Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
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5/5
TrustpilotLisa Howson Is great
Lisa Howson Is so helpful and worked so hard with me to get my parents in there new house thank you
Bradley Β· 7 July 2020
Agent replied Β· 15 June 2024
Dear BradleyThank you for taking the time to complete the five star review. I have passed on your kind comments to Lisa Howson.Kind RegardsJames Dickson - Lettings Department Manager
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5/5
TrustpilotVery attentive and personable estate β¦
Very attentive and personable estate agents. Always kept me in the loop and they clearly work very hard! I will definitely use Vickerys in the future!
Miss Β· 17 November 2017
Agent replied Β· 15 June 2024
Dear Miss HardwickThank you for your very kind feedback, I have passed on your comments to the Lightwater team. It has been a pleasure working with you and we look forward to handing over the keys to your new home on completion.If there is anything we can do to help in the future, please do not hesitate to contact us.Kind regards Stuart Wright - Area Director
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5/5
TrustpilotProperty Purchase
Very pleased with the service provided by everyone at the Fleet branch. Kept us updated throughout the process and always helpful when I contacted them.
Sue Β· 27 August 2018
Agent replied Β· 15 June 2024
Dear SueThank you for taking the time to leave our Fleet office such a positive review. I am delighted you have been pleased with the service from everyone involved.We wish you all the best in your new property.Kind regardsStuart Wright - Area Director
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5/5
Trustpilot100% Recommended
100% RecommendedThey are really nice and helpful. Guided us through all the procedures even worked overtime just to help us. 100% happy
Zsolt Β· 25 January 2020
Agent replied Β· 15 June 2024
Dear ZsoltThank you for your kind words and I have passed your feedback on to team here in Lettings. I hope you are enjoying your new home.Kind RegardsJames Dickson - Lettings Department Manager
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5/5
TrustpilotAlways updated you on situations andβ¦
Always updated you on situations and gave you a call every week even if have no updates but keep you in the loop or if we had any questions
Amy Β· 5 September 2023
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5/5
TrustpilotVickery at Camberley had great staffβ¦
Vickery at Camberley had great staff that kept communicated clearly, kept us up to date and co-ordinated well with the vendor. Great job done.
Customer Β· 3 October 2018
Agent replied Β· 15 June 2024
Dear Customer,Thank you for taking the time to leave your feedback, I am pleased to hear that our Camberley office were able to keep you up to date and provide a five star service. If we can be of any assistance in the future please do not hesitate to contact the office. Kind Regards,Richard Lake - Director
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5/5
TrustpilotGood positive experience
Friendly and efficient team. Alex and Alan of the Frimley office were always positive and encouraging during a difficult start to our sale. Great outcome.
Christine Β· 30 August 2017
Agent replied Β· 15 June 2024
Dear Mrs WoodhamMany thanks for taking the time to write such a positive review, your comments are greatly appreciated. It is nice to know that Alex and Alan provided such an efficient service during the sale of your property. I have passed on your kind words to them and they send you their best wishes.Kind regardsRichard Lake - Director
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5/5
TrustpilotVickery family rocks
Vickery staff was Very helpful through out the whole procedure.. we got the keys today, so happy in our new home π‘ π
Naseem Β· 20 February 2019
Agent replied Β· 15 June 2024
Dear Mr & Mrs ChahalThank you for your feedback. I am delighted we finally got you into your new home. All the team in the Lightwater office send their regards and we hope you will be very happy in your new home.Kind RegardsStuart Wright - Area Director
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4/5
TrustpilotVery pleased
Very pleased with the advise and experience that James from vickerys gave us on both our purchase and then the rental on that purchased property
Debbie Β· 5 May 2017
Agent replied Β· 15 June 2024
Dear Mrs SheltonThank you for your feedback. I agree that James has done a great job helping you along the way and I have passed on your kind words to him.The lettings management team will continue to support you with your rental property going forward, or myself and James are on hand should you need any further help.Regards Stuart Wright, Area Director
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5/5
TrustpilotVery happy with the service I receivedβ¦
Very happy with the service I received from Vickery and in particular to Lizzie for her assistance with our search. Highly recommend
Gary Β· 30 July 2019
Agent replied Β· 15 June 2024
Dear GaryThank you for taking the time to leave a review for Lizzie in our Camberley office. I have passed on your kind words and I am pleased she was able to help you with your search.Kind RegardsStuart Wright - Area Director
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5/5
TrustpilotRichard Lake and Emily White are highlyβ¦
Richard Lake and Emily White are highly professional and customer focused and Richard facilitated the purchase of our new property as well.
Miss Β· 8 July 2019
Agent replied Β· 15 June 2024
Dear Miss RougeauxThank you for taking the time to leave Richard & Emily a fantastic 5* Review. I am delighted they were able to provide you with a fantastic service. Wishing you all the best in your new homeKind RegardsStuart Wright - Area Director
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5/5
TrustpilotSarah at Vickery is very professionalβ¦
Sarah at Vickery is very professional and very lovely to deal with. She is extremely friendly and a pleasure to speak to.
