5/5
GoogleWhat a company! James, Danny & Roz are spot on with everything from start to finish, Made the whole process of buying a home easy and stress free. If i could give 10 stars I would Thank you Sheens :)
Trusted Agent profile · Frinton-On-Sea
Sheens Frinton-On-Sea reviews
★★★★★
225 reviews across 3 platforms
149 Connaught Avenue, Frinton-On-Sea, CO13 9AH
Sheens's office in Frinton-On-Sea, at 149 Connaught Avenue, is rated 4.9 out of 5 across 225 reviews on three platforms, including 71 Google reviews rated 4.9.
71
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
144
Reviews on Trustpilot
Business-wide
Reviews
Every review we hold for the Frinton-On-Sea office, from every platform, shown as written. First names only.
Google5/5
TrustpilotSuccess with Sheens
Their helpful advice and professional attitude helped us immensely with our house sale during the ups and downs of post-Covid, changes of Prime Minister affecting the housing market and the anxious wait for grant of Probate. All of which did result in a good outcome with our house sale. Thank you Sheens.
5/5
Trustpilotbungalow
we just sold our late fathers house through sheen's .we found the staff and the service excellent especially considering what we were and still are all going through with the covid 19 pandemic .all calls and any questions were dealt with very quickly and in a thoroughly prompt and professional manner i myself will be looking at purchasing a property sometime in the new year and i look forward to returning to sheen's to help me find one !steven and tony
5/5
TrustpilotThe whole team at Sheens
The whole team at Sheens, Frinton on Sea, were extremely helpful from day one until our sale had fully completed. We dealt mainly with James who was professional, polite and reliable from the moment he valued our property all the way through the moving process. Other members of staff were similarly helpful snd always returned our calls and enquiries promptly. We would fully recommend this team for their service.Many thanks, Mr and Mrs Forsyth.
5/5
TrustpilotSale of property
The Sheens Team were excellent in the sale of my mums property in First Avenue Clacton.I spoke to a number of members of the Team and they were all very helpful and professional in supporting me and providing a successful sale.I couldn't fault them and would happily recommend Sheens to friends and family.
Agent replied · 11 June 2024
Many thanks for your review Alistair. I'll let the team in the office know your kind words. All the best.
5/5
GoogleVery friendly and efficient staff James was great when valuing my property. Gave a lot of information and comparisons. Very happy with the service I got.
5/5
TrustpilotExcellent from the minute the agent…
Excellent from the minute the agent walked through the door and valued the house, to the moment they called to check they can hand the keys to the new owner! Constant and appropriately helpful communication throughout what was legally forced to be a very complex transaction. Very patient - always found EVERY member of the team was able to help - they were actually all up-to-date with the status, so I didn't have to spend ages explaining things every time I had a new person answer the phone. Highly recommend, will be certainly putting my other property through these guys next year.
5/5
TrustpilotI Found the staff in the Clacton branch…
I Found the staff in the Clacton branch to be the most helpful team ,They went far and beyond the need to kept me informed on what was going on not only with my purchase but with the sale of my old homeI got more info from them than from my legal team.For the first time buying through an estate agent no problem no ifs buts it takes time or get a move on just straight forward info Thanks to them a easy move .
5/5
GoogleHi, I used a local estate agent in the first place, I went with Sheen a few weeks ago, they are like chalk and cheese, compared to the other estate agent, Oliver that I have been dealing with has been absolutely fantastic, they are so professional, there photos and videos are excellent, I would highly recommend them.
5/5
TrustpilotSheens succeeded with a difficult sale where others might have given up!
We used Sheens to sell our end of terrace house in Oxford Crescent, this proved to be fraught with problems due to buyers not committing and in some cases aborting close to completion. Sheens nevertheless persevered and continued to find a flow of prospects so that we have eventually succeeded .At all times we were dealt with in a very courteous and highly professional manner,and kept up to date with viewing and other market reports.They did not try to oversell the property nor did they try to push the price down beyond what we would have done anyway in a depressed market.Overall we would say Sheens are an excellent Estate Agent and we have no hesitation in scoring them 10/10 overall.
5/5
TrustpilotSheens were very helpful and…
Sheens were very helpful and informative especially James. He always kept me informed.I would recommend.
5/5
TrustpilotGreat service
Rob and Lee were really helpful. They found us a buyer within a week, and went out of their way to help unblock problems when the solicitors started tying themselves in knots. Thoroughly recommended.
