Every review we hold for the Faversham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have now used Saxon Shore both to purchase a property and, more recently, to sell, and I honestly cannot fault them. The whole team has been absolutely brilliant throughout.
My recent sale wasn’t without its challenges, but Kim and the team were incredibly supportive and proactive, always willing to help move things forward. Their communication, reassurance and persistence made a real difference during what was a very stressful process.
I wouldn’t hesitate to recommend Saxon Shore to anyone buying or selling, they're a fantastic team who genuinely care about getting the best outcome for their clients.
Sorrell · 14 March 2026
Agent replied · 15 April 2026
Thank you Sorrell! We have enjoyed working with you on both your purchase and sale. You have been a pleasure to deal with always. Good luck with your new home and hope to see you soon !
All the very best
Richard & the team !
★★★★★ 5/5
GoogleRichard and his team are absolutely brilliant. Professional, supportive, spot on in terms of their knowledge and understanding of the market in Faversham. Richard is very pragmatic and honest, and we achieved the price I wanted. Pauline really is a fantastic photographer and when I see property details from other agents , there’s really no comparison. Kim has been professional, supportive and kind, especially at times of inevitable stress and frustration. Beth, super helpful, polite and responsive.
I have experienced other agents in town who are good, but these guys are a cut above.
Highly recommended!
Francesca · 14 February 2026
Agent replied · 15 April 2026
Hi Fran, thank you so much for this lovely review. It is so nice that you appreciate we are a team and the effort that we all put in to getting the results that are best for our clients. Good luck with the new home and I am sure we will see you around town soon.
Kindest regards
Richard and the team
★★★★★ 5/5
GoogleSaxon shore were incredible! This is myself and my husbands first house and the process was so smooth! We want to say a special thank you to Kim who made communicating and understanding the process so easy.
We fell in love with a house and they were there to make sure everything went as it should for us to get into our first home together. The communication and response time was unmatched and whenever I had any queries or concerns they were there to put me at ease and explain anything necessary. We were able to talk between ourselves and the sellers efficiently too, which was great! We would recommend them to anyone looking to buy or sell. Thank you all so much!
Jess · 30 October 2025
Agent replied · 29 December 2025
Hi Jess! Thank you so much for your fantastic review and we are so pleased you are happy in your lovely new home. We do try our best to make what is a difficult process as easy as possible so it's lovely to know our efforts are valued. All the very best for the future see you again no doubt when you next may need to move :-)
Best Wishes
Richard & The Team
★★★★★ 5/5
GoogleWe've just sold our house using Saxon Shore and were very pleased with the advice we received. In the initial sales pitch, Richard offered honest and forthright guidance and suggested a realistic selling price. Pauline took some excellent photographs of the house and Kim was always there in the office to immediately respond to any questions. A very positive sales experience.
Ken · 14 February 2026
Agent replied · 15 April 2026
Thanks Ken, we are really happy for you both and wish you all the best in your new home.
All the best
Richard & The Team
★★★★★ 5/5
GoogleSold our house in 4 days. 10/10 to Saxon Shore for managing a complex sale.
Buying & selling in Faversham, we’ve met every estate agent in town, and having had a bad experience with a long-established agent previously, we felt nervous about selling our property. However, on meeting the team at Saxon Shore we felt really happy to progress. Richard has a great overview of the market, and everything he said was spot on, he really put us at ease. The photographer is excellent, an artist rather than a member of staff having a go. And Kim is exceptional and stuck the course and navigated a really tricky timescale and scenario like an absolute pro. She went above and beyond and we can’t thank her enough.
They know what they’re doing, they care, they work hard. Could not fault them.
Rachael · 14 August 2025
Agent replied · 15 April 2026
Thank you for your kind words, it really means a lot to us and we're so happy that you feel we've done a good job for you.
Not long to go now!
Richard & The Team
★★★★★ 5/5
GoogleWe can’t recommend Kim and all at Saxon Shore enough. They made our house purchase as straightforward as it possibly could have been and we managed to complete in just over 3 months after our offer was accepted. Extremely professional and kind, Kim kept us in the loop and reassured throughout. Thank you all!
Laura · 14 February 2026
Agent replied · 15 April 2026
Thank you very much for your kind words, we look forward to seeing what you do with the house :)
Best Wishes
Richard and the Team
★★★★★ 5/5
GoogleI bought my first home through Saxon Shore and, although it felt daunting at times, Kim made it a great experience. She was professional, supportive, and always went above and beyond to help. I would definitely recommend.thank you!
Arch99 · 12 April 2026
Agent replied · 15 April 2026
Thank you so much for your kind words, wishing you all the best in your first home, we got there in the end!
Richard & The Team
★★★★★ 5/5
GoogleMy family recently purchased a property via Saxon Shore and they were nothing short of Excellent. Although I wasn't paying Saxon shore to sell my house, they treated me as if I was and ensured nothing was too much throughout the process and ensured everything run as smooth as possible. After the service, care and empathy shown from Richard, Kim and the rest of the team, I would no doubt use Saxon shore for any property needs going forward.
