Every review we hold for the Falkirk office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI can’t recommend Falkirk Homes highly enough! From start to finish, Amanda and Tareena were absolutely fantastic, so helpful, friendly, and genuinely supportive throughout the whole process. The photos and promotion of my property were handled quickly and seamlessly, and everything was made so easy. What could have been a stressful experience was turned into a smooth and enjoyable one thanks to their professionalism and personal touch. I’m so grateful for all their help, a brilliant team
Louise · 29 September 2025
★★★★★ 5/5
FacebookAmanda and the team were fantastic and we were in great hands. They were quick with everything including the getting the right price for our house.After shocking service from an other estate agent in the past. Myself and my partner were very careful about who we picked.After meeting Amanda at other viewing, we felt looked after and well cared for. The Falkirk Homes team acted with integrity, they were always on hand to advise the right moves to make.Credit to Falkirk homes they were quick and efficient and managed to make our move as smooth as possible. Keep up the great work and would highly recommend your services
Allan · 20 September 2023
Agent replied · 29 January 2024
Thank you and Congratulations on an amazing sale Allan Dennis
★★★★★ 5/5
GoogleThis is the second time we have used Falkirk homes to sell our property. We paid for Amanda and Tareena to do our viewings for us and they both did a great job! The communication from everyone at Falkirk homes was great throughout the process and the pictures that were done for our property were brilliant. We would highly recommend anyone in the area to use them as they’ve got a huge following on social media too which helps massively when selling your property. Thanks again 😁
Christopher · 17 March 2026
★★★★★ 5/5
GoogleRecently sold our house with Falkirk Homes. They were aware we had already bought our new property and were under a bit of pressure to sell ours quickly.
They ensured our listing was accurate and showcased our home beautifully in their description and photos and listed us promptly. This meant we sold within days and both ourselves and the buyers of our property are really pleased.
The team have been so responsive and helpful I can't thank them enough!
Shannon · 17 February 2026
★★★★★ 1/5
GoogleSeen the reviews. I thought i would give them a try, questioned when property going online wasn't made aware of the 2.5day turn around for pictures. Got a lovely message from John saying he did not like my tone and was ending the sale. What a truly professional guy 👏 would definitely recommend staying away from this company. …
D · 29 September 2025
Agent replied · 27 January 2026
Thanks for your review Dave.
I’d just wish you’d been more informative about the situation regarding your … More
★★★★★ 5/5
GoogleMet Amanda before I decided to sell my place as she was the selling agent on a few different places I was looking at. On the buying side she was brilliant at keeping me informed on any new houses that were coming soon to the market that match what I was looking for.
When it then came to selling my place I asked her to come and help and it was a great decision. Amanda came to visit, put me at ease and organised the next steps for me. Amanda and team then set to work on making sure that my sale went as smoothly as possible; from giving me guidance on how to set the house up for pictures and viewings and how to do the viewings. Tareena was great at the pictures, set the house up to make it look perfect and took control.
Communication was so easy with the team through a dedicated whatsapp group just for my house. On top of that, being greeted on first name terms by Amanda when I phoned was just something so small but made you know you weren't just a number! Would 100% recommend Amanda and Team to anyone selling their home!!
Adam · 29 March 2024
★★★★★ 5/5
FacebookI was recommended Falkirk Homes myself through word of mouth from several different sources and I was so pleased with the service they provided. I now recommend them to anyone I know who is thinking about moving. In October last year I was selling my first home. I wasn't sure how to go about it but with John's guidance and advice it went really smoothly. I could ask him any question and he gave me great honest answers, he was so easy to work with. When we put my house on the market there was instant interest and it sold within 2 days and I was delighted with the price we got. I cannot recommend John and his team highly enough. Many thanks for all that u did for me.
Laura · 5 July 2020
Agent replied · 21 June 2023
Thanks Laura. You were a pleasure to deal with
★★★★★ 5/5
FacebookI would highly recommend Falkirk Homes to anyone selling their home. John was available beyond the typical business hours including evenings and weekend and was easy to contact via phone and WhatsApp. He took fantastic pictures of my property and gained a lot of interest through Facebook even before my property was on the market. John was very professional and approachable. He kept me well informed throughout the process and helped secure a quick sale at a good price. Best of all, the flat rate was a fraction of the price of estate agents’ fees. Great local business. Thank you
Louisa · 12 May 2020
Agent replied · 29 January 2024
Thanks Louisa, selling a home with a swimming pool was quite easy Enjoy your new home (purchased from us also )37 Glasgow Road, Denny, FK6 5DWhttps://www.rightmove.co.uk/proper.../property-87386837.html
★★★★★ 5/5
FacebookI would highly recommend Falkirk Homes to anyone selling their home. John was available beyond the typical business hours including evenings and weekend and was easy to contact via phone and WhatsApp. He took fantastic pictures of my property and gained a lot of interest through Facebook even before my property was on the market. John was very professional and approachable. He kept me well informed throughout the process and helped secure a quick sale at a good price. Best of all, the flat rate was a fraction of the price of estate agents’ fees. Great local business. Thank you
Louisa · 12 May 2020
Agent replied · 21 June 2023
Thanks Louisa, selling a home with a swimming pool was quite easy Enjoy your new home (purchased from us also )37 Glasgow Road, Denny, FK6 5DWhttps://www.rightmove.co.uk/proper.../property-87386837.html
★★★★★ 5/5
FacebookWe used Falkirk homes when we sold our home in February. We moved the week of lockdown and in the stress I forgot to leave a review until I saw their very cool new van tonight! John was a lovely estate agent, he took beautiful photos of our home including a drone video which we thought was quite unique. He is very easily contactable even outwith standard office hours and all for an amazing price, we would definitely recommend.
