Every review we hold for the Fareham office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotSelling with a positive attitude
Having tried selling on 2 occasions with another estate agent we decided that a change was required. We spoke to several agents and Beal's, represented by Adam Glee was, in our view, by far the best option. We judged this on Adam's positive attitude and the overall deal that we were offered. A buyer was found within about a month and despite various delays caused by the top of the chain we have now completed and are moving early December. Adam was very pro active in dealing with the delays and managed to keep our buyer who was tiring of the wait. Beal,s and Adam gave us good advice and acted in a thoroughly professional way throughout. We would definitely recommend them.
Mr · 29 November 2019
★★★★★ 5/5
TrustpilotThis Estate Agency is very good
This Estate Agency is very good, The Staff really helped me and my family and saved us from becoming homeless , Ben our agent was super helpful and went out of his way to help us. We are Black Africans and was expecting a bit of Judgemental or poor service . Ben was very non judge mental , treated well above our expectations and will definitely use Beals again. He went out of his way to give us a lot of information.
Tau · 26 November 2019
★★★★★ 5/5
TrustpilotIntegrity, Loyalty, Reliability. I wish our politicians were more like my Managing Agent.
Beal's have acted as my Lettings Managing Agent for some 22 years. I have also bought property through Beal's which have subsequently been let. As a Member of the Armed Forces I have been required to serve long periods overseas and Beal's have enabled me to retain and maintain my property investments successfully over this period. For me the real test of a Managing Agent is when things go wrong; it is in difficult circumstances that the true character of your Agent is most apparent. As my long association with Beal's testifies, we have always found a way to resolve the variety of challenges that can appear. If an Agent could be described as being of good character then Beal's would surely qualify. I would also offer that as a landlord I have admired how Beal's balance and represent the interests of both tenant and landlord noting that this is increasingly important as legislation and new tax law presses on us all. The integrity, honesty and reliability that Beal's have shown in their dealings towards me make it very easy for me by return to offer my unequivocal recommendation to others looking for a similar service. I am not taken to writing recommendation's but would like to take this opportunity to publically thank particularly Darren Faulkner, Maxine Faulkner, Stacey Walters and Jessica Morgan. Let me assure that these individuals are not my friends but just excellent people with whom I have worked over the years.
Andrew · 13 November 2019
★★★★★ 5/5
TrustpilotJack Whiting
Myself and my partner Kate bought our first property and Beals were the Estate Agents involved.I was very happy with my experiences when it concerned Daniel Black and Brett Gamblin. They were very quick and helpful to answer our queries and resolved any complaints we had.Unfortunately at times the completion date did move back (which is not Beals doing of course) but Brett did follow up on things very quickly and kept us posted which was great!Our main complaint during our experience with Beals was having explicitly told one of the staff at Beals (who wished to discuss Mortgage Protection Insurance via one of their own finance brokers) that before booking anything in I would need to speak to my partner. My partner was then called to book something in behind my back which did cause some complaints from myself.I did get an apology which was the main thing.However despite this, very good indeed!
Jack · 17 November 2022
Agent replied · 23 October 2024
Hi Jack, Thank you so much for taking the time to review your experience with Beal's North End. We are happy to hear that despite disruption to your move our sales manager Brett was able to keep you informed and up-to-date throughout. In regards to your experience with our Mortgage advisers we’re really sorry to hear you were disappointed with your experience. This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Although you have received an apology we would appreciate it if you could please send an email to info@beals.co.uk referencing 'trustpilot review' and the details of your experience and staff member name that you dealt with so that we can ensure this does not happen to any future clients.Thank you again for taking the time to review your moving experience with us. Have a great day.Grace.
★★★★★ 5/5
TrustpilotI have my dream home because of beals !!
Me and my partner were looking to buy a house together. We had put a flat up for sale with another agent but we felt the flat had been undervalued and it had rightly so been by £5k. After struggling to secure a mortgage we decided to leave it a few months. We decided to ask Beals to value the flat and With a new valuation of £5k more we felt happier with this company. There was no pressure to go ahead and everything was explained really well. Adam really cared about us and our future plans and after we expressed concerns about the mortgage and that we couldn’t seem to find one he set us up with their mortgage advisor Tracey that day who was just fantastic and her knowledge led to a mortgage offer. The whole process from start to finish was professional and efficient. The sale and mortgage was dealt with quickly and efficiently. I would highly recommend beals to anyone. Certainly avoid chimneypots!
