Reeds Rains Folkestone reviews in Folkestone and Hythe

★★★★★ 5/5

Trustpilot

Excellent and speedy service

We were in need of placing tenants in our property pretty quickly after a lengthy process after the renovation.Reed Rains followed up with all our questions and concerns promptly and efficiently. They were always on the other end of the phone / email.They have an extremely professional service with viewings; we were always notifyed whenever bookings were taking place.It can be overwhelming to understand the process but everything was explained at each stage and step, with consideration and in depth knowledge of the market.Reed Rains gave us an accurate valuation for the property and did their best to get as close to the original valuation as possible.Highly recommend.

Deborah · 27 May 2022

★★★★★ 5/5

Trustpilot

Consistently professional and great customer focus

I have used Reeds Rains to manage the letting of a property I have owned for a number of years and have always been delighted with the service which all the team provide, under Helen's leadership. When I decided to sell the property I used Reeds Rains for this too and, again, the service was totally professional and consistently excellent from Joe, Lauren and Donna. It's very clear that there is a very strong customer focus combined with a high degree of professionalism within Reeds Rains, or at least in Preston, which makes them a pleasure to deal with.

David · 27 May 2022

★★★★★ 1/5

Trustpilot

Reeds rains...,....lie lie lie

My mum is selling her house with reeds n rains .uk 3 wks on they still haven't but her house online my sister n mum keep phoning emailing to reeds rains just keep saying it be on today or they having problem with the it dept and there is no sign outside house.

Paula · 12 August 2021

★★★★★ 5/5

Trustpilot

We recently had a great experience…

We recently had a great experience purchasing our new home with the ladies at the Bamber Bridge branch. Everyone was extremely helpful and friendly, and made every effort to ensure the purchase moved quickly and smoothly. Alison and Donna in particular were fabulous, and the lady who showed us around the property (who's name unfortunately escapes me) was also lovely to deal with. The ladies here are obviously very caring and passionate about their roles, and I couldn't recommend them highly enough. I might also add that Donna in particular deserves a 'shout out' as although she does not appear to be as visible and front of house as the other ladies, she was the one who put in the majority of the groundwork, and ensured that any concerns were quckly dealt with/resolved, and all the legal arrangements and requirements were completed at the speed of light. Fantastic people to deal with, and as mentioned previously, I could not recommend highly enough. A big thank you to everyone involved.

Gary · 18 May 2022

★★★★★ 5/5

Trustpilot

Reeds Rain Hazel Grove gave excellent…

Reeds Rain Hazel Grove gave excellent service and advise during the whole process ensuring we got the best outcome

MB · 22 July 2024

★★★★★ 4/5

Google

Great support from Adam in particular throughout a lengthy and ultimately successful house search

Tom · 11 October 2024

★★★★★ 4/5

Google

A big thank you for all your help with Mums flat Adam and Jolly

SEYMOUR · 11 October 2024

★★★★★ 5/5

Trustpilot

Great customer service.

Great customer service.Ross and Abbie sold my property within 14 days. Fantastic customer experience

Julie · 10 October 2024

★★★★★ 1/5

Trustpilot

Shambolic excuse for an agent

Shambolic excuse for an agent. Don’t understand why anyone uses them. Fail to return deposits within legislated time period always excuses staff on holiday or sick. Just speak B/S when called all about keeping money in the bank.

Martin · 13 May 2023

★★★★★ 5/5

Trustpilot

Alex visakan

Dear Team, Well Done to all for your Hardwork During the Difficult time. keep up the good work.I will Recommend Your Services to Others,Thanks for your help/Advise in this Matter once Again.Special thanks to Office Manager MR. BeneardGod BlessAlex

Jeganathan · 20 January 2021

★★★★★ 5/5

Trustpilot

Reeds Rains Congleton

We used the team at Congleton for our house move and they were nothing but amazing. From start to finish, rang us when they said they would. Everyone we dealt with there were great especially Victoria.

Stephen · 30 August 2021

★★★★★ 5/5

Trustpilot

Lovely team and experience!

We bought our first home through the Stockton branch. Amy, Sue and the team have been brilliant, they were happy to answer and follow up any questions we had and nothing was too much trouble. Thank you! :)Claire & Chris

Claire · 7 October 2020

★★★★★ 5/5

Trustpilot

REEDS RAINS MACCLESFIELD BRANCH

In the last six months, I have rented and sold a property through Reeds Rains in Macclesfield and I feel that they are the best agent in the area bar none!They are proactive, highly proficient, friendly and will go the extra mile to provide the best service. Special mention must go to James, Zoe, Jaya and Sue who form the excellent sales team who have gone the extra mile to get the best price possible for my property - giving regular feedback and negotiating offers effectively. I would highly recommend the team to anybody looking to sell or rent property.

