Trusted Agent profile · Filey
★★★★★
895 reviews across 2 platforms
7A Murray Street, Filey, YO14 9DA
Hunters's office in Filey, at 7A Murray Street, is rated 3.1 out of 5 across 895 reviews on two platforms, including 275 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Filey office, from every platform, shown as written. First names only.
1/5
TrustpilotHunters threw me out during the covid
Hunters threw me out during the covid, send emails that are the opposite of what they say in phone calls, and talk down to you when they speak to you on the phone. I was at the huddersfield branch, go see for yourself as its run by a bunch of b*tches :)
5/5
TrustpilotStanstead Abbotts Hunters.
Stanstead abbotts has a 'Hunters' and it is run by the nicest chap you could hope to meet...Adrian Fallart,He is honest,polite,realistic,and he has a very well looked after labrador who sits out the back.This guy is a complete pleasure to do business with,and I wouldn't hesitate to guide anyone to him.
4/5
TrustpilotJake Sauvage led us through a difficult…
Jake Sauvage led us through a difficult new home purchase during the Covid crisis. He went that extra mile to make sure we had a successful conclusion communicating between both solicitors and the developers. His team members were also there to help when he was not available. Thank You Hunters of Tenderton
1/5
TrustpilotI've rented with them for 6 years and…
I've rented with them for 6 years and wouldn't recommend. Took them over 2 months to give our deposit back because they were "busy". They also charged us insane contract renewal fees every year until the law finally stopped them from doing so.
5/5
GoogleWould highly recommend using Hunters. The girls kept us updated and were always friendly and professional.PositiveResponsiveness, Quality, Professionalism, Value
Hi Helen, thank you for your review. It means so much to us.
1/5
TrustpilotI was absolutely nightmare deal with…
I was absolutely nightmare deal with this letting agent (Hunters at Harbone)They make a lot of mistake in tenancy agreement date. When talking about money, no a single penny is allowed with them.Overall, the worst letting agent in the UK. Highly NOT recommended and give no satisfactory response to complaints.
1/5
TrustpilotThey didn't turn up for a viewing
They didn't turn up for a viewing. Really difficult climate for renters and had to travel a long way only for no contact or explanation.
5/5
TrustpilotSelling
unsure why the negative reviews, Hunters are doing a good job so far, huge mention to Ms Lee!!!
5/5
TrustpilotThere ARE decent estate agents…Who knew?
I’ve used a few estate agents in the past and have a fairly cynical view of them. However Hunters have managed to change my mind. The service and their communication has been very good all through the process. Highly recommended.
5/5
GoogleWorked very hard in aiding me move
Hi Nicola, thank you for your review! We wish you all the best.
5/5
GoogleThe girls at the Filey branch were always friendly, helpful and cheerful.PositiveResponsiveness
Hi Ruth, thanks for your comments we love to hear feedback about ourselves. We hope you are enjoying your new home on the coast.
1/5
TrustpilotUnhelpful and rude
Short, unresponsive team who despite the tag line of “here to help you get there” have provided no such help. Have applied for several properties as well as emailed to ask for guidance moving to a new city with rude responses that they are unable to support.
5/5
GoogleHunters helped with the sale of a shared ownership flat. The staff at Hunters were really good at keeping on the case, particularly in the face of challenges with various third parties. The staff there were always friendly and would help whenever they could. I have no hesitation in recommending them.
5/5
GoogleFirst class servicePositiveResponsiveness, Professionalism
Thanks for the review Diana, we hope that you are settling well into your new home!
5/5
GoogleFiley branch especially are very helpful, thorough and understandingPositiveResponsiveness, Quality, Professionalism, Value
Thanks for your review Oli, we hope you all settle nicely into your new home.
5/5
TrustpilotAmazing service!
I had absolutely amazing service when dealing with hunters, they were so professional and kept me involved with every stage of the process. I never had to chase them up for any details, as they were always on top on things! Would 110% recommend.
1/5
TrustpilotDid not turn up for appointment
Did not turn up for appointment for the house valuation Did not aswere the phone at local office (Kendal)kept me waiting for fifteen minutes then tranfered me to answere phonehead office promised call back none happened
5/5
GoogleThey've been brilliant , very friendly and very accomplished.
Thanks Phoebe, hope you're enjoying your new home.
1/5
TrustpilotDO NOT USE!
DO NOT USE!! Send threating letters to older people who do not owe them money after they've not even sold their house for them, disgusting behaviour. I would give 0 stars it it was possible.
5/5
GoogleLovely helpful staff. Thank youPositiveResponsiveness, Quality, Professionalism, Value
It has been a pleasure dealing with you Tina, we hope that you enjoy your new home.
1/5
TrustpilotPortishead Branch - lack of communication, rude staff
Hunters sales progresses are terrible at progressing sales! They fail to respond to any emails and when they do they are simply rude. The least pro-active people ive had to deal with before, i would not reccomend
1/5
TrustpilotAbsolute clowns
Absolute clowns! Always have a attitude, never want to sort any issues with the property. I left the property 2 month ago and they aren't releasing my deposit, talking about damage when I have emails from them accepting it wasn't my fault. Avoid!
1/5
TrustpilotThey are rude and unprofessional.Didnt…
They are rude and unprofessional.Didnt come up after giving appointment .Reviews on google are fake .
5/5
GoogleReally pleased with the result achieved by Hunters. Our property was sold a lot quicker than we expected. Hunters provided a professional approach from the start, helped out during the time the property was on the market and chased things along suitably during the legal proceedings.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Filey won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.
