5/5
GoogleGreat agents in the Fulham area. Rebecca was very efficient and I had great communication throughout the whole letting process. No complaints. Thank you Aspire.
Agent replied · 23 November 2024
Lovely to hear and thanks Archie.
Trusted Agent profile · Fulham South, Greater London
Verified
Aspire Fulham South reviews
★★★★★
731 reviews across 3 platforms
122 Wandsworth Bridge Road, Fulham South, Greater London, SW6 2TF
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Aspire's office in Fulham South, Greater London, at 122 Wandsworth Bridge Road, is rated 4.8 out of 5 across 731 reviews on three platforms, including 705 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Aspire won in 2026.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Awards
The Trusted Agent 2026 results for Aspire, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Fulham South office, from every platform, shown as written. First names only.
Google5/5
GoogleSo helpful through buying our property, Alisha went above and beyond contacting solicitors and keeping us updated, thankyou so much!
Agent replied · 4 July 2026
Thank you so much for your kind review, Jodie! We're so happy to hear that Alisha was able to go above and beyond to assist you throughout the buying process. Keeping you updated and staying on top of things is so important to us, and we're glad it made a difference. Thanks again, and we wish you all the best in your new property!
1/5
GoogleReally disappointing off-boarding experience. Be extremely careful with documenting everything on arrival and keep a clear record of correspondence. We've been blamed for breaking a radiator valve we didn't touch during our tenancy and were initially quoted over £300 of a deduction from our deposit to pay for it. There was also the classic claim of 'you never completed an end of tenancy clean' when we did and have the receipts to prove it - just because we prioritised giving the work to our independent cleaner who'd cleaned throughout our tenancy and not the expensive agency Aspire recommends. They tried to charge us almost £130 when we had already paid £100 for a full end of tenancy clean. We kept the old and crumbling flat* in the best order we could during an 18 month stay (during lockdown too where we were at home more) so to try and charge us over £400 at the end was simply unfair and unjust. *Describing it as such is justified as we had various problems throughout, including the ceiling leaking through in a flood and outdoor decking being declared unsafe. Show a bit of compassion and understanding during a ridiculous time in everyones lives. They also did not initiate proceedings to return our deposit until I got in touch two months after we had moved out. I'd also like to add they had work carried out in the flat immediately after we moved out which presumably you had to clean up afterwards, so arguing with us about the quality of the clean was an entirely moot point. It's all the more disappointing that up until this point we actually had a good enough experience with them.
Agent replied
Hi Lisa - sorry to learn that your 'off-boarding' experience was disappointing. We are always very transparent about the check-in and check-out procedure, which of course is why an independent inventory and check-in/check-out report are so key. We then take our landlords instructions as to what they would wish to do. Ref. the end of tenancy clean - we only recommend the cleaners we use simply because we know that if the clean is occasionally not up to standard it is easier to get them to return and one of the most common issues that arise at the end of a tenancy is cleaning done to a domestic level but not a fully professional one. I very much doubt anyone was doubting that you employed a cleaner to do the clean but we have seen so many domestic cleans that simply are not to the standard required and end up having to be redone. As for compassion and understanding, we couldn’t agree more during what has been a very tricky time for many over the last 15 or so months but the flat does not belong to us and whether we manage it or not it is ultimately the landlord who gives us our instructions. Best regards Aspire
5/5
GoogleEverything went to plan completed on time. Thank you to the team brilliant job.
5/5
GoogleI previously managed my rental property myself after I had removed the previous letting agent. However I reluctantly decided to find a new agent to re let my property. I found Neil and Ewe Move after searching for a new agent. Finding Neil had the best find for for my rental property in many years. His responsiveness, professionalism, pragmatism and "can do", problem solving, result driven approach has been excellent. Neil goes well above and beyond what other agents would ever do. Based on this Neil is easily the most reliable and trustworthy property professional I have come across. Neil was also instrumental in finding a new tenant for me in a Covid-19 safely manner through a difficult time. In addition to this Neil has been of great support in finding a suitable new tenant and supporting them in establishing themselves in their new home. Outstanding value, highly professional and friendly service. I can thoroughly recommend Neil and Ewe Move, and intend to retain their services indefinitely. A big thank you to Neil and the Ewe Move team!
Agent replied · 30 May 2026
Cam, your kind words mean a lot to Neil & team and we are delighted you'd be happy to recommend us to other landlords. Thankyou so much for taking the time to review and for entrusting EweMove to let and manage your property.
5/5
GoogleAspire Estate Agents made our first home purchase process as easy as it could be. Katie was always on hand to offer advice and context and kept us up to date on the progress of the property throughout. She's great at her job and was a dream to work with! We would recommend Aspire to anyone thinking of using their services.
Agent replied · 27 August 2023
Thanks for taking the time to post this great review Sophie, we all really appreciate such great feedback!
5/5
GoogleI recently had the privilege of working with Anton Austin and the team at Aspire, and it has truly been a delightful experience. His commitment to understanding my needs and preferences, along with his proactive approach to finding suitable …
Agent replied · 24 October 2024
Thats great to hear Robert - thank you so much!
5/5
GoogleI rented a house through THW and Laura was the best, she is responds to every query, helped with everything to make it easy as possible, we've been there 2 and half years now and Laura keeps me updated with everything, have not had one single problem that hasn't been sorted quickly and with ease. Would highly recommend. Fab service
Agent replied · 29 August 2026
Great to hear Rachel 👍 thank you for taking the time to write this review! …
5/5
GoogleMany thanks Eliza, Arthur, Alastair and the team. Very well looked after from start to finish. We'd use Aspire again in a heartbeat.
