Trusted Agent profile · Fareham · Hampshire

Beals Fareham reviews

4.8

★★★★★ Excellent

2,039 reviews across 4 platforms

48 West Street, Fareham, Hampshire, PO16 0LA

Beals's office in Fareham, Hampshire, at 48 West Street, is rated 4.8 out of 5 across 2,039 reviews on four platforms, including 104 Google reviews rated 4.6.

Google logo

4.6 / 5

104

Reviews on Google

This office

Facebook logo

4.4 / 5

52

Reviews on Facebook

Business-wide

Yell logo

1.0 / 5

1

Reviews on Yell

This office

Trustpilot logo

1,882

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Fareham office, from every platform, shown as written. First names only.

5/5

Trustpilot

The lettings team at Farnham have been…

The lettings team at Farnham have been excellent, both in finding our family the right property in the local area and then quickly securing a quality tenant for our home. Stress and hassle free

Jamie · 24 December 2025

5/5

Trustpilot

Our Agent Kelsey has been so amazing…

Our Agent Kelsey has been so amazing and supportive since day one she follows up on every detail we are very appreciative of her help and support

Farayi · 4 August 2024

1/5

Trustpilot

I do not know from where to start

I do not know from where to start. If only I could give this agency 0 stars..If you will see ‘’this person does not rent from us’’ this mean that agency has put it on but I do rent from agency.We moved here In June 2020 during the first lockdown and it already started with lies - walls are freshly painted, property is clean and ready to move as it was video tours at the time because of the pandemic.On the day of getting our keys we have sign our contract and it was too late.I have started to clean the property and after 6 hours spendng in the bathroom my hands went down and I lost hope for cleaning, because mould was everywhere!! Everything I’ve touched was falling down! And then we called agency..We tought they will fix everything so we we caried on with making feel this flat like home because to find another property during the lockdown was nearly impossible.We have cleaned the mould from the windows and re-painted them. We have re-painted the walls which meant to be freshly painted before we moved as the agent told us.After a loooong 4 months spent in the flat they’ve send someone in to check on mould and fixed just a little part of it while we were away(Came back after a week and found toilet full of workers dump and not flushed! They ‘fixed’ mould just back of the cupboards but left all shelfs mouldy so we still could not use it and after 7 months of living in the property and paying full rent we kept all our kitchenware in the boxes!Wardrobe in the bedroom same as kitchen stinked so badly that we could not use it to keep our clothing in there and from the second bedroom had to make a closet.I could say more and more but I won’t beacause this agency is not worth more words from me!!! STAY AWAY FROM THIS AGENCY!!

Dovydas · 22 January 2021

Agent replied · 26 March 2024

Dear Dovydas Thanks for your review and I'm sorry to hear you are having issues. We keep detailed notes and see that you have ongoing issues with the flat, including correspondence regarding problems with the block management company. Please contact us on info@beals.co.uk, and we will continue to chase the Landlord and Block Management company for you to resolve the issues you are experiencing. Regards, Beals Estate Agents

5/5

Trustpilot

Ben Thompson has always been…

Ben Thompson has always been supportive and active in answering our questions. When there was a delay in our conveyance, Ben was the only professional who was able to find out the cause down the chain(a mislaid letter between a buyer and lawyer) and to move the process on again. We hope to complete on the 18th of this month and have been very glad of his input.

James · 16 October 2019

5/5

Trustpilot

Oliver in Beals Parkgate

Oliver in the Parkgate office was extremely helpful from the start to the finish. After using various agents previously I have never dealt with anyone like him. He goes above and beyond and made quite a stressful process really easy. Will only be using Beals in the future. He is an amazing employee and someone who should be rewarded for how he represents the company

Steven · 1 March 2023

Agent replied · 26 March 2024

Hi Steven, Thank you for your lovely review. Feedback like this means the world to us. Oliver was delighted he was able to help you with your recent enquiries! We hope you have a great day! :)

5/5

Trustpilot

Fantastic personalised service

Aisha has been exceptional each time we have used Beals. Incredibly personalised and friendly service. Knowledgeable and helpful in all areas.