Louise · 5 July 2020
Agent replied · 21 June 2023
Good old Elvis Congratulations on your sale!!
★★★★★ 5/5
FacebookGreat service from start to finish. Amanda, Tareena and the team were extremely helpful , knowledgeable and very much on top of their game. I’ve used them 3 times recently and couldn’t fault their service. On top of that their fees are very reasonable. Happy to recommend them all day long.
Lynn · 7 December 2023
Agent replied · 29 January 2024
Thank you for your kind words Lynn. It’s a pleasure dealing with you every time ❤️
★★★★★ 5/5
GoogleI would definalty recommend Falkirk homes if anyone is considering selling. I was supported every step of the way by the ladies and they got me a great price for my home.
I found the WhatsApp group very efficient for communicating as they updated the list each time I got a viewing and sent it in the WhatsApp group so I could keep track of them.
It’s also worth mentioning that they were very reasonably priced.
Katie · 28 December 2025
★★★★★ 5/5
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Kgomotso · 27 December 2023
★★★★★ 5/5
FacebookSo very grateful for John and Amanda’s help in selling our house! After 2 days of it being on Rightmove we had 13 viewings and 3 offers. John & Amanda were great at keeping us in the loop with what was happening throughout the process and answered the many questions we had. If we ever move again we will be in touch! Thank you both so very much xx
Katie · 14 October 2021
Agent replied · 21 June 2023
It's always good to have someone who knows what they're doing Katie. Once when we moved house, it took us 10 years to sell ours!!! Glad you are happy with your move, look forward to seeing some photos of your surroundings again
★★★★★ 5/5
GoogleExcellent experience all through house purchase and selling.
From us initially viewing the property we put an offer in on, through to accepting an offer on our property took less than 2 weeks! We initially got in contact with Amanda through Rightmove and we promptly got a viewing arranged in no time at all. All during the viewing Amanda answered every question we had, did not rush through the house and allowed us to go back and view bits we wanted to see again as we loved the house straight away. So much so that we wanted to put an offer in as soon as we got home and talked about it. The offer was responded to over the weekend by the seller and after a couple of back and forth messages our offer was eventually accepted and we had to get the ball rolling to get our place on the market! As I work away from home it was a bit of a rush to get the home report in place and our house on the market before I left to go back to work on the Tuesday night but we managed to get both the surveyor in for the home report and John to come and take the pictures for the advert on the Tuesday afternoon. As it was a cloudy day John showed me ways to use software to make the sky look better and this definitely helped the advert stand out more. The guys also made a group WhatsApp chat that made it easier for sharing documentation/information regarding the house sale to get it on the market quicker. After a few days the home report was received on the Friday and the advert went live the Saturday, with us having 2 viewings booked in soon after for the Tuesday and the Thursday. After the 2nd viewing we received an offer which matched our expectations and the house was taken off the market in 4 days!!!
The whole process was very straight forward and I wouldn't hesitate in recommending the guys at Falkirk Homes to anyone looking to buy or sell a house.
Rikki · 29 September 2025
★★★★★ 1/5
FacebookCalled the mobile number on the website and left a voicemail about viewing a property for sale. It’s been almost 48 hours and I’ve not heard anything back which is a shame. Even if the property is no longer available a quick courtesy call doesn’t seem unreasonable. This has happened from other local estate agents.
Claire · 20 June 2025
Agent replied · 23 October 2025
We respond to all missed calls.
