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Pennyfarthing reviews

4.5

★★★★★ Excellent

151 reviews across 1 platform

Whitsbury Road, Fordingbridge SP6 1NQ

Pennyfarthing's Fordingbridge office at Whitsbury Road is rated 4.5 out of 5 across 151 reviews on 1 platform. The 151 Trustpilot count is for the whole business. Checked 9 October 2026.

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151

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Fordingbridge office, from every platform, shown as written. First names only.

5/5

Trustpilot

An excellent company to work with

It has been a genuine pleasure working alongside Leika and the team at Pennyfarthings. From the very beginning, the entire experience has been handled with a high level of professionalism, with communication that was consistently clear, timely, and considerate. I particularly appreciated how respectful they were of my time, ensuring that everything was well-organised and efficiently managed. This thoughtful and collaborative approach made the process smooth and enjoyable from start to finish, and it truly reflects the team’s commitment to delivering an excellent standard of service.

Jamieson · 29 April 2026

Agent replied · 31 May 2026

Thank you for your kind review! We appreciate your support and collaboration. Looking forward to continuing our successful partnership.

5/5

Trustpilot

Home sweet home

We were looking to buy a property in the Fordingbridge area and Whitsbury Green came up on our search. New build wasn't really on our radar but we decided to pop in to the sales office and see what was on offer. Of course the plot we liked had not been released and it would mean buying off plan with a long wait ahead. Richard at the Whitsbury Green sales office was so helpful and knowledgeable, we viewed several completed houses with him and felt comfortable that we could trust the process. We are so pleased that we made the decision to buy because we have now been in residence a few weeks and are super impressed with the development, the house and the build quality. Yes we have had a few snags but these have been sorted quickly and professionally by Amy the assistant site manager and other contractors. It did feel a bit like a leap of faith when we decided to go ahead with a house purchase when all we could see were plans but we are very pleased with our choice. Richard kept has updated throughout, answered questions and ensured the process ran smoothly. Pennyfarthing have a team to be proud of everyone we have met or spoken to have been excellent but Richard and Amy really stand out for their customer focus.

Bekki · 11 October 2025

Agent replied · 24 December 2025

We’re so grateful for your positive feedback. It was a pleasure supporting you throughout the process and we're delighted you're happy with your new home.

5/5

Trustpilot

Penny farthing were simply amazing with…

Penny farthing were simply amazing with a special shout out to Jackie and Amber who made a stressful moving experience bareable and kept us sane (due to our solicitors- nothing to do with Pennyfarthing). They chased everything and were there to answer any question with understanding, kindness and humour. Thank you for all you did for us and for our amazing dream home!! Also a special shout out for Matt who again, was incredibly helpful and understanding with any queries before and after we moved in. Highly recommend Pennyfarthing to anyone!

Mandy · 10 August 2025

Agent replied · 24 September 2025

Your kind feedback means a lot to us. We're glad we could help make your move a great experience.

5/5

Trustpilot

Buying our first home was made super…

Buying our first home was made super easy and an enjoyable experience with penny farthing and most of all richard, he checked in with us through the whole process and would always phone with updates on how the process was doing, we are super happy with our new home and have had very little snags. Richard has been so helpful/friendly and we really felt he was on our side and there to help us through the process. Thankyou

Kirsty · 9 August 2025

Agent replied · 24 September 2025

We’re grateful for your positive feedback. It was a pleasure supporting you throughout the process.

5/5

Trustpilot

Great experience at Potters Wood!

We honestly cannot recommend Pennyfarthing highly enough! From start to finish, they have been absolutely amazing and excellent throughout the entire process. We purchased our property at Potters Wood, and the experience has exceeded our expectations. A huge special mention to Jackie, who has been a complete breath of fresh air, friendly, supportive, and incredibly helpful every step of the way.

Amber · 23 December 2025

Agent replied · 24 December 2025

Thank you for your kind review. We’re delighted you’re happy with your new home! We will pass on your comments to Jackie.

