Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe first put our property up for sale with Your Key Move back in August and it sold with in two weeks for a great price and we was so happy. Sadly 8 days before Christmas due to unforeseen circs our buyer had to pull out so Your Key Move stepped up and put our house straight back on the market and we sold again with in 3days! It was a Christmas miracle!
We cannot thank all the team enough at Your Key Move and we could not recommend them more! If you want your property sold quickly, for a good price and amazing service use Your Key Move. They are honestly the best!PositiveResponsiveness, Quality, Professionalism, Value
James · 23 October 2021
Agent replied · 22 October 2024
Dear Gemma & James, we are delighted that we have been able to help twice. Kind Regards and Merry Christmas from us.
★★★★★ 5/5
GoogleYOUR KEY MOVE" Estate agents
Offer a high level of service in all areas of expertise in this field.
They are available for help and advice from 8am until 8pm each day.
We found Carlo extremely professional and thorough with his approach. Highly knowledgeable, extremely hard working and a consistent smooth service.
Please do give them a call if you are thinking of selling and would like this high level of service at an extremely reasonable cost.PositiveProfessionalism
Samantha · 23 October 2021
Agent replied · 22 October 2024
Dear Samantha,
Thank you for choosing Your Key Move of Folkestone to sell your house.
We are delighted that we were able to sell it for you in just over a week and that you have now found the house you were looking for.
We will continue to provide you with a five star service right through to completion.
Take care and all the very best for you and your lovely family.
Regards
Your Key Move - Folkestone Estate Agents
★★★★★ 5/5
GoogleI spoke with Carlo to gauge where he thought things were with the local market as I’m thinking of buying a 2nd property in the area.
He spent a good amount of time with me, answering all my question’s. All in all I found him to be very friendly and knowledgeable about the area.
Philip · 27 December 2023
Agent replied · 22 October 2024
Dear Philip,
Thank you for taking the time to leave us a review.
We are delighted to hear we have been able to answers your questions.
If we can be of any further assistance please don’t hesitate to let us know.
Kind regards
Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleSo pleased we chose to use Your Key Move, from the very first meeting with Carlo he installed confidence for us that he had the ability to list our property professionally & achieve a positive outcome.
Qualities I’d include are honesty, fantastic communication, genuine enthusiasm, non overpowering & generally all round great guy.
Really good to see more of their For-sale boards popping up in this area which inspires confidence thank you very much for your professional service YOUR KEY MOVE.PositiveResponsiveness, Quality, Professionalism, Value
Graham · 23 October 2020
Agent replied · 22 October 2024
Dear Graham,
It’s been my absolute pleasure to do my very best for you both!
Your a fantastic couple and I’m so pleased we have delivered for you as you placed your faith in us to sell your beautiful house.
All the best from me and the whole team.
Carlo
Folkestone Estate Agents Your Key Move
★★★★★ 5/5
GoogleWe are extremely happy with our experience with ‘your key move’.
We have been on the market for exactly 1 week and already had 4 viewings and under an offer.
Couldn’t be more pleased with this estate agency. All my queries have been explained clearly and communication is very quick and easy with Carlo.
I would definitely recommend using ‘your key move’ to anyone!
Alice · 23 October 2022
Agent replied · 22 October 2024
Dear Alice,
We are delighted to have been able to help you with the smooth sale of your property and thank you for taking the time to leave us a review.
Congratulations once again!
Kind regards,
Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleAmazing experience! Talked to Carlo after a bad experience with a buyer though another agency and he went above and beyond to get our house listed in a matter of hours! We got several offers and secured a new buyer within 48 hours, over the weekend! I cannot recommend them enough! Definitely the best service you can ever expect and more!
Alex · 23 October 2022
Agent replied · 22 October 2024
Dear Alex,
What wonderful feedback!
We are delighted you chose us to step in and help.
Hearing how happy our customers are is what makes us tick as a company!
We look forward to racing you towards your completion day.
Kind regards
Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleThe best estate agents around. Great customer service, big savings. David was excellent handling my sale. Would recommend anyone selling their property.PositiveResponsiveness, Professionalism, Value
SANJIDA · 23 October 2020
Agent replied · 22 October 2024
Dear Sanjida Thank you for taking time to leave a review for Your Key Move Estate Agents. I am glad that David was able to help you and that you are pleased with the customer service.
