Trusted Agent profile · Farnborough, Hampshire
Verified
★★★★★
161 reviews across 3 platforms
The Hub, Fowler Avenue, Farnborough, Hampshire, GU14 7JF
TE KOOP's office in Farnborough, Hampshire, at The Hub, is rated 4.9 out of 5 across 161 reviews on three platforms, including 154 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
After 23 Years in the industry our owner and founder Frank Cooper decided that, during the pandemic, it was time to diversify as the industry had changed. Buyers were now making decisions on property purchases through mediums such as videos, virtual tours and social media campaigns. No more is there a requirement to sit with a buyer and slide paper details across a desk to decide whether they wanted view them. It was such an old fashioned approach - not to mention a waste of paper and printing resources. From the COVID lockdowns, Frank found buyers wanted deep detail and rich video content on a property before they physically went to see it. This had such a positive impact. Viewings were now more of a match and naturally the ratio between viewings to offers increased. And that’s where the plan to start a company that could offer all of this as standard, whilst offering excellent value for money, was sparked and “TE KOOP” was born! TE KOOP are now putting buyers and property in the marketplace using the latest Customer Relationship Management software from industry leaders such as the Zoopla group and Rightmove’s wizardry. This, combined with the seasoned know-how from our staff, state of the art professional photography, professional video content and RICS approved floorplans makes a winning formula! We found we were able to pass on savings to the client by choosing to ditch the expensive high street offices approach in favour of vibrant cost effective office space away from the high street, enabling us to give an exceptional Rockstar service with exceptional value for money!
The Trusted Agent 2026 results for TE KOOP, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Farnborough office, from every platform, shown as written. First names only.
5/5
GoogleKaren done an absolutely amazing job helping me out. Quick and effective responses and was kept updated through the full maintenance process
Hi Shelley, thanks for your review. It’s great to hear Karen was able to help so effectively and that her quick responses and regular updates made the maintenance process straightforward for you. I’ll pass your kind words on to her. Many thanks, Matt.
5/5
GoogleSo helpful and patient. Such a kind staff and very accommodating!
Thank you so much for your wonderful 5-star review, Ciara! We're delighted to hear that you found our team helpful, patient, and accommodating. Providing friendly, supportive service is something we really pride ourselves on, so your kind words mean a lot to us. We truly appreciate your feedback and look forward to helping you again in the future.
5/5
GoogleFinaly, he is really good at explaining the property and he is really good at this job.
Thank you for your 5-star review, Ansom. We are delighted to hear that you had a positive experience. Finlay takes great pride in providing clear, helpful information and ensuring that clients fully understand the properties they are viewing, so he will be very pleased to receive your feedback. Thank you for taking the time to share your experience. We appreciate your support and wish you all the best in your new home. Kind regards, Miles Leslie Managing Director ELC Sales & Lettings
5/5
GoogleFinn, who showed us the property was really nice and polite and answered our queries as well.
Thank you Aven for your lovely review. We are very pleased to hear that Finn provided a positive viewing experience and was able to assist with all of your queries in a polite and professional manner. We really appreciate you taking the time to share your feedback and will make sure your kind comments are passed on to him. Kind regards, Miles and the team at ELC Sales & Lettings
5/5
GoogleFinlay team and Manager Imran are very helpful during the application process
Thank you for your 5-star review, Iftikhar. We're delighted to hear that Finlay and Imran were able to support you throughout your application process. Providing helpful guidance, clear communication, and excellent customer service is something we take great pride in, so it's wonderful to know you had a positive experience. Thank you for choosing ELC Sales & Lettings. We really appreciate your feedback and wish you all the best in your new home. Kind regards, Miles Leslie Managing Director ELC Sales & Lettings
5/5
GoogleWe’d highly recommend TE KOOP as our sale could not have been easier. Frank Cooper was amazing from start to finish as we had some many questions as we last moved 16 years ago, he was very knowledgeable! No question was too big or too …
Thank you for your lovely review. We are so glad we could make the sale of your property easy and wish you all the … More
5/5
FacebookWe sold our house with Te Koop and completed last week. We cannot fault the service we received from start to finish. Frank got us asking price for our house and kept us informed throughout the selling process with viewings and feedback. Once we had accepted the offer on our house there was regular communication and we were updated accordingly where necessary. I’m so glad we chose Frank as our agent 🏡
5/5
GoogleTekoop.. what can I say… outstanding service from Frank from start to finish.. I cannot recommend him and the company high enough! Stood out above the rest and no task/request was too small or too big for him.. just took it all in his …
Thank you so much for your kind words, they mean a lot. I'm so glad I could help you get that amazing new home, it is lovely! Wishing you all the best for the future and when you're ready to do it again, give me a shout!
5/5
GoogleNaz’s has been really helpful and always responds quickly to all queries. Checkin inventory was good and detailed.
Hi Sherly, thanks so much for taking the time to leave such a fantastic review. Naz will be delighted to hear your positive feedback. If we can be of any service in the future, please don't hesitate to reach out.
5/5
GoogleWe sold our house through Frank after recommendations and I can honestly say we had the most positive and personal experience from start to finish. …
Thank you for sharing your wonderful experience! We're thrilled to hear that our personalised service made you comfortable and confident during the selling process, we are committed to providing exceptional support to our clients, and it's … More
5/5
GoogleAbsolutely brilliant service, Frank made everything seem so easy for me , and was there every step of the way , would highly recommend , cheers Pete
Thank you so much for your glowing review! We’re thrilled to hear that Frank was able to make your experience seamless and stress-free. It’s always our goal to be there for our clients every step of the way, and it’s fantastic to know we’ve hit the mark for you. Your recommendation means the world to us and to future clients looking for trustworthy service. If there’s anything more we can do for you, or if you have friends or family looking to buy, sell or rent, please don’t hesitate to contact us!