5/5

Trustpilot

Highly recommend Rich at Whitsbury Green

We have recently moved into our new home on Whitsbury Green - Rich had been amazing during the whole process, making sure all correspondence was sent and received in time. From the very first meeting all the way through to move in, Rich was professional, attentive, and genuinely committed to helping us find the perfect home. We are enjoying settling into our new home and would recommend Pennyfarthing to others looking to move to the area!

Katie · 15 July 2025

Agent replied · 31 May 2026

Thank you for your lovely feedback! We’ll be sure to pass your kind words on to Richard.

5/5

Trustpilot

No faults at all with Pennyfarthing

No faults at all with Pennyfarthing. Jackie was fab when it came to communication during the sale and then Taisha in the office super quick to respond with snagging.

Caroline · 27 May 2026

Agent replied · 24 September 2026

Your kind feedback means a lot to us. We're glad we could help make your move a great experience.

5/5

Trustpilot

Whitsbury Green, Fordingbridge

We recently moved into our new home in Whitsbury Green, Fordingbridge. The whole process from beginning to end went so smoothly thanks to Richard who runs the sales office. Richard has been there to help from the moment we came to view the development and has always been quick in responding to any queries we have. Richard is a super asset to Pennyfarthing Homes.

MICHELLE · 17 July 2025

Agent replied · 31 May 2026

It’s wonderful to hear you’re happy with your new home! We’re truly grateful for your trust and kind words, and we’ll be sure to pass your lovely comments on to Richard.

5/5

Trustpilot

A Seamless Experience with Penny Farthing Homes

We first visited Penny Farthing Homes in February, where we met Jackie at Potters Wood, and from that moment, the experience has been nothing short of fantastic. Jackie has been an absolute star throughout the entire process. Her proactive approach and dedication made a real difference, especially when it came to keeping things moving with our buyers.

Neil · 26 August 2025

Agent replied · 24 September 2025

It’s wonderful to hear you’re happy with your new home! We’re so grateful for your trust and kind words which we will pass on to Jackie.

5/5

Trustpilot

Always a Pleasure to Work With

We have had the pleasure of working with Pennyfarthing Homes for a number of years, supplying signage across their developments. Everybody we deal with at Pennyfarthing is absolutely lovely, friendly, approachable and always a pleasure to work with. They are a fantastic company, and we really value our relationship with such a wonderful team. Highly recommended!

Danny · 25 August 2026

Agent replied · 24 September 2026

Thank you for the kind words. It’s a pleasure working with a professional and reliable partner

5/5

Trustpilot

Recent visit

I recently had my post-reservation meeting with Pennyfarthing Homes. Tom was very informative, answered all my questions, and made the process feel much clearer. A really positive experience

James · 25 March 2026

Agent replied · 31 May 2026

Thank you for your feedback. We’re glad to hear you had a great experience!

1/5

Trustpilot

the reality of living in oakwood grove…

the reality of living in oakwood grove one year later it’s not like looking at the company brouchre dead trees no gardening being done for the maintenance paid beverly been told the truth solar fitted not working for one year but all signed and passed with a guarantee pipes not connected customer service is a little lackluster

Peter · 27 July 2026

Agent replied · 24 December 2025

We’re genuinely sorry you’ve had this experience. Your comments have been passed to the relevant department for review.

5/5

Trustpilot

Pennyfarthing Homes are a fantastic…

Pennyfarthing Homes are a fantastic company to work with, reliable, professional, and consistently delivering top‑quality results. Their communication is excellent, and their team always goes the extra mile. Highly recommended and we value the strong working relationship we’ve built and look forward to many more successful projects together.

Chloe · 25 August 2026

Agent replied · 24 September 2026

Thank you for the kind words. It’s a pleasure working with a professional and reliable partner.

5/5

Trustpilot

Buying a new home from penny farthing

Moving is very stressful and it was our first new home purchase we cannot stress enough how polite,courteous,informative and a consummate professional Richard Stephen’s was when buying our bungalow at Oakwood grove Alderholt

Stephen.Trowbridge · 13 December 2025

Agent replied · 24 December 2025

Thank you for your kind review. We’re delighted you’re happy with your new home! We will be sure to pass on your comments to Richard.

5/5

Trustpilot

First Home!

