Trusted Agent profile
★★★★★
165 reviews across 3 platforms
Peckett Plaza Caldicott Drive, Heapham Road Industrial Estate, Gainsborough DN21 1FJ
The Storage Team Limited's Gainsborough office at Peckett Plaza Caldicott Drive is rated 4.9 out of 5 across 165 reviews on three platforms, including 98 Google reviews rated 5.0. The 64 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
5/5
GoogleCalled in for an appointment this morning and signed up immediately. Both mollie and Chloe were brilliant, mollie even suggesting the size I would need for what I had to store. Great knowledge and an excellent service overall. Will definitely Recommend to others.
Thank you Andy, it's great to hear about your experience.
5/5
GoogleLovely team. Mollie was very helpful with helping me choose the unit best suited for my needs. She explained everything well. The place itself was easy to navigate and kept very clean.
Thank you Jo, lovely to hear how helpful Mollie.
5/5
TrustpilotWhat an amazing place
What an amazing place, so clean , so well organised, so affordable. Staff so knowledgeable, always on hand to help and answer any questions I have and to put a smile on my face. Would recommend in a heart beat !!!
5/5
GoogleFantastic staff, really helpful and nothing is too much trouble, even had a cup of tea made while waiting for a trolley to become available. Site access is really good via the app and have been able to purchase extra storage boxes at a … More
Lovely review Jane, thank you!!
5/5
GoogleAmazing facility with amazing staff. They really made sure I got the right storage unit for what I wanted it for, would highly recommend
Thank you Samantha for the lovely review!
5/5
GoogleMy business partner and I have leased managed office space at Gainsborough. The room is great, it's light and airy with plenty of natural light, ideal for our crafting business. I also rent storage space and it is so handy and convenient for accessing my gear without having to store it in the studio. The staff are brilliant, and will literally bend over backwards to help in any way they can. The site is conveniently sited just outside of Gainsborough with free parking...a big advantage for our students and customers who were limited to time and cost at our last location. I'd recommend The Storage Team for all your storage and business needs. A well deserved 5 stars.
Thank you for your amazing review Darren. It is a pleasure seeing you both around the facility!
5/5
TrustpilotGreat company to deal with
We unfortunately had to cancel our storage as the buyer for our house pulled out. They were very good and gave us the money back straight away no problem
5/5
TrustpilotI have been storing my property with…
I have been storing my property with The Storage Team for quite a few years. My property is in good condition and I feel confident that it is in safe hands. The staff are always ready to help and they are very polite and professional.
5/5
TrustpilotI enquired at the Kettering and Corby…
I enquired at the Kettering and Corby sites, both lots of staff were very helpful and made my move seamless. I would highly recommend either site for anyone that needs a little extra space.
5/5
GoogleWell so far all has gone smoothly and the staff, Mollie, Ben and Amber were very helpful with any queries I had. The place itself is clean and secure and I don’t envisage any issues in the future. Many thanks to the team.
Thank you Tony, it amazing to hear that our team at Gainsborough has been so helpful!
5/5
TrustpilotVery easy to book our unit and access…
Very easy to book our unit and access (only downside- not 24 hours access) our items remained safe and dry. Would recommend purchasing your padlock elsewhere as they are much cheaper.
5/5
TrustpilotI had a fantastic experience dealing with Erica
I had a fantastic experience dealing with Erica Gallagher from the Storage Team. She was extremely helpful, professional and friendly throughout the whole process.
5/5
TrustpilotOur office is in this building staff…
Our office is in this building staff are very helpful can’t do enough to help you building is clean enough very secure would definitely recommend. The storage team St Helen’s
5/5
TrustpilotFriendly and clean
I have been with the St Helens storage team for almost 2 years now and I wouldn’t dream of moving, the staff feel like friends to me now and they’re always there to help and want to see our business grow too which is the best. Love seeing Jan and Ricardo every morning in the office and being able to have a little chat before going in.
5/5
GoogleGreat storage facility. Friendly and helpful staff. Particularly Chloe, she was really helpful.
Thank you Derek! :)
5/5
GoogleExcellent customer service. Could not have asked for better. Quickly changed our storage ,on a Sunday and remotely when we realised it was the wrong size . Would highly recommend.
Thank you Jude for the lovely feedback!
5/5
GoogleBrilliant facility - fully automated so that you can access your locker using an app on your phone, even out of hours. Friendly staff, clean, air con. What more can you ask!? :)
Thank you Susan for such a lovely review, it's really appreciated!
5/5
GoogleTiffany and the staff are always super helpful and even making a banging cuppa
Thank you Colin!
5/5
GoogleSo easy to sign up this morning and Chloe was so helpful with her good customer service attitude
Thank you so much Janet, lovely to hear that you had a great sign up experience with Chloe :)
5/5
TrustpilotExcellent service
Excellent service, easy to sort out a unit space, very well explained contracts wise and easy to sort out when we finished with the unit!
5/5
GoogleThe storage team Gainsborough has been amazing at helping my business run smoothly. Nothing is too much to ask. Ben, Molly and Amber are always happy to help with anything! X
Thank you Jack, great to hear that Ben, Amber and Mollie was so helpful!
5/5
GoogleThis service has been pivotal in giving my business the flexibility required to operate effectively. All staff go the extra mile and are always happy to help. Thank you Ben, Molly and Amber.
Thank you Jamie for such a positive review!
5/5
TrustpilotDonna and Debbie was so open
Donna and Debbie was so open, welcoming and helpful today, made the experience easy
5/5
TrustpilotService from the whole team has been…
Service from the whole team has been amazing from start to finish. Extremely helpful staff, they are a credit to the company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
The Storage Team Limited's Gainsborough office has 165 reviews across three platforms: 98 on Google, 3 on Facebook, 64 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
The Storage Team Limited is rated 4.9 out of 5 across all 165 reviews, and 5.0 out of 5 on Google from 98 reviews, checked 9 October 2026.
The Storage Team Limited, Peckett Plaza Caldicott Drive, Heapham Road Industrial Estate, Gainsborough DN21 1FJ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
