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Fulfords Exmouth reviews

4.7

★★★★★ Excellent

124 reviews across 1 platform

26 Rolle Street, Exmouth EX8 1NJ

Fulfords's Exmouth office at 26 Rolle Street is rated 4.7 out of 5 across 124 reviews on 1 platform, including 124 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

124

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exmouth office, from every platform, shown as written. First names only.

5/5

Google

We purchased a flat from Fulfords in Exmouth in April 2024 and we were very impressed with the service we received. Kathleen Hepburn was extremely proactive, arranging our viewing, following up with us and then negotiating our purchase. The purchase was a long process but Kathleen was excellent at keeping us informed, chasing up solicitors, overcoming obstacles and ensuring the purchase went ahead. We are very grateful to Kathleen and her colleagues and would recommend Fulfords. We were thoroughly impressed with Kathleen and her knowledge and professionalism.

Liza · 26 May 2024

5/5

Google

The experience I had when buying my flat from Fulfords in Exmouth was excellent, from start to completion. Kathleen initially showed me the flat and then proceeded to do everything possible for a smooth journey to completion I called, emailed and went in the office (a lot!) for support and guidance and nothing was ever too much trouble for Kathleen, in the way she always helped me. I cannot recommend the Fulford's team in Exmouth highly enough... thank you! Kathleen was excellent at her job, both professional and friendly. Kathleen also definitely understood the stresses of buying a home and how to reduce the stress for clients as much as possible... which was much appreciated. Thank you!

Susan · 26 May 2024

5/5

Google

My parents recently bought a property in Exmouth through Fulfords. Kathleen who is the the Assistant Manager at the branch has been outstanding ! She has been very helpful and presented excellent customer service from the beginning right to the end. Kathleen has answered all my questions and helped to chase the solicitors on a daily basis to move things forward as quickly as possible. Myself and my repents would defiantly recommend Fulfords and their services all thanks to Kathleen :) Thank you very much Kathleen !

Karolina · 28 May 2020

Agent replied · 28 May 2023

Thank you for your 5* review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.

5/5

Google

I was highly impressed with the service I recently received from Jeremy at the Fulfords Exmouth branch in relation to a mortgage appointment. Jermey was patient and very knowledgeable about the products available to me. I have signed up for my mortgage and can’t recommend Jeremy highly enough.

Katie · 7 May 2025

5/5

Google

We have let our property previously with fulfords and are now in the process of selling, the staff we have dealt with Kathleen, Lily and Barry have been extremely helpful throughout, Kathleen especially has been amazing, as nothing is too much trouble. I would highly recommend the team. They really do offer a outstanding service, and I wouldn’t hesitate to use them again. Thank you Mr & Mrs Brown.

Craig · 6 July 2020

Agent replied · 28 May 2023

Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Best wishes, Lucy.

4/5

Google

Lyn McDonald is very quick and efficient and easy to deal with.I was going to leave Fulfords as a landlord but Lyn has come into the team recently and really boosted my confidence again . She seems to get things done at a much quicker pace . Very pleased at the minute I didn’t go and find another property manager

Darren · 26 March 2025

Agent replied · 23 October 2024

Many thanks for the great review Darren. Kind regards, Lucy, Customer Relations.

5/5

Google

Quick response following enquiry. Flexible with viewing times. Thank you Claire Williams.

Jane · 26 March 2025

Agent replied · 26 March 2026

Thank you for taking the time to share your experience and for your wonderful 5* review Jane! Kind regards, Lucy, Customer Relations.

5/5

Google

Lily and team helped us let out our bungalow in Exmouth. The property needed some updating and Fulfords have their own maintenance company, so they were able to coordinate the work whilst finding a tenant. We were kept updated when viewings were happening and a tenant was quickly found and moved in as soon as the paint was dry! So, off to a great start, fingers crossed for the future!

Mark · 29 May 2019

Agent replied · 28 May 2023

Thank you Mark for your wonderful 5* review of Lily and our Lettings team at Fulfords, Exmouth. Kind regards, Scott

5/5

Google

We recently bought a flat from Fulfords in Exmouth and found the whole experience of dealing with the Team in Fulfords a very positive one . Kathleen was always calm and patient and answered our questions promptly . Communication with the agents was really efficient and they made the process a very positive one . Thank you

Cathy · 28 May 2022

Agent replied · 28 May 2023

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Sara and her team at Fulfords have provided an invaluable service in reletting my property efficiently and quickly. Takes all the hassle away from me in what otherwise would be a time consuming process. Excellent experience.

John · 2 December 2023

Agent replied · 1 January 2024

Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Fulfords witholding rent collected after their management ceased. Total failure from both Fulfords and Countrywide to deal with the matter which has been ongoing for 2 years. Currently awaiting the Property Ombudsman and putting the matter in the hands of the Courts. Landlords beware!

Vanessa · 26 July 2025

Agent replied · 24 August 2024

Hi Vanessa, we are sorry to hear about your experience. Please contact review@countrywide.co.uk to discuss this matter further. Thank you for bringing this to our attention. Kind regards, Lucy, Customer Relations.