Daniel · 5 October 2022

Agent replied · 26 March 2024

Hi, thank you for taking the time to review your experience with Beal's. Aisha will be delighted to hear this! Have a good day :)

5/5

Trustpilot

I would like to say a big thank you to…

I would like to say a big thank you to Natalia, she is professional and responsible, always reply the email very fast even its on Saturday.

Pinke · 13 August 2024

5/5

Google

Rebecca was fantastic and went over and above. We are extremely happy with the service provided.

Sarah · 26 March 2023

Agent replied · 25 March 2024

Hi Sarah, thank you for taking the time to review your experience with Beal's Fareham! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

4/5

Google

We’ve used Beal’s over many years to arrange rentals and management of our property. The staff have always been responsive, courteous and prompt with their help and have never failed to find a suitable tenant even when timescales were tight. When any problems have cropped up, they’ve acted quickly and professionally to resolve the issue in our absence and have communicated efficiently and effectively.

Kat · 26 March 2023

Agent replied · 25 March 2024

Hi Kat, thank you for taking the time to review your experience with Beal's Fareham! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service, we have passed on your positive feedback to the Fareham team, they are very grateful! Have a good day :)

5/5

Trustpilot

Both Lucy and Jade were friendly

Both Lucy and Jade were friendly, helpfull and very honest. Our experience was very positive throughout. Many thanks for your help.

RAYMOND · 30 October 2024

5/5

Trustpilot

A go ahead and very proactive branch of Beals

It has been a difficult time of the year for letting properties but I found Beals to be very proactive and in particular Lucy who showed prospective tenants around and then closed the deal and ensured that the tenants and myself were kept advised of progress and legal requirements. I was particularly impressed with the tenacity to have the property let before the New Year. Well done!

Graham · 2 January 2020

1/5

Trustpilot

So Our previous landlady knows “mr…

So Our previous landlady knows “mr Beale” personally and are friends according to Beales so think you can try and make up a £2800 bill when the house we handed back was spotless. professionally cleaned, and painted top to bottom! Your incompetent disgusting and unprofessional staff in bitterne never gave us an inventory when we moved in and in 4 years of reporting the roof leaking you did NOTHING. a we were forced to move due to a section 21 apparently but the property still isn’t up for sale 3 weeks later? Our landlord/beales did nothing about the roof in 4 years and we have a disabled son who’s health deteriorated every year as the water would leak inside the windows and we reported this every 3 months to Beales and they did nothing!! After 4 the landlady finally decide to do something about it while my partner was in hospital and because we couldn’t be there due to being in hospital beales threatened us and said the landlord won’t renew our tenancy because we were (in their words) being difficult?? we then received the section 21 which is funny as you’d already threatened to make us homeless, I’m a decorated combat veteran and suffer with PTSD, and the damage this has done to my mental health you will pay for, you’ll be owing us money trust me not the £2800 your trying to bill us with. we have started a report with Trading standards, the ombudsman, citizens advice and I have spoken to the British Army welfare team who have arranged legal support, the bitterne branch and therefore Beales are vile and should be avoided at all costs for negligence, incompetence! Beales threats, and underhand tactics won’t go unnoticed as I’ll make sure your investigated by every agency that will listen to make a case against you!The house was professionallyCleanedPaintedAnd oven was professionally cleaned and your lying agent said it needed cleaning?? 😂That’s pathetic!Beales are terrible and I look forward to fighting you in court 👍🏻

Karl · 17 April 2024

5/5

Trustpilot

Happy Landlord

I shall forever recommend Beals Estate Agents, they have been fantastic from start to finish. Especially want to give my appreciation to the Fareham office but Hayley too, she has gone above and beyond with the tenancy ending and preparation of the house for our new tenants who are due to move in shortly. You have made a stressful situation feel so easy and stress-free. Thank you to the girls in Fareham and to you Hayley G

Mary · 25 June 2021

Agent replied · 26 March 2024

Hey Mary, thank you for leaving us this kind review! We are glad that as a landlord, you are happy with the Fareham team, especially Hayley!

