Fine & Country Fakenham reviews

★★★★★ 5/5

Google

I first met Sophie a few years ago when she showed us around a local cottage - I was immediately struck by her positive attitude and enthusiasm. Despite me being a “window shopper” Sophie was always friendly and offered straightforward and honest advice so when the time came I knew exactly who to recommend to the executors to sell my late parents beloved Norfolk cottage. Indeed the executor was so impressed with the draft brochure that he declared “it made me want to buy it myself”! This was largely due to excellent photos and the listing details produced by Rod who took the time to listen and incorporated personal details that were important to the family. As soon as the listing went “live” Sophie and Mia had viewings lined up resulting in an offer from a cash buyer. When it ultimately became clear this buyer and a Grade II Listed cottage weren’t compatible we parted ways but, undaunted, Sophie re-listed the cottage and sold it again in a matter of days - this time leading to completion. The after sales support from Julie was very efficient and she communicated with the executors and estate solicitor. My point of contact continued to be with Sophie, ably assisted by Mia, and they got used to me bursting through the (very stiff) office door for my Thursday Market Day update - usually with a sweet treat to share and a reassuring chat that all was going smoothly with the sale! Needless to say I’d highly recommend Sophie and the Fine & Country Fakenham team - thank you all

Tracey · 7 April 2026

★★★★★ 5/5

Google

We had Mia Perry show us around a house at very short notice, nothing was an issue for her and was met with a friendly smile and a no rush visit. Once we put our offer in Mia was efficient and was great with communication whilst sale was agreed. We then dealt with Julie Vasser who was our after sales team. Julie was efficient and a very good go to person. Answering loads of questions. Both Mia and Julie were prompt with emails so really did not have any anxious moments when purchasing house. They are a credit to the company.

Corrine · 14 December 2025

★★★★★ 5/5

Google

This has been our 2nd experience of working with Sophie Gordon at Fine and Country Fakenham. She sold our house to us and has now sold it for us. On both occasions Sophie was highly professional, knowledgeable about the market and hugely supportive. We would describe Sophie as a Master in her field of buying and selling property and would not hesitate to recommend her to others. Additionally we would like to acknowledge the help of Julie Vassar, the After Sales Manager at Fine and Country. Julie was tenacious and completely relentless in ensuring the sale went through in the right way and we were very grateful for her persistence and support to the end of the transaction. Thank you both!

Mia · 14 December 2025

★★★★★ 5/5

Google

A huge thank you to the team in Fakenham for their professionalism in selling my aunt’s house in Langham. Special mention to Mia and Sophie for their kindness in guiding my aunt through a difficult and stressful time. Always available, they worked tirelessly to find the right buyers. I cannot recommend them highly enough.

Wendy · 7 April 2026

★★★★★ 5/5

Google

It was such a complicated and difficult sale. Sophie Gordon in the Fakenham office completely understood how tricky it would be and calmed me through it. And also kept me fully informed of what was happening at the ends and beginnings of the food chain making up the sale. She had such glee in her voice when it finally DLL went through.. She so was enthusiastic and supportive and a real friend. Thank you Sophie

Sylvia · 14 September 2025

★★★★★ 5/5

Google

Having bought and sold through Fine & Country Fakenham I would never consider using another agent. On both transactions, but particularly the sale of my house, which was challenging in a miserable market (third time lucky!) Sophie and Mia were honest, realistic, supportive, empathetic and professional throughout. What a great team!

Christine · 10 April 2026

★★★★★ 5/5

Google

We had a very positive experience purchasing through Fine and country. Mia was truly the epitome of a dream estate agent. She was at all times a consummate professional. Mia had the uncanny skill of being both empathetic and proactive, which enabled us to feel confident that we were in safe hands, essential at such a challenging time. Personally we found Mia to be incredibly personable and thoroughly enjoyed meeting someone so dedicated to her job. We will remember our experience fondly and wish Mia success in the future.

Jasmine · 9 April 2026

★★★★★ 5/5

Google

Sophie was a complete superstar. She genuinely loved the cottage and immediately "got it" (no b/s, just proper enthusiasm) so we knew that she was going to sell it the right way, and she did. It went on the market on a Friday and I think we had a buyer by Monday. She and the whole team at Fine & Country were an absolute delight to deal with. Couldn't be more happy with the service we received.

Bumble · 14 July 2025

★★★★★ 5/5

Google

I had the pleasure of working with Sophie and her team to sell my property, and I couldn’t be more impressed with the experience. They were professional, knowledgeable, and completely dedicated to getting the best result possible. They helped stage the property beautifully, and created a fantastic brochure that truly showcased the house at its best. Communication was excellent throughout the entire process - I was kept informed at every stage. Sophie and her teams negotiation skills were top-notch, and they worked tirelessly to secure a great offer.

Simone · 26 April 2025

★★★★★ 5/5

Google

Estate agents get a mixed review but I have never dealt with such a professional and caring team as I’ve experienced with the Fine and Country Office in Fakenham. Sophie was a delight to deal with and certainly knew her trade. The level of communication with the Office, with solicitors and me was superb and I always got straight answers to my questions.Having two properties on the market in this economic climate is daunting but within a couple of weeks, buyers were identified for both properties. One had been with other agents for two years yet F&C had a sale in the ‘offing’ in record time. Thank you F&C and thank you Sophie!

