5/5
GoogleJake showed us around a few flats and was very helpful and knowledgeable. He also kindly sent us a video tour of a flat we couldn't visit in person, which was very helpful.
Trusted Agent profile · Folkestone
Verified
Miles and Barr reviews in Folkestone
★★★★★
1,333 reviews across 2 platforms
101, Sandgate Road, Folkestone, CT20 2BQ
Part of Miles, see every office.
Miles's office in Folkestone, at 101, is rated 4.5 out of 5 across 1,333 reviews on two platforms, including 528 Google reviews rated 4.7.
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Reviews
Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
Google3/5
TrustpilotGood estate agent but need to improve adverts.
Good estate agent, but they really should learn to spell! A property was described as being in a 'sort after' area. I contacted them about exactly the same error some months ago - they did not reply, & obviously took no notice.This looks very poor, & reflects on their overall standards, in my opinion.
5/5
GoogleWas a pleasure to be looked after by Jodie with the purchase of the property. She kept us informed through out the process and ensured that everything ran smoothly. Communication was excellent.
5/5
GoogleI could highly recommend Miles & Barr estate agents , everything was explained from the beginning and i was kept informed and up to date right the way through. They really were very professional and thorough and delightfully human and understanding . 5 stars and well deserved :)
5/5
TrustpilotLouise Daly what can I say
Louise Daly what can I say, Professional , excellent communication and explained everything as the sale went along. Couldn't find any faults.Thank you
5/5
TrustpilotReally helpful company
Really helpful company, had a lot of dealings with Andy in the referencing department and he was very helpful, even when he couldn't answer my questions he always tried to find me the answers. Made moving really easy and so stressful. Thank you
5/5
GoogleI am very happy with the service that Miles and Barr provided. The whole process of selling the property went very smoothly. The staff dealing with the sale were professional, approachable and efficient, keeping me updated on developments in the process.
5/5
GoogleI had the great pleasure of working with Sam who was very professional in valuing my homeand the utmost pleasure of having Zoe who was so kind and understanding of my needs and whenever I needed to ask a question she was very responsive knowledgeable and patient.
5/5
TrustpilotI have had a great experihence with…
I have had a great experihence with Miles and Barr so far with our renting of a place in Hawkinge. A special mention goes to Holly Hill who has been responsive and helpful at every turn, she's an asset to the lettings dept and the company.
5/5
TrustpilotGreat Lettings team
Miles and Barr have been extremely helpful in facilitating my new tenancy. The Lettings team members that I have dealt with have been very professional. Rhian Juden in particular has been very courteous, prompt, reliable and accessible. I have no qualms in recommending them.
1/5
TrustpilotTried buying a house to found out the…
Tried buying a house to found out the place was grade two listed when we asked multiple people in the agency if it was. Really felt like we were sold too rather than helped find what we actually wanted.
1/5
TrustpilotUnprofessional and unresponsive
Unprofessional and unresponsive. Never deliver on promises and follow through to get things done. Multiple emails and calls. No accountability in anything they do. As a lettings agency they continue to disappoint on delivering a reasonable service I expect for the high fees charged. Owners need to sort this out.
5/5
TrustpilotMiles and Barr - Kerrie Brunger
After an online flat viewing there was a nice and quick turnaround on being able to put in an offer and have it accepted. I was communicating with Kerrie from the agents and she was really helpful and communicative in helping me through the process.
4/5
TrustpilotI would recommend Miles and Barr for selling your property…
I would recommend Miles and Barr for providing an excellent service. Specifically my sales progressor Courtney Sweet. She was quick to respond to any emails/calls, contacted relevant parties when needed and found out answers that my solicitors wouldn't provide. She was extremely helpful.
1/5
TrustpilotI would NEVER EVER use Miles & Barr again.
I would NEVER EVER use Miles n Bar again. Such an awful service. I’m very disappointed. I’m not after compensation as to much time has passed now. I’m just really sad that we chose M&B to deal with our parents estate.
5/5
GoogleVery helpful service through viewing, offer and conveyancing. All nice people to deal with.
5/5
GoogleReceived first class service from the team taking care of our rental property !
5/5
TrustpilotMiles and Barr in ashford are brilliant…
Miles and Barr in ashford are brilliant they haven’t been open for long but they already sold my partner property the staff are amazing he wouldn’t go with no other estate agent apart from them for now on
5/5
TrustpilotThankyou Sophie
Sophie did everything she could to ensure i was able to relocate to canterbury by christmas after starting my property search in mid October. They were always friendly and easy to talk to, and was always happy to answer my questions. fantastic service.
4/5
GoogleProfessional company going in the right direction.
Agent replied · 16 June 2024
Thank you for your kind comments, Joe. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
GoogleExcellent service, fast replies and great communication
Agent replied · 16 June 2024
Thank you for your kind comments, Emma. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
5/5
TrustpilotExcellent service
I have used multiple estate agents but Miles and Barr are head and shoulders above the rest. They provide an HONEST service that is value for money. The staff are willing to go the extra mile and know their stuff. Highly recommend
5/5
GoogleHad wonderful dealings with Sarah in Folkestone branch whilst being a tenant in a property she managed. Very polite, friendly and professional, always happy to help and answer any questions. One of the best estate agents I've had to deal with in my life!
5/5
GoogleI was most impressed by the excellent customer service I received from Ross & Kayleigh. 👍👏👏 …
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