Trusted Agent profile · Folkestone and Hythe

Anvalis Folkestone and Hythe reviews

3.5

★★★★★ Good

2,632 reviews across 2 platforms

Turketel Road, Folkestone, CT20 2PA, Folkestone and Hythe, CT20 2PA

Anvalis's office in Folkestone and Hythe, at Turketel Road, is rated 3.5 out of 5 across 2,632 reviews on two platforms, including 104 Google reviews rated 4.4. See how it compares with other estate agents in Folkestone and Hythe.

Google logo

4.4 / 5

104

Reviews on Google

This office

Trustpilot logo

2,528

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Folkestone and Hythe office, from every platform, shown as written. First names only.

1/5

Trustpilot

When you apply for properties they…

When you apply for properties they either do not contact you or they have already been allocated most are old posts.

Jacqueline · 25 October 2021

Agent replied · 26 December 2024

Hi Jacqueline,Thanks for taking the time to leave us a review and we're really sorry to hear about your negative experience with some of the estate agents who advertise on our portal.If the agents you tried to contact don't reply within 3 business days, we recommend that you call them on the number displayed next to their branch in the ‘Find agents’ section of our site.Also, all of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure that all information on our site is as comprehensive and accurate as possible. If you do see any other listings which are no longer available, you can report them to us easily by following the steps outlined in this Help Centre article: https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Google

Excellent service from everyone highly recommended sold and bought with them can't thank them enough for all their support and help

Shaun · 25 October 2021

Agent replied · 24 October 2024

Thank you so much for your kind words! We're thrilled to hear you had a positive experience with us. We look forward to helping you again in the future!

4/5

Trustpilot

House hunting…

Good way to find houses that you are interested in to view / buy

Kerry · 4 October 2022

Agent replied · 26 December 2024

Hi Kerry,Thank you very much for leaving us a 4 star review. It is great to hear how pleased you are with our site. We hope we'll continue to help you with all things property related.If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/ All the best!Many thanks,Zoopla Support

3/5

Trustpilot

my search preferences

I do not seem able to refine my property searches, in geographical areas, and type of houses, request a garage etc.

Mab56 · 23 October 2021

Agent replied · 26 December 2024

Hi,Thank you so much for taking the time to leave us your feedback and we're sorry to hear you're having issues when filtering for the right property on our site. You can further refine your property search in the ‘For sale’ or ‘To rent’ listings by using the keywords filter to search for properties that include specific words, such as garage. You can search for exact phrases using quotation marks such as "detached house"; to exclude a term you can prefix it with ‘-’ for example -flat; -retirement; -shared; etc..Here is a Help Centre article that will guide you through filtering for specific properties by step depending on the device you choose to use:https://help.zoopla.co.uk/hc/en-gb/articles/360006068617We also have a large database of qualified agents who can help you find a suitable property, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/Should you require any further help from us or if you wish to contact us directly with your feedback, be sure you visit our Help Centre too where you will find numerous articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

Fantastic service

Fantastic service. Liz Humphries (Alnwick) is brilliant at her job. The whole experience has been a joy, non intrusive and simply efficient. Thank you!

Allison · 24 March 2021

Agent replied · 26 December 2024

Hi Allison,Many thanks for your 5 star review. It's great to hear that you've received such great service! We hope we continue to help and support you in all things property related. If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

Love this app as it let's me know as…

Love this app as it let's me know as soon as new for sales come up in the area I want.

Mrs · 20 October 2021

Agent replied · 26 December 2024

Many thanks for your review. We're very pleased to hear that you like the app and the alerts are giving you some great results.If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

5/5

Trustpilot

Great Web site with friendly to use…

Great Web site with friendly to use filters except if you can give Privilege to select the availability datesBest regards Husain

Customer · 20 October 2021

Agent replied · 26 December 2024

Hi Husain,Many thanks for your 5 star review. We're very happy to hear you have had a great experience using our website and we hope Zoopla continues to be useful for you in all things property related.We're always working on new features and improvements for our site. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. If you ever need any assistance or wish to contact us directly with your feedback, you may do so via our designated Help Centre:https://support.zoopla.co.uk/Wishing you all the best!Many thanks,Zoopla Support

1/5

Trustpilot

Lack of property

Would possibly be ok if they had any properties in our area or price tag,but there's nothing so for us its a one star.

