Trusted Agent profile · Frampton Cotterell and Winterbourne
★★★★★
2,103 reviews across 3 platforms
10 High Street, Winterbourne, BS36 1JN, Frampton Cotterell and Winterbourne, BS36 1JN
Part of Andrews, see every office.
Andrews's office in Frampton Cotterell and Winterbourne, at 10 High Street, is rated 4.9 out of 5 across 2,103 reviews on three platforms, including 121 Google reviews rated 4.9.
Every review we hold for the Frampton Cotterell and Winterbourne office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat customer relationship from…
Great customer relationship from Shannon Bird, very caring and supportive.No delay or waste of time quite punctual.Thanks
Thank you, Ndubuisi! We're thrilled to hear about your positive experience with Shannon. Your feedback is greatly appreciated.
5/5
TrustpilotFantastic service from start to finish-…
Fantastic service from start to finish- the whole process of working with them has been a delight. Thank you for everything
Hi James , Thank you for the five star review. It is great to hear that the team have provided fantastic service from start to finish. Thanks , Lisa
5/5
TrustpilotGreat first experience
We signed up to Andrews with Stephen Edwards who was really efficient and helpful. a week later we were shown around a property by Nancy Henley, she was waiting outside to greet us. She was really helpful and friendly and made sure we knew the next steps to take if we wanted to make an offer. Any questions we had were answered quickly and would recommend these guys
5/5
TrustpilotTop service
Shoneil was exceptionally helpful in facilitating tenancy arrangements, efficient, fast and responsive in coordinating between myself and landlord. Really helpful.
5/5
TrustpilotGood professionals
Issy at downend was prompt, and seemed very down to earth and easy to talk to. Good service
Thank you, Rahim! We're thrilled to hear that Issy provided prompt and friendly service. Your feedback is greatly appreciated!
5/5
TrustpilotReal helpful company
Real helpful company. Special mention for Andrew Bannerman who really worked hard on what was a difficult transaction.
Hi Richard, thank you for the five star review. Amazing to see that Andrew was so helpful and supportive to you throughout your dealings with us. Thanks, Rhys
5/5
TrustpilotMy purchase through Andrews at the cheam branch
My purchase through Andrews at the cheam branch.Steven was always very prompt at replying to my emails and phone calls and chasing different queries.
1/5
TrustpilotAwful Awful Awful
Awful Awful AwfulI am not even a direct client but part of a chain and without doubt every hold up has been Andrews and as soon as their client uses DC Law - well we are in a land of no hope!!! AWFUL
I am sorry for you experience with Andrews.We became aware of challenges with some customers experience and addressed these as quickly as we could with our conveyancing partner.These issues were exacerbated by a peak of demand in conveyancing during 2022, compounded by behaviour changes during and after Covid lockdowns. I am sorry that this impacted upon your chain.Carl HowardGroup Chief Executive
5/5
TrustpilotThe team work good and useful monika is…
The team work good and useful monika is helping us all the time !🥰
Thank you for your kind words! We're thrilled to hear that Monika has been so helpful. Your satisfaction is our priority.
5/5
TrustpilotExcellent knowledge
Nick has helped me with my recent enquiry. I pleasure to speak to and nothing was to much trouble
Thank you for the five star review. Fantastic to see Nick has been so helpful to you. Thanks, Rhys
5/5
TrustpilotShannon was very helpful in showing…
Shannon was very helpful in showing around the property. She was very informative and helpful during the viewing.
5/5
TrustpilotFantastic service
Fantastic service given by Mikesh and Samir. nothing was too much for them. Any query I had they were always on hand to manage this. Highly recommended.
Hi Karina, thank you for the five star review, we really appreciate the feedback, brilliant to see Mikesh & Samir have been on hand to help you every step of the way, with any issues you may have had. Thanks, Rhys
5/5
TrustpilotQuick responses and resolutions
Rebekah and Chemaine always respond quickly and fix any problems I have. Very friendly and professional service.
Thank you, Erin! We're thrilled to hear that Rebekah and Chemaine provided you with friendly and professional service. Your feedback is greatly appreciated!
5/5
TrustpilotFeedback for Sandiya- Andrews property
Sandiya was really helpful, she has helped us in finding the right property and we are really grateful for her help and support.Thanks again 5 stars all the way
5/5
TrustpilotOn your side
Honest, open and realistic dealings from start to finish. Good advice. I have been impressed and delighted by their proactive approach.
Hi there, thank you for taking the time to write us a lovely five star review. Fantastic to see you have been impressed by us and we provided you with good advice. Thank you for sharing your experience and all the best, Laura.
5/5
TrustpilotJunior Zziwa is an excellent estate…
Junior Zziwa is an excellent estate agent and made my experience of searching and finding a flat to buy ever so pleasant
5/5
TrustpilotThanks Andrews!
Robbie helped us buying our first house, guiding us through every step of the process. He answered all our questions promptly and helped everything run smoothly. Highly recommended.
Hi Ed, we really appreciate you sharing your positive experience with us. We are so pleased that Robbie has been able to help you throughout your first purchase, we hope you're settled in! Thanks, Rhys
5/5
TrustpilotWonderful estate agent she was through…
Wonderful estate agent she was through without being pushy and knowledgeable I loved the fact they gave you information on the area it really helped highly recommend Nancy
5/5
GoogleHonestly I have enjoyed dealing with you when purchasing my first home
Thank you for the five star review. Great to see the team in Winterbourne have been on hand to help you with your purchase. Thanks again, Rhys
5/5
TrustpilotThe agent was very professional and…
The agent was very professional and client-orientated with great listening skills. This made my experience very positive.
Hi Monique, thank you for the review. Great to see you had such a brilliant experience, thanks.
5/5
TrustpilotThe company got me a good deal
The company got me a good deal. They are quite helpful guided me through the journey. Their consultants are quite exceptional good customer care.
Hi Margret. Great to see you've had a fantastic experience with Andrews, we look forward to help you again in the future! Thanks, Rhys.
5/5
TrustpilotIt was a nice experience with Isabelle
It was a nice experience with Isabelle. Today's viewing was great.Thankyou
Thank you, Linta! We're thrilled to hear you had a great experience with Isabelle and enjoyed the viewing. Your feedback is much appreciated! Best wishes , Lisa
5/5
TrustpilotGreg was really helpful and helped me…
Greg was really helpful and helped me complete my registration I couldn’t have done it without his help
5/5
GoogleExcellent customer service. Nothing is ever to much trouble. Always receive prompt replies to all enquiries. All the staff are extremely helpful and professional. Stewart Banwell is professional, knowledgeable and always very helpful.PositiveProfessionalism
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