Every review we hold for the Fenland office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI enquired about a few properties I saw on Rightmove. Dylan was really informative and helpful. Would recommend to anyone, at any stage of the buying/selling process!
Annie · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for leaving us your review Annie. We really appreciate your recommendation :)
★★★★★ 5/5
GoogleWell what can I say, the dynamic duo of Terry and Dylan from the Chatteris branch. Right from the start they were friendly, down to earth and professional always keeping me up to date on what was happening and helping me through the minefield of buying and selling a property. I would not hesitate to recommend them to anyone who is considering selling a property. Can't rate them both highly enough. Five star service ⭐⭐⭐⭐⭐
Tracie · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for leaving us your wonderful review, we really appreciate your kind words and were more than happy to help
★★★★★ 1/5
TrustpilotI had to give it 1 star as you can’t…
I had to give it 1 star as you can’t write a review otherwise, so in reality I give them 0 stars!! This company is an absolute sham!! Since the 10th July 2024 my elderly farther has been without hot water and heating, he is boiling pans and the kettle to wash his pots and pans, and carrying boiling water upstairs so he can have some kind of a wash!!! This is absolutely ridiculous disgusting and unacceptable, this company don’t give a fig, all you get is ‘oh, I’ve only just been given this case’ or ‘we are trying to contact the landlord’, this is utter rubbish.Duty of care, none existent !! If you are a landlord I advise you stay away from this farse of a company and seeking renting or selling elsewhere, if you were looking to rent or buy, forget it, stay as far away from this …( I can’t even call it a company)… array of people that do or don’t answer phones or emails under the name of sharman Quinny. My 0 stars stands firm! Avoid at all costs.
Lorraine · 25 July 2024
★★★★★ 5/5
GoogleI had a positive experience purchasing through their Chatteris office. Terry and Dylan were professional and responsive and I was kept up to date throughout.
Ellis · 25 October 2022
Agent replied · 24 October 2024
Thank you for your kind words Ellis, it was our pleasure to help :)
★★★★★ 5/5
GoogleI have rented a 2 bed bungalow from sharman Quenny nearly a year ago and the service provided by Megan and josh was outstanding,they are very professional and polite and most of all very caring,any issues Josh and Megan get it sorted,they contribute for things to go as smooth as possible always willing to help,I definitely recommend sharman Quinney and Josh and Megan,if you need to buy or rent please do contact Josh and Megan in the Chatteris branch two lovely people who work very hard to provide a good service to its costumers,I honestly couldn’t praise them enough am very happy with the service and am hoping that I can continue to enjoy these services provided by two great professionalsPositiveResponsiveness, Quality, Professionalism, Value
Luisa · 25 October 2021
Agent replied · 24 October 2024
Hello Luisa, thank you for leaving us your lovely review. We are thrilled to hear how happy you are with the service you have received from Josh and Meghan and really appreciate your feedback :)
★★★★★ 5/5
GoogleDylan and Terry were so so helpful and informative throughout the whole process from start to finish. Can't recommend or thank them enough!! :)
Maia · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for your review and recommendation Maia.
★★★★★ 1/5
FacebookToday I was amased. Feedback from a viewing of my property was "it is a lovely property, but because it has no garage, it's not what I want". But what is so tragic about the 8 months that SQ had my property on their books and a handful of viewings, is that this was the most responsive of all. And what was Amazing about this? SQ description of the property "there is also a garage in a block with power and light with an electric up and over door"
Jacky · 2 February 2021
Agent replied · 17 October 2025
Hello Jacky, sorry to see that you would not recommend us. Could you please either message us with your details and we will have someone contact you to discuss or please feel free to contact the branch and someone will be happy to talk about this further
★★★★★ 1/5
TrustpilotSharman Quinney Hampton
Michael · 2 August 2026
★★★★★ 1/5
TrustpilotI wouldn’t give them a star
I wouldn’t give them a star. Service for rental appalling. No communication no reports sent till end of tenancy. House was left disgusting. They didn’t do reports or follow up on anything. Jay sat on mobile all time while Valentino made excuses for everything they got paid to manage!!!! JOKE
Michele · 29 December 2022
★★★★★ 1/5
Googleit became apparent, quite quickly after the take over from Optima that things were getting worse, I really dont think this was Simon's doing, we had issues with the previous Tennant and some small jobs needed doing which I was expected to pay for before the deposit was released, problem now, and an empty property costing us money , but according to a rival company this is not a problem, why was your property empty, and we had a lot of other issues with S.Q, one of them being very late payments in some cases, however all these issues and more have been resolved now, we have dismissed S.Q and have appointed a rival agent and are very happy with there performance and lower costs and set up fees, now I know there will be a smart reply to my complaint, but there is no excuse for the amount of chasing and fobbing off my wife has been put through or I might add the bad management we and probably others have received, we trusted S.Q. with our property and we feel extremely let down
Michael · 25 October 2020
Agent replied · 24 October 2024
Good morning Michael, thank you for taking the time to leave us a review. We really value our customers feedback so we are disappointed to hear that you feel this way. I understand that all the issues have now been resolved but please do not hesitate to contact us should there be anything further we can do to help here. Many thanks.
★★★★★ 1/5
FacebookI would not trust this letting agent! They are given us the run around in regards to giving our deposit back! We left the property end of October and still haven't got our deposit back, I've called a number of times chasing and emailed. It is a joke the person who is dealing with us is Mo, he takes ages to get back to us and doesn't seem to care what so ever. How the hell do I get my money back? We have bent over backwards to try get our money back! Awful letting agent! I recommend you stay far away from this place and find another agent!
