Trusted Agent profile · Gainsborough

Auction House Lincolnshire, North Notts & South Yorks Gainsborough reviews

4.8

★★★★★ Excellent

1,071 reviews across 2 platforms

Rebrook House, 124 Trinity Street, Gainsborough, DN21 1JD, DN21 1JD

Auction House Lincolnshire, North Notts & South Yorks's office in Gainsborough, at Rebrook House, is rated 4.8 out of 5 across 1,071 reviews on two platforms, including 9 Google reviews rated 3.7.

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3.7 / 5

9

Reviews on Google

This office

Trustpilot logo

1,062

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Gainsborough office, from every platform, shown as written. First names only.

5/5

Trustpilot

Well organised auction

Bryan Baxter was very attentive as were his staff. Gave a reasonable valuation and acheived the reserved figure. If one needs to go to auction this would be the company to engage.

Roger · 22 June 2024

Agent replied · 23 October 2024

Thank you for your review of Auction House; we are so pleased to hear you found Bryan and the team to be attentive - All the best - Lauren

5/5

Trustpilot

Splendid Sale

Mark Willett, the area Manager, was extremely helpful when we came to sell a holiday property that had been in the family for over 50 years. He took care in publicising the property and describing it accurately. The auction went splendidly, the auctioneer pressing for high and higher bids, and we were very pleased with the amount raised when the hammer went down. We have no hesitation in recommending AuctionHouse for the sale of any property.

Michael · 28 August 2024

Agent replied · 23 October 2024

Hi Michael, it's great to hear that you had a great experience selling your property with Mark in the East Anglia team. Thank you very much for your recommendation. Best, Auction House

5/5

Trustpilot

Highly recommend Romilly and her team

Romilly and her team were extremely professionally, responding to emails very quickly. Whenever I called the telephone was answered and my questions resolved. Although I didn't win at auction I can not recommend the Auction House highly enough.

Jo · 21 June 2025

5/5

Trustpilot

I felt totally at ease from the moment I spoke to Gary

From the moment I spoke to Gary. He reassured me about selling my property at auction and guided me through each stage professionally and empathetically. Nothing was ever too much trouble, Gary was brilliant from the start to the finish, lifting my spirits all the way. I can’t thank Gary or recommend Auction House enough.

Amanda · 27 October 2022

Agent replied · 23 October 2024

Hello Amanda, thank you for your review. We're so pleased that you had such a positive experience (although we'd expect nothing less from Gary and the East Anglian team). Wishing you all the best - Abi

5/5

Trustpilot

Brilliant service

Lukas was extremely helpful, honest and explained all the various options for selling my property. He was also very responsive to my questions and came across as a genuine and decent person.

Customer · 12 June 2024

Agent replied · 23 October 2024

Thank you for your review of Lukas & Auction House; we are so pleased to hear Lukas provided you a brilliant service. All the best - Lauren

5/5

Trustpilot

Sale of property

Fantastic company to do business with. Found them to be very friendly and knowledgeable and dealt with proceedings very professionally. Communications were brilliant throughout each stage of the process.Well happy with service provided.

Michael · 23 May 2024

Agent replied · 23 October 2024

Thank you for reviewing Auction House; we are so pleased to hear you found the team friendly and knowledgeable. All the best - Lauren

5/5

Trustpilot

As a portfolio landlord who operates…

As a portfolio landlord who operates across Yorkshire the Auction House South Yorkshire team are our go to choice for the fast hassle free sale of our properties.

Aiden · 22 February 2026

Agent replied · 23 February 2026

Hi Aiden, thanks very much for your lovely review of our South Yorkshire team! Best, Auction House

5/5

Trustpilot

Auction House were highly professional…

Auction House were highly professional throughout the whole process, keeping us informed every step of the way. They delivered on their promises and are to be hugely recommended.

Paul · 20 February 2026

Agent replied · 23 February 2026

Thank you for this amazing review, Paul - we really appreciate the feedback! Kind regards, Auction House

5/5

Trustpilot

I have purchased and sold several…

I have purchased and sold several properties over the years. Andy and his team are really good. I highly recommend.

