Eric Clarke Bolton reviews in Farnworth

★★★★★ 1/5

Google

I do not recommend Erik clarke estate agents in Farnworth, for months we have tried to book viewings with with, through online enquiries and phone calls. You can never get through to them and when we leave voicemails they dont return calls. Today i called them but selected option 1 for valuations instead of sales, and the lady answered straight away , i explained to her that no one seems to be returning calls. She went on saying but my colleague rang you for this property so why didn you show your interest in the other properties at the time, i said it didnt come to mind as we thought they may have been sold and hence why no one has returned calls/emails, my partner said in the back ground if they cant be bothered leave it.. she went on saying we being rude and will not be dealing with you, certain houses on Pansy Rd and Lupin Avenue that we have been chasing for months have been ignored. If you want to sell your houses dont advertise through Erik Clarke in Farnworth. Their ignoring enquiries through email and phone and then telling people we not dealing with you. Very rude and bad customer service, your houses are not getting sold anytime soon. Follow up from above. Following my post the sales manager emailed me zero tolerance email, and stated below they emailed me back 15 times and said i was rude on two occasions this is a lie SORRY THE TRUTH HURTS im not the only one saying your staff are not doing their job right and are incompetent , you decided to send me an email after i reviewed you one on google.You are an unprofessional company and your staff need training . I received an email not stating anything about 15 emails responses and all sudden we rude on two occasions. Avoid at all costs very unprofessional . You may contact all the authorities you like. I am sharing my experience.

Azra · 16 April 2025

★★★★★ 5/5

Google

An absolute pleasure to deal with, especially colleen she has kept us fully updated on the progress of my late mothers estate, very professional and treated with respect I highly recommend using them, Danny was exceptionally very polite no delays came around and took pictures at my mums property and within a few days was up on the market kept us informed throughout the process very professional and a pleasure to do business with them very impressed. A⭐️⭐️⭐️⭐️⭐️s

Paul · 24 September 2025

★★★★★ 5/5

Google

From the initial phone call to ask for information to the end handing over the keys everything was simple and efficient. Dan was available to answer any queries and if he said he would return a call he did. It was my first experience of selling a property, Dan called to value the property and it was sold less than a week later. Very impressed. I would highly recommend this estate agent. Payment for the sale of the house was the same time as the email saying it had been completed. Exceptional.

Viv · 24 March 2024

★★★★★ 1/5

Google

⭐☆☆☆☆ Misleading and Unprofessional Advice I had a very disappointing experience with this letting agency. I was told, incorrectly, that I am required by law to add my partner to the tenancy agreement, simply because she is over 18. That is not true. There is no legal obligation to put every adult living in a property on the tenancy agreement, it is a matter of policy, not law. Even more frustrating, they claimed they couldn’t add her unless she had lived in the UK for 6 months, again citing “legal reasons.” This is misleading at best. There’s no law that says someone must live in the UK for 6 months before being added to a tenancy. Credit checks and immigration/right-to-rent requirements may apply, but they’re using “the law” as an excuse for their own internal rules or lack of flexibility. This kind of misinformation causes unnecessary stress and confusion, especially when you’re trying to make informed housing decisions. I expect a professional letting agency to know the difference between legal requirements and company policy, and to communicate clearly and honestly. I wouldn’t recommend this agency to anyone who expects transparency or proper guidance.

Don · 24 June 2025

★★★★★ 5/5

Google

I recently bought a home that was listed with Eric Clarke. I had communication issues and delays with my own solicitors, other solicitors and other estate agents but never with Colleen at Eric Clarke. She was proactive, helpful and went above and beyond to keep me in the loop and give other members of the chain a nudge when needed. Would absolutely recommend to others!

Jacob · 24 March 2026

★★★★★ 1/5

Google

I rented a property through Eric Clarke for over 12 months and never once missed a payment. During my tenancy, the neighbouring property built an extension which disturbed rats. They ended up I rented a property through Eric Clarke for over 12 months and never once missed a payment. During my tenancy, the neighbouring property built an extension which disturbed rats. They ended up chewing through the carpet and I even found them in my kitchen. I reported this, but it was not dealt with in a timely or effective manner. When I decided to move out, I left the property clean, yet they tried to withhold my deposit for carpet cleaning, on a carpet that had already been damaged by rats, and for minimal marks on the wall, which are perfectly reasonable after living there for a year. Instead of resolving things fairly, they dragged the process out, going back and forth over prices, fully aware that I needed my deposit returned. I found them very ignorant and unhelpful throughout. Based on my experience, I would not recommend this company to my worst enemy.