Kimberley · 30 December 2019
Agent replied · 19 March 2026
Hi Kim, we're sorry to hear that you wouldn't recommend our services. Mo sent the deposit release form on the 16/12 however there was a renewal fee outstanding which meant the deposit was unable to be processed. In order for this to go ahead we need to obtain consent from all the tenants once more which was outlined in the email. Mo has advised that he also spoke to you on the 2nd January but please let us know should you have any further queries.
★★★★★ 1/5
TrustpilotPlease avoid using Sharman Quinney…
Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.
Kersha · 24 January 2024
★★★★★ 1/5
FacebookPlease avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now.
They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better.
The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence.
You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past.
When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.
Kallum · 24 January 2024
★★★★★ 5/5
FacebookA massive thank you to the Thrapston branch, we have had the most professional and friendly service we could’ve asked for! They sold our house in a week, then unfortunately our buyers pulled out on the day of exchange! This was obviously very stressful (over Christmas) but they were straight back on it getting us lots of viewings, they have just sold it again for us (above our last offer too 😊) they have been so supportive and at the end of the phone when ever we have needed them!
We would 100% recommend them!! Thank you xx
Carla · 1 February 2019
Agent replied · 19 March 2026
Good morning Carla, thank you for taking the time to leave us a review. We really value our customers feedback and we are delighted to hear that you received such a professional and friendly service from our Thrapston branch. It has been our absolute pleasure in assisting you :) Many thanks.
★★★★★ 5/5
GoogleRecently bought a house through Sharman Quinney Chatteris. Sales person was called Dylan really helpful, kept in contact through the process was a pleasure to deal with. I also used the mortgage team with an advisor Called Amy again was very helpful and helped me through the process which was very crucial to me. Over all pleased with my experience at sharman quinney.
Marcus · 25 October 2022
Agent replied · 24 October 2024
Thank you for taking the time to leave us your review Marcus and for your kind words. It was our pleasure to help.
★★★★★ 5/5
FacebookAfter reading reviews me and my other half were concerned whether to use them for our first house mortgage, but as the house was on sale through them we thogh it will be beneficial. So we went ahead, our mortgage adviser is a lovely lady from yaxley office named Viktorija, she was soooo helpfull to us and explained everything in detail as like she was buying and arranging mortgage for her self, we have received such a professional service and lowest mortgage rates from this person that we will be celebrating our best christmas ever, the xmas spirit went from 7/10 to 10/10!!!! Thank you very much! 🍾🥂🥳 🎄
Aleksandr · 20 December 2018
Agent replied · 19 March 2026
Good morning Aleksandr, thank you so much for taking the time to leave us a recommendation. We're delighted to hear how helpful Viktorija was and we hope you had a lovely Christmas!
★★★★★ 5/5
GoogleTerry was very good from start to finish, would recommend
Vicky · 11 April 2023
Agent replied · 24 October 2024
Thank you for your review and recommendation Vicky :)
★★★★★ 5/5
FacebookReally helpful especially Angela who is really efficient with dealing with enquiries and always comes back with a prompt response and is always available and very pleasant to deal with .
Sarah · 26 October 2018
Agent replied · 19 March 2026
Hi Sarah, thank you for taking the time to leave us a recommendation. We really value our customers feedback and we're delighted to hear that Angela provides an efficient and pleasant service.
★★★★★ 5/5
Trustpilot10/10 - above and beyond
I couldn't be happier with the service I received from Tawnee. Right from the start, she was really accommodating with the viewings and helped with the offer and negotiation stage.
Customer · 23 October 2025
★★★★★ 4/5
TrustpilotFantastic viewing and support
Fantastic viewing and support from Rachael Gill at the Deeping branch. She was kind caring and sensitive with our situation and made the viewing easy. Highly recommend
Emma · 17 November 2025
★★★★★ 5/5
GoogleAfter three months of struggling to sell our property with other estate agents, Terry and Dylan at Sharmen Quinney, came to the rescue and took over the sale of our property. They have both been brilliant to work with from start to finish, finding a suitable buyer in just one week and completing the sale as efficiently as possible.
Karl · 25 October 2022
Agent replied · 24 October 2024
Thank you so much for taking the time to leave us your review Karl- we were thrilled to help sell your property!
★★★★★ 5/5
GoogleI rent a number of properties through Sharman and have been supported by both Josh and Ellie. They have both provided excellent support and service on various occasions ensuring that our expectations are managed professionally and in a timely fashion. Their hard work and dedication is testament to why it makes sense to have your properties managed by professional and capable managing agents.PositiveResponsiveness, Quality, Professionalism, Value
Debbie · 25 October 2021
Agent replied · 24 October 2024
Hello Debbie, thank you for your lovely review. We work really hard to make the lives of our landlords and tenants as stress free as possible and so we are thrilled to hear how happy you are with our service. Many thanks :)
★★★★★ 5/5
TrustpilotImpressed with the service so far
Had a few teething problems since moving into my new property but Fay Wilson has always been efficient at getting someone out to help me and follows up to make sure thing are sorted helpful friendly and professional thanks Fay
Jacqui · 15 January 2023
★★★★★ 5/5
FacebookI would recommend Amber and the team to anyone, they helped me out no end even when my credit isn’t the best and no one would help me they left no stone unturned, if anyone is looking for a house to rent go and see them, Very helpful will definitely rent though again will be the first place I go.
James · 22 June 2018
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.