Every review we hold for the Frampton Cotterell and Winterbourne office, from every platform, shown as written. First names only.
★★★★★ 5/5
Trustpilotgreat service from andrews when…
great service from andrews when purchasing a property would definitely recommend! many thanks again, gemma
Gemma · 12 August 2024
Agent replied · 26 October 2024
Thank you, Gemma! We’re thrilled to hear you had a great experience with us. Your recommendation means a lot. Best wishes in your new home!
★★★★★ 4/5
TrustpilotWell done...
Shannon organized the house viewing efficiently. So far, everything has been handled promptly and professionally. I am looking forward to giving it five stars.
Omotayo · 24 February 2024
Agent replied · 26 October 2024
Hi Omotayo, thank you for the review. Fantastic to see that you've had a brilliant experience so far, hopefully we can earn the full five stars from you soon! Thanks again, Rhys
★★★★★ 5/5
TrustpilotThe processing was quick and easy
The processing was quick and easy. The staff were very helpful and informative ( especially Jasmine).
Vineetha · 18 August 2023
★★★★★ 5/5
TrustpilotGood, professional service.
Professional service, good communications and helpful staff.
David · 13 December 2024
Agent replied · 23 December 2024
Thank you, David, for your kind words! We're thrilled to hear you appreciated our professional service and helpful staff. We look forward to serving you again soon! Best wishes, Jake
★★★★★ 5/5
TrustpilotFreya Alford was very helpful with…
Freya Alford was very helpful with showing us around the property and had all the answers to our questions :)
Arianne · 19 April 2023
★★★★★ 5/5
TrustpilotExcellent work All things are done like…
Excellent work All things are done like professional and explained every thing very nicely
Ms · 20 August 2024
Agent replied · 26 October 2024
Thank you, Mandeep. We appreciate your feedback.
★★★★★ 1/5
TrustpilotUseless company
Useless company - not worth their high fees. Mis-managed our building and terrible communication.
Sofia · 20 August 2024
Agent replied · 26 October 2024
Thank you for your review Sofia . Sorry you felt the need to leave a 1 star review. I understand that you have been in communication directly with the relevant team and they have been working with you to resolve your issues. We take every review seriously and are always looking to how we can improve customer experience.
★★★★★ 5/5
TrustpilotWe have seen an improvement over the…
We have seen an improvement over the past couple of years in customer service and prompt responses.
VD · 27 June 2024
Agent replied · 26 October 2024
Thank you for leaving us a review, it's fantastic to see that our level of service has continued to improve and impress over the years. Thanks again, Rhys
★★★★★ 5/5
TrustpilotNicole was lovely made our viewings a…
Nicole was lovely made our viewings a great experience and answered questions we had. Thanks NicoleKerry
Kerry · 2 August 2023
★★★★★ 5/5
TrustpilotThank you soooo much sammi for your…
Thank you soooo much sammi for your wonderful service
W · 3 November 2024
Agent replied · 22 November 2024
Thank you very much for your feedback on the great service Sammi has provided.
★★★★★ 5/5
TrustpilotThey are always ready to help you and…
They are always ready to help you and to give you a solution to your queries and doubts.
Maria · 4 June 2024
Agent replied · 26 October 2024
Hi Maria , Thank you for the five star review. It is great to hear that we have always been ready to help and provide solutions. Thanks , Lisa
★★★★★ 5/5
TrustpilotGood agent and lovely property
The agenr, Sammi, was prompt and informative - really helpful and answered all the questions I had.
RA · 22 June 2024
Agent replied · 26 October 2024
Thank you for taking the time to leave us a review! We know that Sammi will really appreciate seeing your feedback. Thanks, Rhys
★★★★★ 5/5
TrustpilotExcellent work from Sumita & team,Kingsbury
Sumita and team in Kingsbury were excellent. Helpful and knowledgeable at all times. Would definitely recommend them for letting.
B · 27 April 2023
★★★★★ 5/5
TrustpilotThank you Andrews
Andrews dealt well with a difficult sale and Zoey in particular was very helpful. Thank you Zoey.
Alistair · 23 June 2023
★★★★★ 5/5
TrustpilotJunior was helpful and knowledgeable
Junior Zziwa was helpful and knowledgeable about the property we viewed which was the perfect fit for us
Gracie · 23 May 2023
★★★★★ 5/5
TrustpilotVery professional
Very professional, honest and excellent communication from Tanya, Thankyou
Julie · 29 October 2024
Agent replied · 22 November 2024
Thank you, Julie! We're thrilled to hear about your positive experience with Tanya. Your kind words mean a lot to us. Best wishes , Lisa
★★★★★ 5/5
TrustpilotViewing
Viewing The welcome and infos provided related to the property. It was just professional.
Karim · 9 August 2024
Agent replied · 26 October 2024
Thank you, Karim. We're delighted to hear you found our service professional and informative. Your positive feedback means a lot to us.
★★★★★ 5/5
TrustpilotFriendly and informative
Isaac came to value my flat and he was extremely informative and very friendly and personable. Made me feel very comfortable and reassured!
Emily · 19 February 2024
Agent replied · 26 October 2024
Hi Emily, thank you for the five star review. Great to see that Isaac made such a positive impression on you and was able to give you all the information you required at the time of your valuation. Thanks, Rhys
★★★★★ 5/5
TrustpilotVery professional and excellent…
Very professional and excellent service, helped me every step of the way thank you Greg lines.
Joe · 14 July 2023
★★★★★ 5/5
TrustpilotAndrews were very helpful throughout…
Andrews were very helpful throughout the buying process and always quick to respond to queries
Robert · 20 July 2024
Agent replied · 26 October 2024
Hi Robert, thanks for sharing your experience, brilliant to see it was such a positive one. Thanks, Rhys
★★★★★ 5/5
TrustpilotIsaac was so lovely and welcoming
Isaac was so lovely and welcoming, answered all our questions and has a happy to help attitude would highly recommend :)
Amelia · 5 February 2023
★★★★★ 5/5
GoogleWe recently listed a property with Andrews at Winterbourne. The team there were extremely professional and proactive with getting our property listed and organising viewings. Even when our agent was on days off other members of the team would contact us with updates and where fully up to speed with details on our house. We were kept informed throughout the process and made the whole thing stress free and simple. Thank you to the whole team.PositiveResponsiveness, Quality, Professionalism, Value
Neda · 26 October 2021
★★★★★ 5/5
TrustpilotProfessional,reliable genuine care and…
Professional,reliable genuine care and support.Minika
Ylber · 18 December 2024
Agent replied · 23 December 2024
Thank you, Ylber, for your wonderful review! We're thrilled to hear you had a positive experience with Monika. Your feedback is greatly appreciated and motivates us to continue providing excellent service. Best wishes, Jake
★★★★★ 5/5
TrustpilotExcellent service really pleased with…
Excellent service really pleased with the service Best estates agency around standouts are Steve matt and nancy
Michael · 4 June 2024
Agent replied · 26 October 2024
Hi Michael , Thank for the the five star review. It is fantastic to hear that we are the best estate agent around and provided excellent service. Thanks , Lisa
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.