Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotVery smooth process and all costs…
Very smooth process to buy a house and all costs easily identifiable unlike some other auction houses Best way of buying and selling by far after sales by Catherine was second to none can’t recommend these guys enough certainly will be using them again
Mr · 13 July 2023
Agent replied · 23 October 2024
Hi Rob, thank you for such a great review. All the best - Sam
★★★★★ 5/5
TrustpilotFriendly and helpful customer service
Friendly and helpful customer service. Both Michell Rigby and Bryony Grimshaw were very helpful, friendly, lively and polite in dealing with the sale of my property. Thank you, guys, for your help.
Peter · 21 July 2025
★★★★★ 5/5
TrustpilotCatherine was absolutely epic from…
Catherine was absolutely epic from start to finish and our experience the first time with an auction company was exciting and fun thankyou Catherine for absolutely everything you have done and I would recommend you to future customers cheers mark and steve
Mark · 1 September 2023
Agent replied · 23 October 2024
Hi Mark and Steve. Thank you for your great feedback, we'll be sure to pass this on to Catherine too. All the best - Sam
★★★★★ 5/5
TrustpilotVery supportive team throughout the…
Very supportive team throughout the transaction, especially Joe who was able to bring our property to market at short notice - many thanks!
Mel · 19 September 2024
Agent replied · 23 October 2024
Hi Mel, great to hear that you were fully supported during the process by Joe and the Auction House London team! Best, Auction House
★★★★★ 5/5
TrustpilotVery nice and helpful contact.
Very nice and helpful contact.George was very helpful and informed me constantly on the progress and went beyond.
Batman · 28 November 2024
Agent replied · 25 December 2024
Hi there, it's great to hear you were kept informed at all times throughout the process! Best, Auction House
★★★★★ 5/5
TrustpilotHannah prepared our properties for sale…
Hannah prepared our properties for sale at auction in very quick time. She was friendly, very efficient and kept us updated regularly as the process continued.The main area office backed this up with an equally efficient service, guiding us through the process without fault.Our properties both sold prior to auction, securing a realistic price, which means they will complete in rapid time with the certainty an auction sale gives, no time wasting or last minute disappointment.Superb service from Hannah and Auction House, thoroughly recommend this experience.
Rob · 3 April 2024
Agent replied · 23 October 2024
Thank you Rob for your review of Hannah & Auction House. We are so happy to hear that you received superb service and had a positive experience, all the best - Rachael
★★★★★ 5/5
TrustpilotSuper efficient from start to finish
Super efficient from start to finish. Chris did exceptional job of communicating throughout the process, following through and making the deal happen.
Property · 16 March 2026
Agent replied · 19 March 2026
Hi, thanks very much for your excellent review of Chris in our South West team! Best, Auction House
★★★★★ 5/5
TrustpilotBryan and the East Anglia team
Excellent service from Bryan and his team at the East Anglia branch. Bryan was realistic about the price he thought we could achieve and he was spot on. Would highly recommend them!
Joanna · 1 April 2024
Agent replied · 23 October 2024
Thank you Joanna for your review of Bryan & Auction House. We are so pleased to hear the team provided you an excellent service. Thank you for recommending us, all the best - Lauren
★★★★★ 5/5
TrustpilotTop marks to Leeds Auction house
Chris and Steve made the whole transition really easy in a very stress full time of our lives,he explained how it would work and the best strategy he thinks would be the best solution to sell our three units.They even passed on the solicitors who be best in our situation. We didn't follow the Auction on line but got a phone call from Chris to tell us that all three had been sold at the best price that he could get and what the next step will be.All round a very helpful team and I wont hesitate to use them again.
MICHAEL · 15 February 2023
★★★★★ 5/5
TrustpilotBryan Baxter is very helpfull and well…
Bryan Baxter is very helpfull and well informed and after much discussion managed to sell the property at a reasonable price
Roger · 8 October 2024
Agent replied · 23 October 2024
Hi Roger, it's great to hear that you had a good experience with Bryan in the East Anglia branch, thanks very much for leaving a review! Best, Auction House
★★★★★ 5/5
TrustpilotThank you to all at Auction House
Thank you to all at Auction House for making the selling of my house so effortless. I'd particularly like to thank Catherine for her patience and friendliness throughout.
Clare · 10 June 2024
Agent replied · 23 October 2024
Thank you for your review of Auction House & Catherine. We are so pleased to hear Catherine was patient and friendly throughout the process. All the best - Lauren
★★★★★ 5/5
TrustpilotProfessionalism and expediency
Bryan Baxter and the team were knowledgeable, efficient, expedient and personable. Most importantly I was contacted regularly with updates.
Tony · 4 November 2024
Agent replied · 25 December 2024
Hi Tony, it's great to hear that you had a good experience with Bryan and the East Anglia team, thanks for leaving a review! Best, Auction House
★★★★★ 5/5
TrustpilotI have previously bought through the…
I have previously bought through the Auction House, so i have full confidence in them as a whole. But since the change of going on line to bid, i have needed extra TLC. I have called them so many times, to confirm, if i am doing the right thing etc and they have been so friendly, so patient with me, especially Stephen. You are great at your job, i can imagine you get some demanding people expecting the world, but i so appreciate you, giving me the confidence and help when needed, i am on the right path. Ps thanks to the lady whom also has patience and Chris, who was very helpful too.