Sue Β· 10 June 2019
Agent replied Β· 15 June 2024
Dear SueThank you for taking the time to leave Sarah such a lovely review. If we can be of any assistance in the future please do let us know.Kind RegardsStuart Wright - Area Director
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4/5
TrustpilotVery comfortable working with Vickery!
Very honest appraisal of home, services and current market values. Friendly and knowledgable staff who seemed to always be available to talk.
Anthony Β· 5 June 2019
Agent replied Β· 15 June 2024
Dear Mr RoweThank you for taking the time to leave our Farnborough office a review. It was a pleasure working with you and we hope you and the family are settling in well to your new home.Kind RegardsStuart Wright - Area Director
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5/5
TrustpilotAn excellent company that looked afterβ¦
An excellent company that looked after me for five and a half years! Nicky & Karen a real pleasure to deal with.
Mr Β· 6 March 2019
Agent replied Β· 15 June 2024
Dear Mr PaddockThank you for your kind words for both Nicky & Karen. I have passed them on and the whole of the team send their regards.Kind RegardsStuart Wright - Area Director
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5/5
GoogleOutstanding client service - personal and honest. Matthew single handedly kept our chain moving to hit deadlines - outshining every other solicitor and estate agent in the chain. Thank you!
Su Β· 18 June 2023
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4/5
TrustpilotQuick Sale
Found a buyer for the house quickly and kept in touch during the process weekly which was good. The legal process took longer than hoped but this was down buyer's agenda etc.
Caroline Β· 20 April 2023
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5/5
TrustpilotWe had the pleasure of dealing with Matt and Edward
We had the pleasure of dealing with Matt and Edward at Vickery, Frimley recently whilst searching for our next home. They were always helpful and were quick to call to offer us viewings at any new and suitable properties. They were a pleasure to deal with.
Hayley Β· 3 August 2021
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5/5
TrustpilotVery polite
Very polite, helpful, informative and prompt.
Alaa Β· 27 August 2022
Agent replied Β· 15 June 2024
Dear AlaaThank you for your review, it is really lovely to get such positive feedback.Kind RegardsStuart Wright - Director
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5/5
TrustpilotEfficient and reliable successful sale agree within 1 week over asking price
Efficient and succesful
Farida Β· 16 December 2022
Agent replied Β· 15 June 2024
Dear FaridaThank you for your review.Kind RegardsStuart Wright - Director
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5/5
TrustpilotVery smooth sale and would listen to β¦
Very smooth sale and would listen to what we had to say. Nothing went wrong with Vickery's part they played. Would use again.
Mr Β· 7 September 2017
Agent replied Β· 15 June 2024
Dear Mr & Mrs JonesI am pleased to hear that you had such a positive experience during the sale of your home.I have passed on your comments to our Farnborough office who send their regards. Thank you for taking the time to write a review and we hope that we can be of service to you in the future.Kind regardsRichard Lake - Director
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3/5
TrustpilotAverage performance
Average performance. Pushy "early career" estate agent, very arrogant and no sense of customer serviceManger intervened at my request and resolved the situation
Richard Β· 9 August 2017
Agent replied Β· 15 June 2024
Dear Mr Butler,Thank you very much for taking the time to share your feedback with us. I am sorry to hear that your initial dealings with us were not to your satisfaction, however I am glad that our management team were able to successfully resolve the situation for you.Please be assured that we take all feedback very seriously. It is only by customers sharing their experiences with us that are we able to ensure we are providing the very best level of service, and your feedback has been taken on board. I wish you all the best in your new home, please do not hesitate to contact us if you wish to discuss any aspect of your purchase further. Kind RegardsRichard Lake - Director
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5/5
TrustpilotHouse purchase
Excellent communication throughout purchase from start to finish. Not a single issue, always informed of any update and all questions answered.
Mr Β· 26 October 2018
Agent replied Β· 15 June 2024
Dear Mr TaylorThank you for taking the time to leave our Farnborough office a review. I am delighted that the transaction went so smoothly for you and that the team were on had throughout to keep you updated.Kind RegardsStuart Wright - Area Director
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5/5
TrustpilotVickery Letting Agents excellent and trustworthy service
Vickery Letting Agents have managed my apartment consistently for over 5 years, efficiently and effectively. Their response and service has been exemplary.
Mr Β· 19 December 2017
Agent replied Β· 15 June 2024
Dear Mr BroughtonThank you so very much for your great review, it is very much appreciated.I will ensure to pass on your kind words to all staff involved in the management of your property.Kind regardsKaren Howard - Lettings Admin. Department Manager
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5/5
TrustpilotWonderful staff and service
Excellent full management service providedChris Mason had been excellent in sorting the problem She showed high level of professionalism and hard working
Dr Β· 16 November 2017
Agent replied Β· 15 June 2024
Dear Dr Al-AssadiThank you very much for taking the time to leave us such a great review.Your kind words have been passed onto the Management Team including Chris Mason.Kind regardsKaren Howard - Lettings Admin, Department Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.