5/5
GoogleAmazing experience from start to finish. From the first time meeting Frank you could tell how friendly and genuine he was. Frank was so knowledgeable he guided us through the move expertly. Anything that we weren't sure about, he was always …
What a lovely review, thank you so much! Really happy we could assist in finding your new home, it is stunning and in such a nice location! Wishing you guys all the best!
5/5
GoogleGreat service from the team. Kept me updated along the way and made communication so easy between all Parties. …
Thank you for your kind review and recommendation. We’re really pleased to hear that the team kept you well updated and made communication easy throughout the process. We truly appreciate your support.
5/5
GoogleFantastic service from Karen Conner. Issues resolved in a day
Thank you, David, for your 5-star review. We're delighted to hear that Karen was able to resolve the issues so quickly for you. Providing prompt and efficient service is something we pride ourselves on, and Karen will be pleased to receive your feedback. Thank you for taking the time to leave a review and for choosing ELC Sales & Lettings. Kind regards, Miles Leslie Managing Director ELC Sales & Lettings
1/5
Googlethey try their best..but not knowing how to manage properties still results in disasters..
Hi Luisa, thank you for your feedback. I’m sorry to hear your experience hasn’t been a positive one, as this is not what we aim for. It’s disappointing to hear we haven’t met your expectations on this occasion. We would appreciate it if you could get in touch with a bit more detail so we can look into this and see how we can help resolve the issue. The best way to contact us is via email at mail@elckbgroup.com or telephone on 0131 662 8035. Many thanks, Matt.
5/5
GoogleWe would like to personally thank Frank Cooper for his professional help and guidance through our house sale. He holds a wealth of experience and knowledge of the conveyancing procedure which gave us confidence of a successful outcome. …
Thank you so much for your lovely words and kind review. It was a pleasure to act for you and have a successful outcome so quickly.
5/5
View AgentsAmazing service from TE KOOP 10/10
We’d highly recommend TE KOOP as our sale could not have been easier. Frank Cooper was amazing from start to finish as we had some many questions as we last moved 16 years ago, he was very knowledgeable! No question was too big or too small, Frank and his team were super helpful and took the time to answer everything. TE KOOP ran an open house which was very straight forward and really helped promote our house to the market. Happy customers so a big thank you to Frank and the TE KOOP team! Duncan & Caroline.
5/5
FacebookToday we Exchanged on our sale. Thank you so much Frank for all your help. Really excited for next Friday when we move to the Poole area. Frank could not be any more helpful and professional he was keeping me updated the whole way through. Made me feel at ease when I got worried. Thank you again Frank. Highly recommend TeKoop.
5/5
GoogleVery good service, Supporting landlords and agency team💯 …
Hi Durga, many thanks for taking the time to leave your feedback; it is much appreciated. It's great to hear that you found the service to be good, and we trust that if we can be of any help in the future, you won't hesitate to reach out. Many thanks, Matt.
5/5
GoogleConstant contact, 1 open day, and had multiple offers . I went out for the day and left Te Koop to do what they do best. No stress incurred due to only having viewings on 1 day. Result Sold!!
Dear Helen, Thank you for the wonderful review! We're thrilled to hear about your stress-free experience and successful sale. It was our pleasure to manage the open day and secure multiple offers for you. We always strive for efficiency and great results. Looking forward to being of service again in the future. Best wishes, The TEKOOP Team!
5/5
GoogleWe couldn't have asked for a better experience with Frank Cooper. He was hugely helpful throughout the entire process and kept frequent communication and updates the entire time. Highly recommend!
Thank you for this brilliant review, we really appreciate your kind words. We wish you all the happiness and success in your lovely new property!
5/5
GoogleWhat can I say. After deciding to sell my house that I had lived in for 34 years and having it up for 6 months with 2 different estate agents we wasn’t getting much luck I started to feel downhearted like I wasn’t going to be able to sell …
Beverley it was a pleasure to work with you and help get your family moved to your lovely new home. So happy you found our advert and chose us after the previous attempts failed with other Estate Agents. 34 years in a property in not a move you take lightly and we feel honoured to be the company who successfully got the job done.
5/5
GoogleFantastic service & experience from Frank and the team who made my father in law’s purchase of his new home a breeze. Thank you so much!
Thanks Greg, we loved helping John. Hope he is settling in and enjoying the area. It was a pleasure to help and it only took 30 days from agreeing the sale to moving in!
5/5
GoogleBeen thinking what to write, five stars is not enough! Frank went above and beyond our expectations. …
Thank you for your glowing review, it was a pleasure to work with you, and glad our recommended solicitors made the process quick and simple too. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
TE KOOP's Farnborough office has 161 reviews across three platforms: 154 on Google, 6 on Facebook, 1 on View Agents.
TE KOOP Farnborough is rated 4.9 out of 5 across all 161 reviews, and 4.9 out of 5 on Google from 154 reviews.
Yes. In The Trusted Agent 2026 awards: TE KOOP, Farnborough won Trusted Agent.
TE KOOP Farnborough, The Hub, Fowler Avenue, Farnborough, Hampshire, GU14 7JF.
