5/5
TrustpilotMelissa is so great
Melissa is so great, she was so helpful through all the process, she even helped sorting out a solicitor issue. Can't thank her enough.
Trusted Agent profile · Filton
Ocean Filton reviews
★★★★★
1,844 reviews across 2 platforms
8 Gloucester Road North, Bristol, BS7 0SF, Filton, BS7 0SF
Part of Ocean, see every office.
Ocean's office in Filton, at 8 Gloucester Road North, is rated 4.8 out of 5 across 1,844 reviews on two platforms, including 307 Google reviews rated 4.9.
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Awards
Industry awards
Ocean Filton won awards at EA Masters in two years, most recently 2025.
EA Masters winner in two years: 2025, 2022.
EA Masters by year, 2025 to 2022
2025 1 Gold EA Masters 2025 winners
- GoldEA Masters 2025: Best Estate Agent Guide 2026 Gold Award, Filton branch
2022 1 Gold EA Masters 2022 winners
- GoldEA Masters 2022: Best Estate Agent Guide 2023 Gold Award, Filton branch
Source: EA Masters winners lists, as published, linked by year.
Reviews
Every review we hold for the Filton office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe have been looking for a lovely home …
We have been looking for a lovely home for quite a long time and Ocean Letting agency helped in the process in an amazing way.Very trustworthy and professional personnels.Thank you so much Best Regards Joby & Jerlin
5/5
TrustpilotWe’ve recently used Ocean to sell 2 properties and buy a new home
We’ve recently used Ocean to sell 2 houses and purchase a new home. The whole process was handled with professionalism and efficiency and their online process was easy to follow and kept us nicely up to date with the progress. I would also like to single out their solicitor Claire who did an absolutely marvellous job, informing us of progress and always available for advice. She helped the whole process reach a speedy and successful conclusion. If I ever need a solicitor in the future, Ocean would be top of my list.Jerry
5/5
TrustpilotRecently let my property for the first…
Recently let my property for the first time and would highly recommend Ocean. Kayla took time to talk me through the process and all information provided was easy to understand. Thank you Kayla!
5/5
TrustpilotFantastic
Fantastic, responsive team. Worked hard to get us the best rate. Many thanks Luigi and Clare.
5/5
TrustpilotWe would like to say thank you to…
We would like to say thank you to Ashleigh Westcott-Egan, she was very helpful with buying process and clear with questions we asked. We Are happy with the purchase and 100% recommended Ashleigh 🙂
5/5
TrustpilotI cannot thank Ocean enough
I cannot thank Ocean enough, both the estate agent team and the legal team were fantastic, Joe, Gemma, Jess and Lucy. Communication from beginning to end was amazing. The timeline online is great but I could always phone or pop in if I needed help with forms or paperwork. I would absolutely recommend with no hesitation. Thanks again for making a stressful time very seamless.
4/5
TrustpilotMark & Sam were very helpful and kept…
Mark & Sam were very helpful and kept us upto date throughout the sale
5/5
GoogleVandross was very pleasant and friendly and was expert at showing me around and pointing important things out. A good experience all round
5/5
TrustpilotResolved my poor review extremely quickly and professionally
I would like ocean to know, that I have taken down my recent review, because I am SERIOUSLY impressed with the prompt response and how my query was dealt. Clearly, I’ve received nothing short of excellent service as a result of my precious 1 star review. So much so, that I am completely retracting my precious comments about the delay in receiving my deposit! Thank you, whoever replied and took on board my previous review. Hats off to you guys, clearly have an excellent handle on customer service and I received my deposit in full today in a timely manner.I’m highly satisfied.5 stars and all the best to the team who helped me!
5/5
TrustpilotGood service
Hosted viewers well and kept us informed. Recognised Mum was struggling with Dad's health (sellers) and made adjustments accordingly, liaising via myself etc.
5/5
TrustpilotSale of house in Brentry
We received excellent sales and marketing advice from the branch manager Steve who was enthusiastic and approachable. We lost one sale along the way and the market definitely became more challenging but Steve remained confident and positive about our property and managed to get a good number of viewings and a very decent offer. The sales progression had a few hiccups but these were managed diligently by Melissa and we completed on the sale as hoped for. Lots of agents can sell a property in a strong market but when the market becomes more sticky you really need a first class agent with experience, determination and the ability to get hold of a situation and sort it. That’s what we got with Ocean and we are very happy that we used them to sell our house.
5/5
TrustpilotResponsive estate agent that does well…
Responsive estate agent that does well to push solicitors to get the sale completed. Special thanks to Melissa there for helping me through the process and communicating well.
5/5
GoogleAdam was very professional, honest and helpful from the beginning. Along with George and Tom who were great at updating me on how the viewings went. And finally George getting me the offer I wanted. Really friendly team. Very good at communicating. Highly recommend. Felt very comfortable with them selling my home
5/5
TrustpilotIncredibly helpful
The team at Ocean Westbury have been incredibly helpful during the whole process of selling. Friendly, efficient and easy to communicate with. We really felt we could trust them.I have to mention Mike, for his help with viewings, and for coming back to let my husband in when he forgot his keys! And of course Mel, who has been so supportive, and positive and proactive. Thanks to all of them.
5/5
TrustpilotReally glad we went with Ocean the…
Really glad we went with Ocean the whole team are great people to deal with especially Julie (Manager)Great communication and great people to deal with and thanks again for everything 10/10.Richard
5/5
TrustpilotLily Butler was super efficient and…
Lily Butler was super efficient and quick to sort out new tenants for my apartment. Extremely happy with the service! Thanks Ocean.
3/5
TrustpilotGood at selling the property for us but…
Good at selling the property for us but once sold not so impressed. They say they kept in close contact with regular updates but I believe this was only with us chasing them. They didn’t like to ring us and actually chat about the ongoing issues but instead email which I feel was impersonal. It’s very easy to hide behind an email. I appreciate it is needed for trail but phone calls are more personal. It was a long process, no fault of of own and it seemed at the end that we had to attempt to try and move things along at a pace rather than our buyers doing this. Overall very average
5/5
TrustpilotGreat service all around
Great service all around, from marketing to conveyancy.
3/5
TrustpilotGood to start with
Ocean were very friendly and helpful to deal with in the beginning. They made us feel good about the property we were selling and we felt a good vibe from them right away, which is why we chose to sell our property with them. Once an offer was put in and accepted we started to feel that Ocean were more acting for the buyers rather than keeping our, or both of our, best interests in mind.
5/5
TrustpilotWe had a great time experience with…
We had a great time experience with Ocean estate agents in buying our first house. The process took a few months but we were very confident as we ever updated of everything timely. All the members of the team including the conveyance were very reassuring and kind.We couldn't think of a better experience than we have had.Thank you team, we really appreciate your work.
5/5
TrustpilotOcean Westbury
Mel (Move Manager) at Ocean in Westbury has been fantastic during my purchase, super helpful, kind, and responsive to any questions.
5/5
TrustpilotRemortgage
We remortgaged our house through Ocean financial services. The service we received from Victoria was second to none. She always provided us with impartial advice and was very patient with our change in circumstances- from potential sellers/buyers to a remortgage. The process was very smooth and we were always kept abreast of progress. Would highly recommend.
5/5
TrustpilotVery efficient communications
Very efficient communications. We are always provided with up to date information and with very helpful recommendation. Thanks to Luigi's hard work, we were able to secure a good rates on our mortgage. Highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Ocean Filton
Has Ocean won any awards?
Yes. Ocean Filton won Gold for Best Estate Agent Guide 2026 Gold Award, Filton branch at EA Masters 2025, and 1 other industry award since 2022.