Agent replied · 10 December 2024
Many thanks OL - great to hear!
5/5
GoogleI deal with THW on a professional level and have to say it is a please dealing with Clare and the team. I can not stress enough how much they have the customers interests and needs as a priority. Great team
Agent replied · 29 August 2026
Thank you for your kind words! We're delighted to hear that Clare and the team prioritize customer interests and needs, making your professional experience with THW a pleasure. We truly value your feedback and look forward to continuing to work with you. If there's anything else you need, feel free to reach out!
5/5
GoogleClare and the team are always friendly, professional, and a dream to work with. They respond quickly to any issues and manage everything efficiently, making the whole process smooth and stress-free. I highly recommend the agency and team.
5/5
GoogleTHW Estate Agents were brilliant from start to finish. Stand out areas we really noticed were communication, going above & beyond and expert advice.
5/5
GoogleAlisha has been great communicating with us all the way through the process when selling our house!
Agent replied · 4 July 2026
Thank you so much for your kind review, Sarah. We’re really pleased to hear that Alisha kept you well-informed throughout the selling process, communication is so important, and it’s great to know you felt supported every step of the way. Thanks again for choosing Michael Poole Estate Agents, and we wish you all the best in your next chapter!
5/5
GoogleWe have had an amazing experience with both Morgan and Anton, who helped us in our journey to find the perfect flat. We would definitely recommend using Aspire, thank you both!
Agent replied · 6 June 2026
Thank you for choosing Aspire for your flat search! It's wonderful to hear that Morgan and Anton provided you with an amazing experience. We truly appreciate your recommendation and are thrilled to have you as a satisfied customer. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleVery helpful and professional agency! They made the process of getting a new rental house quick and easy. Communication was smooth, and everything was handled efficiently. Highly recommended for anyone looking to rent without stress. Thanks Anton!
5/5
GoogleMaintenance, cleaning and service is at top quality. Tough prices are on higher end but everything else compensates for the same . Shay Forbes manages our apartment and his response to any issue is quick and effective. Thanks
Agent replied · 9 July 2026
Hi Imzzy, We love to hear of a happy resident! Thank you for you the great feedback. We'll be sure to relay your kind words to Shay. Regards, The London Shared Team
4/5
GoogleMy property is quite nice, no hassle with bills included and quite flexible when it comes to the amount of time you need to stay. Really generous as well cause supplies (washing up liquid, TP, new pots and pans if we need) are provided. …
Agent replied · 9 July 2026
Hi Lonjezo, Thank you for your lovely review! We’re glad to hear you’ve enjoyed the … More
5/5
GoogleSince Ida has taken over as block manager, the service has been fantastic. She and Roberta are always prompt with their replies, extremely helpful and go above and beyond.
Agent replied · 16 June 2026
Thanks so much for your review, we really appreciate it. We’re so pleased to hear you’ve been happy with the service from Ida and Roberta.
5/5
GoogleAbsolutely fantastic from the first phone call with Laura, to the viewing,step by step communication, to the signing of the tenancy nothing was too much trouble, amazing customer service & support
Agent replied · 30 June 2026
Thank you for the kind words - Laura will be chuffed! regards … More
5/5
GoogleRebecca was amazing with our property search. She was very communicative of what was available as well as the market! I would highly recommend her to anyone looking for a property to rent
5/5
GoogleNeil Turned up on time for our appointment, gave us more time than other agents that rush you round a property as they need to get to their next appointment. Neil is knowledgable about Brighton property prices and locations, and I believe Neil has worked in favour of both parties and hopefully we can complete a purchase of a property through his estate agency. I would recommend Neil as I feel he is grounded and not like other estate agents that can be a little smarmy.
Agent replied · 30 May 2026
Thanks Katie! That’s very kind of you!
4/5
GoogleOverall I’ve had a good experience with this letting agency, viewing process and background checks are relatively smooth at the start of the tenancy and the house is well decorated. Monthly rent is a bit on the expensive side for what you …
Agent replied · 9 July 2026
Hi Beth, Thank you for your feedback. We’re glad to hear you had a smooth start and are … More
5/5
GoogleTeam is highly professional and excellent to work with. They manage several of my properties and have also sold properties. Would highly recommend.
Agent replied · 30 June 2026
Many thanks for the kind words - its really appreciated. regards Mat Barnes, Director
5/5
GoogleI responded to a postal offer of a free instant valuation of my property. I was contacted by Phil Smith who came and viewed my property within a couple of days and has provided a considered valuation and advice which will be useful if and when I decide to market my property. The service provided was prompt, friendly and efficient and completely satisfied my requirements.
Agent replied · 10 June 2026
Dear Anthony, Thank you for your glowing review! I'm thrilled to hear that my prompt and friendly service met your expectations for a property valuation. I aim to provide valuable advice to empower your future decisions. Your satisfaction is my top priority, and I look forward to assisting you when you're ready to take the next step. Warm regards, Phil Smith, EweMove Leamington Spa North and Knowle
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Questions about Aspire Fulham South
Has Aspire won any awards?
Yes. In The Trusted Agent 2026 awards: Aspire, Fulham South won Trusted Agent; Aspire, Furzedown won Trusted Agent; Aspire, Goring-By-Sea won Trusted Agent; Aspire, Balham won Trusted Agent; Aspire, St Pauls Square won Trusted Agent.