Saf · 13 December 2024

Agent replied · 25 December 2024

Hi Saf, it's fantastic to hear you are a regular customer of Auction House North East! Thanks for the recommendation, we look forward to working with you again in the future. Best, Auction House

5/5

Trustpilot

Professional Professiional …

Professional Professiional respectively the best company that provides detail to detail information and keeps you informed ever step of the way . Absolutely a 5 star with the professionalism for this company Thank you George Elliott and John Loudon.

Raja · 4 January 2024

Agent replied · 23 October 2024

Hi Raja, thank you for your fantastic feedback. All the best - Sam

1/5

Trustpilot

watch out for listed guide prices by this company

watch out for listings by this company, they massivly underestimate the guide price. As soon as we turned up for the veiwing, we were told by the guy that its probably going to go for a figure that was £30,000 over there listed guide price. considering solicitor fees are £500, and the person dealing with the viewing already new it was going to go for much more, we could have saved ourselves forking out for the solicitor.

Street · 18 July 2024

Agent replied · 23 October 2024

Hello, thank you for sharing your feedback. We're sorry to hear that you felt misinformed regarding the guide price and wanted to provide some further information to explain the process. We will have launched the property with an appropriate guide reflecting the seller's minimum expectations. Our job is to try to create competitive interest and ensure an exchange of contracts on auction day at the best price possible. When marketing we do not want to waste an interested party’s time, therefore, if there is a lot of interest, then we feel it is our duty to give an indication of the likely end value, particularly if we have had significant pre-auction interest. The reserve price (minimum the seller will accept) is always set between the quoted guide price or no higher than 10% above a fixed guide which should give a fair indication as to where we expect the bidding to go, although a sale at auction is always led by the buyers all who will have a different view of value. Our team would be more than happy to discuss the process in more detail or assist with your search if you are still looking to buy at auction. Kindest regards Auction House East Anglia

1/5

Trustpilot

My brother and I recently bought a…

My brother and I recently bought a house in Barnsley, the keys have apparently been posted out to us by recorded delivery 4 days we were given no tracking number or any information, we have ask repeatedly for a some details and still received nothing, we have dealt with South Yorkshire auction house before and never had an issue but the keys were always kept by local estate agents.

Dan · 23 November 2024

Agent replied · 25 December 2024

Hi Dan,Thank you for your review.As requested, Bethany posted the keys on Friday by recorded delivery and updated you following this. Bethany had a family bereavement on Monday (yesterday) so unfortunately, we were not able to provide an update. However, Bethany has replied first thing this morning (Tuesday) upon her return to the office with the tracking information as requested.I believe the situation has now been resolved and no further action is required. If you feel your concerns have been effectively addressed, we'd appreciate you updating your review to reflect this. If this is not the case then please do contact our team directly and we'll be happy to assist. Kind regards, Auction House South Yorkshire

5/5

Trustpilot

Sell your home the easy way.

I approached Chris having been let down by a number of estate agents and he guided me through the whole process.He was very professional and courteous and we achieved the desired outcome within eight weeks.I can wholeheartedly recommend Chris and his team if you have a property to sell.

Regan · 5 April 2023

Agent replied · 23 October 2024

Hello Regan, thank you for your feedback. A great outcome! Delighted we could support you. All the best, Chris

5/5

Trustpilot

Excellent experience from a complete…

Excellent experience from a complete newbie! Auction House Norwich have been tremendously helpful, clear and timely in their communication. The whole auction process has been very straightforward - will definitely use it again. A special thanks to Helen at Auction House for all the guidance and help.