★★★★★ 5/5
GoogleHands down the best estate agents I’ve come across. Excellent customer service from everyone at yourkeymove especially David bourne. 10/10PositiveResponsiveness, Quality, Professionalism, Value
Nazma · 23 October 2020
Agent replied · 22 October 2024
Dear Nazma Thank you for taking time to leave a review for Your Key Move Estate Agents. We are delighted your pleased with the service. We pride our selves on our customer service.
★★★★★ 5/5
GoogleYour Key Move were superb, friendly and professional. They viewed, valued and produced top quality marketing particulars for our property within 5 days and managed to secure a sale (STC) within 2 days! We would highly recommend.
Superb professional service from Your Key Move.
Emma · 23 October 2023
Agent replied · 22 October 2024
Dear Emma,
We are very pleased to hear that we have provided you with an excellent service and thank you for taking the time to leave a review.
Making sure that we take the extra time to produce very detailed and quality listings is part of the reason we achieve the best prices for properties whilst achieving sales very quickly.
Kind regards
Your Key Move, Folkestone Estate Agents.
★★★★★ 5/5
GoogleWow, I wish I heard about these people before! Phoned them up and what they were offering sounded fantastic. Incredibly friendly. I enquired for my mum to help out because she's bogged down with personal issues and they couldn't have be more informative or knowledgeable in the property area. A real pleasure. I've been on the phone to quite a few agencies and these guys stuck out. Definitely worth looking into!
Harry · 24 October 2019
Agent replied · 22 October 2024
Dear Harry,
Thank you so much for taking the time to leave a review of your experience so far with Your Key Move. If we can be of any further assistance please do get in touch.
Kindest Regards
The sales team
www.yourkeymove.com
Tel:08001930400
★★★★★ 5/5
GoogleYour Key Move have been excellent from start to finish, I would definitely use in the future and will recommend their services to anyone. Carlo always on the ball and contactable, honest and personable. Great estate agents
Vikki · 25 February 2024
Agent replied · 22 October 2024
Dear Vikki,
Thank you for leaving us a review.
We are delighted that we have been able to help you and very much appreciate your recommendations for our agency.
Kind regards
Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleCarlo, David, Suhail and James have been amazing since the start. They have been very quick and efficient with everything from valuations, photos and viewings. They have gone above and beyond to get people in to see my flat and get an offer secured. Very impressed with their services and fees. I'd highly recommend them to anyone looking to sell in Folkestone.PositiveQuality
Cat · 23 October 2021
Agent replied · 22 October 2024
Dear Cat,
We are so happy that we have been able to provide you with a first class service and would like to thank you for choosing Your Key Move.
Kind Regards
Your Key Move Folkestone
★★★★★ 5/5
GoogleUpon instructing Carlo to deal with the sale of my property, he was proactive in all aspects of administration and marketing, providing useful advice to achieve optimum value.
Within 24hrs of instruction, Carlo had achieved the full asking price for my property, going above and beyond to secure the desirable outcome. Thanks so much!!
Matthew · 23 October 2022
Agent replied · 22 October 2024
Dear Mr Boxell,
Thank you for taking the time to leave Folkestone Estate Agents Your Key Move a five star review.
This is definitely what makes all of the hard work we put in every day worth while!
We are absolutely delighted that we were able to sell your property so quickly for you whilst achieving you your desired outcome price wise.
Now to speed through to completion.
Kind Regards
Your Key Move Folkestone Estate Agents
★★★★★ 5/5
GoogleI was enquiring about selling my house with the well known estate agents in folkestone until my brother told me about yourkeymove. I looked them up and couldn’t believe the savings I would make by using them. I’ve had my advert prepared now and have been amazed at how polite and knowledgeable everyone I have spoken to has been. Quite simply amazing guys ...keep up the great work!
Steve · 24 October 2019
Agent replied · 22 October 2024
Dear Steve,
Thank you so much for taking the time to leave us this lovely review.
Customer satisfaction is our main aim and all of the team were delighted when I showed them this review, as its shows us that we are achieving the extremely high standards we all set ourselves every day.
All the best
The Sales Team
YourKeyMove - The 0.1% Estate Agency
★★★★★ 5/5
GoogleWhat can I say........I cannot say enough. What an amazing service provided by both Carlo and James. The professionalism provided by Your Key Move is without a doubt a 5 star service and we highly recommend Your Key Move Estate Agents to anyone who are wishing to sell their house. The calmness, the positive attitude and the keeping in touch was second to none.