CJP · 16 March 2021

Agent replied · 26 December 2024

Hi, Thank you so much for taking the time to leave us your feedback and we're sorry to hear you haven't found your dream home yet!Here is a help centre article showing you step by step how to complete a residential property search in just a few taps on your preferred device:https://help.zoopla.co.uk/hc/en-gb/articles/360006034517We also have a large database of qualified agents who can help you with your property search, their details can be found in the ‘Find agents’ section of our website:http://www.zoopla.co.uk/find-agents/If there's anything we can do to help you, be sure to visit our Help Centre where you may find many useful articles for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

5/5

Trustpilot

Hi Was very impressed with all the help…Inspirational

Hi Was very impressed with all the help you collectively offered me and look forward to narrowing my search with your future assistance.Kind Regards John.Future

John · 8 December 2020

Agent replied · 26 December 2024

Hi John,Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a great experience with our site so far, and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

4/5

Trustpilot

A really informative website

A really informative website which allows you to set up an alert for similar available properties of your choice.

Yemi · 1 February 2022

Agent replied · 26 December 2024

Hi Yemi,Thank you very much for leaving us a four star review. It is great to hear how pleased you are with our website and the property alerts you have been receiving. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

All good excepting where I’m looking and that’s Plymouth

All good excepting where I’m looking. I only want notifications on places in Plymouth and surrounding areas NOT the whole of England!

Kristina · 1 August 2021

Agent replied · 26 December 2024

Hi Kristina,Thank you so much for taking the time to leave us your feedback.We'd like to help you manage your property alerts and we'll DM you shortly with more information.Many thanks,Zoopla Support

2/5

Trustpilot

I have been mailing the agents…

I have been mailing the agents consistently but hardly few reply and then there is no further conversation. It leaves me very vague and puzzled.

Pooja · 4 December 2020

Agent replied · 26 December 2024

Hi Pooja,Thank you for leaving us this review and we're really sorry to hear that you've had a bad experience with agents on our website.If the agents you contacted haven't replied within 3 business days, we recommend you call them on the number displayed next to the agent branch in the 'Find agents' section of our website.If you ever need any assistance or wish to contact us directly regarding this matter, you may do so via our designated Help Centre:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Alerts of the most recent properties…all good

Alerts of the most recent properties are coming by email as requested and most of them are exacting to my preferred properties and budget

Parker · 21 February 2021

Agent replied · 26 December 2024

Hi Parker,Thanks for leaving us a 4 star review. We're really glad to hear you have had a good experience with our site and property alerts. We also hope Zoopla continues to be useful for you in all things property related. Be sure to visit our Discover section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

2/5

Trustpilot

Lacking information

When looking for properties for sale it's disappointing as there is no street view. Will use other property search sites as they give more information

Alex · 24 November 2020

Agent replied · 26 December 2024

Hi Alex, Many thanks for your review and for sharing your feedback with us. We're really sorry to hear about the struggles you are experiencing with the lack of streetview.We are also in the process of redesigning our maps experience and are aiming to provide an improved maps experience soon. We appreciate your patience with this.Should you require any further assistance from us, please visit our Help Centre where you can find a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

I am very happy and impressed by the…

I am very happy and impressed by the well designed website. It has user friendly interface also the navigation is very smooth.

Likambale · 14 July 2021

Agent replied · 26 December 2024

Hi Likambale, Thanks so much for leaving us a 5 star review. We're very happy to hear you have had a great experience using our website and you find it user friendly. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners and property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

Absolutely a good platform to search property

Provide detailed and comprehensive info for people whom want to buy or rent the property. Easy to use and fast response! Recommend!

Ahmed · 14 July 2021

Agent replied · 26 December 2024

Hi Ahmed, Thank you very much for leaving us a 5 star review. It is fantastic to hear you like the service you received. We hope we'll continue to help you with all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If you ever need any assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre where you may find many useful articles for home owners and property seekers:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

1/5

Trustpilot

Zoopla sends me the same nonsense…

Zoopla sends me the same nonsense emails on and on ......that's really annoying.Every single email I open is same ...it's happening everyday.

Reza · 14 July 2021

Agent replied · 26 December 2024

Hi Reza, Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.We'd like to discuss this further with you and we'll DM you shortly for more information.Many thanks,Zoopla Support

5/5

Trustpilot

I really like zoopla because all the…

I really like zoopla because all the property news in regards of going up and down is absolutely spot on .Many thanks.

