5/5
TrustpilotProfessional and Helpful
Professional and very helpful. Always responded quickly to calls and kept us updated regarding the property sale, advising us along the way
Trusted Agent profile · Folkestone
Reeds Rains Folkestone reviews
★★★★★
2,108 reviews across 2 platforms
85 Sandgate Road, Folkestone, CT20 2AF
Reeds Rains's office in Folkestone, at 85 Sandgate Road, is rated 3.8 out of 5 across 2,108 reviews on two platforms, including 196 Google reviews rated 4.7.
Reviews
Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotReeds Rains York
Reeds Rains, York have just sold a property on our behalf going through an incredibly difficult solicitor. The many staff I spoke to were excellent but in particular Ms Annie Sutton who went above and beyond the call of duty to bring the sale to a positive conclusion. I cannot recommend them highly enough
5/5
TrustpilotGreat service
Currently looking for a house to rent in the Didsbury area and Reeds Rains have been amazing. There are literally no rental places available at the minute and the team has been trying hard to find something that fits my budget and requirements. Hopefully, I will find something soon with Reeds Rains
5/5
TrustpilotVery professional & excellent attention…
Very professional & excellent attention to detail resulting in 19 accompanied viewings in 10 days
5/5
Trustpilotamazing from start to finish would…
amazing from start to finish would highly recommend
Agent replied · 16 June 2024
Thank you for the review!
5/5
TrustpilotThis company delt with the seller we…
This company delt with the seller we were buying the house off, but also kept us updated with what was going on, on top of all of that the staff are lovely people l had the pleasure of meeting them the other day very helpful and friendly and I would recommend them to anybody
5/5
TrustpilotKaty from Congleton’s branch was super…
Katy from Congleton’s branch was super helpful, as a tenant she kept me fully informed during the whole process, was very approachable and efficient and a pleasure to work with
Agent replied · 16 June 2024
Hi Sam - Thank you for your great review!Many thanks,Reeds Rains
5/5
TrustpilotExcellent Service
I have recently purchased my first property through Reeds Rains. The experience was extremely positive and as a first time buyer they assisted me through the process. Alison and Becky at Bamber Bridge Branch assisted me with my purchase and I cannot thank them enough as I am now in my dream first home.
5/5
TrustpilotSue from Reeds Rains Macclesfield is a star.
I honestly feel that if I hadn’t had the help from Sue at Reeds Rains Macclesfield then the purchase of my property would never have gone through. They are all so helpful and friendly at the office and always try and sort out any issues we had. Can’t thank them enough. Definitely recommend.
5/5
TrustpilotReliable and friendly
We have used reeds rains Gosforth for a number of years to let our properties. They have always done an excellent job.
5/5
GoogleHave already completed a review
Agent replied · 16 June 2024
Dear Chrissy, thank you very much for your 5 star review. Kind regards, Stephen Dumbrell, Franchise Director.
5/5
TrustpilotStunning Service from Bamber Bridge!
The team at Bamber Bridge have been exceptional - the work that Donna Hargreaves has put in over the last few months has been incredible, special mention to her and also Alison Whiteside - thanks to them, I have the home that I wanted, and I couldn’t be more grateful!
1/5
TrustpilotI would rate 0 if I could
I would rate 0 if I could. Absolutely horric dealings with this company in teesside. I would never ever recommend this company. All they try and do is silence you as well when speaking out
1/5
TrustpilotBad communication with stupid…
Bad communication with stupid procedure. i didnt have problems with different agencies and i dont know why they making it so hard to make a deal with them. dont buy/rent with them!!!
Agent replied · 16 June 2024
Dear Greg,Unfortunately our referencing is dealt with by an external company and the procedure and criteria is set by them. We explained the procedure to you in order to avoid you paying fees which would have been non-refundable in the event of the referencing being declined. If you wish to discuss any further, please get in touch. Ian Jordan, Letting Manager.
5/5
TrustpilotThe St Helens branch
The St Helens branch have been extremely helpful throughout the entire process of me finding a new rental property, I was updated at every stage. I have spoken to several different agents over the last few weeks and it was nice to speak to an agent who actually cared.
5/5
TrustpilotService very good especially as covid…
Service very good especially as covid was a nightmare have bought and sold 3 houses in the last 10 years and we went with reads rains as we like the professional and honest approach of the manager tom brown and its good to have someone in the end of the phone that knows their job
5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish highly recommend Frank Nicholson senior mortgage advisor thank you
5/5
TrustpilotI am happy to say that they are really…
I am happy to say that they are really experienced n help to buy n sell the property without any difficulties.
5/5
TrustpilotI have recently moved into a rental…
I have recently moved into a rental property with Reeds Rains Blackpool. Following the viewing, the girls in the office were great and kept me updated throughout. I got my keys on Friday and couldn’t be happier to be in my new home! Thanks again.
5/5
TrustpilotExcellent service 👏
Very professional staff. Nothing too much trouble. Helpful with all queries I raised. Would recommend.
Agent replied · 16 June 2024
Thank you for your 5 star review!
5/5
TrustpilotTwo houses sold within two weeks if…
Two houses sold within two weeks if valuation and listing.Full support and guidance from valuation until completion
1/5
TrustpilotDo not use their services
Do not use their services! This is a warning.They are sloppy and ill managed. They will screw you over.
Agent replied · 16 June 2024
Hello Elske,I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: enquiries@reedsrains.co.uk. I will be happy to investigate the matter further.Kind regards,Reeds Rains
5/5
TrustpilotAll viewings were handled by Reeds…
All viewings were handled by Reeds Rains, which was great as we both work full time and have limited free time.
1/5
TrustpilotTerrible
Trying to rent a property is the worst thing to do with these idiots best thing this company can do is go bust they have no communication skills what so ever
Agent replied · 16 June 2024
Hello. We're sorry you're unhappy with the service received. I have completed a 'Find Reviewer' to try and obtain more information about you so that we can try and address the problems. Alternatively you can email us on rrcustomerrelations@reedsrains.co.uk. Reeds Rains
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