TADAS · 3 June 2023

Agent replied · 23 October 2024

Hello, thank you for your feedback, we will pass on to Helen too! All the best - Abi

5/5

Trustpilot

Auction House Review

I initially spoke with Matt. He was helpful, informative and knowledgeable.George was my contact thereafter organising viewings and negotiating. I received an offer above my reserve price within 4 days of the property being marketed online.The sale was completed within 3 weeks. I would definitely recommend Auction House UK

C.Murray · 23 March 2023

Agent replied · 23 October 2024

Hello, thank you for your feedback and recommendation. All the best - Abi

5/5

Trustpilot

As usual

As usual, a very professional service performed by very knowledgeable people. Being kept up to date with progress is very helpful. A special thanks to Robert Hurst, a thoroughly decent and dedicated person. My small meadow in Low Tharston achieved a very acceptable outcome.David Brighton

CustomerDavid · 19 July 2023

Agent replied · 23 October 2024

Hi David, thank you for your great feedback. We will ensure this is passed on to Robert too. All the best - Sam

5/5

Trustpilot

We received great help and support from…

We received great help and support from Mark and his team at King's Lynn.

Guest · 17 February 2025

Agent replied · 23 October 2024

Thank you for your review. All the best - Sarah

5/5

Trustpilot

The process was made easy

The process was made easy, every time I called or emailed it was dealt with easily and efficiently. People were always polite and helpful. First time buying at auction, I’ll definitely be doing it again

Glen · 9 March 2024

Agent replied · 23 October 2024

Hi Glen, thank you for your fantastic feedback. We're so pleased you had a great experience with the South Yorkshire team, and we look forward to working with you again in the future. All the best - Sam

5/5

Trustpilot

Helen is a pure pleasure to deal with…

Helen is a pure pleasure to deal with and does everything possible to make sure you are totally upto speed with progress of things and goes above and beyond to make the experience as smooth and simple as possible. Thanks Helen 🙌🏻 I couldn’t recommend auction house anglia enough.

J · 3 March 2023

Agent replied · 23 October 2024

Hello, thank you for your feedback. Great to hear about your experience working with the East Anglia team and in particular Helen. We'll be sure to pass the feedback on. All the best - Abi

5/5

Trustpilot

Highly recommended

Chris provided excellent advice and clear information about the auction process. He found a buyer for our property prior to the auction date and kept us informed throughout. The friendly and professional service we received made the whole process straightforward and hassle free. I would highly recommend Chris and his team.

Suzanne · 18 December 2022

Agent replied · 23 October 2024

Hi Suzanne, thank you for sharing your experience. It was a pleasure to support the sale of your property and I hope to work with you again in the near future - Chris.

5/5

Trustpilot

I recently purchased a property from Auction House West Yorkshire

I recently purchased a property from Auction House West Yorkshire and I cannot praise James and his team highly enough throughout the whole process.From start to finish the communication and information back was excellent. Great professionalism and I would certainly use and recommend this company again. Adam

Adam · 24 April 2023

Agent replied · 23 October 2024

Hello Adam, thank you for your feedback and congratulations on your purchase! All the best - Abi

5/5

Trustpilot

5 star service

Great experience, very professional and helpful with my first auction purchase.Thank you Catherine

Lee · 18 February 2025

Agent replied · 22 February 2025

Hi Lee, thanks for your excellent review! Great to hear you felt supported throughout your first purchase at auction. Best, Auction House

5/5

Trustpilot

I was so impressed with the East Anglia…

I was so impressed with the East Anglia branch. Bryan Baxter is a lovely guy who is professional, friendly, straightforward and honest opinions on the 2 houses I had in great yarmouth. He sold both and I was pleased what he achieved in a difficult market. His whole team were fantastic

Shirley · 9 December 2022

Agent replied · 23 October 2024

Hello Shirley, Thanks so much for your feedback. We're so pleased that you sold both properties at auction and had such a positive experience. All the best - Abi

5/5

Trustpilot

I have just sold my house through this…

I have just sold my house through this company. Everyone I spoke to was really helpful. But Romilly especially was helpful, kind, understanding, and really lovely to speak to (and I spoke to her a lot) she went above and beyond her role I’m sure to help me with things. An absolute asset to the company. I would definitely recommend using this company.

Nicola · 20 January 2025

Agent replied · 22 February 2025

Hi Nicola, it's great to hear of your positive experience of selling at auction with Romilly in the Hull and East Yorkshire team. Thanks very much for taking the time to leave a review! Best, Auction House

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