Every review we hold for the Farnham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSelen has been our property manager for…
Selen has been our property manager for several years and she always provides an excellent and responsive service when we raise issues with the flat with her.
Ryan · 16 June 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave a review.
We are delighted to hear that Selen has consistently provided you with excellent service over the years. We understand how important it is to have a property manager who is responsive and supportive when issues arise, and it is wonderful to know that Selen has been able to deliver this for you.
Your kind feedback is greatly appreciated, and we will be sure to share your comments with Selen and her management team. Recognition such as this means a great deal and reflects the high standards of service we strive to provide.
Thank you once again for your continued trust in Hamptons.
★★★★★ 5/5
TrustpilotDanish is always supportive to me.
Danish is always supportive to me.
Thank you very much!
Gaku · 6 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave a 5 star review.
We are delighted to hear that Danish has provided such consistent support and made a positive difference to your experience. Delivering helpful, reliable and attentive service is something we value greatly, so it's wonderful to know that Danish has demonstrated these qualities.
Your kind feedback means a great deal to us, and we will be sure to pass your comments on to Danish.
Thank you again for your support and for choosing Hamptons.
★★★★★ 1/5
TrustpilotUnprofessional and costed me more money . Avoid !!
Very disappointing and unprofessional service despite taking so much money for fully managing the rental of my apartment. Hamptons property in charge mismanaged payments on the property on multiple multiple occasions leading to damages being paid out and most recently Hampton’s completely washed their hands of any accountability on debt from non-payment of a service charge despite managing the property at the time forcing me to make payments of several hundreds to close the case. During the rental period services such as routine inspections that were handled by Hampton did not notice and report a massive leak and mould which again led me to spending a lot in maintenance and replacement costs. This could’ve been avoided if the inspection service was thorough. All in all Hampton has costed me a lot of money when managing my apartment while taking a lot of money for nothing. Avoid at all costs. I will certainly not be listing my apartment again with Hampton’s.
Krupa · 7 May 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave a review. Providing excellent customer service is extremely important to us, and we are sorry to learn that your experience did not meet your expectations. We would appreciate the opportunity to look into the concerns you have raised. Please contact customercare@hamptons.co.uk with your details, and a member of our Customer Care team will be happy to investigate. Thank you again for your feedback.
★★★★★ 5/5
GoogleAfter a bit of a slow start, once we got the guide price right, the process ran smoothly through to completion. Thanks to Riccardo and the rest of the team for their diligent work!
Andrew · 11 April 2026
Agent replied · 11 October 2026
Thank you for the positive feedback! We are thrilled to hear that our team was able to make the process smooth and successful for you. We will make sure to pass on your kind words to Riccardo and the rest of our team. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotDanish is an exceptional professional…
Danish is an exceptional professional who I would highly recommend. Very good service!!
Nicolas · 5 September 2026
Agent replied · 23 September 2026
Thank you for your fantastic 5-star review.
We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression.
We really appreciate your recommendation and your kind words, which will be shared with Danish and the team.
Thank you for choosing Hamptons.
★★★★★ 5/5
TrustpilotPatryk has been our property manager…
Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.
Dan · 27 May 2026
Agent replied · 22 June 2026
Thank you for taking the time to leave such positive feedback.
We are thrilled to hear that you were pleased with the service you received. Delivering excellent customer experiences is at the heart of what we do, so it is wonderful to know that our team met your expectations.
We truly appreciate your comments and will ensure they are shared with the colleagues involved.
Thank you again for your review and for placing your trust in Hamptons.
★★★★★ 1/5
TrustpilotSale and rental experience
I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.
Consumer · 5 December 2025
★★★★★ 5/5
GoogleThis review is about Tia from Hamptons, Farnham!
What an incredible property manager she is.
We were tenants of a property for 6 years and Tia has been our “go to” person for the last few years, any problem big or small she is there to help! Nothing is too much effort for her, and she’s super friendly too!
Dennis · 16 August 2025
Agent replied · 17 October 2025
Thank you for sharing your positive experience with Tia at Hamptons, Farnham! We're so glad she provided exceptional service as your property manager for the past 6 years. Tia is truly dedicated to her job and always goes above and beyond for her tenants. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a wonderful experience purchasing one new home in Farnham through Hamptons. James was exceptionally helpful in getting everything pushed through and a pleasure to work with. Thanks James and all.
Terry · 11 April 2026
Agent replied · 11 October 2026
"Thank you for choosing to work with us and taking the time to leave us such a positive review! We are thrilled to hear that you had a great experience with James, and we appreciate the opportunity to help you find your new home in Farnham." Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 4/5
TrustpilotOld Listed Country House
Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.
Claire · 6 December 2025
★★★★★ 5/5
TrustpilotFabulous experience - thank you to our Property Manager!
We have recently become tenants in a rental property of Hamptons. We’ve only got good things to say about the service. Our property manager, Mandy, has been brilliant in answering any questions we might have and arranging people to pop in should any small issues arise at a prompt speed. Thank you so much!
Flora · 28 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a lovely review.
We're delighted to hear that you've had such a positive experience since moving into your new home. It's great to know that Mandy has been so helpful and responsive, and that she's been able to quickly assist whenever you've had any questions or needed support.
I'll be sure to pass your kind comments on to Mandy, who I'm sure will really appreciate the recognition.
We wish you all the best in your new home and hope you continue to enjoy your tenancy with us
★★★★★ 5/5
GoogleWe had a great experience buying our house with Hamptons, Dani was great - excellent communication and really worked hard to keep things on track. Would definitely recommend Hamptons.
