Every review we hold for the Flint office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe rent a property from them and the property is in need of repair, which is expected of an oldd house, however they are none responsive to anything I call them and their always busy and never call back email them and never respond back, ive been without a shower now since the 28th of june and apparently its not a priority as we have a bath even though water was coming through my kitchen light, I have no doubt that any of the issues have been reported to the landlord, Dave the maintenance guy is so good even came out to us on his day of as I was never given an emergency number, I would not recommend using them for sales or rentedNegativeResponsiveness, Professionalism
Michelle · 25 August 2020
★★★★★ 5/5
GoogleBrilliant service from R & R … the sales team worked tirelessly liaising with my buyer & solicitors to expedite completion. Wouldn’t hesitate to recommend.
5 🌟 . …
Christine · 27 January 2025
★★★★★ 5/5
GoogleRachel was fantastic all the way through our buying process, very communicative and professional. Really helpful ! Thanks again !PositiveResponsiveness, Quality, Professionalism
Natalie · 25 August 2021
★★★★★ 1/5
GoogleAbsolutely horrendous, ignorant company. If you are a tenant or a home owner looking to rent then STAY CLEAR. A shame because the landlord was lovely but Reid and Roberts refuse to give their details to us and let the house come to rack and ruin. This was multiple members of staff as well as the owner. Use at your own risk.
J · 31 May 2022
★★★★★ 5/5
TrustpilotJulie & Rachel at the flint branch were…
Julie & Rachel at the flint branch were magical - from arranging to view to getting the keys! Went so well thanks to these guys! Thanks again, Jenny
Jenny · 3 September 2024
★★★★★ 5/5
TrustpilotJulie & Rachel at the flint branch were…
Julie & Rachel at the flint branch were magical - from arranging to view to getting the keys! Went so well thanks to these guys! Thanks again, Jenny
Jenny · 3 September 2024
★★★★★ 1/5
TrustpilotVery unhelpful compared to other local…
Very unhelpful compared to other local estate agents.
Customer · 30 May 2025
★★★★★ 1/5
GoogleFound a perfect place for my retired step dad and mum that are planning to move over from france but because of there policy of seeing the people before they can say yes we said we could Skype them and bring passports in but this wasn't good enough this is the only estate agents that were like this very poor
Mark · 31 May 2020
★★★★★ 5/5
GoogleAmazing service all round during the sale of my house. From initial engagement to completion, both Julie and Morgan have been very helpful, notifying me of important events and offering their expert advice when needed.
Can't recommend enough. Thank you.
Richard · 3 October 2022
★★★★★ 5/5
GoogleFound us a property, just right for our needs. Fantastic Service nothing was too much bother. Top draw.
Customer · 14 April 2024
★★★★★ 5/5
GoogleGreat team. Always very helpful.
Richard · 14 April 2024
★★★★★ 1/5
GoogleReally poor service and communication from start to finish
Zoe · 1 June 2019
Agent replied · 31 May 2023
Thank you for your feedback Zoe.
We take customer feedback very seriously and we will be looking into your service very closely in our monthly meeting.
All the best Reid and Roberts
★★★★★ 5/5
Trustpilot5* customer service.
1 · 29 February 2024
★★★★★ 1/5
GoogleOnly past this place
Colin · 1 June 2019
Agent replied · 31 May 2023
Hi Colin
Thank you for taking the time to review our family owned page.
If you could please give a reason behind your 1 star from walking passed our office on the high street, we would really appreciate it.
We take customer feedback very seriously and take all comments into management meetings for our monthly customer service improvements.
We look forward to receiving your response. Thanks Reid and Roberts Independent Estate Agents
★★★★★ 5/5
GoogleExcellent service during covid ,kept me informed and dealt with any issues straight away .thankyou so much Louise julie and Rachel. I would highly recommend them 👏👏PositiveProfessionalism
Elaine · 25 August 2021
★★★★★ 5/5
Googleusing for house sale. never used estate agent services but good friendly family service.
Ray · 31 May 2022
★★★★★ 5/5
GoogleGreat people to deal with good communication from the team.
Teifion · 31 May 2022
★★★★★ 2/5
GoogleDifficult to get in touch with
F · 2 November 2022
★★★★★ 1/5
GoogleThey will rob you blindNegativeResponsiveness, Quality, Professionalism
Chris · 25 August 2020
★★★★★ 5/5
GoogleExcellent customer service. Always ready to answer questions. Very professional.
Brian · 1 June 2018
★★★★★ 5/5
Trustpilot⭐⭐⭐⭐⭐ excellent estate agents
⭐⭐⭐⭐⭐
Hayley · 12 June 2025
★★★★★ 5/5
GoogleRating only, no written review.
Chris · 14 April 2025
★★★★★ 1/5
GoogleRating only, no written review.
Tracie · 16 January 2025
★★★★★ 1/5
GoogleRating only, no written review.
Jackie · 31 May 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