Ashvinbissendary · 10 July 2021

Agent replied · 26 December 2024

Hi, Many thanks for your 5 star review. It is great to hear happy you are with our site and property news and we hope we'll continue to help you with all things property related.Should you require any support from us, be sure you visit our Help Centre too where you may find numerous articles designed for property seekers & home owners:https://help.zoopla.co.uk/All the best!Many thanks,Zoopla Support

5/5

Trustpilot

A good selection of properties being…

A good selection of properties being sent to meunfortunately I haven’t seen anything that i like yetkeep them coming

Alexandra · 13 January 2022

Agent replied · 26 December 2024

Hi Alexandra,Thanks so much for leaving us a 5 star review and for your valuable feedback. We're happy to hear you like our property alerts and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our 'News and guides' section for more information and additional guidance:https://www.zoopla.co.uk/discover/If there's anything else we can do to help you, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

1/5

Trustpilot

leaves houses on its platform…

leaves houses on its platform constantly that are no longer available. nothing i have tried to book is ever available

Sam · 17 November 2021

Agent replied · 26 December 2024

Hi SamThanks for leaving us a review and we're really sorry to hear you feel this way about our app.All the for sale/to rent information on Zoopla is provided to us by the estate agents advertising the properties. When the status of their properties changes to ‘sold’ or 'let', we request they mark the property as ‘Sold STC’ or 'Let agreed' on Zoopla if this is the case, but unfortunately, it seems sometimes this is not always done immediately resulting in our users finding listings in search results they did not expect.Our aim is to ensure that all information on our site is as comprehensive and accurate as possible so next time you see this it would be very helpful if you could select the ‘report listing’ option to allow us to investigate the issue further with the agent advertising the property. Here is a Help Centre article that will guide you how to do it step by step:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://support.zoopla.co.uk/Many thanks,Zoopla Support

5/5

Trustpilot

So far so good

So far so good, very informative and user friendly.We are about to auction our property so we continue to survey what is available.

Barrie · 23 April 2021

Agent replied · 26 December 2024

Hi Barrie, Thanks so much for leaving us a 5 star review. We're really glad to hear you have had a good experience with our site and the services we offer. We hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/Should you require any further help from us, be sure you visit our Help Centre too where you may find numerous articles designed for home owners:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

I have a gripe with all sites.

I have a gripe with all sites.As you all leave properties on show well past the time they were put up and then let.

Guest · 30 January 2021

Agent replied · 26 December 2024

Hi,Thanks for taking the time to leave us a review and we're sorry to hear about your negative experience.All of the homes advertised on Zoopla are listed by registered estate agents who are subject to our terms and conditions and code of conduct, and our aim is to ensure our site is as up to date and accurate as possible. Should you see any other listings which you believe are no longer available, you can report them to us easily by following the steps outlined in this article:https://help.zoopla.co.uk/hc/en-gb/articles/360006033017Alternatively, you may call the agent on the number displayed on the listing and ask to speak with their branch manager directly.Should you require any further help from us, be sure you visit our Help Centre too:https://help.zoopla.co.uk/Many thanks,Zoopla Support

2/5

Trustpilot

Why do Zoopla only show sold prices for…

Why do Zoopla only show sold prices for one side of the street

Michael · 18 October 2022

Agent replied · 26 December 2024

Hi Michael,Thank you so much for taking the time to leave us your feedback.The sold house price information for this property is supplied to us by the Land Registry as a matter of public record.Please see below:http://landregistry.data.gov.uk/app/ppd/If you wish to check the information they hold and update any missing or incorrect details, we suggest you get in touch with them directly via the following site:https://www.gov.uk/government/organisations/land-registryIf there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Many thanks,Zoopla Support

4/5

Trustpilot

Good information provided

Good information provided. Unfortunately I will only come to UK after June. And seems the agent not interested in oversea buyers. Bad luck

Mr · 18 April 2021

Agent replied · 26 December 2024

Hi Mr Tong, Thanks so much for leaving us a 4 star review. We're happy to hear you like our site and we hope Zoopla continues to be useful for you in all things property related. Be sure to visit our News and guides section for more information and additional guidance:https://www.zoopla.co.uk/discover/We also have a large database of qualified agents who can help you, their details can be found in the ‘Find agents’ section of our website: http://www.zoopla.co.uk/find-agents/If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:https://help.zoopla.co.uk/Happy home hunting!Many thanks,Zoopla Support

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