Trusted Agent profile · Falmouth
★★★★★
1,403 reviews across 2 platforms
72 Kimberley Park Road, Falmouth, TR11 2DF
Martin and Co's office in Falmouth, at 72 Kimberley Park Road, is rated 3.1 out of 5 across 1,403 reviews on two platforms, including 544 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Falmouth.
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
5/5
GoogleI have had a wonderful experience so far with Martin & Co in Falmouth! Everyone who I have spoken to has been really friendly, helpful and patient (which is great in these trying times!). Responses are really quick and they are always happy to help! Thank you!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHad trouble with our rental house and Ruby Stuart help us through the whole process and was absolutely amazing!
5/5
GoogleThey make the process of applying for a property a straightforward simple process. Friendly, polite people to deal with.
5/5
GoogleThanks, Liam, for dealing with my rental property so effectively, brilliant service and really great rent achieved! Well done
5/5
GoogleLiam, Hannah, Susannah and Ruby have been so helpful and professional in their approach. Would not hesitate to recommend
5/5
GoogleLiam Jefferies very friendly/professional estate agent , would recommend Martin and Co to anyone looking to find a house to rent .
1/5
TrustpilotTotally gone down hill
Totally gone down hill Useless. The workers are zero bothered. Never answer phone/emails. Extremely zero motivation .Sellers avoid this even if they have zerofees.
1/5
TrustpilotChoose another letting company if you own property
DishonestUntrustworthy Inconsistent communicationNo property management actually carried out, damage never reported, structural problems, mould everywhere - much much more but can’t be bothered to list it all. Just want to warn people to stay far away from these unprofessionals.
1/5
TrustpilotDo not trust these people always got…
Do not trust these people always got something tricky on contract you would never read late payments the worst I’ve ever felt with avoiding this company is highly recommended
5/5
GoogleI have been dealing with Ruby on a housing contract. She has been extremely helpful, speedy with her replies and very accommodating. Can't recommend enough. Would definitely work with Martin & Co again.
1/5
TrustpilotThey dont help with complaints at all
They dont help with complaints at all. You can call up, email, go in to their office and they'll act all nice, say they're going to fix what you want but they never will. They're terrible. I've rented many houses with other estate agents in the past but they are by the far the worst.
1/5
TrustpilotAwful service from start to finish
Awful service from start to finish. Numerous issues with the property, including mold on windows and doors, security gate never working, broken buzzer and intercom. We’ve now been out of the property for 3 weeks and no sign of any of the deposit being returned. Avoid at all costs.
1/5
TrustpilotAVOID THIS FIRM
Liars. Unprofessional. Useless. Landlords should NEVER use this Agency as they only do 'ad hoc' duties for the Managment Contract and do not care about the standard of the property nor the Tenant(s). Their Beeston Office (NG9) is SHEET!
1/5
TrustpilotWorst agent ever. Avoid.....
Worst agent I've ever rented with. Very poor service. I have rented a property managed by Martin and co and can say that this is the worst experience I've ever had with an agent. Customer service is absolutely terrible. Staff are incompetent and unresponsive. Worst agent ever. Do not recommend at all. Avoid at all costs.
1/5
TrustpilotI am a landlord
I am a landlord. Evicted my tenant without my knowledge, and have then been trying to charge me for this service ever since. Rarely answer the phone, and do not call back after leaving a message. They used to be really good up until they where taken over a few years ago.
5/5
TrustpilotVery friendly team
Very friendly team, i deal closely with Isobel and Liam who are both extremely helpful and deal with my requests promptly! 100% recommend .
Hi Meg, thank you for taking the time to leave a review. We're pleased to hear that the team at Leeds City have been helpful and answered your queries!
5/5
GoogleI'm not sure if you received the message but Ruby and Associates have been very helpful in trying to find me a place at home can't wait to get home thank you
1/5
TrustpilotBullying and nasty
The proprietor of the local branch is rude,aggressive and insulting to women
5/5
GoogleOur experience with the Falmouth brunch was absolutely excellent. They were very friendly and professional. We would like to thank namely Felicia and Ruby for a smooth renting process.
1/5
TrustpilotTerrible service from Gosport Branch
Terrible service from Gosport Branch. Tenant hasn't paid rent for 2 months, Gosport lettings team not returning calls to let me know what's happening, I have to constantly call for updates. Tenant doesn't pay council tax, I recieve letters when Gosport should be dealing with this. It is unbelievable. Use another agency for sure!
4/5
TrustpilotMartin & Co- Stirling
Martin & Co- StirlingChanged letting agent to Martin & Co in Stirling and it has been like night and day the level of service from them. Communication has been excellent and friendly staff who answer my queries in a timely manner and good communication also with my tenant.
1/5
TrustpilotThe worst company ever
The worst company ever. They refused to refund my holding deposit, after terminating my application just because i'm on a full time, temporary rolling contract. They were kept in the loop about this all along, but they refused to return my money. Please don't waste your time with them!
5/5
GooglePrompt communication, excellent professional service with a personal touch from Hannah, Edward and all their colleagues. Many thanks.
1/5
TrustpilotAwful
Awful. Don’t use. Never reply to enquiries.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Martin and Co hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Falmouth.