Claire · 11 April 2026
Agent replied · 11 October 2026
Thank you for the glowing review! We are so thrilled to hear that Dani's excellent communication and hard work made your home-buying experience with Hamptons a great one. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleHamptons were our sellers estate agent for our first home, they were personable, polite, efficient and there was an excellent communication process throughout the whole thing. They kept us in the loop from start to finish right up until we got the keys, and we couldn’t have got it completed before our holiday without them! I would recommend Hamptons as an Estate Agent. Riccardo, James and Caroline were who we dealt with and we found them excellent and supportive.
Luke · 11 October 2024
Agent replied · 12 November 2024
Thank you for your wonderful review Luke. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!
★★★★★ 5/5
TrustpilotSo pleased I chose Hamptons to manage my cottage
I am only too willing to say I have been so pleased over the last 20yrs to have Hamptons manage my Wiltshire thatched cottage. I have been particularly impressed over the last year by the most professional, kind and thoughtful attitude of my Manager Mandy D’orta and her team colleague Anna!
Hazel · 3 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to share your experience and for your continued trust in Hamptons over the past 20 years.
We are delighted to hear how pleased you have been with our property management service, and especially with the support provided by Mandy and Anna. Delivering a professional, thoughtful and reliable service is something we strive for, so it is wonderful to know that Mandy and Anna have made such a positive impression and have helped make your experience such a successful one.
Your kind words mean a great deal to us, and we will be sure to pass on your feedback to Mandy, Anna and the wider team.
Thank you again for your recommendation and continued loyalty to Hamptons.
★★★★★ 5/5
TrustpilotBig thanks to my Property Manager: Nikki Cullen
Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.
Richard · 13 April 2026
★★★★★ 5/5
GoogleWe sold (during difficult market conditions) through Hamptons and highly recommend Riccardo, James and the rest of the team. Great job. Thank you.
M · 11 May 2026
Agent replied · 11 October 2026
Thank you so much for your kind words! We're thrilled to hear that our team at Hamptons was able to successfully sell your property, even in tough market conditions. We appreciate your recommendation and are here to assist with any future real estate needs.Kind regards, Chanelle Aldrich, Customer Feedback and Support Team
★★★★★ 5/5
TrustpilotThe house we have rented through the…
The house we have rented through the Parsons Green office has been a great experience from the beginning. We haven’t rented in a number of years but are doing so while renovating our own house. The property is managed by Hamptons through the help and expertise of Danish at their property management. Everything issue is dealt with efficiently and politely through Danish making our lives so much easier! I can trust that it will be done always, thank you Danish.
Claire · 4 October 2025
★★★★★ 5/5
TrustpilotGreat Property Management
Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.
Ellie · 22 April 2026
★★★★★ 5/5
GoogleWe recently sold our property through Farnham Hamptons and found them to be professional, friendly and approachable. We were helped by Riccardo and James and neither could've done more to get our sale over the line. We would without hesitation recommend them!
Catriona · 11 November 2025
Agent replied · 11 October 2026
Thank you for trusting us with the sale of your property! It was a pleasure working with you and we are delighted to have exceeded your expectations. We'll be sure to pass along your kind words to Riccardo and James. Thank you for your recommendation! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleNikki Cullen is always available when we need her and responds incredibly quickly to any issues we have, her support has been excellent.
Daniella · 11 April 2026
Agent replied · 11 October 2026
Thank you for your amazing review, ! We are so grateful for your support and are always happy to be there for you whenever you need us. We pride ourselves on excellent customer service and are delighted to know that you have experienced just that. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleReally enjoyed the service from Hamptons when buying my first home. Riccardo was very helpful and kept me well informed throughout. Thanks
Henry · 11 April 2026
Agent replied · 11 October 2026
Thank YOU for choosing Hamptons for your first home purchase! We're thrilled to hear that Riccardo provided you with excellent service and kept you informed every step of the way. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
TrustpilotDanish is by far the most helpful…
Danish is by far the most helpful estate agent I’ve met. As my property manager, he has handled every issue with patience, professionalism, and efficiency. No matter the concern, he always finds a solution quickly and ensures everything runs smoothly. His dedication, attention to detail, and willingness to go the extra mile truly set him apart. I highly recommend Danish to anyone looking for a reliable and proactive property manager!
Niki · 21 November 2025
★★★★★ 5/5
TrustpilotJuan Elkington
Juan Elkington, based at the Maidenhead office has been an excellent Property Manager: professional, approachable, and highly responsive. He communicates clearly, deals with issues promptly, and makes everything as straightforward as possible. A pleasure to work with and a real asset to the team."
G · 5 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave such a wonderful review.
We are delighted to hear about your positive experience with Juan and the Maidenhead Property Management team. Providing a professional, responsive and approachable service is incredibly important to us, and it's fantastic to know that Juan's clear communication and prompt handling of matters have made managing your property as straightforward as possible.
Your kind words about Juan being a real asset to the team are greatly appreciated, and we will be sure to share your feedback with him and his colleagues.
Thank you again for your recommendation and for choosing Hamptons.
★★★★★ 5/5
TrustpilotHamptons have been the letting and…
Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.
Frances · 7 May 2026
Agent replied · 22 June 2026
Thank you for your lovely review.
We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback.
Your comments are very much appreciated and will be shared with the team.
Thank you again for taking the time to leave your review.
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