17 reviews from landlords, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents LandlordThe best choice...
Like most first time landlords, I was really worried when I rented out my flat for the first time a year ago. I made the right choice to appoint Martyn Gerrard as letting and management agent while I live and work abroad. Not only did they find me the right tenants for my flat in a very short time, my property manager, Ellena, has put all my worries to rest by looking after the flat like her own. She is very friendly, sincere and strikes the right balance in keeping both parties happy. I am glad Ellena is looking after my property and would recommend both her and Martyn Gerrard very highly to any landlord. - Asifur
Asifur · 28 August 2018
★★★★★ 5/5
View Agents LandlordExcellent Service
Diana has been very helpful, friendly and efficient with the management of my letting. She goes above and beyond to make sure everything runs smoothly, nothing is too much trouble. I feel very reassured that my letting is in good hands.
Allison · 27 January 2017
Agent replied · 27 January 2017
Thank you very much for your kind words, It is a pleasure assisting you
★★★★★ 5/5
View Agents LandlordGreat, Knowledgable Property Leasing Manager
Ellena gave us wonderful service, providing knowledgable details on how to proceed with difficult tenants. She was able to coordinate all our needs-- from tenant move-in to tenant move-out-- even as we were "absentee landlords" located in the USA. She has been a great contact for even the smallest 'land lording" question, and been a great liaison between us, as property owners, and our tenants.
Jeffrey · 13 July 2017
★★★★★ 5/5
View Agents LandlordResponsive, thorough and courteous - Vanessa is a real asset.
I've had the pleasure of working with Vanessa for a little over 7 months. For the first time I feel like I have a managing agent who really works with the interests of both tenants and landlord in mind. Potentially tricky situations have been handled sensitively and I've every confidence that my property is in the best possible hands.
Gareth · 9 July 2017
★★★★★ 5/5
View Agents LandlordLeanne Sangster
Leanne and her team are very professional, responsible and friendly folks to work with. I appreciate their diligence and cooperation. I would certainly recommend them.
J.A · 10 July 2015
Agent replied · 18 August 2015
Thank you for your kind words JA. We really appreciate it. Hope you enjoyed celebrating Singapore's 50th year of independence :)
★★★★★ 5/5
View Agents LandlordProfessional and responsive
Guler deals with all queries from our tenants and ourselves in a responsive manner and has arranged various maintenance work over the period she has been looking after our property. Key for us is to have matters dealt with promptly and efficiently, with good regular communication on any outstanding issues - Guler fulfills this requirement.
Helen · 10 February 2018
★★★★★ 5/5
View Agents LandlordGreat agent
Dealing with Ellena is great. She has been very responsive to my requests and helpful. Recently I had a dispute with a former tenant over check-out costs; Ellena was very helpful throughout, clearly explaining the situation to me, keeping me informed and looking out for my interests.
Pete · 7 January 2018
★★★★★ 5/5
View Agents LandlordGuler has been my main contact at Martyn Gerrard for several months now and I have found her to be very professional.
Whether it has been to schedule contractors for maintenance, or to organise quotes, she has been very communicative. It is much appreciated!
Lorenzo · 1 September 2017
★★★★★ 5/5
View Agents LandlordAn agent that does what she says she will
Every email over the period of several weeks had a reply by the latest the following day with the actions that had been taken. Diana was also pro-active at recommending works etc. to be done.
Rod · 25 February 2017
★★★★★ 5/5
View Agents LandlordManagement
Guler, has looked after my letting and dealt with a very difficult tennant, to relieve me , of dealing with them. I have the utmost confidence in her,
Gerald · 14 July 2017
★★★★★ 5/5
View Agents LandlordThe Best
Always exceptionally fast to respond and to get things done. 25 years of letting properties and Diana is by far the best agent I have dealt with.
John · 24 February 2017
★★★★★ 5/5
View Agents LandlordTop-Quality Service
Vanessa has been very helpful, dealing promptly and efficiently with any enquiries from the tenant or myself. Thanks for a great service
Peter · 5 January 2018
★★★★★ 4/5
View Agents LandlordVanessa is polite, professional and efficient in helping sort out issues with my flat.
Josephine · 16 November 2017
★★★★★ 5/5
View Agents LandlordI found guler very professional, polite, and friendly. an asset to martyn gerrard and to the industry. keep up the good work.
Paul · 2 August 2017
★★★★★ 5/5
View Agents LandlordEfficent and helpful
Understands the Landlords needs and is helpful to the Tennant too.
Thank you
Anonymous · 17 November 2017
★★★★★ 5/5
View Agents Landlordtest
Test · 23 November 2017
★★★★★ 5/5
View Agents Landlordvery happy with MG over a 15 years
Rating only, no written review.
Jason · 25 July 2015
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.