★★★★★ 1/5
GoogleFalkirk Homes did not market our house to it's full potential, did not let us proof read before going live with numerous mistakes on schedule and missing key information. Our experience was they market properties with incorrect Council tax bands so please do your own checks. They even allow Home Reports on their schedule with incorrect information when the onus should be on them to carry out their own checks as they are marketing the property! Told us completion certificates would be issued in a few weeks with no problems when in fact it was 6 months!!! Yes, that is out of Falkirk Homes' control but they were so blasé about it being done promptly when they should have checked these things were in place before marketing the property. Horrendous communication, left us stressed throughout the whole buying process. Couldn't talk to either Amanda or Tareena without being talked over or them picking up on something we said and taking it as an instruction when really we were just looking for advice. Every hurdle we came up against was just "nothing to do with them"! Will never use them again or recommend ☹️
Mel · 29 March 2024
Agent replied · 28 April 2024
Completely false and inaccurate information in reviews are extremely damaging to a small local company and can have a financial knock on effect to the individuals concerned and their families.
We received this review recently from Mrs Baird which was full of false information and inaccuracies.
For context we sold Mrs Baird a house and we also sold her house. It transpired the house Mrs Baird purchased required a building warrant for some remodelling work which was not disclosed to us by the owner. This ultimately was the root cause of this unfortunate situation.
Had we known a building warrant was required we would never have marketed the property until warrants were in place.
However Mrs Baird purchased the property and it became apparent that a building warrant had to be issued by Falkirk Council to enable the completion of the sale.
By your own admission this was out of our control. We have no bearing on how long Falkirk Council take to issue these warrants. Therefore how can we receive negativity for a 6 month delay and the poor communication from Falkirk Council and Solicitors?
We take full responsibility for all of our failures that we have control over. As a company we take on board that your property description should have been better and communicated to you the client for your input. We will learn from this.
(Mrs Bairds house was marketed on August 28th last year and was promptly sold 5 days later)
In regards to us knowingly communicating incorrect Council Tax bands and presenting wrong information on Home Reports on our schedules, this is COMPLETELY FALSE. A qualified independent surveyor carries out the Home Report Survey and information is provided to them from the owner via the property questionnaire. We have no input.
The surveyors secretary produce a draft report and it is then proof read by the owner. The Final Home Report is issued and we present that information. We have no input to this process and cannot and will not be held responsible for inaccurate information within what is a legal document.
We live in a world of on-line reviews on Social media which on the whole can be beneficial to a potential new client and constructive to a company looking to improve. For you to publicly and personally name 2 of my colleagues on this platform is completely unacceptable and below the belt. You could have just said Falkirk Homes.
Amanda and Tareena work tirelessly to facilitate efficient house sales every time and we have hundreds of satisfied past clients who happily recommend us via word of mouth. They have gone above and beyond on dozens of occasions to help a client as it’s just in their nature. Our past reviews will show this.
You mention in your review that they were “so blasé” when you were calling for information. You were hounding our office with calls. We had no information to give you as the situation was, as you mentioned out of our control. These calls should have been to your solicitor. We won’t go into your manner on calls.
Via your review you have held Falkirk Homes responsible for this unfortunate situation. The facts are the owner didn’t have their completion certificate in place and failed to inform us. There was inaccuracies with the Home Report, again via the owner. There was delays with Falkirk Council and ultimately poor communication between both sets of Solicitors.
My question is have you also written to the owner of the house you purchased to express your feelings?
Have you left a negative review on the Surveyors Facebook and Google?
Have you left a negative review on Falkirk Councils Facebook for poor communication and have you also left a severely negative review on both Solicitors involved on their Facebook and Google?
Before writing false, vicious and potentially harmful reviews may I simply ask that you and anyone reading this to get some basic facts correct.
On your Facebook page your mantra says “Everyone has their own battle. Be kind always ❤️ “ how ironic
★★★★★ 5/5
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Bo · 31 March 2023
★★★★★ 5/5
FacebookWould not use any other agents for selling. The service received from Amanda and John was second to none. Excellent experience from start to finish and the fees are the most reasonable around. The process could not have been any more simple or straightforward with zero stress. A credit to the industry. Dad is very grateful for all the help.
Laura · 29 April 2021
Agent replied · 21 June 2023
Thanks Laura! It was a pleasure dealing with you all. A great result
★★★★★ 1/5
FacebookFalkirk Homes did not market our house to it's full potential, did not let us proof read before going live with numerous mistakes on schedule and missing key information. Our experience was they market properties with incorrect Council tax bands so please do your own checks. They even allow Home Reports on their schedule with incorrect information when the onus should be on them to carry out their own checks as they are marketing the property! Told us completion certificates would be issued in a few weeks with no problems when in fact it took 6 months!!! Yes, that is out of Falkirk Homes' control but they were so blasé about it being done promptly when they should have checked these things were in place before marketing the property. Horrendous communication, left us stressed throughout the whole buying process. Couldn't talk to either Amanda or Tareena without being talked over or them picking up on something we said and taking it as an instruction when really we were just looking for advice. Every hurdle we came up against was just "nothing to do with them"! Will never use them again or recommend ☹️
Melanie · 28 January 2024
Agent replied · 23 October 2025
This is not false or inaccurate, the bottom line is you should not have put the property on the market without doing basic checks.
