Trusted Agent profile · Falkirk
★★★★★
2,452 reviews across 2 platforms
Unit 6a, The Courtyard, Callendar Business Park, Falkirk, FK1 5RL
Part of DM Hall, see every office.
DM Hall's office in Falkirk, at Unit 6a, is rated 4.8 out of 5 across 2,452 reviews on two platforms, including 5 Google reviews rated 3.6.
Tell us what you need and we'll put you in touch. DM Hall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Falkirk.
Every review we hold for the Falkirk office, from every platform, shown as written. First names only.
5/5
TrustpilotVery satisfied customer
From the minute i received your Surveyor into my home she was so polite and professional. She carried out her duties in a diligent but friendly manner and kept me informed each step of the way. She put me at ease during what is quite a stressful time.
Thank you for sharing a 5* review for the team in Kirkcaldy. We really appreciate this feedback.
5/5
TrustpilotSurveyor’s visit
Visit from the surveyor went very smoothly on the day.Polite, friendly and very thorough visit but not intrusive in any way.
Thank you for sharing such a kind 5* review for the team in Oban.
5/5
TrustpilotHome Report Visit
Jonathan called in advance, gave an arrival time and turned up on time.Polite and answered all the questions I had regarding the process. Just got on with what he was here to do and finally he put my mind at rest when he finished the inspection.
Thank you for sharing a 5* review for Jonathan and the team in Edinburgh. We really appreciate the feedback.
5/5
TrustpilotExcellent Service
Mike from the Elgin branch came out to update our EPC Certificate. He was absolutely first class and so friendly and helpful.
Dear Callum,Thank you for your feedback this afternoon for Mike and the team in Elgin. We're delighted to have been awarded 5 stars for our EPC service.DM Hall Marketing Team
5/5
TrustpilotSmooth and efficient
The survey process was very smooth. The surveyor was punctual. Explained the process clearly and executed the survey efficiently.
Thank you for sharing a 5* review for the team in Dunfermline.
5/5
TrustpilotAlastair Seaton
The surveyor who actioned our home report was very friendly and explained everything he was going to do on the day, he told us what to expect and the draft report was sent the next day to approve, very quick and efficient service, would definitely use them again.
Thank you for sharing a 5* review for Alasdair and the team in Dunfermline. We are delighted to receive this feedback.
5/5
TrustpilotGreat report
Great report, created with care, and valuation met expectations, reflecting condition of the property. Very prompt turnaround allowing the flat to hit the market as quickly as possible.
Thank you for sharing a 5* review for the team in Kirkcaldy. We're delighted to hear it was a quick turnaround.
5/5
TrustpilotProfessional service
Great service. Professional visit and service provided by surveyor. Great communication after inspection and documents completed before the time scales given.
Thank you for sharing a 5* review for the team in Aberdeen. We appreciate the feedback.
5/5
TrustpilotSmall mistake on draft report but…
Small mistake on draft report but overall the service was good. The office staff were excellent and responded very quickly to any queries. Would recommend.
Hi Sean,Thank you for the 5 stars awarded and we're glad to hear that everything was in order with the final report. Our apologies for the small oversight in the draft.Regards,DM Hall Marketing Team
5/5
TrustpilotVery Professional
Really thorough look around the house, good knowledge of the construction type and very open discussion around some of the details and valuations.
Thank you for sharing a 5* review for the team in Elgin.
5/5
TrustpilotFrom initial phone enquiry until…
From initial phone enquiry until receipt of final report, DM Hall were professional, courteous, efficient, very organised and punctual. The whole experience was made very easy and we are delighted with the overall quality of service.We'd recommend DM Hall without hesitation.
Thank you for taking the time to leave a review for our team in Oban. We are always delighted to receive feedback and a recommendation like this.Best wishes with the next steps.
5/5
TrustpilotHoliday Cottage Valuation .
Was looking for a Desk top appraisal on our holiday cottage dating back to september 1998. Found everbody at DM Hall very helpful , very proffesional in their quick response back , always a good feeling when dealing with DM Hall . Nothing but praise from me .
Thank you for taking the time to leave a 5* review for the team in Inverness. We are delighted to receive this feedback.
4/5
TrustpilotEPC Feedback
I was mostly happy. However I was given no opportunity to check the Energy Proficiency Certificate before it was posted. And the first draft contained two factual errors. Granted these were corrected after an exchange of emails, but the experience was quite stressful.
Thank you for sharing this feedback. We're disappointed to hear this but hope all was in order with the final report.
5/5
TrustpilotDM Hall are a professional firm who are…
DM Hall are a professional firm who are familiar with the market values in my area. They offer a quality service and would not hesitate in recommending them to anyone looking for a home report for selling their property.
Dear Susan,Thank you for leaving the full 5 stars for our team in Inverurie. We wish you all the best with the next stage of your plans.Regards,DM Hall Marketing Team
5/5
TrustpilotScott came to our property and was…
Scott came to our property and was friendly, helpful and informative throughout! I would highly recommend this company to others and cannot fault Scott at all with his services
Thank you for sharing a 5* review and recommendation for Scott and the team in Glasgow.
5/5
TrustpilotI would not use this company again
I would not use this company again or recommend this company to any body else, I expected a professional service but got a very shoddy service that was not acceptable.
Dear Geoff,This is the third review you have submitted to Trustpilot.Regards,DM Hall Surveyors
5/5
TrustpilotPrompt & Friendly Service
Prompt & friendly service, stress-free from start to finish. Peter delivered the home report quickly which allowed me to get my property on the market a lot sooner than expected.
Thank you for sharing a 5* review for Peter and the team in Dunfermline. We're pleased to hear it was a quick turnaround.
2/5
TrustpilotLots of errors
Lots of errors, didn’t even seem like they had viewed the property. Paying a huge amount of money for such a poor report, which I had to then take a lot of time to review and send feedback to ensure it was correct. Not great service.
Thank you for your feedback.
5/5
TrustpilotProfessional, polite and responsive.
I was very impressed with the clear and timely communication from DM Hall. They explained all costs clearly and responded to my calls promptly. Very professional in every way.
Thank you for sharing a 5* review for the team in Glasgow. We appreciate the feedback.
5/5
TrustpilotProfessional service.
Prompt, professional and thorough service. The survey was arranged to suit availability and the surveyor arrived on time and carried out a very detailed examination of the property.
Thank you for sharing a 5* review for the team in Falkirk.
5/5
TrustpilotThe two surveyors were very polite and…
The two surveyors were very polite and professional. They explained the process and were very efficient
Thank you for sharing a 5* review for the team in Stirling.
5/5
TrustpilotQuick and easy to book a home report…
Quick and easy to book a home report survey. This was a survey refresh so surveyor was only checking on some of the work we had done since his previous visit. The updated survey was with us in a couple of days.
Thank you for sharing a 5* review for the team in Kirkcaldy.
5/5
TrustpilotTrustworthy and reliable
Arrived for the Home Report visit promptly and took off their outdoor shoes. Courteous and precise. explained what they were doing and discussed and explained the eventual contents . Office staff replied timeoulsy and very efficient. I would use again without hesitation.
Thank you for sharing such a kind review for the team in Stirling. We appreciate the recommendation and thanks for choosing DM Hall.
5/5
TrustpilotCommunication with DM Hall was…
Communication with DM Hall was straightforward, efficient and clear. The service was also fast and included me as the customer every step of the way. The surveyor who attended was respectful and friendly.
Thank you for sharing a 5* review for the team in Falkirk. We appreciate the feedback.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. DM Hall hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Falkirk.
