Trusted Agent profile

Castles reviews

4.7

โ˜…โ˜…โ˜…โ˜…โ˜… Excellent

44 reviews across 2 platforms

7 South Street, Farnham GU9 7QU

Part of Castles, see every office.

Castles's Farnham office at 7 South Street is rated 4.7 out of 5 across 44 reviews on two platforms, including 40 Google reviews rated 4.6. The 4 Facebook count is for the whole business. Checked 9 October 2026.

Google logo

4.6 / 5

40

Reviews on Google

This office

Facebook logo

5.0 / 5

4

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Farnham office, from every platform, shown as written. First names only.

5/5

Google

Castles were brilliant throughout my sale and purchase. Steve worked really hard on the sale and in helping me to secure the property I wanted. Communication and feedback was excellent and I would thoroughly recommend them.

Ann ยท 31 August 2020

Agent replied

Thanks Ann, very kind of you to share your experience with Castles.

5/5

Google

Castles were fantastic. They ensured my purchase went well from start to finish and they were always happy to help with any questions that I had. I would highly recommend.

Barry ยท 5 December 2020

Agent replied

Thank you Barry, we hope you are happy in your new home!

5/5

Google

I am extremely delighted for the excellent services provided by the dedicated team of professionals who helped us through the purchase of our property. Highly recommended for their reliability, capability, expertise and care

Tarek ยท 28 July 2019

Agent replied

Thank you Tarek, very kind. We hope you're very happy in your new home! Regards Steve and the Farnham team

5/5

Google

I can't recommend highly enough after recently letting a new property through Castles. Excellent customer service, quick and simple process with great communication at every stage.

Dan ยท 9 November 2019

Agent replied

Hi Dan, thanks for your review! It seems to have come through twice, does that mean we're worth 10 stars?! We're glad you were happy with how it all went and hope you are settling in!

5/5

Google

Peter and I were very pleased and impressed with the service we received from Steve and all at Castles. We are very happy to recommend them.

Vanessa ยท 26 September 2019

Agent replied

Thank you very much - a few fraught moments but with committed buyers and sellers we got there in the end!

5/5

Google

I would happily use Castles again. Very friendly staff and great service.

Robert ยท 24 September 2020

Agent replied

Thanks for your comments Robert, much appreciated.

3/5

Google

It's a letting agent, what else can you say

Karen ยท 23 September 2019

Agent replied

Hi Karen, thanks for your review. We work hard to deliver a 5* service, but sometimes challenges in lettings makes that difficult. Weโ€™ll be doing our best for you to be happy to give us 5 stars!

5/5

Google

Great staff and good service. Definitely recommend.

Lisa ยท 25 November 2019

Agent replied

Thanks Lisa

4/5

Google

Really Great service from friendly people.

Alex ยท 28 July 2019

Agent replied

Thank you Alex. We hope you are happy in your new home. Best wishes Castles

5/5

Google

I can't recommend highly enough after recently letting a new property through Castles. Excellent customer service, quick and simple process with great communication at every stage.

C ยท 10 June 2020

5/5

Google

Friendly staff & good support & comms ??

Kirsten ยท 30 September 2018

5/5

Google

Friendly staff & good support & comms ๐Ÿ˜

Kursed ยท 31 August 2018

1/5

Google

โ€ฆ

Miranda ยท 19 October 2019

Agent replied

Thank you Ms Hughes for your review. We're generally appreciative of clients taking the time to post their feedback but we feel leaving this kind of review is a little unfair since all we at Castles are trying to do is deal with the number of issues raised by the check out report to get the property you were renting back to an acceptable standard for the owner.

3/5

Google

โ€ฆ

Karen ยท 19 October 2019

Agent replied

Hi Karen, thanks for your review. We work hard to deliver a 5* service, but sometimes challenges in lettings makes that difficult. Weโ€™ll be doing our best for you to be happy to give us 5 stars!

5/5

Google

โ€ฆ

Vanessa ยท 19 October 2019

Agent replied

Thank you very much - a few fraught moments but with committed buyers and sellers we got there in the end!

1/5

Google

Enough said!

Miranda ยท 13 October 2019

Agent replied

Thank you Ms Hughes for your review. We're generally appreciative of clients taking the time to post their feedback but we feel leaving this kind of review is a little unfair since all we at Castles are trying to do is deal with the number of issues raised by the check out report to get the property you were renting back to an acceptable standard for the owner.

4/5

Google

Rating only, no written review.

Duncan ยท 28 July 2019

5/5

Google

Rating only, no written review.

Richard ยท 28 July 2019

Agent replied

Thanks for your review Richard.

4/5

Google

โ€ฆ

Alex ยท 17 January 2019

Agent replied

Thank you Alex. We hope you are happy in your new home. Best wishes Castles

5/5

Facebook

Rating only, no written review.

Bill ยท 20 November 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Castles's Google reviewsLeave Castles a review

Questions about Castles

How many reviews does Castles have?

Castles's Farnham office has 44 reviews across two platforms: 40 on Google, 4 on Facebook (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Castles's rating?

Castles is rated 4.7 out of 5 across all 44 reviews, and 4.6 out of 5 on Google from 40 reviews, checked 9 October 2026.

Where is Castles's Farnham office?

Castles, 7 South Street, Farnham GU9 7QU.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.