1/5
FacebookWelcome to the friends of the new victorian slum landlords. Awful service, will not pass up a chance to screw you at every turn for money. As a tenant you will be ignored and treated as a milking cow. Petty and pathetic tactics.
Trusted Agent profile Β· Faringdon
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Richard James Marriotts reviews in Faringdon
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346 reviews across 3 platforms
9 Market Place, Faringdon, SN7 7HL
Richard James's office in Faringdon, at 9 Market Place, is rated 4.7 out of 5 across 346 reviews on three platforms, including 75 Google reviews rated 4.7.
75
Reviews on Google
This office
267
Reviews on Facebook
Business-wide
4
Reviews on Trustpilot
Business-wide
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Reviews
Every review we hold for the Faringdon office, from every platform, shown as written. First names only.
Facebook5/5
FacebookFantastic customer service from Poppy Trainor, She is the first person I communicated with. She helped me from the beginning to the end. Professional and efficient in every step of the way. Thank you so much.
5/5
FacebookGood professional estate agents
Agent replied Β· 11 September 2026
Thank you Matei :D
5/5
Facebookfriendly and professional
Agent replied Β· 11 September 2026
Thank you for the review Fei
1/5
FacebookIncompetent, unprofessional
Agent replied Β· 11 September 2026
We're sorry to hear this Rahul and take comments like this very seriously. We believe from records, that our lettings team have contacted you directly to work through any issues you might have been experiencing. We hope these are now solved. Thank you for taking the time to leave us this review
1/5
FacebookExtremely poor experience while purchasing a property in north Swindon. Young interns showing a property doesnβt even have a send of talking to the customers
5/5
FacebookRichard James as a whole are very professional from our experience. We have had the pleasure of dealing with Rich Whatton on a number of occasions and can highly recommend his services and advice throughout the process.
5/5
FacebookHeaded by Mandy, the lettings team have been brilliant for me, as a landlord. They have a wealth of experience and use it to good effect, to ensure fairness and compliance from both landlords and tenants alike.
5/5
FacebookRichard James has been finding tenants for our rental properties for the last four years and I can't fault them! Always helpful and professional and happy to provide advice when needed. I would thoroughly recommend them.
1/5
FacebookBad communication does not replay to complaint they donβt understand the government no move policy I had a email to say what the hold up on your new house COVID
5/5
FacebookThe staff at Richard James kept me informed throughout my purchase journey.They were all very friendly and helped it to be a non stressful event.I would recommend using them for a slick experience π
5/5
FacebookMark, Nick and Georgia in the East Swindon branch have been absolutely outstanding. Richard James were the only agents we chose to use because of their professionalism, knowledge and excellent customer service
5/5
FacebookWe have bought and sold now through Richard James and would certainly use again. After a tricky sale recently Hayley in north Swindon provided excellent service . Thankyou so much .
5/5
FacebookWow Richard you have an amazing team. They have only sold my house within 26hrs with a cash buyer and an amazing offer. Iβm really pleased thank you οΏ½ Becky H
5/5
FacebookBoth Ellis-Rose and Frankie have been extremely helpful during our recent house search and move
4/5
GoogleGreat service from Hugh, Jo and the team. Always quick to answer any queries. Looking forward to completing on our first home later this month
5/5
FacebookRichard James lettings do a thoroughly good job, to an excellent and high standard. Every interaction, regardless of whom you speak to, is managed effectively and promptly.
5/5
FacebookHave been impressed with my dealings with Debbie Reah, she has been fantastic in every way, knowledge, professional & extremely helpful & polite.
5/5
GoogleVery professional and efficient service by friendly people
1/5
FacebookIt's taking an age to get a basic repair sorted.
1/5
FacebookDisappointing experience, bad communication, confusing to deal with.
5/5
GoogleRating only, no written review.
Agent replied Β· 6 June 2023
Thanks for the 5 star review!
5/5
GoogleRating only, no written review.
Agent replied Β· 6 June 2023
Thank you for the 5 star review!
1/5
GoogleAn estate agency
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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