Trusted Agent profile · Filey
★★★★★
896 reviews across 2 platforms
7A Murray Street, Filey, YO14 9DA
Hunters's office in Filey, at 7A Murray Street, is rated 3.1 out of 5 across 896 reviews on two platforms, including 275 Google reviews rated 4.9. It won Gold in The Trusted Agent 2026 awards, one of eight awards Hunters won in 2026.
The Trusted Agent 2026 results for Hunters, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Filey office, from every platform, shown as written. First names only.
1/5
TrustpilotVery unprofessional company. Please avoid.
Very unprofessional company and incompetent manager by the name Maryam. Avoid this company. Will certainly not be recommending this company to anyone, if anything, making sure people avoid this company at all costs.
5/5
GoogleSuperb agents! Fought for the right value for us and steered the sale through difficult personal circumstances. Please do use these guys!
Hi Martin, thank you for your kind review. It really means a lot to us.
5/5
GoogleI have been looking for a rental property for some time and recently registered with Hunters Filey who have looked after me since the day i walked through the door. The team are very helpful and friendly, nothing is ever too much for them. If i had a property to sell or rent i would definitely chose Hunters Filey to help me!!
5/5
GoogleAmazing staff friendly and helpful
Thank you for the review Matthew :)
5/5
GoogleGreat service, would highly recommend
Thank you for your kind review. From the team at Hunters Filey.
5/5
GoogleFantastic service very helpful team.
Thank you for your kind review. From the team at Hunters Filey.
5/5
GoogleExcellent service would highly recommend
Thank you for your kind review. From the team at Hunters Filey.
5/5
GoogleExcellent service from great staff
Thank you for your kind review. From the team at Hunters Filey.
1/5
TrustpilotDisgusting customer service
Disgusting customer service. I've just called to book a viewing on a rental property and it sounded like the person was on loudspeaker - I could barely hear them and kept asking them to repeat themself. Then they informed me that it was for families only and slammed the phone down on me.
5/5
GoogleWe found Hunters very efficient and friendly in handling our house purchase and would certainly use them in the future.PositiveProfessionalism
Thank you for the kind review John.
1/5
TrustpilotWe are absolutely disgusted with the…
We are absolutely disgusted with the way we have been treated regards to renting a property through hunters.We were told a move in date only to have it changed last minute and changed again after booking moving van and getting deliveries organised to come the next day.I will never use hunters again.
5/5
TrustpilotThe world needs a new way of not…
The world needs a new way of not forgetting the Holocaust. We have had numerous documentaries and historical fiction films and tv shows to learn from. And now we have a SENSATIONAL show that will awaken us and keep the conversation of anti Semitism, racism and the plights if all disenfranchised groups of the world at the forefront.
1/5
TrustpilotRude, incompetent and pushy
Hunters BlackpoolThe sales staff are loud, pushy, and act like a bunch of failed double-glazing salesmen desperate to close a deal.The office staff are incompetent, can't take messages, calls are not responded to and wrong information given out.A big fat zero for customer service skills. Just plain rude.I wouldn't recommend them to sell a garden shed.
1/5
TrustpilotSo unprofessional
Hunters took over my tenancy from my landlord. Since then they have ignored emails asking for legal documents and repairs the landlord never did. Absolutely fuming because now I can't get any help
5/5
GoogleHelpful and knowledgeable staff
Thank you for your kind review. From the team at Hunters Filey.
1/5
TrustpilotTerrible management
Terrible management no valid electric safety cert for 5yrs. Floods in living rm not addressed for 2yrs. Put rent up by 350£ with no updating. Certificates emails ignored. Very poor standard of management. Don't care for tenant needs. Don't manage full stop
5/5
GoogleMy recent house sale is the 4th transaction I have been involved with via Hunters. They are a very reliable and professional company, with very proactive,caring and efficient agents. I can certainly recommend this company, and would look no further than Hunters, whether buying, selling or letting. It has been a pleasure doing business with them. Regards , John Crofts
1/5
TrustpilotIf I could give them a minus score I…
If I could give them a minus score I would , awful customer service. To name a few employees who work there Dominika , Monika , Amrit Gosal are absolutely atrocious and so unprofessional. I would not waste your time with this estate agent!!
1/5
TrustpilotHunters stoke Newington N16 the worst
Hunters stoke Newington N16 the worst. Bunch of unscrupulous agents and staff. They are rude and helpful and do not deal with complaints in a professional manner at all. They were selling and letting my property at the same time and were just useless at both Both sales and lettings staff are incompetent Do not use either
1/5
TrustpilotBeen calling them more then 10 times
Been calling them more then 10 times. They say they're busy and they will get someone to call back in 5 mins yet no call received since yesterday. How busy can anyone get for 2 days that they cannot call back to their customers. Been trying to book a viewing. NO RESULT.
5/5
TrustpilotHaving recently sold and purchased a…
Having recently sold and purchased a house with Hunters I found them to be extremely helpful, they answered every question I had with ease and no task for was too much. They made the sale and purchase less stressful. I was very happy with the level of service we received.
1/5
TrustpilotVery unprofessional company
Very unprofessional company who bully young tenants into doing their dirty work for them to give them less work to do for the next tenants. Very unhelpful and ignorant staff who work in the offices who dont even Acknowledge that you're there when you walk in. Would recommend avoiding dealing with these at all costs.
5/5
GoogleFabulous service, Great Staff, Colourful brochures,Attention to detail of all aspects,
Thanks for your feedback Karen, we take great pride in the quality of our details.
5/5
TrustpilotAbsolutely pleased with this Estate…
Absolutely pleased with this Estate Agent, helpful all the way through a stressful time. Julian in particular goes above and beyond. Niall sorted things out quicker than the solicitor on the day off moving. Girls in office also helpful and efficient. Would def recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Hunters, Filey won Gold; Hunters, Chesterfield won Platinum; Hunters, DY8 won Platinum; Hunters, Southampton won Platinum; Hunters, Dewsbury won Gold; Hunters, Romford won Gold; Hunters, Amersham won Gold; Hunters, City of won Gold.
