Trusted Agent profile · Falmouth
★★★★★
1,403 reviews across 2 platforms
72 Kimberley Park Road, Falmouth, TR11 2DF
Martin and Co's office in Falmouth, at 72 Kimberley Park Road, is rated 3.1 out of 5 across 1,403 reviews on two platforms, including 544 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Falmouth.
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
1/5
TrustpilotTerrible company to deal with..
Terrible company to deal with..We are a small company and its been impossible for us to get paid from them.They make promises.Can never speak to a managerThey hide behind front of house people.Warning to all contractors avoid like the plague
5/5
GoogleReally appreciated our experience viewing homes with Liam from Martin&Co the past few weeks. Very professional and provided advice that was genuinely helpful to our unique situation.
5/5
GoogleHannah Maxfield has always provided a first class service you feel in safe hands
5/5
GoogleGreat customer service, from everyone involved in our recent change of tenants. Thanks again.
1/5
TrustpilotGiles Mugford from Camberley Branch
Giles Mugford, Camberley Branch.Property: 2 Lower Canes, Yateley, GU46 6PYI put an offer of £290,000 on 26-May-2015. My offer was declined with the reason that my offer was lower than other offers. From land registry, I see that property was then sold for £271,000 on 18th Aug 2015. Wonder why?
5/5
GoogleWe purchased a property through Martin & Co using Verity Wood. She was extremely professional, approachable and very efficient in replying or providing information that we or our Solicitor required, even during the Covid disruption. I highly recommend this Company.PositiveResponsiveness, Quality, Professionalism
4/5
GoogleWe approached Martin & Co to arrange a rental viewing. Everyone was very quick to respond and we have viewed ,credit checked and been accepted inside a week. Very efficient and professional system. Many thanks for making our move so much smoother!PositiveResponsiveness, Professionalism
5/5
GoogleI used Martin &Co to sell my property. I am grateful for Verity Wood's good judgement and advice throughout what proved to be a more complicated process than expected. Thanks for your expertise and for your cheerful willingness to assist on every occasion.
5/5
GoogleRecently purchased a property through Martin & Co Falmouth and we received a great service from the branch. The sales team were very responsive and were on call to tackle any issues. I would highly recommend.PositiveProfessionalism
5/5
GoogleKirsty at Martin and Co was very helpful, understood exactly what I was looking for and found me the perfect home. I am very settled, loving every aspect and wouldn't hesitate to use again or recommend.
1/5
TrustpilotRe your complaints
P. BOUCHER - reference you teview of 4/09 - Brighton Branch. If you want to reach out to me via Trust Pilot?
5/5
GoogleWe used Martin & Co to help us find our next home in the Falmouth area. The staff were really helpful throughout.
5/5
GoogleAfter hearing people say don’t go to letting agencies, and telling me to go private. I have to say my experience with Martin and Co, has been better than any other private landlord or company I have been in contact withPositiveResponsiveness, Professionalism
5/5
GoogleMartin and co have always been very good at getting back to us and all their staff have been really friendly and helpful.
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service, lied to multiple times and spoken to like dirt on the bottom of their shoe Do not recommend
5/5
GoogleVery helpful, friendly estate agents and have been very quick to respond to any questions I have had, making the process so much easier.
5/5
GoogleVery quick responses and had viewed the property and had all my references checked in a week! Great service from the whole team, Ruby especially
5/5
GoogleThank you so much for your brilient costumer service specific I need to say extra thanks for Liam's support. all guys very paintion and nice.
5/5
GoogleVery pleased with this service :) Ruby and Liam have both been very friendly, helpful and fast to reply while helping us find a home.
1/5
Trustpilot£25 for a 2 minute reference
£25 for a 2 minute reference is a joke....All about the money, customer service/satisfaction comes second unfortunately.
Hi Adam, We're sorry to see that you are not satisfied with the service received from a Martin & Co office. All of our reference checks are done by a third party supplier, these are very thorough checks and the costs from the supplier are passed along to the customer. If you would like us to look into this complaint in more detail, please let us know the local office you have used.
5/5
GoogleMy partner and I were tenants of Rainbow Property (now Martin and Co) for 2 years. Any time we needed their help, it was given promptly. Deposit paid back swiftly. Was as good an experience as I've ever had with a letting agent. Would recommend!
1/5
TrustpilotVery poor advice
Very poor. They seem rather incompetent and give very poor advice
1/5
TrustpilotAll agents were rude
All agents were rude, inconsiderate and unprofessional. I am specifically talking about the branch on Essex Road
Hi Sofia,Apologies that you weren't happy with your experience with one of our offices. If you would like to speak with the Director of that office who can review your complaint further you can contact him on 020 7359 0800. Martin & Co (UK) Ltd
5/5
GoogleExcellent service really helpful friendly and efficient Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Falmouth.
