Every review we hold for the Farnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHamptons have been managing our…
Hamptons have been managing our property for almost four and a half years. During that time we have had, and continue to have exemplary service. Our Property Manager, Katie Tucker, is always there for us and nothing is too much trouble. We feel we have a great professional, yet friendly working relationship with Katie. She has been an absolute superstar, especially with keeping in touch with us during the various Covid lockdowns, when it must have been very challenging for her at times, what with remote working, etc. It is extra challenging in our case as we are in Australia and working around the different time zones could be problematic, but it never is for Katie.Katie knows our property very well and liaises between our tenants and ourselves in a very professional and efficient manner. She always takes care to keep track of and follow up on any outstanding maintenance issues or problems arising from either party. We don't know what we'd do without her!
Hayley · 11 June 2021
★★★★★ 5/5
TrustpilotPositive review for Amy (Westborne Grove)
We are just over 6 months into a 2 year tenancy in the Notting Hill area. Amy from the Westborne Grove office has been a pleasure to have as our property manager, we have had a number of maintenance and pest issues and she has responded promptly and sorted them all out very quickly. Definitely recommend Hamptons and Amy for prospective tenants in the area.
Tom · 30 April 2023
★★★★★ 5/5
TrustpilotPatryk Lehmann of Hamptons
Patryk Lehmann of Hamptons, Property Manager of Maidenhead Branch has managed our property with absolute professionalism throughout . He has dealt with every issue with promptness, keeping all concerned informed of any progress,ensuring it is resolved to everyone's satisfaction.
AS · 31 October 2024
★★★★★ 5/5
TrustpilotHard working and thorough!
Hamptons treated me like part of the family from the start. Understanding of my needs, our timing scale and also the fact our precious dog would have to be taken into consideration when organising viewings. Alexandra worked hard to get the deal through and we felt totally in safe hands at a stressful time. Thank you!
Millett · 20 December 2023
★★★★★ 5/5
TrustpilotI have let a flat through Hamptons…
I have let a flat through Hamptons Clapham Old Town branch for over 10 years and their service has been outstanding. In recent times I have been particularly impressed by Giuseppe who is one of the letting team. He is always so helpful and polite and on more than one occasion he has gone over and above what I'm paying Hamptons for thereby saving me a great deal of time and expense. Thank you!
Steve · 20 May 2022
★★★★★ 5/5
TrustpilotJacob Forster
Our agent at Hamptons was Jacob Forster and he was absolutely excellent. In the first instance he gave very sound and sensible advice about the sale of the house and arranged for some very good photographs. Then throughout the period of the sale he was always available to talk and always proactive in making contact with us and our buyers to make sure the process moved along. He made a huge difference and I felt complete confidence in him. It was undoubtedly the most positive experience I've ever had with an estate agent.
Chris · 26 May 2021
★★★★★ 5/5
TrustpilotMelanie Hudson & the Bath team
Melanie Hudson and the whole team at the Bath office have been brilliant from start to finish.Finding a rental in this area isn't easy but having secured somewhere really quickly they have made the process super easy and I couldn't recommend them highly enough!
Kirsty · 8 August 2024
★★★★★ 5/5
TrustpilotBig steps ...
Moving house after 16 years in your own well-loved home to a brand new area is not something for the faint-hearted and it certainly felt like a scary step to be taking, specifically as we hadn't rented for over 25 years. Melanie from the Bath office has been instrumental in helping ease us into our beautiful rental property and has kept us informed and updated both before and after the move. Cannot recommend her service highly enough.
Carrie · 30 November 2021
★★★★★ 5/5
TrustpilotMelanie was extremely helpful when our…
Melanie was extremely helpful when our radiator started to leak, getting an engineer out as soon as possible to fix the issue.
Josh · 21 October 2022
★★★★★ 5/5
TrustpilotGreat service and great team.
We were very pleased with the way the Hamptons team in the Bath office dealt so professionally and diligently with the letting of our property. They showed real professionalism, great customer service, commitment and determination to find us a suitable tenant. The communication throughout was also excellent. Thank you.
Customer · 3 May 2024
★★★★★ 5/5
GoogleHamptons helped to push through a rental to get us into the local school system while we looked for something, then found us a great house to buy. Really good communication from the team at all stages.
Ben · 13 November 2022
Agent replied · 12 November 2024
Hi Ben, thank you for your review. It is great to see that the team provided you with their standard exceptional service.
★★★★★ 5/5
TrustpilotAggie Gleba Hamptons Fulham - Agent Review
Agnieszka (Aggie) Gleba handled our tenancy application, she was polite, professional, very helpful, and made us feel at ease through the process. She helped us find the perfect apartment and we couldn’t be happier. Once we expressed our interest in the home we wanted, there was a quick turn around and we had occupancy in under a week. She promptly helped us with all the questions we had about the property. We highly recommend her services!