Thanks Again Saxon Shore
Jake · 23 December 2025
★★★★★ 5/5
GoogleJust want to leave a huge Thank you to Richard & his team for all their help & advice leading to the sale of my late Fathers property.Special Thanks also to Kim who answered all my random questions .I would have no hesitation in recommending Saxon Shore Estate Agents .
Jeannette · 14 July 2025
Agent replied · 15 April 2026
Thank you for your kind words, and for the lovely gift from dad's house.
Richard & The Team
★★★★★ 5/5
GoogleWe are very happy with how the sale of our property was handled.
Photos were good, and viewings carried out professionally by the team members. Special thanks to Kim for keeping us informed along the way and liaising with the buyer and both sets of solicitors.
As a small company Saxon Shore are able to give a personalised service that can sometimes be lacking in the larger agencies.
Cathy · 4 November 2024
Agent replied · 11 November 2024
Hi Cathy, thanks so much for the lovely review, we were delighted to get your instructions and glad we could get the sale over the line. All the best to you and your family.
Kind regards
Richard & The Team
★★★★★ 5/5
GoogleKim and the team have been fantastic at helping us with our house purchase. Very attentive, very responsive and super accommodating! Couldn’t recommend them more!
Kieran · 14 January 2026
Agent replied · 15 April 2026
Thanks Kieran, so glad you your purchase went through and we wish you all the best in your new home. Kim certainly worked very hard on this one so glad to see you noticed her efforts.
All the best!
Richard & The Team
★★★★★ 5/5
GoogleWe put our house up for sale with Saxon Shore in January, sold in March, and moved into our dream house in June. Couldn't have been a smoother process, and Richard, Kim and Laurel were reassuring, patient and in constant contact throughout. …
Simon · 14 July 2025
Agent replied · 15 April 2026
Thank you so much for your kind words. Your story is the definition of meant to be! Hope you are settling into your dream house.
Richard & The Team
★★★★★ 5/5
GoogleKim and the team at Saxon Shore have been incredibly helpful and responsive in my recent purchase. No question or query was ever too big, and was always dealt with promptly and professionally, I would highly recommend anyone looking to purchase a property to use Saxon Shore, a fantastic team!
Luke · 11 April 2025
Agent replied · 21 May 2025
Thank you so much for your kind feedback, we got there in the end!
Wishing you all the best in your new home
Richard and the team
★★★★★ 5/5
GoogleRichard, Kim and team were my first choice for estate agents when deciding to sell my house on the creek. I was not disappointed; though the sale proved to be more difficult than anticipated, due to changes in the market and my buyers’ buyer dropping out twice. In the end we managed to get the sales through for both myself and my actual buyer.
Saxon Shore was responsive and friendly, more importantly though, they gauged the market correctly and did not give me false hopes of an overpriced sell, the timescale etc.
My house was first put in the market one week before Prime Minister L.T.’s disastrous decisions, which had severe ramifications on the housing market. Saxon Shore saw me through this unforeseen and difficult time with sound advice.
I would recommend this agent; they know their market, staff are friendly, responsive, and approachable, it was pleasure to deal with them.
Judith · 15 August 2023
Agent replied · 29 August 2023
Thanks Judith, it was certainly a long journey but we got there. These have been tough times but I think what we achieved for you shows that good advice and a great trusting relationship between seller and agent makes all the difference. Good luck with the new life and thank you again for your business! :-)
★★★★★ 5/5
GoogleWe’ve had a consistently positive experience with our letting agent, especially Beth, who has been incredibly helpful and responsive. Over Christmas, we had issues with our shower, and despite the timing, Beth ensured it was sorted as …
Liam · 14 June 2025
Agent replied · 15 April 2026
Thank you Liam for your kind words. Beth always goes above and beyond to try and exceed tenants and landlords expectations and being recognised for that means a lot to her. Let's hope your issues get resolved quickly I know Beth is very … More
★★★★★ 5/5
GoogleUsing Saxon Shore was the best decision we made when selling our home. Richard, who came to view and value our home, was reassuring, measured and gave us the lay of the land without sensationalizing potential sale prices. It was professional and reassuring. The photographs were done immediately and with a real artistic eye for detail. Kim, who handled the day to day of our sale, constantly went above and beyond to manage not only the solicitors, but the developer currently building our new home.We very much felt like we had someone in our corner the whole way. This is how you run an estate agents. 10/10. Thank you!
Jon · 14 August 2025
Agent replied · 15 April 2026
Thank you for your kind words, it really means a lot to us and we're so happy that you feel we've done a good job for you.
Not long to go now!
