Every review we hold for the Filton office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHow helpful Ocean is and they always do what they say they are going to do, whether it’s call back or email with updates
I started my journey with Jack at Ocean, who was polite, friendly and professional at all times. Then Paul the Manager took over and he kept me informed of any updates and was always happy to go through anything I wasn’t sure of. Very polite and professional too.
Beverley · 27 February 2024
★★★★★ 5/5
TrustpilotLess Stress with Ocean
The friendly, helpful and efficient staff, who kept us informed throughout the process of selling our property, made what is a stressful situation, much easier to cope with. Thank u to all at Ocean Estate Agents
Trish · 1 October 2024
★★★★★ 5/5
TrustpilotGreat service
Keith has handled our account both professionally and personally. He has been very clear in talking us through all of the details and is a top bloke. I would recommend him to anyone considering renting out their property.
Jack · 29 August 2024
★★★★★ 5/5
TrustpilotHighly professional and efficient…
Highly professional and efficient service from the very start of the process. The friendly team at Ocean have gone above and beyond, helping at every juncture. Thanks in particular to Will Jenkins for his kindness and great communication. I thoroughly recommend Ocean if you’re looking for your next home.
Consumer · 30 January 2024
★★★★★ 5/5
TrustpilotHighly professional, prompt and courteous.
Ocean gave us free advice which helped us get our mortgage sorted. Then our solicitor - also through Ocean - helped us through the process of buying our first house and kept us informed about everything that was happening. The staff were all highly professional, prompt and courteous. Thank you, Ocean!
Tim · 9 December 2023
★★★★★ 5/5
TrustpilotAlways available and willing to help.
Always responded quickly to phone calls and emails, were always willing to do whatever was requested to make the sale easier, particularly as I was selling at a distance. Professional throughout.
Margaret · 5 December 2024
★★★★★ 5/5
TrustpilotCharlie was friendly and helpful.
Charlie was friendly and helpful.He was very knowledgeable about my application.
Georgia · 8 May 2023
★★★★★ 5/5
TrustpilotExcellent service from Ocean
We bought a buy to let flat through Ocean and the service from start to finish was excellent. The team were always very responsive and incredibly helpful. Following the purchase it made sense to also use Ocean’s Lettings department to find tenants and once again the team made everything so easy and straightforward. Thank you so much Ocean!
Nicky · 4 June 2023
★★★★★ 5/5
TrustpilotGreat professional and friendly sales team.
Great professional team handling the sale of my house. Great communication at all stages with online access for updates. Very helpful in resolving the issues which arose in the process . Can’t speak highly enough of the friendly entire team looking after my sale. Would definitely recommend to others.
Antoni · 17 January 2024
★★★★★ 5/5
TrustpilotGood service
I was impressed by the work of Lily in helping us secure our tenancy and the work of Laura in ensuring that our move-in went smoothly. Both gave quick and clear replies to any questions I had.
Louis · 30 August 2024
★★★★★ 5/5
TrustpilotExcellent service
Excellent service provided by all at Ocean - notably Abu, Hema and Laura. I really appreciated how well i was supported with the letting of my flat - great communication and a lovely tenant was found quickly. Very pleased.
Kausar · 23 July 2024
★★★★★ 5/5
TrustpilotMoving house is a stressful…
Moving house is a stressful experience...the team at Oceans helped to reduce our stress levels with their professionalism, knowledge and consideration.Having had some negative experiences in the past with estate agents, it was refreshing to have a positive one at last.If I was ever mad enough to go through this again...you'll find me knocking on Ocean's door
Martin · 16 June 2023
★★★★★ 1/5
TrustpilotMis-sold my flat
Mis-sold my flat. They told me my lease length was a lot longer than it was in my lease contract. Quite a lot of other information was incorrectly presented by the estate agent too. Will be wary of them in the future.
AB · 25 May 2024
★★★★★ 4/5
GoogleThank you very much for today's tour and detailed introduction. I'm truly impressed by your professionalism and patience. Although I'm currently not interested in this property, I really appreciate your time and effort. Looking forward to the opportunity to work with you again.
Best regards,
Joby · 27 March 2024
★★★★★ 5/5
TrustpilotLetting experience.
Very efficient and diligent un obtaining, reccomending and vetting tenants for my property.Kept well informed at all tmes and alays available for any queries.My thanks and appreciation for his competent and professional service in the participation in arranging this tenancy.
Michael · 24 June 2024
★★★★★ 5/5
TrustpilotExceptional service from start to…
Exceptional service from start to finish! Wouldn't have considered anyone else to sell our property. Great staff.We also used Ocean Property lawyers and were very pleased with the service.
Michelle · 17 December 2024
★★★★★ 5/5
TrustpilotVery good service
Ocean lettings have been excellent at managing my property for around 11 years now. They assist with all aspects as needed, which is super helpful when living in another city to the property. Ocean have also assisted with related issues, like mortgages and sales when needed. Mirela Fedor manages my property and is very efficient at dealing with issues and responding to queries so that things get resolved.
Sarah · 2 April 2022
★★★★★ 5/5
TrustpilotTheir commitment to customer…
Their commitment to customer satisfaction is truly commendable. From the first meeting to completion, their team displayed professionalism and a genuine desire to meet our needs. I couldn't be happier with the results. Trustworthy, efficient, and a pleasure to work with, I highly recommend their services.
Kristian · 2 February 2024
★★★★★ 5/5
TrustpilotGreat team
The moving process for us was unfortunately a very long one but all the staff at ocean were great throughout. They kept us informed at every stage and it really felt like they were trying their hardest for us. They’re a great team!
Customer · 20 April 2024
★★★★★ 5/5
TrustpilotOceans Property Lawyers
Oceans Property Lawyers (specifically Victoria and Claire) were fantastic in assisting me with a Buy To Let Mortgage. Very professional and always at hand to help via email or phone. I would certainly recommend them to anyone who required this or a similar service.
Connor · 27 March 2024
★★★★★ 5/5
GoogleI would highly recommend Ocean estate agents Filton branch. We sold our home through Ocean, the highlight from this was how they manged to settle any nerves we had and achieve full asking price. Ocean were also very helpful in finding us a house which suited all our needs.
The whole team have been very proactive and have been there to assist and guide us smoothly through the process from start to finish. We had the majority of our interaction with Cameron. He always available to answer any questions, and always called with any new information ASAP. With all the buyers/sellers in the chain through Ocean, I felt he managed the whole chain very professionally, which gave us confidence that everything was progressing at pace and without any hiccups.
Having previously experienced some bad estate agents this is very clearly a very good one!!
Tim · 25 October 2018
★★★★★ 5/5
TrustpilotOcean Experience
Jemima & James are both absolutely brilliant, they made the letting process as smooth and hassle free as possible.I would recommend both of them and would add that they are a credit to Ocean as a company.
Ms · 30 July 2024
★★★★★ 5/5
GoogleInitially Adam and then subsequently Kate provided us with an excellent service. Adam got to know us and understand exactly what we were looking for in a house and Kate provided us with regular updates and at times the reassurance we needed as our completion date edged closer.
We are now settled in our new home and couldn't be happier. Thank you to all of the team in Filton.PositiveResponsiveness, Professionalism
Jack · 24 October 2021
★★★★★ 5/5
GoogleProfessional , friendly , Very helpful. Very informative.
Dave · 18 August 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.