Sharman Quinney Chatteris reviews

★★★★★ 1/5

Trustpilot

landlords steer clear

I am a landlord with two properties they looked after. For 18 months. on one property I was never paid my rent on time. I was always chasing for my money. There is no one in the office. You always have to leave a message and they don’t get back to you even my tenants had trouble reporting faults to the property as I said there was no one there for them so I would never get the message. I have had property for over 20 years and I have never come across a managing agent as bad as these. That is why I only stayed with them for 18 months. It would’ve been 12 months but you have to give them six months notice. Again I’ve never heard of that. My advice to landlords steer clear.

Adrian · 21 May 2026

★★★★★ 5/5

Trustpilot

The team at Sharmon Quinney has been…

The team at Sharmon Quinney has been amazing. They have helped us so much every step of the way. Lorraine has been particularly outstanding; we will highly recommend her. She has always been here for us, offering continuous support throughout the process. John and Kate have also been fantastic in helping us as first-time buyers. Thank you for helping me and my wife. We hope to have future dealings with you!

Saiif · 31 January 2025

★★★★★ 5/5

Trustpilot

I can’t recommend Chloe Satchell highly…

I can’t recommend Chloe Satchell highly enough! Buying a home can be such a stressful and overwhelming process, but Chloe made the whole mortgage side of things feel so much easier.

Anna · 22 September 2026

★★★★★ 1/5

Trustpilot

Very disappointed with the whole sales…

Very disappointed with the whole sales process. It started even before we entered into the contract, when the papers we were sent for signing had the wrong address for the property we were selling. Apparently the system wouldn’t allow them to select the correct address, but as we didn’t want to be seen to be selling someone else’s property we insisted on it being fixed, and after many emails back and forth it turned out it was in fact possible to update it to the correct address. That was just the beginning. It took several weeks to get the property on the market. The agency then published the wrong photos as well as wrong information about the property itself, which, although we spotted it immediately and asked them to take down the ad until the errors had been corrected, stayed up for another three days. Long enough to put potential buyers off. It then took another week if not more to get the agency to correct the ad (on two occasions one error was removed and another one added) and get it back online. During this period the agency were unresponsive and difficult to get hold of and it seemed as though they only made an effort when pushed. We, on the other hand, were growing impatient to get the property on the market after long delays. When the ad was finally up we noticed that the presentation video made up from the photos of the property, still contained the wrong photos, but by this time we were so fed up we just let it slide. What we really wanted was to move to another agency as soon as possible, but since Sharman Quinney has the longest sole agency period of any agencies we’ve encountered (24 weeks compared to the usual 12 weeks), we had no choice but to remain. In the end the property was not sold, they did not seem to make any efforts to market it but instead sat on their hands and waited for business to come to them. We also had no feedback during the process unless when we asked for it repeatedly, not even when we were told several viewings were booked and the potential buyers cancelled were we informed. It’s the worst agency we’ve dealt with and we were happy when we were finally able to move to a more professional one.

Elin · 18 May 2025

★★★★★ 5/5

Trustpilot

House searching

Earlier this year we were searching to buy a property in Oundle and desperate to move to the area. Linda McMullan is an outstanding estate agent. All the agencies we registered with made little to no contact with us and it was down to us to chase them to see if they had new properties coming to the market. This was not the case with Linda. Linda rang us weekly to see how our search was progressing, kept us informed of events happening in Oundle and what properties were coming to the market. She was formidable in our house search and even at the end when we found a property with another agent, Linda kept in touch and helped our transition to moving up to Northamptonshire. Linda is a total professional and with confidence I would happily sell any property via her as I know the service I received as a house seeker was professional, caring and supportive. Thanks very much Linda.

Nat · 17 October 2023

★★★★★ 1/5

Trustpilot

Rented a property of them

Rented a property of them . When ww left august30th 2025 we left the place spotless and better condition than when we moved in. Its now mid sept and we still have not got our deposit. Bullshit excuses like the landlord hasnt got an email .the land lord has gone on holiday. The landlords signature was different. Still no return of deposit. We are now starting legal proceedings.