Inderjit · 23 October 2020
Agent replied · 22 October 2024
Thank you for your Review . Kind regards . The team @yourkeymove
★★★★★ 5/5
GoogleAmazing service, very friendly and helpful, highly recommend.
Rich · 3 April 2025
Agent replied · 22 April 2025
Dear Richard,
Firstly thank you for taking the time to leave a review.
We are delighted to hear that we provided you with a great service and that you would recommend our services.
All the best,
Kindest Regards
Carlo Martella
Director - Folkestone Estate Agents Your Key Move
★★★★★ 5/5
GoogleVery quick and efficient, friendly to deal with
Marilyn · 1 April 2025
Agent replied · 9 May 2025
Dear Marilyn,
It was my pleasure to be able to help you with your enquiry.
All the very best and please remember we are here for you if you need us again in the future.
Kindest regards,
Carlo Martella
Director - Folkestone estate agents Your Key Move
★★★★★ 5/5
GoogleVery friendly people .They Help you out with everything that you want them to do, you will get the best results from them, and you’ll be a happy customer. Very very recommend
Jenny · 28 February 2024
Agent replied · 24 December 2024
Dear Jenny,
Thank you so much for taking the time to leave us a review.
It was my absolute pleasure to be able to help you with your move last year and thank you for coming back to me for your next move.
Kindest regards
Carlo Martella
Director of Folkestone Estate Agents Your Key Move LTD
★★★★★ 5/5
GoogleVery friendly people .They Help you out with everything that you want them to do, you will get the best results from them, and you’ll be a happy customer. Very very recommend
Jenny · 25 February 2024
Agent replied · 22 October 2024
Dear Jenny,
Thank you so much for taking the time to leave us a review.
It was my absolute pleasure to be able to help you with your move last year and thank you for coming back to me for your next move.
Kindest regards
Carlo Martella
Director of Folkestone Estate Agents Your Key Move LTD
★★★★★ 5/5
GoogleAn incredibly efficient service, going above and beyond to contact me around the clock with information and updates. Would highly recommend this company and will most definitely sell with them again in the future.
James · 23 October 2023
Agent replied · 22 October 2024
Dear James,
We were absolutely delighted to read your review and will be equally delighted to help you in the future with any of your house sales.
Kind regards
Your Key Move
Folkestone Estate Agents
★★★★★ 5/5
GoogleAnother faultless service from YourKeyMove (we are returning clients). Consistent communication, excellent advice in a challenging market and an all round premium experience. Carlo’s dedication is second to none, cannot recommend highly enough.
George · 23 October 2023
Agent replied · 22 October 2024
Dear George,
Thank you so much for taking the time to leave us a review.
We are thrilled to read that we have provided you with a premium experience.
Kind regards
Folkestone Estate Agents Your Key Move
★★★★★ 5/5
GoogleSuch a great experience with such a lovely friendly Estate Agent who definitely know their business. Many Thanks for selling our property!
Fiona · 25 April 2024
Agent replied · 22 October 2024
Dear Fiona,
Thank you so much for taking the time to leave us a review.
It was absolute pleasure to help you sell your property.
We wish you all the very best for the future.
Kindest regards
Carlo
Director of Folkestone & Hawkinge Estate Agents Your Key Move
★★★★★ 5/5
GoogleHad a lovely experience with Carlo! Amazing customer service and will definitely be coming back to him when I’m ready. Thank you!
Giosepina · 25 April 2024
Agent replied · 22 October 2024
Dear Giosepina,
It was my pleasure to help give you the advice you needed and would like to thank you for your lovely review.
Take care and I look forward to speaking with you again soon hopefully.
Kindest regards
Carlo
Director of Folkestone & Hawkinge Estate Agents Your Key Move LTD
★★★★★ 5/5
GoogleCarlo gave me some excellent advice when I was exploring options surrounding my house move, cannot fault him at all. Great company.
Sasha · 25 April 2024
Agent replied · 22 October 2024
Dear Sasha,
Thank you for you for taking the time to leave me a review.
It was my pleasure to have been able to give you my advice on the best ways to prepare your property before going to market.
If I be of any further assistance please don’t hesitate to give me another call.
Kindest regards
Carlo Martella
Folkestone & Hawkinge estate agents Your Key Move
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