Julie · 22 October 2019
★★★★★ 5/5
TrustpilotI sold one of my investment properties…
I sold one of my investment properties through Beal's. Dan Fitzgerald dealt with the management of this sale, he was excellent. I was under time pressure as I needed the sale to complete quickly as a previous sale had failed to complete (nothing to do with Dan). Dan quickly understood my issues / timescales and worked with everyone involved to ensure the sale was managed at all stages. He also kept me fully upto date without any prompting on my part. I strongly feel Dan was instrumental in closing this sale. Dan - thank you.
Frank · 15 October 2019
★★★★★ 5/5
TrustpilotFantastic customer service from Beals…
Fantastic customer service from Beals Estate Agents in Hedge End. We dealt with Liz Parsons who worked enthusiastically and tirelessly and went the extra mile in her efforts to sell our property. Any queries we had were answered promptly and we were always kept up to date with immediate honest feedback from any viewings done.We used Beals own solicitors and found this a very pleasant experience with everything being clearly explained by our main contact Tanya Flack, who was superb in communicating with us every step of the way, making our experience completely stress free by keeping us constantly updated. We would highly recommend Beals and their solicitors for their outstanding service.
Marie · 10 October 2019
★★★★★ 5/5
TrustpilotCustomer Service
My wife and I had been on the market for several months with another local agent in Hedge End. We received a letter in the post from the Sales Manager Jack. We invited him round the next day and within 24 hours it was on the market. After only two weeks his colleague Liz found us a buyer. The aftercare we have received from Liz is incredible. We would, and have, recommend Beals to several family and friends since who are looking to move.
Richard · 9 October 2019
★★★★★ 5/5
TrustpilotSince purchasing Flat 3 Admiral House…
Since purchasing Flat 3 Admiral House to let, I have had nothing but superior service from Beal's. I have been kept informed at all times of issues affecting my position as landlord. Recently the flat came up for let and the effort put in by Matthew Rudd and Jade to find the right tenant I found most impressive. Again, I was kept informed from initial interest, through credit checks and the tenant moving in at all times. At all times during the process Matt filled me with the confidence that a landlord needs to ensure their interests are being looked after. A highly trustworthy individual, I would thoroughly recommend Matt and his team to anyone looking to let their property.
Jonathan · 4 October 2019
★★★★★ 1/5
TrustpilotDon't rent with beals.
2 years of dealing with beals, awful company, do not care about the customer. Constant house issues, maintenance team will take weeks to even get anything sorted, could name atleast 4 office workers who have either lied or denied lying at multiple points. Pass you around the office so they don't have to deal with you, endless amounts of issues, often tell you they will call back and don't. Do not rent with beals. Poor company at best.
John · 17 January 2023
Agent replied · 23 October 2024
Hi John, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated.Please could you send an email to info@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to look into this.We hope to hear from you soon.
★★★★★ 5/5
TrustpilotJay at Beal’s has been great from the…
Jay at Beal’s has been great from the start always on the end of the phone to help with anything. The whole rental went smooth from start to finish. There was plenty of help to set up bills.
Mike · 7 August 2024
★★★★★ 5/5
TrustpilotWe had a great experience with Beals
We had a great experience with Beals. Lauren was fantastic liaising between us and our sellers. Katie then took over as Sales Progressor. She was incredible - organised, knowledgeable and dedicated! On the case at every stage - absolutely recommend!!!
Sarah · 4 July 2024
★★★★★ 5/5
TrustpilotDefinitely a 5 star experience
Definitely a 5 star experience. Oliver Sourmenidis , Parkgate Branch did an excellent job. We viewed a property with him on a Saturday and we moved in on Thursday. He facilitated our move in less than a week. He was completely understanding and empathetic of our situation after we have been messed by another agency. He is friendly, professional and very efficient. I’ll recommend Beales to anyone looking to rent a property.
Sebe · 16 October 2021
★★★★★ 5/5
GoogleGreat customer service, Rebecca Thayre has been amazing as she has just made all of the process easy to understand and has been very helpful to me with my first rental.
Eathen · 10 December 2022
Agent replied · 9 December 2024
Hi Eathen, Thank you ever so much for your feedback! Rebecca and her team are delighted to hear this. Hope you have a great day!
