5/5
Extremely pleased with the service at Robertson’s. We dealt with Simon who made the transition easy for everyone all round. The service offered was friendly and professional. Local knowledge in the area has been invaluable.

Trusted Agent profile
Verified
★★★★★
140 reviews across 1 platform
Swains House, Swains Lane, Flackwell Heath HP10 9BN
Part of Robertsons Estate Agents, see every office.
Robertsons Estate Agents's Flackwell Heath office at Swains House is rated 4.9 out of 5 across 140 reviews on 1 platform, including 140 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Flackwell Heath office, from every platform, shown as written. First names only.
5/5
Extremely pleased with the service at Robertson’s. We dealt with Simon who made the transition easy for everyone all round. The service offered was friendly and professional. Local knowledge in the area has been invaluable.
5/5
We've just completed on the sale of our home in High Wycombe (to buy oop north!), and we would just like to say what an absolute delight it has been to work with James. It wasn't easy selling our place, and we'd previously had it on the market with a different estate agents, who, for months, had seemingly put in very little effort in marketing our property, and, surprise, surprise we had very little interest / enquiries. As soon as we switched to James at Robertsons, it was a completely different story. James worked his socks off, getting a wide range of interest, and communicating with us at every possible stage. Nothing was too much for him, and we were so impressed with his energy and determination to get us a buyer. Despite the challenging market, James got us a buyer, and continued to work hard to get us through to completion. Could not recommend him and Robertsons highly enough. Worth absolutely every penny... and I'm sure not many people say that about their Estate Agents!
5/5
We have just sold our house and bought another house through James at Robertsons. James really does go the extra mile for all his clients. He did all the viewings of our house himself, which I thought was fantastic and not something I’ve ever experienced with other estate agents. His communication is also always excellent. Moving house is so stressful (this was no different!) but James really did make it all as easy as possible! Would thoroughly recommend using him
5/5
We have just sold our house and bought another house through James at Robertsons. James really does go the extra mile for all his clients. He did all the viewings of our house himself, which I thought was fantastic and not something I’ve ever experienced with other estate agents. His communication is also always excellent. Moving house is so stressful (this was no different!) but James really did make it all as easy as possible! Would thoroughly recommend using him
5/5
Very happy with Robertson's and our estate agent Jacqui. They went above and beyond what I expected and we received a far better service than the larger national companies. Would highly recommend. Always available, knowledgeable and very friendly and supportive
5/5
Robertsons are excellent. They put their customers first, they know their market and they are extremely professional. James Donald is the best of the best, an absolute delight to work with.
5/5
Great service from Jacqui in the Flackwell Heath branch, attentive but not too intrusive. Pitched our property at the right value and to the right buyers. We would use again.
5/5
My husband and I had the best experience with James Donald from Robertsons Estate Agents. James is so professional, helpful and made the whole process so smooth for us!
5/5
James and the team at Robertsons are top class. No hesitation in recommending them in the future to anyone looking to buy or sell. Great advice. Great service. 5 Stars.
5/5
We were recommended to contact David at Robertsons after a very disappointing experience with another agent. Right from the start David and colleagues organised beautiful photos, and marketed the house swiftly. We found excellent buyers straight away. David’s excellent professionalism really oiled the machinery and kept a brilliant dialogue between all parties, meaning that exchange and completion happened in almost record time. I would DEFINITELY use again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Steve at Robertsons in Bourne End provided a thoroughly professional and responsive service in selling our property. The pricing was clear, he provided prospective buyers for our property quickly and helped us choose the best fit for us at a great house price. He also helped navigate the bumps in the road that inevitably happen during the buying/selling process.
5/5
I would highly recommend Robertson's Estate Agents to anybody! A fantastic company and a fantastic team of people. Don't look anywhere else!PositiveResponsiveness, Quality, Professionalism, Value
5/5
We were recommended to contact David at Robertsons after a very disappointing experience with another agent. Right from the start David and colleagues organised beautiful photos, and marketed the house swiftly. We found excellent buyers straight away. David’s excellent professionalism really oiled the machinery and kept a brilliant dialogue between all parties, meaning that exchange and completion happened in almost record time. I would DEFINITELY use again.
5/5
Exceptional customer service, professional, courteous and total attention to detail-this is what an estate agent should be like! Recommend Simon and his team without hesitation.
5/5
We instructed James to sell our property based on a viewing he took us on one Sunday. It proved to be an excellent decision. the way he operates is a refreshing change to your standard estate agent - he is extremely flexible, always happy to take calls/respond to emails and helps make the overall move as easy as possible. Would definitely recommend you speak to him before others....
5/5
I have recently bought a house through Robertsons and I'm so impressed. James provides such a refreshing approach and eases what is quite a stressful process. He investigated and answered every possible enquiry I had in a timely fashion, always getting the balance right between a personalised & professional service. I would recommend him (them) every time.
5/5
Brilliant help for Yasmin and Luca
5/5
Staff are friendly and helpful
5/5
James and Robertson's have been fantastic in the sale of a house. I chose Robertson's as I believed James would be responsive and communicate well and I wasn't wrong, he owned everything and kept me in the loop. I wouldn't hesitate in recommending James and Robertson's
5/5
We recently purchased a house through James at Robertsons and he was absolutely fantastic from start to finish. He constantly kept us informed on the status of the transaction. We could always get hold of him when needing to speak with …
5/5
Bought and sold through Robertsons, they were a pleasure to deal with. All of the team were warm and very helpful. They are the positively the best estate agent in Flackwell Heath due to their knowledge of the local market and commitment to their customers.
5/5
James at Robertsons is highly professional, helped us significantly during our house purchase recently. He has done a great job especially during communication between multiple parties, and solved issues in a very professional manner. Highly recommended.
5/5
Does exactly what it says on the tin. Sold subject to stc in 2hrs. Can't thank them enough for their friendly and utterly professional approach. Thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value
5/5
James at Robertsons is highly professional, helped us significantly during our house purchase recently. He has done a great job especially during communication between multiple parties, and solved issues in a very professional manner. Highly recommended.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robertsons Estate Agents's Flackwell Heath office has 140 reviews across 1 platform: 140 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Robertsons Estate Agents is rated 4.9 out of 5 across all 140 reviews, and 4.9 out of 5 on Google from 140 reviews, checked 9 October 2026.
Robertsons Estate Agents, Swains House, Swains Lane, Flackwell Heath HP10 9BN.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.