1/5
TrustpilotDo not trust these people always got…
Do not trust these people always got something tricky on contract you would never read late payments the worst I’ve ever felt with avoiding this company is highly recommended
Trusted Agent profile · Fife
Martin & Co Dunfermline reviews in Fife
★★★★★
943 reviews across 3 platforms
32 Chalmers Street, Dunfermline, KY12 8DF, Fife, KY12 8DF
Part of Martin & Co, see every office.
Martin & Co's office in Fife, at 32 Chalmers Street, is rated 2.2 out of 5 across 943 reviews on three platforms, including 91 Google reviews rated 4.5.
Reviews
Every review we hold for the Fife office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotThey dont help with complaints at all
They dont help with complaints at all. You can call up, email, go in to their office and they'll act all nice, say they're going to fix what you want but they never will. They're terrible. I've rented many houses with other estate agents in the past but they are by the far the worst.
1/5
TrustpilotAwful service from start to finish
Awful service from start to finish. Numerous issues with the property, including mold on windows and doors, security gate never working, broken buzzer and intercom. We’ve now been out of the property for 3 weeks and no sign of any of the deposit being returned. Avoid at all costs.
1/5
TrustpilotWorst agent ever. Avoid.....
Worst agent I've ever rented with. Very poor service. I have rented a property managed by Martin and co and can say that this is the worst experience I've ever had with an agent. Customer service is absolutely terrible. Staff are incompetent and unresponsive. Worst agent ever. Do not recommend at all. Avoid at all costs.
1/5
TrustpilotI am a landlord
I am a landlord. Evicted my tenant without my knowledge, and have then been trying to charge me for this service ever since. Rarely answer the phone, and do not call back after leaving a message. They used to be really good up until they where taken over a few years ago.
5/5
TrustpilotVery friendly team
Very friendly team, i deal closely with Isobel and Liam who are both extremely helpful and deal with my requests promptly! 100% recommend .
Agent replied · 25 October 2024
Hi Meg, thank you for taking the time to leave a review. We're pleased to hear that the team at Leeds City have been helpful and answered your queries!
1/5
TrustpilotBullying and nasty
The proprietor of the local branch is rude,aggressive and insulting to women
1/5
TrustpilotAwful
Awful. Don’t use. Never reply to enquiries.
1/5
GoogleWorst company ever to deal with!!
Agent replied · 11 November 2024
Disappointed with your review especially when we went above and beyond to try and help due to unpredicted circumstances. Happy to discuss.
1/5
Trustpilot1 star is high score for martin & co.
1 star is high score for martin & co.The company tried to withhold my deposit.They are rude and discriminatory.The Trust Score shows martin & co.'s true colors.Stay away or you will regret it!
1/5
TrustpilotMy experience with Martin-co has been…
My experience with Martin-co has been hell.One stuff was swearing whilst discussing an issue and being disrespectful.I have never experienced such treatment unprofessional behaviour.No response from the team.
1/5
TrustpilotDisgraceful customer service
Disgraceful customer service. I offered the full asking price for a property to later be told the seller wanted cash buyers or first time buyers only. Not only this, but they didn’t have the decency to inform me the property had been sold just 2 days after my full offer.
5/5
Trustpilotmove in very quick
Thanks a lot for Reece Land and Talana's service, they help me accelerate the process to move in a flat, they are very kind and warm!
4/5
TrustpilotI rented with Charlotte Sweeney
I rented with Charlotte Sweeney, and she was wonderful, helped me every step of the way, didn’t make me feel pressured, the flat is lovely, amazing experience, I would recommend to anyone. Thank you!
5/5
TrustpilotI find Courtney very professional
I find Courtney very professional, friendly and efficient in dealing with all issues and enquiries, always with prompt feed back in matters whether big or small.Courtney has an outstanding ability to listen, which is an important asset but rare in this busy world.
1/5
TrustpilotVery friendly until they have your…
Very friendly until they have your money.Once moved in they instantly changed to unhelpful greedy selfish people.Just want to rob you and make your life hell.Reported many problems but they were ignored.Would not touch these guys with a barge pole!Avoid at all costs!!!!
5/5
GoogleBrilliant service, customer service fantastic and quick with feedback highly recommend
Agent replied · 11 October 2026
Hi Fiona, many thanks for your kind words, it was our pleasure to help you. Best wishes. Martin & Co.
5/5
Google5 star care of our property let and always on hand with the answers to all my needs.
Agent replied · 11 November 2024
Hi John, many thanks for taking the time to review our service, we really appreciate that, and please don't hesitate to get in touch if we can help in the future. Best Wishes Martin & Co.
1/5
TrustpilotTerrible company to deal with..
Terrible company to deal with..We are a small company and its been impossible for us to get paid from them.They make promises.Can never speak to a managerThey hide behind front of house people.Warning to all contractors avoid like the plague
5/5
GoogleExcellent ... now what's the question ? From the first contact, through to the photography, home report, brochure, online ads, etc., everything was done timely and professionally. We were kept informed as things progressed and with viewing stats. The property sold within 2 weeks and above the asking price !
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service, lied to multiple times and spoken to like dirt on the bottom of their shoe Do not recommend
1/5
TrustpilotVery poor advice
Very poor. They seem rather incompetent and give very poor advice
1/5
Trustpilot£25 for a 2 minute reference
£25 for a 2 minute reference is a joke....All about the money, customer service/satisfaction comes second unfortunately.
Agent replied · 25 October 2024
Hi Adam, We're sorry to see that you are not satisfied with the service received from a Martin & Co office. All of our reference checks are done by a third party supplier, these are very thorough checks and the costs from the supplier are passed along to the customer. If you would like us to look into this complaint in more detail, please let us know the local office you have used.
5/5
GoogleBrilliant service, customer service fantastic and quick with feedback highly recommend
Agent replied · 11 November 2024
Hi Fiona, many thanks for your kind words, it was our pleasure to help you. Best wishes. Martin & Co.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
