Trusted Agent profile · Falmouth
★★★★★
1,406 reviews across 2 platforms
72 Kimberley Park Road, Falmouth, TR11 2DF
Martin and Co's office in Falmouth, at 72 Kimberley Park Road, is rated 3.1 out of 5 across 1,406 reviews on two platforms, including 547 Google reviews rated 4.8.
Every review we hold for the Falmouth office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent Service the team are really…
Excellent Service the team are really friendly and personalise the service that you receive.Josh was really helpful and professional at the first viewing and Amy, Hannah and the team worked quickly and have been really officiant to complete our move Thanks so much
1/5
TrustpilotDO NOT DELETE/REMOVE HONEST REVIEW(S)
Why do Martin & Co constantly remove honest reviews?Is it because honest reviews give 1 (preferably zero) Stars?Martin & Co need to accept that their POOR rating is (and always be) higher than their Excellent/Good rating.Instead of deleting these honest reviews, strive for perfection in ALL Offices/Branches!
Hello Ms Lowe, we are sorry to learn that you were not satisfied with the service provided by a Martin & Co office. To help us further our investigation, would you please email us your contact information and the name of the branch?Email: social.media@martinco.com
5/5
GoogleGreat services! Very responsive, flexible and helpful, I recommend. Many thanks Liam!
5/5
TrustpilotExcellent
Having looked for a property for nearly 8 months, I had come to loath interacting with eattae agents. Martin and Co was a breathe of fresh air, specifically Claire in the Tamworth office, who was exceptional. Sadly we have not managed to get the deal away this time but I look forward to seeing what they have coming on in the future. She is a credit to this company.Ed
1/5
TrustpilotNot responsible
They are the worst letting agency I come across in the UK, they won’t respond to any complaint for months , we need to do multiple follow ups for any work to be done, they won’t bother about tenants issues / problems with the ongoing maintenance issues in the flat. I definitely never recommend to anyone to go with this agency.
5/5
GoogleVery satisfied. Great service from all the team at Martin & Co. Emily quickly identified a great property for me based on what I needed, Liam showed me around at the property, Ruby helped me secure the property and complete all the references. Job done. Happy customer!
5/5
GoogleRuby has been such a help from day one, even after me bombarding her with questions and emails she has been brilliant. Thank you
5/5
GoogleIn my experience the staff at Martin & Co are helpful, efficient, friendly and have a good sense of humour too. Our main point of contact there - Ed Hankins - has helped us deal with all sorts of things while letting out our flat, and while writing this I realise I really trust him to do a good job. Highly recommended.
4/5
GoogleI have been very pleased with the service from Martin & Co, in particular from Hannah Maxfield who has dealt with my property in a professional manner. The Agents liaise with me and the tenants and I receive regular updates and reminders which I very much appreciate.
5/5
GoogleIn my experience the staff at Martin & Co are helpful, efficient, friendly and have a good sense of humour too. Our main point of contact there - Ed Hankins - has helped us deal with all sorts of things while letting out our flat, and while writing this I realise I really trust him to do a good job. Highly recommended.
5/5
TrustpilotHelpful and friendly negotiations!
Just going ahead with a property in Falmouth. Had the best help from Danielle Mankee who has got me the property I really desired. Very friendly and professional approach. Incredibly quick and smooth negotiations. Always at the end of the phone to help. Thank you Danielle!
5/5
GoogleGreat professional service. Verity has been very helpful and quick to respond to my enquiries about viewing a property, accompanying me on the viewing and dealing with the admin in relation to the offer I made on it. Many thanks.
5/5
GoogleFantastic service from Madeline Rowland and team taking us through the referencing process for our future rental property. We've experienced terrible service with other lettings agents, and the ease and speed of dealing with Martin & Co is just incomparable.
5/5
GoogleWe met Liam at the property and he was a true professional. He entered the property before we did to ensure it was in good order. Liam and Ruby have been so helpful and eased a lot of worries and we look forward to seeing them in the future in our new home.
4/5
TrustpilotGloucester
No issues what so ever! Me and my partner are first time buyers and we had all the support we needed from the company especially Adam Sambell. We are based in Gloucester and wouldnt hesitate to advise any other buyers to use Martin & Co. Thank you
5/5
GoogleI found Kirsty and Emily extremely good at communicating to me over the sale of my property, they worked very hard to get viewings, always kept me up to speed with what was going on and were good at negotiating the best price they could get on the sale. All in all a good experience, they even managed to take some of the stress out of what's always a stressful procedure!
5/5
GoogleRuby Stuart made our whole experience very seamless, quick and easy! Thank you
1/5
TrustpilotUnprofessional
Unprofessional and difficult to deal with.
1/5
TrustpilotWant a laugh?
Currently sat in a house with patio doors that won't close, it's 0 degrees and also a security issue.They'll have someone come back to me in the morning apparently. No rush Martin and co.... I'll just gladly sit here with icicles on my balls!
Hello Paul, we are sorry to learn that you were not satisfied with the service provided by a Martin & Co office. To help us further our investigation, would you please email us your contact information and the name of the branch?Email: social.media@martinco.com
1/5
TrustpilotAbsolutely useless
Absolutely useless, phoned Friday and Saturday and was informed lettings would call me back, it’s not the first time it’s happened with this company either, called them since 9 this morning and nothing, how can you call yourself an estate agent is laughable
Hello Chris, we are sorry to learn that you were not satisfied with the service provided by a Martin & Co office. To help us further our investigation, would you please email us your contact information and the name of the branch?Email: social.media@martinco.com
5/5
GoogleGreat estate agents , Liam specifically was really helpful in the Lettings department. Very kind and efficient to deal with , had great knowledge and prompt with email replies too which is always a bonus. Very happy with the service Martin and Co have provided.
1/5
Trustpilotthis agency is not serious and it discriminates
this agency is not serious and it discriminates against disabilityafter several emails and 15 days of confirmation of reservation as well as confirmation of payment this agency has refused the reservation of a room for a disabled personDate of experience: November 17, 2022
Hello CTH, we are sorry to learn that you were not satisfied with the service provided by a Martin & Co office. To help us further our investigation, would you please email us your contact information and the name of the branch?Email: social.media@martinco.com
5/5
TrustpilotRecently used Martin & co to buy a new…
Recently used Martin & co to buy a new rental property and find me a tenant. Emily was first class and great help with the buying process.Janine was first class. Can’t thank her enough.Both very professional and I will certainly use them again.Thanks ladies!!
5/5
TrustpilotVery responsive Reading team
Very responsive team in the Reading (Whitley Street) office. Stephen Dyal has been particularly helpful in resolving any issues we have had, being on hand at any time, including coming out to fix our boiler at the weekend. Thanks Martin & Co Reading team!
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