5/5
TrustpilotNo 1 Estate Agent in this area
We enrolled Sheen's due to their no nonsense approach. The initial meeting was quick NO typical sales patter usually experienced from Agents and a true valuation. The description and photos of the property were accurate and true with the bonus of an aerial shot at no extra cost. A weekly update and a monthly analysis was welcomed. The final run in to the sale of the property was with out any hitches.A truly professional team to be highly recommended recommended
5/5
TrustpilotLeigh-Ann and Lee at Sheens in Clacton!
Baring in mind I was the buyer of a property sold by Sheens and I was selling my property through another agent so I was not a client of Sheens therefore Sheens were making no money from me in anyway! Leigh-Ann at Sheens is very helpful, kept me updated regularly and dealt with questions and queries immediately. I received a curtesy call from Lee just to thank me for my cooperation, not something you get very often from an estate agent! I was kept in the loop by Sheens regularly and never left in the dark! Customer service was fantastic! So much so that I have asked them to be the selling agent for my mums bungalow! Great agent! Thank you
5/5
Trustpilotpolite, helpful and professional.
As a journalist, it's fair to say that we have a reputation that is down the bottom - with estate agents. Sheens do not, however, deserve such a lowly reputation.Put simply, it was the most professional, most sales patter-free transaction I have ever had with an estate agents... and I have bought and sold more than 10 properties over the years.The whole team, from Rob to Leigh-Ann, from Lee and James, were always polite, helpful and, that key word again, professional.It was not the smoothest of transactions due to the bungling by my conveyancers, but Sheens was an assured presence trying to keep the sale on track, which we are now within a whisker of completing.I can scent sales spiel at a hundred paces, but from the outset, as stated above, Sheens, and Rob in particular, spoke to me like a grown up and not like someone being sold a second-hand car.A big thank you to them all and top recommendation from me!
5/5
TrustpilotSheen's of Clacton really are …
Sheen's of Clacton really are fantastic. Their outstanding staff are knowledgable and efficient, friendly, supportive and patient. Recently returned from many years living in South Africa, we were total novices to the UK process of house purchase. Gary in Clacton answered our every question and got back to us quickly with answers to our queries. And finally when on our way to their office to take transfer, we were unlucky enough to drop our car keys down a storm drain right outside the office, Lee phoned every council department he could think of for assistance (without success) but managed to contact their own handy-man to come to our rescue with a very large and powerful magnet. Truly going beyond the call of duty! Thank you to all of the staff in Clacton office - you are the very best !! Noel and Ruth
5/5
GoogleWe recently used Sheens to sell our bungalow, from the offset we found all of the team to be positive, honest & pro-active. The communication was excellent and we always got feedback from every viewing we had. Anyone we ever spoke with in person or over the phone took their time with us and we found them always on hand to offer advice.
5/5
GoogleHuge thanks to all the team at Sheens, Frinton-on-Sea Branch, especially James, John and Roz. Their kindness, patience, efficiency and professionalism are outstanding. Highly recommended.
5/5
GoogleWe recently had the pleasure of using Sheens to sell our bungalow. We had previously bought the bungalow from Sheens and had no hesitation in using them for the sale. All the staff are incredibly helpful and professional and were really instrumental in ensuring our sale and purchase went through as easily as it could. I would thoroughly recommend them to anyone looking for great service.
5/5
GoogleKnowledgeable, helpful staff who know the market and give excellent advice; the communication and service is of a very high standard.
5/5
TrustpilotA trustworthy Estate Agent
When I was looking for a property in the area they were the most active in finding me the right property. I always found them helpful and informative all the way to picking up the keys for my new home.
5/5
GoogleI can not praise the Sheens team at Frinton highly enough, I was buying a probate, so empty, these guys and girls, James, John, Roz and the other admin staff were just outstanding and professional, nothing was too much trouble and right to the wire on completion they had my back, don't settle for second best go with Sheens!PositiveResponsiveness, Professionalism, Value
5/5
GoogleThank you to all the Frinton staff for a truly professional, friendly and welcoming experience. The sale and purchase had their ups and downs but they guided us through with professionalism.
5/5
GoogleI've been meaning to write this review for some time but have been enjoying our new home too much! Thank you for the team at Sheen's in Frinton, they helped us find exactly what we were looking for and were brilliant throughout our purchase.
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