Glen · 24 September 2025

★★★★★ 5/5

Google

Thank you so much to Danny for the help, support and advice throughout the whole process in the sale of my late father's house. Not only was he a true professional with his estate agents head on, he was supportive in what was a very difficult time for my 2 sisters and I. An absolute credit to the company. Thank you so very much

Jean · 24 March 2024

★★★★★ 1/5

Google

Almost two months into a tenancy agreement and they still have not replaced an oven which was advertised with the property despite being made aware of the situation. The property came with a washing machine that didn't work, presumably there for false advertisement purposes as well despite being expressly told by the estate agent that it worked. The company also booked in random appointments to replace windows without my permission or making me aware. Furthermore, the property was also dirty with sticky handles on the cupboards and an improperly cleaned oven. To add to this a large concrete block was left haphazardly outside the back gate with no thought to remove it until I made them aware. Clear expression of disdain towards the customer, seeing them merely as a means to profit.

Saul · 29 May 2025

★★★★★ 1/5

Google

Had a viewing for a house we really liked only to turn up to the property on time and the owners to come home and say the house has been sold and that they told the estate agents to notify everyone. No communication and disappointed.

MAXmufc · 10 March 2026

★★★★★ 5/5

Google

Eric Clarke have just completed the sale of my property in Farnworth. From the initial valuation meeting through to the marketing and subsequent sale of the property I have been kept informed and updated on a regular basis. The house had been under offer three times previously. When each of these offers failed for various reasons Karen was on the case promptly to help secure a buyer and eventual sale. A realistic valuation and a professional service. Very pleased.

Martin · 24 March 2022

★★★★★ 1/5

Google

Unbelievable attitude of staff very rude not at all helpful will never ever recommend anyone towards them, I was looking them properties looking for good house they are horrible, there own faults putting on customers didn’t even give them chance to say something or help them to buy them dream house where customer want. Eric listen when we go buy any jumper we look plenty of things in it e.g colour, materials, brand, own pocket as well and this is a house customer need to look everything can’t buy in a sec sorry but ur staff is horrible 👎👎

Nimra · 24 January 2026

★★★★★ 5/5

Google

Danny Hughes has been an amazing help with a house chain we were both involved in. From agent to agent, it has been a pleasure working alongside Danny to get this chain across the line to completion. Big thanks to Danny for all your help!

Holly · 6 August 2024

★★★★★ 5/5

Google

I bought a flat through Eric Clarke and they were fantastic, Colleen kept in touch with both sets of solicitors and myself. I can't thank Collen enough and the staff at Eric Clarke.

Darren · 24 December 2025

★★★★★ 5/5

Google

Excellent. A pleasure to deal with. Felt really comfortable working with Emma and the team at Eric Clarke , Emma went above and beyond helping us with our property move, keeping us updated all the way. Will be recommended to anyone moving properties. Thanks Matty

Matthew · 3 May 2024

★★★★★ 5/5

Facebook

I contacted Eric Clarke expressing I was looking for a two bedroom apartment as I wanted to downsize from my previous address, gave Emma a list of my needs with in days she had contacted me saying she had found a property that she thinks I might be interested in, it was perfect thank you once again Emma you have been a star highly recommend very professional and kept me updated on any fees or changes thanks Jason

Jason · 3 March 2020

★★★★★ 5/5

Google

Thanks to Danny and the rest of the team at Eric Clarke whilst selling my property. Have gone back to Eric Clarke time and again over many years. Really appreciate the advice and support I've had along the way. Thanks again!!

Barbara · 3 May 2024

★★★★★ 5/5

Google

Had an issue with my rental had someone out and resolved within a few hours Emma was really helpful

Danny · 24 January 2026

★★★★★ 5/5

Google

Glad we chose Eric Clarke as our estate agents, Karen has been Fantastic and very helpful from start to finish, kept us up to date with what was happening. Would definitely recommend and have Karen deal with it 👍🏻 And u get a nice treat box at th end of purchase ☺️ …

Areena · 24 March 2023

★★★★★ 5/5

Google

We cannot recommend Eric Clarke highly enough. From the initial valuation to completion of the sale of my late in-laws home, we received a first class service from all the team. Everyone we came into contact with was polite, understanding, helpful, honest in their opinions and knowledgeable. We have no hesitation in recommending Eric Clarke for the sale of a property. The property was vacant with no chain and even though we were told to expect a lot of interest and a quick sale, we did not anticipate 3 offers within 4 days of the property being marketed. In our experience you will receive a first class service from an estate agent who really cares and knows the market.