Richard & The Team
★★★★★ 5/5
GoogleAbsolutely amazing from start to finish. I cannot thank Beth enough for making the whole process so smooth from the viewing to the application. Thank you so much for all you have done!
Finlay · 14 July 2025
Agent replied · 15 April 2026
Thank you for your kind words, we are so glad to have found you and your family a new home.
Best wishes
Richard & The Team
★★★★★ 5/5
GoogleWe recently sold our house through Saxon Shore and the service was head and shoulders above anything we've experienced from other estate agents. Both Richard and Kim were a pleasure to deal with: incredibly professional, knowledgeable and reassuring. Even when we hit a few bumps along the way, we always felt confident our sale was in good hands. Would recommend highly.
Richard · 26 May 2024
Agent replied · 24 August 2024
Dear Richard & Marina,
Thank you so much for your lovely review and so pleased to hear you valued the service we offer. It was a long journey but we got there and we are very happy that we could help you get to Manchester to start the next phase of your lives.
Best wishes for the future and when you are back in Fav do pop in to say hi we would love to see you again!
Kindest Regards
Richard
★★★★★ 5/5
GoogleHighly recommended, a real pleasure to work with. I had 3 valuations booked with local estate agents and I can honestly say they were head and shoulders above the rest! The high standard that was set never dropped throughout the whole process of selling our property, it really did put my mind at ease and knew it was all in safe hands.
The initial valuation carried out by Richard & Kieran was very transparent. They were very clear on what would be achievable, no additional charges and it was clear from the off that they had the drive and passion to sell our property.
The photography carried out by Pauline was outstanding and really did help show our property to its full potential at a competitive selling fee.
Our property soon sold after a short time on the market and then in come Kim, who continued to take care of the sale right through to completion.
I can honestly say Kim pretty much removed the stress away from this part of the sale. Kept the communication flowing throughout the chain, chasing up loose ends and ensuring we were always making progress. It was nice not having to chase or worry about things slowing up, you can be sure Kim will already be on it and dealing with any matters.
I would always recommend Saxon Shore to anyone thinking about selling their property, you will not be disappointed!
Jake · 6 June 2022
Agent replied · 31 May 2023
Thank you for a fabulous review, wishing you and the "grown" family all the very best for the future. :-)
★★★★★ 5/5
GoogleThis is the second time we have both purchased and sold via Saxon Shore, and in both cases they have been outstanding. They have a fantastic team who support you throughout and are proactive not just up to the point of sale but also during the entire conveyancing process. It's great to see a local independent business thrive and we would certainly have no hesitation in recommending them. Thank you to Richard, Kim, Kieran and Pauline!PositiveResponsiveness, Professionalism, Value
Anonymous · 25 August 2022
Agent replied · 6 July 2023
Thanks Sam & Sarah, so pleased we could help you again. Enjoy your wonderful new home!
★★★★★ 5/5
GoogleExcellent service. Knows the area and local market. Gave us good advice. Property was not the easiest to sell but absolutely no complaints. If we ever come back Faversham way will definitely look them up, and would recommend.
Jeffrey · 18 January 2025
Agent replied · 22 January 2025
Thanks Jeff, we really appreciate the business and hope we can be of assistance in the future.
Best Regards
Richard & The Team
★★★★★ 5/5
GoogleFirst class experience. I felt supported and well advised from the moment I first contacted Saxon Shore. A professional service which seemed bespoke to our situation. Time was given to listen and understand what was needed and I have felt supported throughout our interactions. All questions have been answered quickly and will a high level of professionalism. I highly recommend Saxon Shore.
Grace · 26 September 2023
Agent replied · 1 October 2023
Thanks Grace, we really appreciate your feedback and so happy you have felt well supported throughout. We try to be incredibly diligent with our approach to lettings and help our landlords fully understand the process and various implications. Its good to know you felt we did this for you thoroughly. Heres to a happy tenancy!
★★★★★ 5/5
GoogleWe completed on our home that Saxon Shore were selling in May this year. Richard and Kim went above and beyond in helping us get this over the line. They are honest and fair and handled everything in a quick and efficient manner. Wouldn't hesitate to recommend.
Michael · 27 July 2024
Agent replied · 24 August 2024
Thanks so much Michael, so glad you were happy with what we did, cant wait to see what you do to the new place. Hope you are both really happy there. All the very best for the future.
Richard & The Team
★★★★★ 5/5
GoogleWe recently sold our house in Faversham through Saxon Shore
We were very impressed and Kim and Richard were on hand to answer and help with any issues throughout. We would thoroughly recommend using Saxon Shore for selling your house. Wonderful and professional service
Bob and Lisa
Lisa · 25 July 2024
Agent replied · 24 August 2024
Hi Bob & Lisa, It was a pleasure to deal with you, we certainly had our bumps along the way but so glad we could get things over the line. I hope things are sorted for you now with your knew home, please do come and say hello next time you are in Faversham! All the best for the future.
Richard & The Team
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