Derek · 10 September 2026

★★★★★ 1/5

Trustpilot

After they take your money for the…

After they take your money for the deposit in case you are not accepted you wait weeks until you receive your money back. Almost 2 weeks and i ve been calling them daily and emails to tell me today ohh we forgot we will do the refund today. Begging for my own money and Ineta the agent said ohh wait for your money another 3-4 days on a rude and raised voice

Alexandra · 5 August 2026

★★★★★ 3/5

Trustpilot

Was ok at first were helpful in wanting…

Was ok at first were helpful in wanting me to find a property as they had sold mind , it fell threw twice and took over a year for me to move , in the end when it finally went threw and I had moved I never heard from them they had got there money and that’s all that mattered to them , I think it’s very rude of them to not get in touch and say thankyou .

Wendy · 13 June 2026

★★★★★ 5/5

Trustpilot

Naz Magumder was very helpful and kept…

Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy

Susan · 20 July 2026

★★★★★ 5/5

Trustpilot

Excellent customer experience

As a first-time property buyer in the U.K., Chloe was instrumental in guiding us through the process from start to finish. Chloe was helpful during our searches, which ensured we made informed decisions. Chloe kept us informed every step of the way, and any questions we had (of which we had many) were clarified without hesitation or annoyance. There were hiccups along the way that were clearly communicated and resolved promptly. Overall, it was a pleasant and positive experience with Chloe from Sharman Quinney.

Charmaine · 2 December 2024

★★★★★ 5/5

Google

The guys Dylan and Terry at Sharman Quinney are blooming fantastic. Dylan got to know me and my family well after we had quite a few viewings with him. Then one came on market and he knew it was a home for us and he got in touch with us straight away. We then put an offer in for it and we got it! Dylan and Terry went that extra mile all the time Terry was always at the end of the phone if I needed him . Both men so friendly and polite. We can not thank them enough for finding our forever home which we are going to love.PositiveResponsiveness, Quality, Professionalism

Gemma · 25 October 2022

★★★★★ 5/5

Google

Dylan Loom Was very professional and he work with us very closely. His suggestions and directions are much valued and appreciated . He was able to direct us in proper direction all the time. Many Thanks Dylan. He is a vey much young man appears new to business but he was calm, pleasant very much responsive , did not rush us we have been given time always he has a very good carrier ahead. God Bless and many Thanks.

Rohan · 25 October 2022

★★★★★ 5/5

Trustpilot

Above and beyond - thanks Becky!

We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.

E · 16 December 2024

★★★★★ 1/5

Trustpilot

Avoid

I was a first time buyer, buying a house not in a chain and it took 4 months to complete after constant chasing from me! Such slow service, mainly due to the poor attention to detail from the sellers using Sharman Quinney's in house conveyancers. Time after time the contracts had to be amended due to careless errors such as spelling mistakes, wrong names on contract etc. Very frustrating! There was no communication to apologise for the countless delays, the estate agents lost interest in helping me once I had my offer accepted. Would never recommend - avoid.

James · 2 August 2022

★★★★★ 5/5

Google

I first spoke to Kirsty Brown at march office and she was so helpful kept me informed and up to date with the purchase of my new home. She was very caring and considerate when I was worried about anything ,she moved to chatteris office but was still willing. To help she is one of the best sales person I've ever dealt with thankyou for all your help Kirsty ... Jacqui Ainslie

Jacqueline · 11 April 2023

★★★★★ 5/5

Google

Highly Recommended - Huge thank you to Dylan and Amy at Sharman Quinney who have helped us through buying our first home, No question was a stupid question and they were both always keeping us up to date with everything going on. What can be a exciting time can also be stressful but Dylan and Amy were always happy to help and quick to respond. Thank You again for all your help Ryan & Ben

Ryan · 25 October 2022

★★★★★ 5/5

Google

The team at Sharman Quinney, Chatteris, picked up our property after a disappointing first attempt at going on the market with another agent. From the very beginning of the relationship, the quality and professionalism of the team was obvious, from the conversations that we had, to the property details created to bring the property to market. In the toughest of thought times, through COVID lockdowns, the Sharman Quinney team performed excellently with regards to matching quality potential purchasers, not wasting our time, and protecting our health and safety through their COVID-secure policies. The journey to sale wasn't without a few bumps, but problems present opportunities for the best to shine, and Terry Godfrey - from the Chatteris team - certainly did shine. Thanks to Terry and everyone on the Sharman Quinney Chatteris team who made it happen.PositiveProfessionalism

Justin · 25 October 2021

★★★★★ 5/5

Google

Me and my partner have recently bought a property using the chatteris office at Sharman Quinney. Dylan and Terry was an essential part of the smooth process of the purchase and we couldn’t have done it without them. We are first time buyers and we was definitely satisfied with the help and dedication it took from the two gentleman to help us get to where we needed to be. Thankyou!