Mags · 26 January 2023
★★★★★ 5/5
TrustpilotThe estate agent in Norwich was honest…
The estate agent in Norwich was honest helpful and appropriately encouraging for my first auction experience. This gave me confidence to apply and ultimately be the successful bidder on a lovely cottage. I’m so grateful to the team for their guidance throughout.
Zara · 28 July 2023
Agent replied · 23 October 2024
Hi Zara. Thank you for your great feedback, and congratulations on your winning bid. All the best - Sam
★★★★★ 5/5
TrustpilotAuction House South West were fantastic!
Auction House South West were fantastic in selling my property. I had very little input and felt confident the team, particularly Olivia Boulting, would take care of everything. I would highly recommend to anyone wanting to auction their property.
Claire · 12 October 2023
Agent replied · 23 October 2024
Hi Claire, thank you for your great feedback. We're so pleased you had a fantastic experience with the South West team. We'll be sure to pass on your kind words to Olivia too. All the best - Sam
★★★★★ 5/5
TrustpilotGreat Service
I was passed onto Auction House West Yorkshire by my estate agent as my property was not suitable for a normal sale, due to its condition. Stephen and Jon were my points of contact and managed all aspects of the process of sale from arranging my EPC, brochure, house viewings, giving feedback from viewings etc. and all the way through to the auction itself on 14/12/22. I was very impressed with how they supported and helped me throughout, which was most appreciated as I did not have any prior knowledge or experience of house selling by auction. I felt that they went the extra mile for me as they provided meter readings several times that I required for my energy provider, as I was unable to get them myself due to living in Buckinghamshire. I was most grateful for this and not having to make a special journey up to Yorkshire to do this saved me both a lot of money and time.I would thoroughly recommend Auction House West Yorkshire to anyone who is selling a property that requires a sale by auction.
Jonathan · 21 January 2023
★★★★★ 5/5
TrustpilotAuction house was a very efficient
Auction house was a very efficient, professional service. Big thank you to Hannah for being so friendly and helpful. No question I asked was too much. Can’t speak highly enough of them.
Luke · 14 March 2024
Agent replied · 23 October 2024
Hi Luke, thank you for your kind review. We'll be sure to pass this along to Hannah also. All the best - Sam
★★★★★ 5/5
TrustpilotThe sale went smoothly
The sale went smoothly. Someone was always on hand to answer any questions I had prior to the auction
Brian · 28 October 2024
Agent replied · 25 December 2024
Hi Brian, it's great to hear you had prompt answers to your questions in the lead-up to the auction, and the property sale went smoothly! Best, Auction House
★★★★★ 5/5
TrustpilotExcellent service.
Bryan and the team were very professional and thorough and also a lovely friendly bunch. Thank you for everything.
Mrs · 25 October 2024
Agent replied · 25 December 2024
Hi there, thanks for taking the time to leave this excellent review about Bryan and Auction House East Anglia's professional and through service! Best, Auction House
★★★★★ 5/5
TrustpilotDan Lawrence was outstanding.
Dan Lawrence was outstanding.I was very much pleased with the quality of the service I received from this business.Dan went above and beyond to help me find the perfect property
Mr · 9 April 2024
Agent replied · 23 October 2024
Thank you Shajeel for your lovely review of Dan at Auction House North Wales, we are so glad Dan was able to help you and wish you all the best with your new property. All the best - Rachael
★★★★★ 5/5
TrustpilotQuick, efficient and helpful
From start to finish, Jenny has been extremely helpful and knowledgeable in the quick and efficient sale of my property. She explains everything, goes the extra mile and is always on-hand whenever I’ve needed to speak with her. Jenny and Auction House made the whole selling process so easy. Thank you so much!
Jim · 29 May 2022
Agent replied · 23 October 2024
Hello Jim, Thanks so much for your review. We're so happy to hear that you found the selling process so easy. All the best. Abi
★★★★★ 5/5
TrustpilotHappy Seller
Using Auction House UK was simply the best way to sell my property. Catherine was brilliant from start to finish. I would highly recommend.
Angela · 26 July 2024
Agent replied · 23 October 2024
Hi Angela, thank you very much for sharing your review and also for your recommendation. It's great to hear you had a good experience with Catherine. Best, Auction House
★★★★★ 5/5
TrustpilotHighly recommend
Jon and Stephen were amazing, so helpful and friendly keeping me well informed throughout the whole process. They took all the pressure of selling a property away and achieved an excellent result. I am really impressed with this company.
Mrs · 14 September 2023
Agent replied · 23 October 2024
Thank you for your great feedback. We're so pleased you've had an excellent experience. All the best - Sam
★★★★★ 5/5
TrustpilotI dealt with Kate
I dealt with Kate. I’ve got a fair bit of property but rarely buy at auction and Kate helped me to avoid tripping over my shoelaces (metaphorically ).
Chris · 10 May 2024
Agent replied · 23 October 2024
Thank you, Chris, for your review of Kate and Auction House. We are so pleased to hear Kate provided you with a 5-star service. All the best - Lauren
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