5/5
TrustpilotCross gates branch really good I dealt…
Cross gates branch really good I dealt with Clare and hand their very efficient and I’m really pleased with the outcome.
Trusted Agent profile · Folkestone
Reeds Rains Folkestone reviews
★★★★★
2,105 reviews across 2 platforms
85 Sandgate Road, Folkestone, CT20 2AF
Reeds Rains's office in Folkestone, at 85 Sandgate Road, is rated 3.8 out of 5 across 2,105 reviews on two platforms, including 196 Google reviews rated 4.7.
Reviews
Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotVery good service. Very pleased.
We recently moved into a city centre apartment. The process of signing the contract and moving in was pretty stress free especially considering the whole corona situation. Ryan answered all our questions as best to his knowledge and even was able to move us in a day earlier than agreed, so that it would coincide with the bank holiday. Very good service. Very pleased.
1/5
TrustpilotShocking service when repairs need done
Unacceptable service when repairs need done in the house
Agent replied · 16 June 2024
Hi Jayne,Sorry to read your review. I have sent you a request for more information so I can look into this for you. The request will come from Trustpilot.Regards,Reeds Rains
5/5
TrustpilotDean and Sophie from the Hazel Grove…
Dean and Sophie from the Hazel Grove branch have been really helpful through the whole process from start to finish, very helpful and professional.
1/5
TrustpilotHorrible
Horrible, very unprofessional very tricky. THEY ARE HORRIBLE. Asking for holding depozit, after credit check went wrong they refuze to send the money back, avoid this agenty. Most horrible services ever.
Agent replied · 16 June 2024
Hi,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
5/5
TrustpilotReeds Rains Hartburn
Reeds Rains Hartburn Exceptional service from a lovely, friendly and helpful staff team. They helped me through the sale of my mum’s house on behalf of myself and my brothers. Very empathetic at an extremely emotional time.I can’t thank them enough.
5/5
TrustpilotThe staff at Reeds Rains are an extremely professional team.
The team are all very professional, especially the manager at the Quay branch. The shop space is in a prominent location so there were lots of viewings, in addition to the online service which led to offers with a quick sale. I am very pleased with their performance.
5/5
TrustpilotExcellent estate agents
I used Neil at Reeds Rains coventry to sell my houseHim and his team were very efficient in ensuring that potential buyers had checked the specs prior to viewing resulting in a successful sale :)
1/5
TrustpilotBeen waiting weeks to get my window…
Been waiting weeks to get my window fixed and nothing even when fitted wasn't done right paying out all my money on gas and electricity to keep house warm absolutely useless Bamber bridge or Chorley
Agent replied · 16 June 2024
Hi Thomas - let me know which branch you are dealing with and I will chase this up for you.
5/5
TrustpilotThanks to Connor for great customer…
Thanks to Connor for great customer service - much appreciated, Anna
5/5
TrustpilotReeds Rains Congleton
I have visited Reeds Rains Congleton on several occasions. The staff are always friendly and helpful, nothing is too much trouble!
Agent replied · 16 June 2024
Thank you for your review, I will pass on to the branch
5/5
TrustpilotLiz at reeds rains Dinnington fantastic…
Liz at reeds rains Dinnington fantastic service and support from start to finish.Proffesional, approachable and knowledgeable. Thank you Liz
5/5
TrustpilotThe team made the whole process of…
The team made the whole process of selling my house so streamlined. Friendly and professional in their approach.
5/5
TrustpilotExcellent, professional service
I was selling my late Father's house. From beginning to end I found Reed Rains in Chesterfield professional and helpful. They gave me weekly updates on viewings and feedback following viewings. They made a difficult time much easier.
1/5
TrustpilotWidnes office.
Widnes office.Incompetent rude staff.Extortionate prices.Try Academy £895,Inc Strike free Reeds Rains average £2000k.Thanks for your reply.I have provided evidence to support my feedback via Trustpilot. My evidence is verified.Thanks.
Agent replied · 16 June 2024
Hi Margret,We are sorry that you have not been pleased with Reeds Rains, customer service is paramount importance to us. We don’t believe that you have sold a property through Reeds Rains. Please contact widnes@reedsrains.co.uk so we are able to look into this issue further.Kind regards,Reeds Rains, Widnes
5/5
GoogleEfficient, local, good advice.
Agent replied · 16 June 2024
Dear David, thank you very much for your 5 star review. Kind regards, Stephen Dumbrell, Franchise Director.
5/5
TrustpilotA very professional service
A very professional service, from the initial meeting and valuation through to a successful sale. We were kept fully informed throughout the whole process. Jack the manager was quick to sort out any queries or questions. Highly recommend Reeds Rains estate agents to family and friends.
1/5
TrustpilotOssett branch wakefield
Ossett branch wakefield. Offered asking price for a property never heard from agent back. I rang over a week later to ask about feedback ,they said they had higher offer amd accepted never even asked us if we wanted to offer more. lost the house we wanted. very poor agent if you are buying or selling a house.
5/5
TrustpilotSheila and Clare are just wonderful
Sheila and Clare are just wonderful! They have been consistently helpful and really enhanced our experience. Thank you!
4/5
TrustpilotWe found those we dealt with courteous…
We found those we dealt with courteous and helpful at all times. On one occasion we had someone attend for a viewing who we hadn't been informed about. But this might not have been the fault of the office. Overall very happy with the service.
5/5
TrustpilotGood market price
Good market price, sold with in a couple of weeks, good communication for viewings, , top class. Will use again.
Agent replied · 16 June 2024
Thank you for your lovely review.
5/5
TrustpilotMacclesfield branch
Sue and her colleagues from macclesfield have all been lovely. Very accommodating, professional and friendly. It has been a great experience dealing with them and reassuring to have a cheery positive person at the end of the line during what can sometimes be a stressful process.Many thanks to you and the team :)
5/5
TrustpilotAmazing service got the property from…
Amazing service got the property from them and they done a fantastic job very happy and purchase few properties from them in future
5/5
TrustpilotReeds raines review
Reeds raines valued property in a professional manner showed interest in the property. Viewings managed well and seller kept up to date.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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