Morgan · 25 October 2022

★★★★★ 5/5

Facebook

Tom Bailey-Smith was absolutely fantastic from start to finish. He was responsive and attentive and always willing and happy to go the extra mile to get me across the line. I could not have asked for a better mortgage advisor and were it not for Tom's hard work, dedication and expertise, I would not have been able to secure my house. In my view, Tom went above and beyond, picking up the slack when my buyer's appalling solicitor dropped the ball and even doing their job for them to ensure the sale didn't fall through. I wouldn't hesitate to recommend them.

Joe · 6 May 2021

★★★★★ 1/5

Trustpilot

NEVER USE THIS COMPANY

My young family and I were due to move into a property this January. We viewed the property a month before, and Sharman Quinney sent us a contract to sign. Throughout the process communication was very poor. We rang the office more or less everyday in the week up to the move as we had yet to receive a signed contract from the landlord. We were assured everything was progressing but 48 hours before we were due to move in (a date that was agreed by both parties), Sharman Quinney revealed that they had had no contact with the landlord for ten days. Because we were due to be moving in two days time, we had organised movers, new nurseries and schools for our children, and end of tenancy cleaners. All this cost considerable time and money. Sharman Quinney then confessed that the property would not be able to be let to us as there was a burst pipe. Even if this were true, all of this could have been communicated to us days before. If there had been worryingly no contact with the landlord, this should’ve been said to us. Instead, we were left homeless and now have nowhere to move into. As a mother of a family of two children under four, this is incredibly distressing.

Bel · 26 January 2025

★★★★★ 5/5

Facebook

I experienced exceptionally great service from Peter Baker....I couldn’t recommend him enough! Due to my own disorganisation I only had a 3 week window in which to apply and receive my mortgage offer. Peter reassured me it could be done where others couldn’t. I really appreciated all his hard work, professionalism and urgency when dealing with my situation. He had a great manner and explained everything really clearly. I wouldn’t hesitate in returning to Peter in the future. Thank you Peter!

Emma · 20 March 2021

★★★★★ 1/5

Facebook

Our Sharman Quinney Mortgage Advisor is the worst, she has no integrity thinks it’s OK to lie to clients for months saying that a mortgage has been applied for when it hasn’t. When asked for information about our mortgage application months later when we still haven’t heard from the mortgage company she wouldn’t give it to us and takes the typically tactile approach of telephoning us instead of responding in writing so her incompetence isn’t traceable in writing. Absolutely incapable of aligning client expectations accordingly, not proactive at all, lacking in customer service skills and evidently incompetent. We’ve been told by her ‘I’m really sorry it’s completely my fault that your mortgage application wasn’t submitted’ but the woman clearly couldn’t give a toss about the impact this has on us as a client. It doesn’t bode well that we’ve not been offered someone more senior to handle this matter and I really believe she’s just hiding her own mistakes from management. No compensation offered at all! Sharman Quinney Management please put some transparent information on your website about what clients are meant to do in these situations as you seem to have forgotten you work for your clients and it really comes across that your more invested in your relationships with your mortgage providers who pay you a commission.

Melissa · 4 September 2020

★★★★★ 5/5

Google

I have found the service i have recieved from Joshua Taylor, Meghan and Ellie has been outstanding. They are professional and helpful. I feel completely comfortable that my property is with Sharman Quinney and would recommend them 100%. Thank you for your responsiveness, quality of care (with my property), value for money and generally for being a delightful team to speak with. I wouldn't use anyone else.PositiveResponsiveness, Quality, Professionalism, Value

Claire · 25 October 2021

★★★★★ 5/5

Google

Incrediblle teamwork , super efficient , achieved beyond all expectations . Can't thank Kurt, Georgia, Nicky, Tracy enough....plus Georgia who even watered my plants while i was away ;-] . If you are looking for an agent you have to use this company who are full of confidence , belief ....and deliver results .Thanks Sharman Quinney !

Circo · 11 April 2023