From start to finish Jackie has gone above and beyond answering my endless amount of questions and concerns to an extremely satisfactory level. Pennyfarthing have out done themselves and we’re very grateful for our wonderful little home. Nothing seemed too much hassle, even the smallest things like asking them to use grey grout to match the grey tiles has been done along with matching silicone in the shower as well. So far we’ve been extremely lucky and not encountered any snags, which hopefully remains the case! A big thank you to all the team that helped build this house from exterior to interior!

Ben · 29 November 2025

Agent replied · 24 December 2025

We’re grateful for your positive feedback. It was a pleasure supporting you throughout the process.

5/5

Trustpilot

From the beginning we were pleased with the attention

From the beginning we were pleased with the advice and assistance from Richard. We are finally residents now, although various issues are still in recovery. Amy is amazing in immediately following up these issues. Viv

Vivienne · 29 September 2025

Agent replied · 24 December 2025

We’re grateful for your positive feedback. It was a pleasure supporting you throughout the process.

5/5

Trustpilot

Potters Wood - Verwood

We love our new home! This whole journey would have been different if it hadn’t been for the friendly, polite and extremely professional sales team namely …Jackie and Sina, who have been on our journey from the very start. Exceptional customer focus, commitment and dedication to ensuring that things happened smoothly at every step on our journey. Sina kept in regular contact with us and updated at every step and dealt with any of our queries, questions so efficiently. Appreciated absolutely everything that Sina, Jackie and PennyFarthing Homes have done for us over the long few months helping to make our dream possible.Thank youSarah and Lucy

Sarah · 4 December 2023

Agent replied · 16 June 2024

Hi Sarah,We are pleased to hear that you love your new home at Potters Wood, Verwood. We are delighted to receive your 5* review and for hearing the great service you recieved whilst purchasing your dream home. We'll make sure Jackie and Sina gets to see your feedback!Thank you for choosing Pennyfarthing Homes for your new home, we wish you many happy years of memories.Regards,The Pennyfarthing Homes Team.

5/5

Trustpilot

Very positive experience at Potters Wood in Verwood

Jackie in sales was with us at the start of our journey. She is very customer focused and always went the extra mile to make things happen. She is brilliant at her job and made us feel at ease when making one of the biggest purchases of our lives. Jackie really is a credit to Pennyfarthing Homes!We then met Sina in sales and she has been incredible every step of the way. She dealt with our queries very efficiently and went above and beyond to ensure we were happy with everything. We love our new home. A huge thank you to Jackie and Sina for helping to make our dream a reality.Sue and Steve Lay

Sue · 30 October 2023

Agent replied · 16 June 2024

Hi Mr and Mrs Lay, We are delighted to receive your 5* feedback. We wish you every happiness in your new Pennyfarthing home, they will be glad to hear that they made your dream a reality! We will make our Sales Team aware of your kind comments, praise and happiness in your new home.Thanks, The Pennyfarthing Homes Team.

5/5

Trustpilot

Potters wood - Pennyfarthing Homes

We have thoroughly enjoyed moving to a Pennyfarthing home. Sina has been a fantastic asset to our moving experience, and has made our move to a new home beautifully easy. She has kept us up to date at every opportunity and been friendly with a smile on her face as she has done so. We have appreciated everything that Sina has done for us over the past few weeks/months, and are grateful for her always being cheery and pleasant. She is a delight to work with!

Ruth · 1 September 2023

Agent replied · 16 June 2024

Hi Ruth,We are delighted to receive your 5* feedback. It is great to know that Sina was able to assist you throughout your moving experience, we will ensure that Sina is aware of your kind words.We wish you every happiness in your new Pennyfarthing Home at Potters Wood.Regards,The Pennyfarthing Homes Team.

5/5

Trustpilot

Reserved a home in Verwood

We are in the process of purchasing a home on the potters wood development in Verwood. I asked to deal with Sina from the beginning and I have not regretted it. She is a really good fit and no question and query is too small. My partner is a very detailed person and Sina has met all his expectations. She also understands our humour and directness which is not for everyone. Looking forward to continue the journey with Sina and the team. Hopefully the move will go smoothly!.