5/5

Google

Can't speak highly enough of the guys at Fulfords in Exmouth. Liam is genuinely one of the nicest blokes we've ever had the pleasure to do business with. We moved from East Manchester to Devon. A massive move for us. These guys helped every step of the way. Literally changed our lives. Debt of gratitude that we could never repay. Thank you!

Dave · 28 May 2020

Agent replied · 28 May 2023

Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott

1/5

Google

Customer response is too poor. Wrote an email for manager tammy baker on 10 of September. Still got no reply. I am moving out on 30th of September. But i dont know the procedures.

Bisesh · 26 October 2025

Agent replied · 28 May 2025

Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at EAComplaints@Connellsgroup.co.uk Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Highly recommended. Damian Kennedy, Senior mortgage and Protection advisor. He is a truly professional in his field. You will receive good advice and assistance. He does his job reliably and quickly. RV October 2025

Rosita · 26 October 2025

Agent replied · 26 March 2026

Thank you so much for your kind words! We are thrilled to hear that you had a positive experience with Damian as your mortgage and protection advisor. Our top priority is providing reliable and efficient service to our clients. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Jake, Barry, and Kathleen were an amazing team throughout the entire purchase process. Their expertise and seamless coordination ensured a quick purchase at a great price. Communication was excellent, and they made the journey hassle-free. Highly recommended! Thanks again!

Amrish · 25 July 2023

Agent replied · 26 July 2023

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Kathleen has been amazing, professional, kind and caring. We have had a difficult chain, Kathleen was acting on behalf of the house we were buying, but she kept in touch with us, and chased everyone as much as she was able. Thank you Kathleen

Tracy · 29 November 2022

Agent replied · 28 May 2023

Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Ian was great with our viewing and processing through our let for a property! Kinga was also amazing with our move-in with both of them making the process easy and really took the weight off our shoulders!

Aaron · 24 May 2023

Agent replied · 28 May 2023

Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.

5/5

Google

Whilst searching for a new home, I found all of the staff at the Exmouth branch to be super friendly and patient. One member in particular was Jake Pond who really went out of his way to keep me updated and arrange meetings etc. An extremely hard working young man with lovely people skills and a bright future ahead of him. I would strongly recommend using Fulfords of Exmouth to anyone searching for their next home .

Pamela · 11 December 2023

Agent replied · 1 January 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

We enquired about a property to let and from the initial phone call, to viewing and follow up call, Claire at Fulfords has been very helpful and lovely to deal with. On this occasion the property was not for us which is a shame but were …

Kel · 26 March 2025

Agent replied · 26 March 2026

Thank you for your terrific 5* review and for your complimentary comments Kel. Best wishes, Lucy, Customer Relations.

1/5

Google

Please tammy, its been a month. Let me know the decision. And also please give reply to my email. I cannot connect you from phone call

Bisesh · 26 October 2025

Agent replied · 26 March 2026

Hello, please contact us via EAComplaints@Connellsgroup.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

We used Fulfords to sell our flat in Budleigh Salterton and we were very happy from start to finish with the professional, attentive and reliable service we received, particularly from Kathleen. Nothing was too much trouble and we achieved the right price for the property within the required timescale. I would recommend the Exmouth Branch specifically. Thanks, Tim

Tim · 23 September 2024

Agent replied · 23 October 2024

Thank you Tim for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

It's been a pleasure dealing with Fulfords Exmouth. Sara in particular has been excellent in supporting and guiding my husband and I through the letting process and have been very pleased with the service received. In fact the whole team at Exmouth have been very friendly and welcoming and nothing was too much trouble. We would be more than happy to recommend doing any business with the Fulfords branch in Exmouth.

Patricia · 11 December 2023

Agent replied · 1 January 2024

Thank you for taking the time to leave us your wonderful recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Really friendly, helpful team at Fulfords Exmouth who were invaluable in the selling process, organising local building work in Devon with me living miles away in Birmingham. Managed to do all this in lockdown and stay smiling! Thank you Barry Devlin and team.PositiveResponsiveness, Quality, Professionalism

Catherine · 25 August 2021

Agent replied · 28 May 2023

Many thanks for your fantastic 5* review. Best wishes Lucy, Customer Relations.

5/5

Google

I let my flat out with Fulfords in Exmouth. They were professional and conscientious. There are many things to sort out and they helped me through all that was required. I am very pleased with Lyn and the rest of the team

David · 26 March 2025

Agent replied · 23 November 2024

Many thanks for your marvellous 5* review David. Best wishes, Lucy, Customer Relations.

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Questions about Fulfords Exmouth

How many reviews does Fulfords Exmouth have?

Fulfords's Exmouth office has 124 reviews across 1 platform: 124 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Fulfords Exmouth's rating?

Fulfords Exmouth is rated 4.7 out of 5 across all 124 reviews, and 4.7 out of 5 on Google from 124 reviews, checked 9 October 2026.

Where is Fulfords's Exmouth office?

Fulfords Exmouth, 26 Rolle Street, Exmouth EX8 1NJ.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.