Trusted Agent profile · Fareham
★★★★★
397 reviews across 2 platforms
15 Locks Heath Centre, Way, Park Gate, SO31 6DX, Fareham, SO31 6DX
Mann's office in Fareham, at 15 Locks Heath Centre, is rated 3.5 out of 5 across 397 reviews on two platforms, including 177 Google reviews rated 4.8.
Every review we hold for the Fareham office, from every platform, shown as written. First names only.
1/5
TrustpilotIf I could give them no stars I would
If I could give them no stars I would. They are a terrible company. I have been living in a rental flat with mould growing that was proven to be due to the lack of heating in the property yet they have offered no apology and didn’t care that we were freezing during the winter months
5/5
GoogleA friendly and reliable team at Mann. Great communi ation from start to finish with the sale of our property. Would highly recommend their services!
Thank you for taking the time to share your experience and for your wonderful 5*'s! Kind regards, Scott @ Customer Relations
1/5
TrustpilotThis is for Mann Countrywide Ashford.
This is for Mann Countrywide Ashford.The sale price was below my instructions and I was told the purchaser was a cash buyer. This was used as a negotiating ploy against me. I was told the buyer was applying for a mortgage by another Estate Agency. Mann admitted this was the case.Be careful of fast talking salepersons.
1/5
TrustpilotWORSE THAN COVID
WORSE THAN COVIDWe have been messed around, had our time wasted, and been stone cold lied to. I've been renting in London for over 10 years and they are honestly the worst agents I have ever had the displeasure of using.Save yourself time, stress and money and avoid them.
1/5
TrustpilotTerrible service
Terrible service, broken promises, dishonest and inexperienced staff. They promised a quick sale but it took 9 months. This was without a doubt the most stressful times using an estate agent. I will never ever use them again!
5/5
GoogleAlec & Alfie offered a great Service. Highly recommended.
Thank you for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
1/5
TrustpilotShockingly poor administration
Shockingly poor administration, failure to do the basics on time putting pressure on clients due to incompetence. I am a large scale landlord and due to the appalling customer service they have meted out to me as a guarantorI I am moving all of my properties currently with the Countrywide Group elsewhere in UK to more competent agencies.
5/5
GoogleGreat customer service! Incredibly helpful and approachable staff who went above and beyond in their efforts to help myself and my family. Would definitely use again!
Thank you for your 5* review! I will make sure your kind words are forwarded onward to the local team. Best wishes, Scott
5/5
GoogleMyself and my partner have received excellent service from Lee. He understood our situation, and has gone the extra mile for us!
Thank you for your wonderful 5* review! I will of course make sure your kind words are passed on to our local team. Best wishes, Scott
1/5
TrustpilotDisgusting and stressful experience…
Disgusting and stressful experience with them
5/5
GoogleI was just looking for a valuation and had absolutly brilliant help from Laura. Very professional. Would recommend to anyone!PositiveResponsiveness, Professionalism
Thank you for your glowing 5* review! I will make sure your kind words are forwarded to the local team. Best wishes, Scott @ Customer Relations
1/5
TrustpilotAfter many phone calls to manns.i was…
After many phone calls to manns.i was finally called back to be told there would be no refund the £160 + a month charge was for them to have the tenant pay the rent to them then manns to put money in my bank.they are disgusting.
1/5
TrustpilotGreedy dishonest people
Greedy dishonest people. Couldn’t sell my property for a year. But after canceling my contract and selling privately they send me a bill saying that I’m liable to pay there fee as I sold too quickly after therefore must have negotiated whilst still in contract. Beware! Complained to property ombudsman
5/5
TrustpilotThe way the staff deal with us as a…
The way the staff deal with us as a customer's, they very supportive. I can recommend anyone to mann. No problem at all, all went as planned.
1/5
TrustpilotAvoid at all costs
Avoid at all costs, if I had not had the foresight to check the boiler before I turned it on in the property I had just moved in to. There would be 3 dead people. The staff are awful with little knowledge and simply bump you from department to department
5/5
GoogleManns in Locks Heath found my current tenant some years ago and I do the property management myself. I have, however, twice recently gone to Alec for help and he has been brilliant. The service is fantastic. Thank you!
1/5
TrustpilotThis firm should not be used.
This firm should not be used.We rent. Old trouble water leak.Over 24 hrs for a plumber to be called.Take your cash. Promise the Earth & give you a SOD ALL SERVICE.There managment Company needs a Bstd good KICKING UP THE A55Avoid at all cost.When we move We will not be useing this firm.STAY AWAY
5/5
GoogleLaura came out to give a house valuation. She arrived on time, was friendly and professional. No complaints, thanks Mann 😃 …
Thank you for your wonderful 5* review of our local team. I will of course make sure your kind words are forwarded to the whole team and their Regional Director. Kind regards, Scott
1/5
TrustpilotTerrible agent - can't trust them at all.
Terrible agent. Accepted an offer from us and played us along. Utterly misleading and dishonest. Avoid. Would never get involved with them again on any property.
1/5
TrustpilotAbsolutely discussing experience.
Absolutely discussing experience.They won't return my deposit because they closed there Margate branch office due to covid-19 and i couldn't get hold of anybody so my notice was late and they are keeping the deposit.People please think twice before renting from this horrible company.let the people know there heroes
1/5
TrustpilotRequested a quote for my new property…
Requested a quote for my new property purchase and best mortgage rateThe lady at Woolwich Mann and Co was very very really rude to meI asked her Manager to call me back and never heard anymorePoor service in my opinion
1/5
TrustpilotAppalling staff
I phoned today to book a viewing, I spoke to a girl named Amelia and was outraged by her tone and general lack of knowledge. If they can’t even check that their staff can speak correct English then I have no confidence in this company.
5/5
TrustpilotI had a wonderful experience at Mann
I had a wonderful experience at Mann. I worked mainly with Anne, she was there every step with us as we purchased our first home. Nothing was ever too much trouble, even when I was calling her for updates non stop! Great communication. Would definitely recommend Mann
5/5
TrustpilotLetting of Room
ExcellentGreat fast service
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Mann's Fareham office has 397 reviews across two platforms: 177 on Google, 220 on Trustpilot (across the whole business).
Mann Locks Heath Sales is rated 3.5 out of 5 across all 397 reviews, and 4.8 out of 5 on Google from 177 reviews.
Mann Locks Heath Sales, 15 Locks Heath Centre, Way, Park Gate, SO31 6DX, Fareham, SO31 6DX.
