Gillian and her team. From start to finish they were very professional. Gemma was great a getting viewers booked in at convenient times and keeping us up to date with feedback. Our house sold very quickly - on the market on Tuesday and sold by the Thursday. Our property was advertised on property websites and shared on social media giving it the best chance to be viewed by highest volume people. Thanks for the great service you provided myself and Jai -I wouldn't hesitate to use Greig Residential in the future.
Gemma Β· 6 July 2017
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5/5
FacebookI would highly recommend Greig Residential, we were convinced after first contact that they would take the pressure of selling away from us. Gillian was really helpful and her team so friendly and professional keeping us up to date with all the viewings and information.
Margo Β· 6 July 2019
Agent replied Β· 29 October 2023
Thank you for your lovely review Margo , it was our pleasure to handle your sale. Wishing you and the family all the best for your future. Gg
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5/5
FacebookGillian and her team are absolutely fantastic at what they do. They are very professional and brilliant with communication and kept us fully updated throughout the whole process.Gillian came to see us on the Wednesday and the house was on the market by Friday. Not only that, we also had 10 viewers straight away and a closing date set and sale within a week!! Couldn't have asked for more.Unfortunately the sale fell through 6 weeks later. Greig Residential had the house back on the market the day we found out. Lots of viewers again and was sold within 2 weeks! Superb level of service and would advise anyone who is looking to sell to use Greig Residential. Was an absolute pleasure!!
Jennifer Β· 27 January 2017
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5/5
FacebookIf you're looking to sell your house then you need to use Greig Residential, I can't recommend them highly enough. I've used Estate agents in the past but to be honest I felt they tell you what you want to hear just so they can get you on their books. Gillian was different no hard sell just honest and plain talking and I could tell straight away she knew her stuff. She was a breath of fresh air as are the girls in the office, who were also fantastic and I felt their personal service left me feeling like mine was the only house they were selling. The photos Gillian took of my house were amazing and my house SOLD IN 6 DAYSοΏ½. Very pleased customers xxxx
Lynn Β· 24 October 2016
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5/5
FacebookI would definitely recommend greig residential to anyone looking to sell their property. From start to finish we got a very professional service at a very reasonable price! Gillian and her team are fantastic at what they do. This was the second time using Greig Residential and they sold my house in 3 days! They also helped me find my new home and kept in touch frequently. The whole process was easy and as stress free as it could have been. They are not pushy like other estate agents and only want the best for you. The girls are so lovely and nothing is a bother. I can't thank them enough definitely the best about!
Elorac Β· 13 October 2016
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5/5
FacebookIf you are in any doubt about who to choose to sell your home then don't be.... Greig Residential are by far the most helpful and professional estate agents around. From our initial meeting with Gillian through to the exceptionally quick sale of our home, the help and communication from the girls was just excellent. They are just as invested in selling your home as you are and nothing is too much trouble for them. Thank you again for making a normally stressful experience pretty much simple and straight forward! Xx
Lucy Β· 25 April 2022
Agent replied Β· 29 October 2023
Awh Lucy thanks so much for this very kind and heartfelt feedback ! I am absolutely thrilled you were happy with our service, it was our pleasure to deal with the sale of your gorgeous home and we would all love to wish you both well for the future! Gillian xx
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5/5
GoogleExcellent service from start to finish! Easy to talk to, prompt responses/updates, very happy with valuation and quick sale achieved.
Wouldn't hesitate to recommend and, to quote Arnie in The Terminator...
"I'll be back"π β¦
John Β· 4 March 2025
Agent replied Β· 25 March 2026
Thank you, we are looking forward to working with you again in the future!
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5/5
GoogleMade a stressful process completely stress free. Communication was spot on from the get go and was kept in the loop at every opportunity. Couldn't recommend them enough. Thanks very much again!
Greg Β· 9 April 2025
Agent replied Β· 25 March 2026
Thanks Greg, we were delighted to work with you to sell your home.
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5/5
GoogleWe sold our flat back in May and honestly from start to finish it couldnβt have been any smoother. Great communication from the girls in the office and Gillian made us feel really at ease from her first interaction at the valuation. Flat sold within 4 days. I would definitely use them again.
Christine Β· 25 March 2023
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5/5
FacebookWe recently sold our house with Greig residential and I was extremely pleased with the service. Gillian and her team were very professional and we were kept up to date throughout the process! I wouldn't hesitate to recommend Greig Residential!
Heather Β· 24 October 2019
Agent replied Β· 29 October 2023
Thanks so much Heather! It was our pleasure dealing with your sale, we are in awe of your calm approach at moving home whilst literally due a baby ! Congratulations on the arrival of your new addition Gillian x
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5/5
FacebookCan't thank Greig Residential enough for their hard work selling our house. Our house was only on for one week and Kerys and Gemma helped greatly by arranging loads of viewings for us and helped us to sell it in 1 week!!! Gillian is extremely helpful and explains everything from the moment you meet her and is brilliant at what she does! Thanks Gillian, Kerys and Gemma, you are all doing a great job! Xxx
Kirsti-Ann Β· 22 March 2017
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5/5
FacebookI was sure I had left a review but I can't see it. Gillian is outstanding at what she does, her knowledge for the buying and selling of houses is second to none. She sold my house in 6 days and found me my new home at the same time. You will not be left disappointed if you use greig residential. Definitely the best in Ayrshire and will recommend her again again and again. Xxxxxx
Nicola Β· 4 April 2016
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5/5
GoogleFrom my first conversation with Carlyn my worries were put to rest.