Helen · 29 August 2023

Agent replied · 16 June 2024

Hi Helen,Thank you for giving us a 5* review. It is great to know that Sina is able to assist you with your queries, here at Pennyfarthing Homes we take pride in every aspect to make your journey smooth. We will ensure that Sina and the rest of the Sales Team are aware of your kind words.We wish you the best of luck in your transition period to your new Pennyfarthing Home. Regards,The Pennyfarthing Homes Team.

5/5

Trustpilot

5*all the way!

We cannot speak highly enough about our Penny Farthing dream home, it has far exceeded our expectations and in our view it is 5* standard in build, finish and all staff. We must mention Jackie in the sales office who has been with us every step of the way and has been a rock throughout ; …Jackie is a jewel in Penny Farthings crown! Also in regard to aftercare we must mention Malcom who again has been great at sorting a few minor issues we have had so far and who is another fantastic member of the Penny Farthing family. In fact everyone we have encountered has been polite and a pleasure to deal with from the guys on site to the team in the office.

David · 4 August 2023

Agent replied · 16 June 2024

Hi David, Thank you for your glowing 5* review. We are over the moon with your kind words towards the Sales and Customer Care Team. We will pass on your feedback to the Jackie, Malcom and the rest of the Team.Thank you for choosing Pennyfarthing Homes for your new home, we wish you many happy years of memories.Regards, The Pennyfarthing Homes Team.

5/5

Trustpilot

A successful move!

When we decided it was time to move on we knew we really wanted a new build house so it would be eco friendly and low maintenance. We looked at lots of properties but Potters Wood worked for us as we have family close by. It took a while to decide which house suited us best but having moved in a month ago we are very happy with our decision. The buying and selling process took longer than expected and was stressful at times but Jackie from the sales office was always available on site or over the phone to help and give good advice which was just wonderful. Just before we completed we met Matthew who has been so helpful dealing with any items needing attention. Both Jackie and Matthew are a great asset to Penny Farthing homes and we hope they are suitably valued by the company. Thank you both for helping make our move a successful one.

Clifford · 14 August 2025

Agent replied · 24 September 2025

Thank you for your kind review, we will be sure to pass these wonderful comments on. We’re delighted you’re happy with your new home!

5/5

Trustpilot

Chris and Matt amazing!

We had an issue with our bathroom meaning it needed to be ripped out and retiled. Matt and Chris were amazing, they were so caring towards our home and cleaned up thoroughly every day. They could not do enough for us. Chris and Matt were very good with our girls to the point the girls miss them now they have gone! Chris and Matt are lovely and were very grateful for them for all they did. Thank you!

Carly · 21 July 2023

Agent replied · 16 June 2024

Hi Carly,Thank you for leaving us a 5* review. We are pleased to hear you are happy with your new bathroom and the service you have received. We will pass your kind words on to Matt, Chris and the rest of the Customer Care Team. Matt and Chris miss seeing the girls also, so please pass on the message! Regards,The Pennyfarthing Homes Team.

5/5

Trustpilot

Whitsbury Green and Pennyfarthing - Great

So we were mucked around by various different estate agents and also new build developers. After horrible experiences across the board we were cautious about Penny-farthing at first but couldn't have asked for a better experience when buying a first time home. Richard from day one made us feel at ease and was confident in the product!! But one thing that makes him and the company stand out is they never pushed us into anything, they answered questions, gave us time, sorted any slights concerns and since moving in have been very hot on any snags or concerns we have had since being here.

Adam · 11 August 2025

Agent replied · 24 September 2025

Thank you for your wonderful feedback! We’re so pleased Richard, Matt, and the team made your first home-buying experience smooth, stress-free, and enjoyable. We’ll be sure to share your kind words with them.

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Questions about Pennyfarthing

How many reviews does Pennyfarthing have?

Pennyfarthing's Fordingbridge office has 151 reviews across 1 platform: 151 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Pennyfarthing's rating?

Pennyfarthing is rated 4.5 out of 5 across all 151 reviews, checked 9 October 2026.

Where is Pennyfarthing's Fordingbridge office?

Pennyfarthing, Whitsbury Road, Fordingbridge SP6 1NQ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.