5/5

Trustpilot

Very good agents to do business with

Very good agents to do business with, Adrian is very helpful and friendly on the telephone. I highly recommend Beals.

Grove · 5 October 2022

Agent replied · 26 March 2024

Hi, Thank you so much for sharing your feedback with us. Adrian was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Beales

I had another estate agent working on renting out my property for 2 months, Beales came in and were amazing, really professional, very competitive in pricing and 4 weeks after the initial visit they had found me a Tennant. Transparency and help throughout the process, they really went above and beyond even after the contract was signed, can’t recommend Brett, Phoebe and the team highly enough

Gary · 6 February 2020

5/5

Trustpilot

Muhammad Hussain He is the right person to help you get the house

I would like to say that Muhammad Hussain had help me a lot with finding an apartment he’s been very helpful, respectful young man with helping us find a property one of the best staffs there I would 100% recommend him without a doubt. I appreciate everything he as done for us.Thank you very much Muhammad Hussain.

Yousuf · 16 September 2023

Agent replied · 26 March 2024

Hi Yousuf, Thank you ever so much for taking the time to review Beal's Shirely Office. Muhammad and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

I have multiple properties managed by…

I have multiple properties managed by Beals, Mollie is amazing, she’s the reason I stay put. She is efficient and excellent at her job. A*

David · 7 August 2024

1/5

Google

Incessant and annoying mail marketing. When I asked them to stop sending flyers they continued sending ghem to my vacant property and despite being signed up with another agent.

Mike · 15 January 2026

2/5

Google

Not upfront and honest estate agents. People on the phone are friendly when you call but estate agents pretend they don't know details of the property and you don't get the full information on the ads. Viewed a property that was of a non standard construction but the agent didn't tell me and nor did the advert. I put an offer down, which got accepted until a friend told me they're near impossible to get a mortgage on. I called the agent and asked she said "oh I'm not sure, the home owners think it might be, but are also not sure", when it is. Told her I couldn't get a mortgage on that and got hit with "use our brokers, they'll get you one." I've since pulled my offer, the advert went back up and still hasn't been updated to say "non standard construction".

Laura · 28 March 2024

5/5

Facebook

Just wanted to say a big thank you to Maxine Faulkner a senior associate of Beals for all of the help and support with a very difficult tenant, Maxine attended court with me for the possession hearing, she was as good as having my own solicitor with me!Always helpful over the years and will sort out any problems very quickly.

David · 2 July 2021

5/5

Trustpilot

I found the open and ease of…

I found the open and ease of communication between myself and Katie@Beals to be spot on always forward with what was required and happy to help at all times even as the buyer I found speaking with Katie to be a simple and straight to the point process

James · 24 March 2024

Agent replied · 19 June 2024

Hi James, Thank you so much for sharing your feedback with us. Katie was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Friendly Staff

We went to Beals in Hedge End and were astounded by the service. Sadly our late grandmother passed away and we needed a valuation for probate. Because we wanted to keep the property in the family, but needed value for probate, a lot of the other agents in the village weren’t very interested but Liz and Jack were sympathetic, understanding and more than happy to help.

Mr · 10 October 2019

4/5

Trustpilot

Highly recommend!

We are part way through renting a property with Beals. Our letting negotiator Luenna-Jane has been extremely helpful. We have had a lot of questions and she has only been too happy to help and accommodating. From the first tour around the property which was professional, well explained, all the way through to the paperwork of this process! Would highly recommend their services.

Sophie · 12 October 2020

5/5

Trustpilot

Emma and team were really helpful and…

Emma and team were really helpful and provided a 1st class service on the sale of my property.

Marc · 13 November 2022

Agent replied · 26 March 2024

Hi Marc, Thank you so much for sharing your feedback with us. Emma was delighted to hear this. We hope you have a great day!

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