The positive attitude gave me confidence, selling a house over the internet seemed daunting, but Carlyn, Ami and Keryn kept me informed every step of the way and the photo gallery was beautifully done, a sale quicker than I expected, I am very happy with the service I received.
L Hendry
N.S.W
Australia.
Loretta Β· 25 March 2021
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5/5
FacebookI had a wonderful experience using Greig Residential, from start to finish we couldnβt have asked for a better service or support for the fee we paid. Amazing photographs, fantastic social media presence and everyone is so helpful and reassuring, they really want the best for you and have your back. I would highly recommend them and donβt waste your money going anywhere else! Canβt thank Gillian, Gemma and Kerys enough x
Lyndsey Β· 10 March 2018
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5/5
FacebookWow , where could I start.....the girls in the office that I had correspondence are just first class !! absolutely nothing was a bother for them and alway kept me in the loop with any developments. Then you get Gillian , I was blown away with her knowledge and experience and how good she was at keeping me right regarding the sale of our house and home report. To say it couldn't have gone any smoother was an understatement. I would not hesitate in using Greig Residential again ...... first class from start to finish Well done Gillian and your wonderful team
Helen-Anne Β· 27 March 2021
Agent replied Β· 29 October 2023
Thank you so much Helen-Anne! What a super review for the girls and I , Absolutely thrilled that you were happy with our service We were so happy to be your appointed agent All the very best to you and the family in the future GGreig xx
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5/5
FacebookWe were both buyers and sellers through Greig Residential. From a buyer's point, they were great at calling after we viewed each property to see what thought of it and if we had any feedback to make. As sellers we felt involved every step of the way, we got regular updates on viewings and Ami in particular guided us through the process of how to negotiate a closing date. Thanks for everything guys x
Louise Β· 24 February 2022
Agent replied Β· 29 October 2023
Thank you for those lovely words Louise, we are all delighted to have sold your lovely home & help you find your new home! All the best, and thanks again, Kerys
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5/5
FacebookI couldn't ask for a better bunch of ladies to help sell our property Correspondence was always 10/10 and nothing was ever a hassle. Best estate agency in Ayrshire
Sheree Β· 22 August 2021
Agent replied Β· 29 October 2023
Thank you so much for choosing us and for this lovely review we were delighted to assist in your sale, all the best to you both in your new home GG x
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5/5
FacebookMy husband and I recently sold our property with Greig Residential and we couldnβt recommend them enough! From start to finish the process was seamless and the girls couldnβt have done anymore to make the process as easy and stress free for two panicked soon to be first time parents! Nothing was ever too much to ask! Thanks for everything girls!
Nicola Β· 22 April 2023
Agent replied Β· 29 October 2023
Thanks Nicola, we really appreciate this . It was great to work with you both and we hope you are settled in your new family home!
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5/5
GoogleThe best Estate Agents in Ayrshire, this is exactly why we chose to use Greig Residential. Could not have done more for us during the selling process, kept us well informed and the team were very professional. Hassle free and good customer service, couldn't ask for anymore.
Carol-Ann Β· 25 March 2024
Agent replied Β· 27 August 2024
Thank you so much for your feedback, it makes all of the hard work worthwhile, knowing that we have happy satisfied clients. All the best Team GR
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5/5
GoogleThe team at Greig Residential are fantastic. We recently used them for the second time to sell our home. Cannot recommend them enough!
Louise Β· 25 March 2025
Agent replied Β· 27 August 2024
Thank you so much Louise, it was our pleasure to help move you fornward once again, hope you've all settled in well, Gillian
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5/5
FacebookWe have moved 9 times! (mainly through work) and I would say that Greig Residential are by far the most efficient/effective & friendliest team that we've used. From seeing a property to selling our own (inside 24 hours!) it took a total of 16 weeks to complete & move in to our new home!!! Thank you Greig Residential
Jim Β· 6 June 2023
Agent replied Β· 29 October 2023
Thank you Mr Porter for your positive review, we were all so delighted to work with you with your sale and purchase, we wish you all the best in your beautiful new home.
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5/5
FacebookMy recent experience with Gillian and the girls was a pleasant, professional experience from start to finish. My flat was sold in exactly one week and I received slightly more than the home report quote. I did question the price that they put it on the market for initially but I was reassured that it would get a quick sale and the price I really wanted. Obviously with their experience of course they were right and I got my quick sale at a good price. Thanks ladies. You are definitely simply the best in Ayrshire. Lorraine Rankin
Lorraine Β· 9 October 2019
Agent replied Β· 29 October 2023
Thank you very much Lorraine for this lovely review ! We are all delighted for you and wish you the very best in your new home Thanks for choosing Greig Residential , Gillian xx
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.