T · 23 December 2021
★★★★★ 4/5
TrustpilotWe have found Selen Hurbas very helpful…
We have found Selen Hurbas very helpful in resolving any issues with the property we are renting. Whenever the problem was related to the flat the response was prompt and resolved very quickly. Issues relating to the shared areas took longer but those were not within Hamptons remit. Laura
Customer · 24 April 2024
★★★★★ 5/5
TrustpilotAlways helpful, approachable, and incredibly professional. ked with Hamptons for a…
We have worked with Hamptons for a number of years, during which time we have built up an excellent working relationship with Dawn, who oversees our portfolio.Dawn and her management team have always provided us with an excellent service. They are always helpful, approachable, and incredibly professional.
Martin · 31 May 2024
★★★★★ 5/5
TrustpilotHamptons have been great to deal with
Hamptons have been great to deal with. Extremely helpful and available for any questions whilst I reminded myself of the processes of the rental market. All members of the office were kind from the first day I had to deal with them. Thank you. I am grateful to you all.
Rachel · 2 April 2024
★★★★★ 1/5
TrustpilotHamptons international home from home
We hired a holiday property from Hamptons international but they didn't supply us with the key code to get into the property rang numerous times and also mobile number straight to answerphone also left a message but they never got bk to us luckily an hour later the owners arrived. Extremely poor service
D · 19 July 2019
Agent replied · 23 October 2024
Thank you for leaving us a review. Customer service is very important to us and we are naturally disappointed to receive your review. Please do email customercare@hamptons-int.com with any further information so we can look into your experience in more detail. Thank you again.
★★★★★ 5/5
TrustpilotGreat service
Super helpful with any issues that have come up with our rental.
Melissa · 15 September 2025
★★★★★ 5/5
TrustpilotGreat and realiable
Joe and the team made the move in experience really straight forward. During our tenancy Joe and Hamptons have been really responsive with any maintenance issues that we have had.
Mr · 16 July 2021
★★★★★ 3/5
TrustpilotWe rent a home in Farnham through…
We rent a home in Farnham through Hamptons and used to have a really great property manager, issues were resolved quickly updates were given quickly and in a pleasant manner. Now that she's left we spend ages chasing her replacement the service is really awful and the property manager is down right rude. Really dissapointing and makes us now look to move away. It seems like the care has completely gone.
Rachel · 2 August 2022
★★★★★ 4/5
TrustpilotCompetent
Competent, professional and friendly. Amy has been super helpful
MO · 23 October 2023
★★★★★ 5/5
TrustpilotA young stand out professional.
Businesses are only as good as their people. In Jacob Forster, Hampton's have a real asset. In the whole buying and selling process, he was the only person who delivered a quality service. From day one when he stayed late to show us our new cottage, to the day of exchange where he was still working to dot the i's, I cannot recommend this young man highly enough. In fact I would employ him personally - that's the best testimonial I can give. Ask for him by name 👍
STEVE · 3 February 2021
★★★★★ 5/5
GoogleHighly recommend Hamptons, Farnham. Ricardo has been great, professional throughout, excellent communication. Always available for support, advice and questions. Best local agent to sell thoughPositiveResponsiveness, Quality, Professionalism, Value
Rachel · 13 November 2021
★★★★★ 1/5
TrustpilotBroken item never refunded
Rented via Hamptons until 2019, when we moved in the cleaning and repairing of the flat that we requested had not been done, there was broken glass and wood in the cupboard, doors were broken, oven was in no state to use, including no light. Requests for some things were ignored, we had to allow people in during our tenancy to paint walls, fix doors, remove rubbish, etc. which we were guaranteed would happen beforehand. At the end of our tenancy, even though we would prefer no access for viewings, we allowed these. The letting agent who attended broke an item of mine and, in front of the viewers, promised payment, however I am still waiting for the receipt of this payment over a year and a half later - it was a false promise to make herself look good and I had to replace my item at my own expense.
Kirstie · 26 January 2021
★★★★★ 1/5
TrustpilotMy mum rented a flat at Windsor for…
My mum rented a flat at Windsor for £2,500 for 12 months.She tried to protect the flat in good standard. And had monthly professional cleaning service.But at the end of her tenancy, the agent’s inventory inspection company accused my mother for some unreasonable marks and scratches caused by time of consuming( such as in the Sink, on the fridge plastic boxes etc). And two little scratches from the bath tiles( one was already there before she moved in. My mother never tried to destroy the tile or scratch it with hard items. It’s ridiculous that Hamptons International asked her for £3300 damage fee and cleaning fee, which overlaps her deposit and request £508 more from her. Which includes £800 tile replacement and £1300 window frame painting. Since we don’t any proofs to say that she didn’t cause them. We still have to pay for it. But surely, we will never recommend to use this agent ever again! Be extremely careful in the beginning, check their inventory report description and the real situation in the flat. Report anything that does not match, otherwise they will blame everything on you and charge you ridiculous amount.
Customer · 22 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