★★★★★ 5/5
GoogleActing as Executor in My Uncles estate I arranged a meeting with Lily from the Fareham Office to discuss selling the house. Lily came fully prepared with all the sales history of the area and good advice. From there Lily took over the sale, prepared all the sales literature, photos etc. and a week or so later the house was on the market and sold within a few days. Excellent service from a very good sales team, well done.
Ken · 10 December 2022
Agent replied · 9 December 2024
Hi Ken, thank you for taking the time to review your experience with Beal's Fareham! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service and expert local knowledge, we have passed on your positive feedback to Lily she is very grateful! Have a good day :)
★★★★★ 5/5
TrustpilotGenuine agents
Genuine agents, go more than the extra mile to help you get the prefect home that you want. honestly James & Sarah are the best, they worked their magic in getting me my dream home, i cant thank or praise them enough, they are the best. If like me you have to make big decisions on your own, they are so genuinely supportive.
Louise · 16 February 2024
Agent replied · 23 October 2024
Hi Louise, Thank you so much for sharing your feedback with us. James & Sarah was delighted to hear this. We hope you have a great day!
★★★★★ 5/5
TrustpilotEarly and Affirmative Response
Almost all the time, they respond swiftly to complete the process. They were consistently cooperative and efficient, especially Jasmin Warwick. My family will remain grateful to her for her kind cooperation.
Irfan · 22 November 2024
★★★★★ 5/5
TrustpilotJon and the team have been proactive…
Jon and the team have been proactive throughout the sale of our house. We had an offer within 3 weeks of the house going on the market. Beals gave us twice the amount of viewings than we got from our other estate agent.Jon spent 2 days showing my partner and I around different properties in our desired area and budget, this was an invaluable process to finding what we wanted in a property and ultimately purchasing our new home.
Emily · 25 November 2019
★★★★★ 5/5
TrustpilotBeals well recommend worth 5 stars !!
Team beals very good from renting out my property and selling it.Hayley worked very well on my house. Hayley got my house back up to scratch for selling my house after they rented my house out for three years. Team beals done a Stirling job renting my house out,I was 0n the beals gold plan. When I decided to put it on the market and the tenants contract finished. Beal were then asked to sell it they got hayley and the dedecorating and cleaning team for one week, to bring the property to decent state.They did an amazing job. The property was put on the market it was sold within 24 hours.Three lots of people looked at it all put offers and one couple put in the full asking price.Beals all day long!!! Mr Barker happy customer!!
Richard · 14 June 2019
★★★★★ 5/5
TrustpilotLouise was so helpful towards us when…
Louise was so helpful towards us when we purchased our property. Great communication at every step of the way. Will recommend to friends and family.
Philip · 3 June 2023
Agent replied · 23 October 2024
Hi Philip, Thank you for your lovely review. Feedback like this means the world to us. Louise was delighted to hear you had such a great moving experience with us! We hope you have a great day! :)
★★★★★ 5/5
TrustpilotHouse sale
Louise is a credit to the company she was so professional so helpfull & very funny excellent service will definitely recommend to friends & family
Anne · 2 June 2023
Agent replied · 23 October 2024
Hi Anne, Thank you ever so much for taking the time to review Beal's Gosport Office. Louise and the rest of the team are pleased to hear this! We hope you have a lovely day! :)
★★★★★ 5/5
TrustpilotLovely and Helpful team
The staff there were very kind particularly Erin, she helped me throughout the process. I am waiting for the background process to be completed, hopefully I'll move into my new home this month.
Jorbin · 20 August 2022
Agent replied · 23 October 2024
Hi Jorbin, thank you for taking the time to review your experience with Beal's Bitterne. Erin will be delighted to hear this! Have a good day :)
★★★★★ 5/5
TrustpilotLovely staff
My experience with beals and especially with employee Isobel was great, definitely recommend :)
Abi · 20 February 2024
Agent replied · 23 October 2024
Hi Abi, thank you ever so much for your lovely feedback. We hope you have a great day!
★★★★★ 5/5
TrustpilotHighly recommend Jessica bishop if your…
Highly recommend Jessica bishop if your looking for a property she was very informative and very quick to get everything sorted.
Consumer · 9 September 2023
Agent replied · 23 October 2024
Hi, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!
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