Keith · 22 March 2025

★★★★★ 5/5

Google

Sophie is brilliant. She actually listens and properly advises you. You know she cares, as in really cares, and worked unbelievably hard to sell our property. Despite a terrible market she never gave up! She's a huge part of why we were able to start our new adventure in a new country! Highly recommend Sophie and the Fine and Country team.

Hugh · 14 October 2025

★★★★★ 5/5

Google

We have been very impressed with Sophie and the team at Fine & Country in Fakenham. They have demonstrated throughout how well they understand the local market for period properties like ours. Despite it being a difficult time to be selling, their marketing generated a high number of viewings. Sophie’s advice at key decision points was always clear and helpful, and she was supportive and sensitive given the particular nature of our sale (our parents' house and family home of many years before their passing). We have no hesitation in recommending them.

Richard · 28 February 2025

★★★★★ 4/5

Google

Very helpful staff at the Fakenham branch, happy to accommodate repeat visits and help negotiate and make the buying process as easy as possible. Only glitch was a last minute snag at exchange where calls were forwarded to Norwich and the person who took the call didn't understand the urgency of my call. Sophie came back to me as soon as she got the message but it took a while.

Ciaobaby1000 · 14 March 2026

★★★★★ 5/5

Google

Fine and Country in Fakenham produced a wonderful brochure of our little cottage. Throughout the selling process Sophie and her team were highly professional and kept me up to date on how the selling process was going. I am happy to say that we completed last week and I would certainly recommend Fine and Country.

Emma · 20 February 2025

★★★★★ 5/5

Google

Having dealt with many estate agents in the past it was lovely to meet one with an honest and frank way of doing business. I trusted Sophie and her team at Fakenham implicitly and they never disappointed. They were a lucky find when it came to selling my property.

Neil · 14 April 2025

★★★★★ 5/5

Google

Sophie Gordon and the team at Fine and Country did a great job marketing and selling my cottage in Ringstead, Norfolk. They really brought it to life in the marketing material and were excellent at communicating with me and making the process run smoothly. Highly recommend!

Sarah · 14 April 2025

★★★★★ 5/5

Google

The Fakenham branch of Fine and Country really helped us sell and find an new property when others let us down. It is really nice to be able to deal with adults! Can't recommend them enough especially Sophie who is great. Thankyou Fine and Country!

Michael · 14 April 2025

★★★★★ 5/5

Google

Fine & Country Fakenham have sold three houses on our behalf and we would have no hesitation in recommending them. The care, understanding of our requirements, interpretation and communication has been reliable. We have been very pleased with the brochure photography and presentation. Sophie is positive and enthusiastic, with a keen grasp of the market. She speaks honestly and together with her supportive team gives her all to deliver a really great service.

Trish · 22 November 2023

★★★★★ 5/5

Google

We recently sold our home through Fine & Country Fakenham and were pleased with the service we received. The team was motivated to sell and showed a proactive approach throughout the process. They listened to our feedback and made adjustments where needed, which we really appreciated. Everyone we dealt with was professional, helpful, and easy to communicate with. We were kept informed at each stage, and their knowledge of the local market was clear. Overall, it was a smooth experience and we’d be happy to recommend Fine & Country to others looking to sell their property.

Michelle · 14 July 2025

★★★★★ 5/5

Google

Immaculate service and kindness from Sophie Gordon and her team at Fine & Country Fakenham. Clear and constructive advice and help throughout the purchase process from highly enjoyable first viewings with Sophie to effective negotiations …

Ros · 14 April 2025

★★★★★ 5/5

Google

Sophie Gordon was exceptional and her team at Fine & Country provided a first class service in the sale of Blackwater House. Their strategy from the outset was just perfect, reading correctly the interest in such a unique house and it's market value potential. So astute. The process from the outset was so professional and so pleasant. Marketing, valuations, buyer analysis were spot on. Donna's lovely brochure. Very sensitive to my Q's. Sophie so encouraging, offering solutions all the way. I can’t recommend her highly enough. Really top class ! and fun. Thank you Thank you xPositiveResponsiveness, Quality, Professionalism, Value

Charlie · 25 August 2022

★★★★★ 5/5

Google

Fine & Country are excellent. Communication between all those involved, for the sale of our property and the purchase of our new home were second to none. Presentation of the properties. Brilliant. Advertising, perfect. Corresponding with potential buyers, spot on. We had little to do but go with the flow, all our needs and concerns were put to rest by Sophie and the team at Fakenham. Well done to you all. Keep up the good work at Fine and Country.PositiveResponsiveness, Quality, Professionalism, Value

Christine · 25 August 2022

★★★★★ 5/5

Google

I've recently completed a purchase of a property in Norfolk on which F&C Fakenham were acting as the selling agent. I had the pleasure of dealing with Sophie throughout the transaction. She was knowledgeable, transparent, friendly and we found her personally to be principled and dependable. She, together with the rest of the team from F&C, were a pleasure to deal with throughout. No doubt I would purchase through this team again, and would have no hesitation in using them to sell a home in the area in the future.

Sam · 5 July 2022

★★★★★ 5/5

Google

From the very beginning of the process of selling our home, we have found dealing with the team at Fine & Country an extremely positive experience. Absolute professionalism at all stages, from the valuation though to the photos (second to none) and achieving the sale. I have never had anyone show my house to viewers and now I doubt I would trust anyone but Sophie. Brilliant, informed advice from Darren from the outset. Special thanks to Sophie as well as Philippa.

Caroline · 5 July 2022