You made sure all the necessary indepth checks were done on us to verify we had the funds to buy the property so why wouldn’t you do the same on a property you were selling???
We sold our house for a very low price because we had no other offers, we couldn't even get feedback from other viewers because they "just didn’t return calls" we were being pushed for an entry date of October so we panicked. With missing information from our schedule and no feedback from buyers we had no choice but to accept the offer!
I "hounded your office with calls"? Really? Perhaps you could show me the call log as it was barely any.
My solicitor couldn't get any information from the other solicitor and we were completely in the dark, ofcourse we were going to try and get some information from Falkirk Homes! After all, you had a relationship with your client and knew more about the chain than we did.
You didn't want to talk about my manner on these phonecalls, is that because there wasn't any manner. I remain professional and courteous at all times, however stressful a situation is. Believe me, you've no idea how stressful the last 6 months has been.
This review is not false or vicious, it is my honest review of how I found my experience with your Company.
I'm pretty sure with 13k followers my review will make zero difference to your future sales.
For you to take information from my personal Facebook page and then actually single me out on a post on your Facebook page (as previously stated with 13k followers) is below the belt and just shows again how unprofessional your Company is.
★★★★★ 5/5
GoogleRecently sold my Home in under a week with Falkirk Homes ! Cannot recommend Amanda, Tareena and the whole team enough. From my initial meeting with Amanda, to Tareena taking amazing photos, each step was clearly explained and stress free. It was a professional service from start to finish ! Cannot thank Amanda and Tareena enough. I would not hesitate to use Falkirk Homes again.
Kathryn · 26 December 2023
★★★★★ 1/5
Google08/12/2023 - Unfortunately we suffered a former Purple Bricks agent working at Falkirk Homes, who also used to work for Just Eat ... - That says it all really.
Customer service is exactly the same as Purple Bricks - very poor. Terribly unprofessional photos - taken on a mobile phone, all dark, and blurry spots as they don't know how to phase out areas of images or how to properly lighten images without deterioration in quality. I could have taken better photos myself - seriously.
Poor communication and manipulative attitude into the bargain. Constantly got rudely spoken over the top of, frequently.
Our property was removed from the market after we declined one single viewer due to a sudden change of circumstances. They will also try and force you into accepting viewers who are not even advertising their homes on the market themselves, completely wasting your time. Details of viewers surnames are even hidden, yet viewers have your full name and address.
Purple Bricks failed for a reason and Falkirk Homes are no better. Cheap price to market means cheap rubbish unfortunately. No terms and conditions provided either, as requested.
I should also mention that you should NOT expect a sales advertising board to be mounted outside your home. We didn't receive one at all ...
We do NOT recommend Falkirk Homes. Secure a 'genuinely professional' estates agent. Falkirk Homes are sadly one for the Property Ombudsman to investigate unfortunately, if you suffer the same rudeness, unprofessionalism and manipulation that we suffered ... Steer well clear. NOT RECOMMENDED!!
Inquisitive1 · 10 December 2023
Agent replied · 28 April 2024
Just Eat is one of businesses greatest ever success stories so we’ll take it as a compliment that you have identified that a member of our team previously had an executive role with them.
You are implying that they were on a moped delivering pizzas which shows your total ignorance which we had to unfortunately experience throughout this house sale.
You are clearly not versed in GDPR The General Data Protection Regulation.
We cannot give personal data of viewers to you in case you were to troll them if something negative was said by them. In this case it’s good we stick by this guideline as you are prime candidates for trolling.
We could go into your review more but you knew best and would completely disregard any experience we have of successful sales.
You did receive a sale board and yes we did offer you a potential buyer that hadn’t sold their property yet. It’s very common for people to look to buy before they have sold.
★★★★★ 5/5
GoogleMy husband and I recently sold our house with Falkirk Homes. John was helpful and professional throughout, amazing photography and quickly got our house on the market!
We sold our house within 12 hours and John was at the other side of the phone to answer any questions and give advice when needed!
You will not find a harder working estate agent who is available at weekends and evenings like John and Amanda there is no waiting the typical Mon-Fri hours for them!
Great service at an amazing price!PositiveResponsiveness, Quality, Professionalism, Value
Julie · 24 August 2021
★★★★★ 5/5
FacebookMy husband & I can’t thank Amanda & John enough for everything they did in selling our flat in Armadale! They were both in contact on a regular basis and arranged everything for us so quickly, both the home report & each of the viewings! This has been the second time we’ve used them and both properties had offers in within ten days (the first property didn’t even make it on the market thanks to John’s waiting list of buyers!). The perfect sale on both occasions!Would highly recommended them to anyone! Thanks again guys xx
Lee · 14 January 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.