Glynn · 7 June 2024

★★★★★ 1/5

Google

Rudest staff, no communication within the office, so unhelpful, avoid avoid avoid Called to book a viewing and was told ‘shes not here so I can’t book it’ I asked ‘when will she be back please’ the women on the phone replied ‘well I don’t know because she’s not here to ask is she’ I let this go and called back a few days later to book the viewing. Got booked in and was sent an application form. Of course I filled out the form. I was then sent a very rude email stating the application would be sent after a viewing, fine, went to the viewing where there were 4 other people viewing at the same time, the estate agent was exceptionally overstretched to the point it came across rude. Having to keep turning her back during conversations, left alone to walk round without any knowledge of the property given and no chance to ask questions and then had to openly discuss finances infront of all the other people viewing. I was told I would be called later that day to state if my application would still be sent off due to it being sent in too early. I was not called, waited until the following day and received an email asking if I wanted to view the property. I replied to the email to find my email had been added to a block list!!!! Absolutely appalling customer service, rude staff, so glad I realised this before committing to a property with them!!!

Nicol · 3 May 2024

★★★★★ 1/5

Google

Eric Clarke estate agent in Farnworth really should change their name to “NOT ERIC CLARKE ANY MORE”. The original Eric Clarke was a well-known friendly, helpful, customer focused family business. The new Eric Clarke estate doesn’t work on Saturdays so you can’t arrange a viewing on a Saturday. This discriminates against people that have full time jobs. If you ask for a weekend viewing, you are rudely told to “make time” during the week. This means that everyone has to take a day off from their Monday to Friday job if they wish to view an Eric Clarke property. Surely an Estate agent, like any other retailer, should be there for the benefit of their customers, not the other way round? They are not at all flexible with their viewings, either. The woman on phone told me that I could view a house on a Monday. But I couldn’t get a day off on Monday so I asked for Tuesday. She said NO, they don’t have viewings for Tuesday! When I asked why Eric Clarke can’t “make time” for the buyers, she just repeated arrogantly, “No, we don’t work on Saturdays” before she hung up on me. What type of customer service is that? Eric Clarke is the only estate agent I know who won’t allow me to make an offer without having first viewed the property with them. Over the years I have bought and sold several properties with the original Eric Clarke, including the one that I am currently living in. Now I am interested in a property that they are selling, which I have previously viewed with another estate agent only a few days ago. Inexplicably, they will not allow me to put an offer in on this house because I have not viewed it with “them”. But they refuse to let me view it on a Saturday, which is the only day I am free to view it. Or a Tuesday when I could get someone to cover my shift. I lost the chance to view/purchase another property with them not long ago due to their inflexibility in their viewing arrangement. Is Eric Clarke an estate agent? If so, isn’t it your sole job to sell properties for the vendors who pay for your service? Do your vendors even know that you are making it so difficult for people with full time jobs to view their properties? So Eric Clarke, how can people buy a property with you when they work Monday to Friday, when you do not work Saturdays or Sundays, and don’t do viewings in a flexible way during weekdays? In my opinion, the new Eric Clarke is making viewing your property difficult because they are so inflexible with their viewing arrangements. In my opinion, the new Eric Clarke is making purchasing your property difficult because they force you to view the property with their representative before they will allow you to make an offer. In my opinion, this estate agent should stop using Eric Clarke’s name, because it is an absolute insult to the reputation of the original Eric Clarke family business.

N · 24 March 2024

★★★★★ 5/5

Google

I chose Eric Clarke agents as they were local and in business for many years. I was not wrong to do so, my house sold the day after it went on the market! My agent was Danny and the service was really good, communication really good. I was not even in the country and everything was dealt with hassle free. I would highly recommend them.

Soozi · 5 October 2024

★★★★★ 5/5

Google

Great service from Dan and the team. Would not hesitate to use again and recommend.

Roger · 4 November 2024

★★★★★ 5/5

Google

Philip was super friendly and communicative whilst working with Eric Clarke Estates. We would definitely recommend them, a very positive experience!

Estates · 14 August 2025