Karen · 11 April 2022

★★★★★ 5/5

Trustpilot

Reeds Rains - St Helens TEN STARS🌟

Cannot recommend them enough! From start to finish I was completely looked after. Do not listen to other reviews do your research into the agent you use! Do not I repeat DO NOT be fooled with lower fees. You pay for what you get! I've had local agents trying to undervalue my house for tens of thousands of pounds cheaper because they will sell it to their mate or know an investor buying up all the property and wanted me to put it on low to get me a sale. not here. They work for you to get you the best price and offer the best customer service. I was updated regularly, and achieved OVER the asking price. Thank you for all your hard work. Ben ( on behalf of my mum and dad )

Ben · 6 April 2022

★★★★★ 1/5

Trustpilot

Northwich Branch DO NOT DEAL WITH.

I was dealing with Northwich Branch but never again when people say don't trust estate agents they are right the staff at this branch are two faced they tell you yes we do this and the minute your out of the door they have stabbed you in the back.I do not recommend this branch and it's staff at all.

Shah · 30 June 2019

★★★★★ 5/5

Google

All aspects of our sale were handled professionally and swiftly by the team at Reeds Rains in Folkestone. I highly recommend them to anyone wishing to buy or sell their property!

Kevin · 26 October 2023

★★★★★ 1/5

Trustpilot

If I could give a zero, I would.

If I could give a zero, I would. Horrible experience.

Amparo · 2 December 2025

★★★★★ 5/5

Trustpilot

Hyde Branch: Fantastic

RR were the EA for our onwards purchase.Wendy and Gaynor were great, they handled our case with diligence and made us feel very valued. They were always extremely quick to act on requests.Would happily recommend them.

Richard · 6 July 2021

★★★★★ 5/5

Google

We sold our house through Reed Rains Folkestone, Stephen and his team were highly open and engaged throughout the process, keeping us updated at all times and chasing actions to keep the purchase moving smoothly. Thank you Stephen .

Robert · 26 October 2020

★★★★★ 4/5

Trustpilot

We had one or two earlier issues trying…

We had one or two earlier issues trying to get the fuse cupboard in our house fixed, but I don't think Reeds Rains can really be blamed for those - the lettings team by and large were easy to reach and did make an effort to reach out to us to check our issues were resolved. Unfortunately, it did take a fair few calls to finally get the cupboard fixed, as there seemed to be a lapse in communication somewhere between ourselves, Reeds Rains and the individual they were asking to come and carry out the repairs.Overall, good service, helpful staff, just requiring an occasional chase-up

Henry · 24 February 2022

★★★★★ 5/5

Trustpilot

Amazing service and staff at Reeds Rains Morley branch

My girlfriend and I met Niamh Titterington at a property we had arranged to view. She was prompt and immediately polite, approachable and knowledgeable, answering any questions/queries we had. The experience was made a happy and relaxed one, due to her friendly manner. Reeds Rains has been an excellent estate agents to deal with - so helpful and the best service we have had by far (and we’ve dealt with many over the years!). We thank you greatly, keep up the good work.

Jamie · 21 February 2022

★★★★★ 5/5

Trustpilot

Reeds Rains Cleckheaton

We have just used Reeds Rains Cleckheaton for the sale of our property as they were the agents for the home we are buying. We were very impressed with the service we have been given and nothing has been too much trouble for Jess and Jon Jo when dealing with any queries and arranging extra visits for measuring up etc. which you would struggle to find with other (so called) sell your home online for free companies. I could not recommend them highly enough.

Stuart · 21 February 2022

★★★★★ 5/5

Trustpilot

My new property.

I've just got my new property through reeds rains and they are absolutely amazing dealt with everything I needed there and then. Sorted all of my documents as soon as possible and got me in my property in the quickest time possible.. Sam who dealt with me is an absolute god send.. Thank you for relieving my stress..

Charlie · 13 September 2019

★★★★★ 5/5

Trustpilot

Hayley Hughes and the Reeds Rains team…

Hayley Hughes and the Reeds Rains team at the St. Helens branch have been superb in helping me to sort out a rental property I have in the St. Helens area. After being messed around by a tennant and an 'unhelpful letting agent in the local area' I can't believe how much their professionalism has put another local letting agent to shame. I wish I'd been with them years ago, and would urge serious landlords to stop wasting time and money on other letting agents. Although landlords may consider the costs to be slightly higher and think they are saving money in my opinion, Reeds Rains offer great value for money, also, their insurance cover for landlords including legal cover by arc legal has saved me a lot of hassle, and been very helpful in responding and recovering money owed, again, very well worth the initial amount paid!by going to lesser letting agents EXCELLENT.

Marianne · 10 February 2022